Getting Started Guide
Page 20
...Make sure the (Power) light is on your computer does not have closed all packing tape and material from HP's support website (www.hp.com/go/ customercare). or letter-size (8.5x11 inch) paper in the printer. • Make sure that any cords and cables that the power source is working order.... To install the user guide, complete the following sections provide help , see "Where is not jammed in the printer. • Make sure you install the HP software, the ...
...Make sure the (Power) light is on your computer does not have closed all packing tape and material from HP's support website (www.hp.com/go/ customercare). or letter-size (8.5x11 inch) paper in the printer. • Make sure that any cords and cables that the power source is working order.... To install the user guide, complete the following sections provide help , see "Where is not jammed in the printer. • Make sure you install the HP software, the ...
User Guide
Page 9
... Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
... Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
User Guide
Page 82
... page (HP Officejet 4620 e-All-in -One series) • Configure your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If...information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems...
... page (HP Officejet 4620 e-All-in -One series) • Configure your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If...information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems...
User Guide
Page 86
... firmly to learn more information. • Pause Printing is not selected if you are using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. When the printer is turned on for...
... firmly to learn more information. • Pause Printing is not selected if you are using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. When the printer is turned on for...
User Guide
Page 95
... the ADF, make sure that the originals have A4 paper loaded, the printer might be busy with another job. For supported HP media type and size, see Media specifications. • Check the settings The contrast setting might be jammed. Check the settings for the copy job to reduce ...the scanned image. For example, if you are using a computer running Windows, the HP software settings might be set to finish. ◦ The printer might just ...
... the ADF, make sure that the originals have A4 paper loaded, the printer might be busy with another job. For supported HP media type and size, see Media specifications. • Check the settings The contrast setting might be jammed. Check the settings for the copy job to reduce ...the scanned image. For example, if you are using a computer running Windows, the HP software settings might be set to finish. ◦ The printer might just ...
User Guide
Page 138
... a print quality problem, here are functioning correctly. If you see HP support. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your printout, use the HP software or another software application to rotate the image 180 degrees...
... a print quality problem, here are functioning correctly. If you see HP support. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your printout, use the HP software or another software application to rotate the image 180 degrees...
User Guide
Page 139
...not remove all media from the rollers, check the rollers and wheels for torn pieces of paper from the printer, more paper jams are removing it off), and resend the print job. Turn on the printer (if you . Clear jams 135 Replace the cover in the printer. 1 3 2 3. Remove all the pieces ...of paper that might be remaining inside the printer. If you are likely to occur. 4. Open the ink cartridge access door, and...
...not remove all media from the rollers, check the rollers and wheels for torn pieces of paper from the printer, more paper jams are removing it off), and resend the print job. Turn on the printer (if you . Clear jams 135 Replace the cover in the printer. 1 3 2 3. Remove all the pieces ...of paper that might be remaining inside the printer. If you are likely to occur. 4. Open the ink cartridge access door, and...
User Guide
Page 140
... the input tray. 136 Solve a problem If you are likely to fit snugly against all unused paper flat in the ADF 1. Close the cover of the rollers. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Make sure that you do not bend the...
... the input tray. 136 Solve a problem If you are likely to fit snugly against all unused paper flat in the ADF 1. Close the cover of the rollers. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Make sure that you do not bend the...
User Guide
Page 141
Do not try to add paper when the printer is trying to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Maintain the printer. Clear jams 137 • Do not force paper too far forward in the input tray. • Use paper types that the printer is about to run out of paper first, and then add paper. For more information, see Media specifications. • If the printer is clean.
Do not try to add paper when the printer is trying to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Maintain the printer. Clear jams 137 • Do not force paper too far forward in the input tray. • Use paper types that the printer is about to run out of paper first, and then add paper. For more information, see Media specifications. • If the printer is clean.
User Guide
Page 212
For more information see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. To solve this problem, try the following solutions: • Make sure the printer is turned on . • Make sure the power ..., the wireless connection has been broken. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to avoid possible printing delays. Low on ink. When you receive...
For more information see www.hp.com/go/inkusage. For more information, see HP inkjet supplies recycling program. To solve this problem, try the following solutions: • Make sure the printer is turned on . • Make sure the power ..., the wireless connection has been broken. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to avoid possible printing delays. Low on ink. When you receive...
User Guide
Page 214
... Settings, and then click Printers or Printers and Faxes. - For instructions on clearing jams, as well as more information, see Clear jams. Paper Jam Paper has become jammed in the printer. For more information about how to clear the jam, check the following steps. 1. If the printer is blocking the ink cartridge cradle... Details. 3. To clear the obstruction, press the (Power) button to turn off the printer, and then check the printer for jams. For more paper, and then press the button to the queue but are not being displayed in Details view, click the View menu, and then click...
... Settings, and then click Printers or Printers and Faxes. - For instructions on clearing jams, as well as more information, see Clear jams. Paper Jam Paper has become jammed in the printer. For more information about how to clear the jam, check the following steps. 1. If the printer is blocking the ink cartridge cradle... Details. 3. To clear the obstruction, press the (Power) button to turn off the printer, and then check the printer for jams. For more paper, and then press the button to the queue but are not being displayed in Details view, click the View menu, and then click...
User Guide
Page 222
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
User Guide
Page 224
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220