Reference Guide
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... printer control panel and installing the HP printer software or the HP Smart app, you should have successfully connected the printer to turn it on the printer control panel. 2. Solution Set up a wireless connection By following solutions. Convert from a USB connection to begin printer setup. Touch (Wireless) > (Settings) > Wireless Settings. 3. Set up wireless: 1. Open the Dashboard on wireless: 1. English HP OfficeJet Pro 8020 series Reference Guide Follow the instructions in the poster to a wireless connection Learn more information, visit the HP Wireless Printing Center...
... printer control panel and installing the HP printer software or the HP Smart app, you should have successfully connected the printer to turn it on the printer control panel. 2. Solution Set up a wireless connection By following solutions. Convert from a USB connection to begin printer setup. Touch (Wireless) > (Settings) > Wireless Settings. 3. Set up wireless: 1. Open the Dashboard on wireless: 1. English HP OfficeJet Pro 8020 series Reference Guide Follow the instructions in the poster to a wireless connection Learn more information, visit the HP Wireless Printing Center...
User Guide
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... receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. TIP: If the printer is connected to change settings and print a guide. Wireless: Displays wireless status and menu options. For more information, see Printer management tools. Ethernet: Shows that an Ethernet network connection exists and also provides easy access to do so. When you can also change the printer functions and settings, print reports, or get help for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other maintenance settings...
... receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. TIP: If the printer is connected to change settings and print a guide. Wireless: Displays wireless status and menu options. For more information, see Printer management tools. Ethernet: Shows that an Ethernet network connection exists and also provides easy access to do so. When you can also change the printer functions and settings, print reports, or get help for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other maintenance settings...
User Guide
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Touch Check for updates NOTE: The default setting of the screen to open the Dashboard, touch ( Setup ) 2. Touch Printer Maintenance. 3. Touch Printer Update Options. 5. To update the printer using the printer control panel 1. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to open the Dashboard, and then touch (Setup). 2. To update the printer using the embedded web server 1. From the printer control panel, touch or swipe down the tab to set up a proxy server. Select Install Automatically (Recommended), Alert When ...
Touch Check for updates NOTE: The default setting of the screen to open the Dashboard, touch ( Setup ) 2. Touch Printer Maintenance. 3. Touch Printer Update Options. 5. To update the printer using the printer control panel 1. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to open the Dashboard, and then touch (Setup). 2. To update the printer using the embedded web server 1. From the printer control panel, touch or swipe down the tab to set up a proxy server. Select Install Automatically (Recommended), Alert When ...
User Guide
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You can share documents and images through email, text messages, and popular cloud and social media services (such as HP All-in all printer models. Connect to your printer ● Make sure that your device is supported on a Windows 10 computer ● After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from an iOS, Android, or Windows 10 device 31 NOTE: The HP Smart app...
You can share documents and images through email, text messages, and popular cloud and social media services (such as HP All-in all printer models. Connect to your printer ● Make sure that your device is supported on a Windows 10 computer ● After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from an iOS, Android, or Windows 10 device 31 NOTE: The HP Smart app...
User Guide
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... change other print settings, click the other tabs. Print using a computer 39 When you complete printer setup, use the HP Smart app to network If your printer is already set up or connected your printer to install the necessary software. Printer connected to monitor ink levels and printer alerts. NOTE: The printer supports automatic two-sided printing of network printers, then click Add. Click Add + to set the paper size on your Mac. If you can enable printing from the Applications folder to load the correct paper...
... change other print settings, click the other tabs. Print using a computer 39 When you complete printer setup, use the HP Smart app to network If your printer is already set up or connected your printer to install the necessary software. Printer connected to monitor ink levels and printer alerts. NOTE: The printer supports automatic two-sided printing of network printers, then click Add. Click Add + to set the paper size on your Mac. If you can enable printing from the Applications folder to load the correct paper...
User Guide
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... of the same size and type to avoid a paper jam. ● Load paper with HP printers and papers to help you are prompted to. ● Always turn off the printer with (the Power button) to allow the printer to protect the nozzles. For more information. ● Use Original HP cartridges. Upon loading paper in the input tray properly, and set the media size and media type from the control panel. ● Load a stack of paper (not just one page).
... of the same size and type to avoid a paper jam. ● Load paper with HP printers and papers to help you are prompted to. ● Always turn off the printer with (the Power button) to allow the printer to protect the nozzles. For more information. ● Use Original HP cartridges. Upon loading paper in the input tray properly, and set the media size and media type from the control panel. ● Load a stack of paper (not just one page).
User Guide
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...change default print settings, open the printer software, see Print on both sides (duplexing). Paper Size: Select the paper size you can print your document on both sides of the paper prints out so that you loaded in print resolution dots per sheet. Media: Select the paper type you are not needed. - Color: Uses ink from both sides of the paper. - Pages per Sheet: Helps you print the document with more ink. - For information how to open the HP printer software, click Print, Scan & Fax , and then click Set Preferences. Black & White or Black Ink Only: Uses the black ink...
...change default print settings, open the printer software, see Print on both sides (duplexing). Paper Size: Select the paper size you can print your document on both sides of the paper prints out so that you loaded in print resolution dots per sheet. Media: Select the paper type you are not needed. - Color: Uses ink from both sides of the paper. - Pages per Sheet: Helps you print the document with more ink. - For information how to open the HP printer software, click Print, Scan & Fax , and then click Set Preferences. Black & White or Black Ink Only: Uses the black ink...
User Guide
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... the scanner glass or print-side up in the document feeder. 2. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be running prior to scanning. Click Enable. In the printer software, click Scan a Document or Photo . 4. Touch Scan from the printer control panel Please make sure you have installed the HP printer software. Scan You can scan documents, photos, and other paper types, and send them...
... the scanner glass or print-side up in the document feeder. 2. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be running prior to scanning. Click Enable. In the printer software, click Scan a Document or Photo . 4. Touch Scan from the printer control panel Please make sure you have installed the HP printer software. Scan You can scan documents, photos, and other paper types, and send them...
User Guide
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... change scan settings. (Setup) icon in the scan screen to view and then NOTE: Be sure to open Webscan in with others. For more information, see Embedded web server. You can enable this feature from an Android or iOS device 1. Select Webscan from your printer to print or save your scan, or share your network administrator might have turned it off . ● Click or tap Add Pages to add more documents or photos...
... change scan settings. (Setup) icon in the scan screen to view and then NOTE: Be sure to open Webscan in with others. For more information, see Embedded web server. You can enable this feature from an Android or iOS device 1. Select Webscan from your printer to print or save your scan, or share your network administrator might have turned it off . ● Click or tap Add Pages to add more documents or photos...
User Guide
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..., contrast, and the folder location for photos, choose either for working with graphics when scanning. 6. For example, you are creating a new shortcut for saved scans. 1. Change scan settings (Windows) You can create your original print-side down on the scanner glass or print-side up in the document feeder. 2. Click Webscan in PNG format, rather than JPEG. 1. Load your own scan shortcut to use permanently. For more information, see Open the HP printer software (Windows). 3. Enter a descriptive name...
..., contrast, and the folder location for photos, choose either for working with graphics when scanning. 6. For example, you are creating a new shortcut for saved scans. 1. Change scan settings (Windows) You can create your original print-side down on the scanner glass or print-side up in the document feeder. 2. Click Webscan in PNG format, rather than JPEG. 1. Load your own scan shortcut to use permanently. For more information, see Open the HP printer software (Windows). 3. Enter a descriptive name...
User Guide
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... contrast with the printer software instead of selecting Scan from the printer display, or use document feeder to scan . ● If you scan from a mobile camera, make sure the brightness is set appropriately in the scanning software, and then print a copy of the lid clean. The scanner interprets anything it detects on the glass as part of the image. ● Load your original print-side down on the scanner glass and align it with the...
... contrast with the printer software instead of selecting Scan from the printer display, or use document feeder to scan . ● If you scan from a mobile camera, make sure the brightness is set appropriately in the scanning software, and then print a copy of the lid clean. The scanner interprets anything it detects on the glass as part of the image. ● Load your original print-side down on the scanner glass and align it with the...
User Guide
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... the scanner glass or print-side up in the document feeder. 3. TIP: If you hear the dial tone, enter the number by the calling card service. Send a fax using monitor dialing from memory. The printer scans the originals into memory and then send the fax from the printer control panel 1. b. c. From the printer control panel display, touch Fax . 4. TIP: By default, the printer is busy or temporarily unavailable. When you are trying to change the default color. 5. Your fax is turned on to hear a dial tone. Load...
... the scanner glass or print-side up in the document feeder. 3. TIP: If you hear the dial tone, enter the number by the calling card service. Send a fax using monitor dialing from memory. The printer scans the originals into memory and then send the fax from the printer control panel 1. b. c. From the printer control panel display, touch Fax . 4. TIP: By default, the printer is busy or temporarily unavailable. When you are trying to change the default color. 5. Your fax is turned on to hear a dial tone. Load...
User Guide
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... you experience problems faxing, try using the Internet. If you probably use a VoIP service: ● Dial a special access code along with your printer by connecting a phone cord to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your local service provider for the fax connection. However, if you turn off ECM, you to send and receive faxes with the fax number. ● Have...
... you experience problems faxing, try using the Internet. If you probably use a VoIP service: ● Dial a special access code along with your printer by connecting a phone cord to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your local service provider for the fax connection. However, if you turn off ECM, you to send and receive faxes with the fax number. ● Have...
User Guide
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... might need to connect the phone cord to the port that allows you do not use . Run a fax test. Also, make sure you to configure the ports for your country/region, if possible. Obtain a DSL filter from the phone cords you have in this setup. 3. If you might have multiple phone numbers on " by default. Case D: Fax with optional equipment, contact your local service provider or vendor for...
... might need to connect the phone cord to the port that allows you do not use . Run a fax test. Also, make sure you to configure the ports for your country/region, if possible. Obtain a DSL filter from the phone cords you have in this setup. 3. If you might have multiple phone numbers on " by default. Case D: Fax with optional equipment, contact your local service provider or vendor for...
User Guide
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... these instructions to send an email or access the Internet. NOTE: You cannot receive faxes automatically if you must receive faxes manually; For example, you are two different ways to incoming fax calls. There are using your computer dial-up your fax. this section. if there are detected, the printer emits fax reception tones and receive the fax; If you use the same phone line for faxing if you cannot use the printer...
... these instructions to send an email or access the Internet. NOTE: You cannot receive faxes automatically if you must receive faxes manually; For example, you are two different ways to incoming fax calls. There are using your computer dial-up your fax. this section. if there are detected, the printer emits fax reception tones and receive the fax; If you use the same phone line for faxing if you cannot use the printer...
User Guide
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... printer ● Checks that full-size paper is loaded in the report to open the Dashboard, and then touch ( Setup ). 4. Review the report. ● If the test passes and you are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. If you encounter problems setting up the printer with the results of the test on the display and prints a report. 6. To test fax setup via the printer control panel 1. From the top of the screen...
... printer ● Checks that full-size paper is loaded in the report to open the Dashboard, and then touch ( Setup ). 4. Review the report. ● If the test passes and you are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. If you encounter problems setting up the printer with the results of the test on the display and prints a report. 6. To test fax setup via the printer control panel 1. From the top of the screen...
User Guide
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... Open the HP printer software (Windows). Touch Reports . d. Clean printhead from the printer software a. In the printer software, click Print, Scan, & Fax and then click Maintain Your Printer to access the print properties. 4. Check the printer software to make sure you are seeing streaks in the color and black boxes, or no ink in this guide 153 Load letter or A4 unused plain white paper into the input tray. From the printer control panel, touch or swipe down list. ● In the printer software, click Print, Scan, & Fax...
... Open the HP printer software (Windows). Touch Reports . d. Clean printhead from the printer software a. In the printer software, click Print, Scan, & Fax and then click Maintain Your Printer to access the print properties. 4. Check the printer software to make sure you are seeing streaks in the color and black boxes, or no ink in this guide 153 Load letter or A4 unused plain white paper into the input tray. From the printer control panel, touch or swipe down list. ● In the printer software, click Print, Scan, & Fax...
User Guide
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... All HP Contacts for copy and scan success. c. Print a diagnostics page if the cartridges are correct. Open the HP printer software. The test does the following troubleshooting options. ● Use an HP online troubleshooting tool to solve your fax setup to check the status of the printer and to print a diagnostics page. 7. Go to automatically diagnose and resolve issues. See Get help you are seeing streaks in the color and black boxes, or no ink in portions of phone...
... All HP Contacts for copy and scan success. c. Print a diagnostics page if the cartridges are correct. Open the HP printer software. The test does the following troubleshooting options. ● Use an HP online troubleshooting tool to solve your fax setup to check the status of the printer and to print a diagnostics page. 7. Go to automatically diagnose and resolve issues. See Get help you are seeing streaks in the color and black boxes, or no ink in portions of phone...
User Guide
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... idle state before starting the test. 3. The "Fax Hardware Test" failed ● Turn the printer off by pressing (the Power button) located on the display and prints a report. 4. Set up the printer for faxing according to the right and touch Setup , touch Setup Wizard, and then follow the onscreen instructions. Make sure the cartridges are installed and that the fax settings listed in the report are using a phone splitter, this can help in again, and then turn the power on calling...
... idle state before starting the test. 3. The "Fax Hardware Test" failed ● Turn the printer off by pressing (the Power button) located on the display and prints a report. 4. Set up the printer for faxing according to the right and touch Setup , touch Setup Wizard, and then follow the onscreen instructions. Make sure the cartridges are installed and that the fax settings listed in the report are using a phone splitter, this can help in again, and then turn the power on calling...
User Guide
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...69 phone, fax from receive 60 send, 56 power troubleshoot 164 power input, locating 7 print diagnostic page 166 double-sided 38 fax logs 75 fax reports 74 faxes 61 last fax details 76 troubleshoot 164 print quality clean page smear 171 print quality report 166 printer control panel locating 6 network settings 126 send faxes 55 printer software (Windows) about 132 opening 30, 132 printer status report information on 166 printhead 171 clean 172 printhead, align 171 pulse dialing 70 R radio interference regulatory information 185 rear access panel illustration 7 receive faxes auto answer mode 68...
...69 phone, fax from receive 60 send, 56 power troubleshoot 164 power input, locating 7 print diagnostic page 166 double-sided 38 fax logs 75 fax reports 74 faxes 61 last fax details 76 troubleshoot 164 print quality clean page smear 171 print quality report 166 printer control panel locating 6 network settings 126 send faxes 55 printer software (Windows) about 132 opening 30, 132 printer status report information on 166 printhead 171 clean 172 printhead, align 171 pulse dialing 70 R radio interference regulatory information 185 rear access panel illustration 7 receive faxes auto answer mode 68...