User Guide
Page 6
... Set up HP ePrint ...37 Use HP ePrint ...38 Remove Web Services ...39 5 Work with ink cartridges ...39 Information on ink cartridges and the printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous ... ...51 Open the embedded web server ...51 Embedded web server cannot be opened 52 8 Solve a problem ...53 HP support ...53 Register printer ...54 Support process ...54 Obtain electronic support ...54 HP support by phone ...54 Before you call ...55 Phone support period ...55 Support phone numbers 55 After...
... Set up HP ePrint ...37 Use HP ePrint ...38 Remove Web Services ...39 5 Work with ink cartridges ...39 Information on ink cartridges and the printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous ... ...51 Open the embedded web server ...51 Embedded web server cannot be opened 52 8 Solve a problem ...53 HP support ...53 Register printer ...54 Support process ...54 Obtain electronic support ...54 HP support by phone ...54 Before you call ...55 Phone support period ...55 Support phone numbers 55 After...
User Guide
Page 7
... page ...58 Print quality diagnostic report ...59 Wireless test report ...61 Solve printer problems ...61 Solve printing problems ...62 Solve problems using HP ePrint ...64 Solve network problems ...65 General network troubleshooting ...65 Unable to connect the printer wirelessly 66 Maintain the... printer ...67 Clean the exterior ...67 Maintain the printhead and ink cartridges 67 Clear paper jams...
... page ...58 Print quality diagnostic report ...59 Wireless test report ...61 Solve printer problems ...61 Solve printing problems ...62 Solve problems using HP ePrint ...64 Solve network problems ...65 General network troubleshooting ...65 Unable to connect the printer wirelessly 66 Maintain the... printer ...67 Clean the exterior ...67 Maintain the printhead and ink cartridges 67 Clear paper jams...
User Guide
Page 13
... light, selecting the paper size corresponding with the cartridges or printhead. Each time you have loaded in the input tray. For more detailed information about the printer's status and possible printing problems. ENWW Use the printer control panel 5 HP ePrint button and light Turns HP ePrint on or off , and indicates the connection to...
... light, selecting the paper size corresponding with the cartridges or printhead. Each time you have loaded in the input tray. For more detailed information about the printer's status and possible printing problems. ENWW Use the printer control panel 5 HP ePrint button and light Turns HP ePrint on or off , and indicates the connection to...
User Guide
Page 48
.... Dropping, jarring, or rough handling during installation can check the estimated ink levels from the HP printer software or from the printer control panel ▲ Press and hold the ( Cancel )... printer by pressing the ( Power ) button. Check the estimated ink levels You can cause temporary printing problems. ● If you turn off , always use the ( Power ) button. NOTE: Ink from occurring... keeps print nozzles clear and ink flowing smoothly. You do the following to cap the printhead and protect it is used ink supplies, see Order ink cartridges. NOTE: Ink level alerts...
.... Dropping, jarring, or rough handling during installation can check the estimated ink levels from the HP printer software or from the printer control panel ▲ Press and hold the ( Cancel )... printer by pressing the ( Power ) button. Check the estimated ink levels You can cause temporary printing problems. ● If you turn off , always use the ( Power ) button. NOTE: Ink from occurring... keeps print nozzles clear and ink flowing smoothly. You do the following to cap the printhead and protect it is used ink supplies, see Order ink cartridges. NOTE: Ink level alerts...
User Guide
Page 68
If defects are properly installed. Do not remove the depleted cartridge until you see Maintain the printhead and ink cartridges. 60 Chapter 8 Solve a problem ENWW For information about how to make sure they are seen on the page, follow the steps below: 1. For more ...connected, align the printer. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to install new cartridges, see Maintain the printhead and ink cartridges. 3. For more information, see Replace the ink cartridges. 2. If you have a new ink cartridge available to the defective...
If defects are properly installed. Do not remove the depleted cartridge until you see Maintain the printhead and ink cartridges. 60 Chapter 8 Solve a problem ENWW For information about how to make sure they are seen on the page, follow the steps below: 1. For more ...connected, align the printer. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to install new cartridges, see Maintain the printhead and ink cartridges. 3. For more information, see Replace the ink cartridges. 2. If you have a new ink cartridge available to the defective...
User Guide
Page 69
...) button and the ( Information ) button together to replace the printhead. Fan the paper before loading. - Also make sure you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on the side of the previous steps have a ...see Load paper. Make sure paper in some languages. 4. For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Make sure paper is not picked up from a tray - The wireless test report provides...
...) button and the ( Information ) button together to replace the printhead. Fan the paper before loading. - Also make sure you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on the side of the previous steps have a ...see Load paper. Make sure paper in some languages. 4. For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Make sure paper is not picked up from a tray - The wireless test report provides...
User Guide
Page 71
... by USB cables) can sometimes cause slight distortions to printouts. Print quality is too close to print quality problems and possibly damage the printhead. NOTE: HP cannot guarantee the quality or reliability of the electromagnetic fields. NOTE: Ink level alerts and indicators provide estimates for... sure you have had a recent paper jam, and have noticed poor print quality, clean the printhead. Check the ink levels. When you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit 2. CAUTION: While ink cartridges are not damaged when left a cartridge out of...
... by USB cables) can sometimes cause slight distortions to printouts. Print quality is too close to print quality problems and possibly damage the printhead. NOTE: HP cannot guarantee the quality or reliability of the electromagnetic fields. NOTE: Ink level alerts and indicators provide estimates for... sure you have had a recent paper jam, and have noticed poor print quality, clean the printhead. Check the ink levels. When you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit 2. CAUTION: While ink cartridges are not damaged when left a cartridge out of...
User Guide
Page 75
...instructions for resolving print quality issues. Before cleaning the printer, turn them back on in this website might have problems, visit the HP Wireless Printing Center ( www.hp.com/go online for more information. You should only initiate the next phase of ink. Each stage lasts ... an increasing amount of cleaning if the print quality is streaked or has any incorrect or missing colors. There are experiencing problems with the printhead. Keep fluids away from the printer control panel. Turn the router and the printer back on helps resolve network communication issues...
...instructions for resolving print quality issues. Before cleaning the printer, turn them back on in this website might have problems, visit the HP Wireless Printing Center ( www.hp.com/go online for more information. You should only initiate the next phase of ink. Each stage lasts ... an increasing amount of cleaning if the print quality is streaked or has any incorrect or missing colors. There are experiencing problems with the printhead. Keep fluids away from the printer control panel. Turn the router and the printer back on helps resolve network communication issues...
User Guide
Page 76
...quality problems persist after you are having print quality issues with your printouts. ● Clean page smears when your printed output has smearing on -screen instructions. To clean or align the printheads, or clean page smears, from HP Utility (OS X) 1. For more information, see HP ...support. ● The printer automatically aligns the printhead during a job. For more information, see Open the embedded web server...
...quality problems persist after you are having print quality issues with your printouts. ● Clean page smears when your printed output has smearing on -screen instructions. To clean or align the printheads, or clean page smears, from HP Utility (OS X) 1. For more information, see HP ...support. ● The printer automatically aligns the printhead during a job. For more information, see Open the embedded web server...
User Guide
Page 96
...) ● Low on ink ● Very low on ink ● Ink cartridge problem ● Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ...9679; Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to HP Connected ...
...) ● Low on ink ● Very low on ink ● Ink cartridge problem ● Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ...9679; Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to HP Connected ...
User Guide
Page 100
... are properly installed: 1. Remove the ink cartridge by pushing it is a problem with SETUP cartridges There is not satisfactory, running the printhead cleaning procedure from the toolbox might be used after the printer has been initialized. If the problem persists, contact HP support for service. Remove and install non-SETUP cartridges. Solution: Remove this...
... are properly installed: 1. Remove the ink cartridge by pushing it is a problem with SETUP cartridges There is not satisfactory, running the printhead cleaning procedure from the toolbox might be used after the printer has been initialized. If the problem persists, contact HP support for service. Remove and install non-SETUP cartridges. Solution: Remove this...
User Guide
Page 103
... clear carriage jams 73 cartridges 42 clean exterior 67 printer, exterior 67 printhead 67, 68 connectors, locating 4 control panel buttons 5 lights 5 lights reference 5 customer support electronic 54 D diagnostic page 59 diagnostics page HP ePrint 11 double-sided printing 32 E embedded web server about 51 opening... troubleshoot 62 settings, change 47 solve problems 65 view and print settings 47 wireless communication setup 43 wireless settings 56 noise information 77 O operating systems supported 75 OS X HP Utility 50 output tray locating 3 P paper clear jams 68 HP, order 17 jams 73 load tray 18...
... clear carriage jams 73 cartridges 42 clean exterior 67 printer, exterior 67 printhead 67, 68 connectors, locating 4 control panel buttons 5 lights 5 lights reference 5 customer support electronic 54 D diagnostic page 59 diagnostics page HP ePrint 11 double-sided printing 32 E embedded web server about 51 opening... troubleshoot 62 settings, change 47 solve problems 65 view and print settings 47 wireless communication setup 43 wireless settings 56 noise information 77 O operating systems supported 75 OS X HP Utility 50 output tray locating 3 P paper clear jams 68 HP, order 17 jams 73 load tray 18...
Getting Started Guide
Page 2
... ink cartridges, such as the status of estimated ink levels and problems with the cartridges or printhead. Information button Prints an information page focused on your HP ePrint-enabled printer anytime, from any additional software or printer drivers. English Control panel overview 8.5x11 in/A4...network. Wireless button and light 7XUQVWKHZLUHOHVVIHDWXUHRQRURƫDQGLQGLFDWHVWKHVWDWXVRIWKHSULQWHUoVZLUHOHVVFRQQHFWLRQ HP wireless direct button and light 7XUQV+3ZLUHOHVVGLUHFWRQRURƫ:LWK+3ZLUHOHVVGLUHFW\RXFDQSULQWZLUHOHVVO\IURPDFRPSXWHUVPDUWSKRQH ...
... ink cartridges, such as the status of estimated ink levels and problems with the cartridges or printhead. Information button Prints an information page focused on your HP ePrint-enabled printer anytime, from any additional software or printer drivers. English Control panel overview 8.5x11 in/A4...network. Wireless button and light 7XUQVWKHZLUHOHVVIHDWXUHRQRURƫDQGLQGLFDWHVWKHVWDWXVRIWKHSULQWHUoVZLUHOHVVFRQQHFWLRQ HP wireless direct button and light 7XUQV+3ZLUHOHVVGLUHFWRQRURƫ:LWK+3ZLUHOHVVGLUHFW\RXFDQSULQWZLUHOHVVO\IURPDFRPSXWHUVPDUWSKRQH ...
Getting Started Guide
Page 6
...the product, and does not cover any country where the covered HP product is distributed by HP's warranty, HP shall, within a reasonable time after being replaced. 9. HP's limited warranty covers only those that have other problems, including those defects that arise as a result of a defect ...refund the purchase price for the performance of the HP Limited Warranty in this Warranty Statement are not in any HP support contract with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of implied ...
...the product, and does not cover any country where the covered HP product is distributed by HP's warranty, HP shall, within a reasonable time after being replaced. 9. HP's limited warranty covers only those that have other problems, including those defects that arise as a result of a defect ...refund the purchase price for the performance of the HP Limited Warranty in this Warranty Statement are not in any HP support contract with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of implied ...
Reference Guide
Page 3
... (for example, after loading paper or clearing a paper jam). With HP wireless direct, you can also be used along with the cartridges or printhead. Cancel button Cancels a print job or maintenance procedure that is a free service from HP that allows you have loaded in sleep mode. Paper Size Selection button...A4 8.5x14 in 4x6 in 10x15cm O Power button Turns the printer on or off and indicates the status of estimated ink levels and problems with other wireless-capable device-without any additional software or printer drivers. It is dimmed when the printer is in the input tray. This...
... (for example, after loading paper or clearing a paper jam). With HP wireless direct, you can also be used along with the cartridges or printhead. Cancel button Cancels a print job or maintenance procedure that is a free service from HP that allows you have loaded in sleep mode. Paper Size Selection button...A4 8.5x14 in 4x6 in 10x15cm O Power button Turns the printer on or off and indicates the status of estimated ink levels and problems with other wireless-capable device-without any additional software or printer drivers. It is dimmed when the printer is in the input tray. This...
Reference Guide
Page 5
..., or country distributors; Consumer statutory rights are either repair or replace the product, at that this HP Limited Warranty. 2. English HP printer limited warranty statement HP Product Printer Print or Ink cartridges Printheads (only applies to products with the customer. b) with such local law. Alternatively, if the...by local law, the remedies provided in addition to the customer. Consumers have other problems, including those defects that arise as the product being notified of a non-HP cartridge or a refilled cartridge does not affect either new or ...
..., or country distributors; Consumer statutory rights are either repair or replace the product, at that this HP Limited Warranty. 2. English HP printer limited warranty statement HP Product Printer Print or Ink cartridges Printheads (only applies to products with the customer. b) with such local law. Alternatively, if the...by local law, the remedies provided in addition to the customer. Consumers have other problems, including those defects that arise as the product being notified of a non-HP cartridge or a refilled cartridge does not affect either new or ...