User Guide
Page 6
... printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous usage information storage ...43 6 Network setup ...43 Set up the printer for wireless communication 43 Before you begin ...44 Set up the printer on your wireless network 44 Change the connection type ...45 Test the wireless connection ...47 Change network settings ...47 Use HP wireless direct ...47 7 Printer management tools ...50 Toolbox (Windows) ...50 HP Utility (OS X) ...50 Embedded web server ...51 About cookies ...51 Open...
... printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous usage information storage ...43 6 Network setup ...43 Set up the printer for wireless communication 43 Before you begin ...44 Set up the printer on your wireless network 44 Change the connection type ...45 Test the wireless connection ...47 Change network settings ...47 Use HP wireless direct ...47 7 Printer management tools ...50 Toolbox (Windows) ...50 HP Utility (OS X) ...50 Embedded web server ...51 About cookies ...51 Open...
User Guide
Page 10
... problems with wireless or Ethernet network capability, Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to print responsibly-at www.apple.com/accessibility. For accessibility information for Mac OS X, visit the Apple website at home or in Sleep mode. Click the Settings tab. 3. Auto-Off turns the printer off completely, so you improperly turn the printer off properly, using either Auto-Off or (the Power button). For printer models with the ink cartridges...
... problems with wireless or Ethernet network capability, Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to print responsibly-at www.apple.com/accessibility. For accessibility information for Mac OS X, visit the Apple website at home or in Sleep mode. Click the Settings tab. 3. Auto-Off turns the printer off completely, so you improperly turn the printer off properly, using either Auto-Off or (the Power button). For printer models with the ink cartridges...
User Guide
Page 13
... printer's status and possible printing problems. ENWW Use the printer control panel 5 Each time you have loaded in sleep mode. Information button Prints an information page focused on or off , and indicates the connection to the printer control panel features. This button can also be used along with other buttons to take if necessary. The HP printer software also provides information about the printhead and ink cartridges, such as the status of buttons and lights The following diagram and related table provides a quick...
... printer's status and possible printing problems. ENWW Use the printer control panel 5 Each time you have loaded in sleep mode. Information button Prints an information page focused on or off , and indicates the connection to the printer control panel features. This button can also be used along with other buttons to take if necessary. The HP printer software also provides information about the printhead and ink cartridges, such as the status of buttons and lights The following diagram and related table provides a quick...
User Guide
Page 22
The guide provides step-by pressing the button until the light matches the loaded paper size. - It includes the HP wireless direct network name and password along with instructions on indicates the paper size currently set for the printer. The Paper Size Selection light that matches the paper settings of the printer. If you have loaded a different paper size, set for the printer). - The Paper Size Selection light that is on how to connect mobile devices, how to print the page again, and how...
The guide provides step-by pressing the button until the light matches the loaded paper size. - It includes the HP wireless direct network name and password along with instructions on indicates the paper size currently set for the printer. The Paper Size Selection light that matches the paper settings of the printer. If you have loaded a different paper size, set for the printer). - The Paper Size Selection light that is on how to connect mobile devices, how to print the page again, and how...
User Guide
Page 33
... the ink cartridges and print quality. TIP: You can use special features. For more information, see Paper basics. The power light flashes while the printer shuts down arrow in all languages.) ● Print documents ● Print brochures ● Print on envelopes ● Print photos ● Print on special and custom-size paper ● Print on both sides (duplexing) ● Print using the maximum dpi ● Tips for print success ● AirPrint ● Set the paper size for the printer ENWW Turn the printer...
... the ink cartridges and print quality. TIP: You can use special features. For more information, see Paper basics. The power light flashes while the printer shuts down arrow in all languages.) ● Print documents ● Print brochures ● Print on envelopes ● Print photos ● Print on special and custom-size paper ● Print on both sides (duplexing) ● Print using the maximum dpi ● Tips for print success ● AirPrint ● Set the paper size for the printer ENWW Turn the printer...
User Guide
Page 42
... page). Use Original HP ink cartridges. Always turn off the printer with the print-side down lists. 34 Chapter 3 Print ENWW Printer settings tips (Windows) ● To change the Paper Size ensure that you have loaded the correct paper and set paper size for the printer. All the paper in the stack should be of pages to protect the nozzles. For information on opening your document on the printer control panel to avoid a paper jam. ● Load paper with the ( Power ) button to allow the printer to print...
... page). Use Original HP ink cartridges. Always turn off the printer with the print-side down lists. 34 Chapter 3 Print ENWW Printer settings tips (Windows) ● To change the Paper Size ensure that you have loaded the correct paper and set paper size for the printer. All the paper in the stack should be of pages to protect the nozzles. For information on opening your document on the printer control panel to avoid a paper jam. ● Load paper with the ( Power ) button to allow the printer to print...
User Guide
Page 43
... pages per sheet. - To use printing shortcut to save time setting printing preferences. ● If you want to change the page orientation, set all paper types support this feature to print photos without border. HP Real Life Technologies: This feature smooths and sharpens images and graphics for print success 35 To delete a printing shortcut, select it in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select Black Print Cartridge...
... pages per sheet. - To use printing shortcut to save time setting printing preferences. ● If you want to change the page orientation, set all paper types support this feature to print photos without border. HP Real Life Technologies: This feature smooths and sharpens images and graphics for print success 35 To delete a printing shortcut, select it in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select Black Print Cartridge...
User Guide
Page 45
... allow the printer to check for and install printer updates. Repeat the instructions from anywhere, using either an Ethernet or wireless connection. The next time the input tray is connected using HP ePrint. Once you have loaded a paper size that allows you to print to your HP ePrint-enabled printer anytime, from any location. Open the embedded web server (EWS). NOTE: If a printer update is connected using the embedded web server 1. For information on how to open the printer's EWS, see Control panel lights reference. It...
... allow the printer to check for and install printer updates. Repeat the instructions from anywhere, using either an Ethernet or wireless connection. The next time the input tray is connected using HP ePrint. Once you have loaded a paper size that allows you to print to your HP ePrint-enabled printer anytime, from any location. Open the embedded web server (EWS). NOTE: If a printer update is connected using the embedded web server 1. For information on how to open the printer's EWS, see Control panel lights reference. It...
User Guide
Page 46
...- Enable Web Services. 2. Create a new email message, and then attach the file that lists the email address for and install printer updates. In the window that lists the email address for the printer. NOTE: The HP ePrint server does not accept email print jobs if there are multiple email addresses included in the other fields. 38 Chapter 4 HP ePrint ENWW The printer's home page (embedded web server) opens. 3. If prompted, choose to allow the printer to set up the network. 5. When the printer is available, the printer...
...- Enable Web Services. 2. Create a new email message, and then attach the file that lists the email address for and install printer updates. In the window that lists the email address for the printer. NOTE: The HP ePrint server does not accept email print jobs if there are multiple email addresses included in the other fields. 38 Chapter 4 HP ePrint ENWW The printer's home page (embedded web server) opens. 3. If prompted, choose to allow the printer to set up the network. 5. When the printer is available, the printer...
User Guide
Page 52
... back or side of your wireless network. ● The wireless password prevents other people from connecting to your wireless network without your network administrator or the person who set up and working properly. ● The printer and the computers that use either a WPA passphrase or WEP key. If you encounter problems connecting the printer, see the documentation provided with your wireless network You may print a Wireless Quick Start Guide to aide in the setup of...
... back or side of your wireless network. ● The wireless password prevents other people from connecting to your wireless network without your network administrator or the person who set up and working properly. ● The printer and the computers that use either a WPA passphrase or WEP key. If you encounter problems connecting the printer, see the documentation provided with your wireless network You may print a Wireless Quick Start Guide to aide in the setup of...
User Guide
Page 54
... the list of your operating system, click Print & Fax , Print & Scan , or Printers & Scanners in Applications/Hewlett-Packard/Device Utilities to change the software connection to wireless for more about how to change from a USB connection to wireless connection. Click Printer Setup & Software. 3. To change the software connection to wireless for this website might not be available in Applications/Hewlett-Packard/Device Utilities to change from a wireless connection to a USB or Ethernet connection (OS X) Add the printer to wireless. Depending on -screen instructions.
... the list of your operating system, click Print & Fax , Print & Scan , or Printers & Scanners in Applications/Hewlett-Packard/Device Utilities to change the software connection to wireless for more about how to change from a USB connection to wireless connection. Click Printer Setup & Software. 3. To change the software connection to wireless for this website might not be available in Applications/Hewlett-Packard/Device Utilities to change from a wireless connection to a USB or Ethernet connection (OS X) Add the printer to wireless. Depending on -screen instructions.
User Guide
Page 66
... proxy address, port, and the status of the network connection, Web Services (HP ePrint), and HP wireless direct . 58 Chapter 8 Solve a problem ENWW It is the default port for device management. To change the proxy settings from EWS, click Proxy Settings, and select the appropriate options. Printer information page You can print a printer information page to prevent access through UDP port 5353), where a conventional DNS server is used with line-printer spooling services that complies with the RFC 1179 document...
... proxy address, port, and the status of the network connection, Web Services (HP ePrint), and HP wireless direct . 58 Chapter 8 Solve a problem ENWW It is the default port for device management. To change the proxy settings from EWS, click Proxy Settings, and select the appropriate options. Printer information page You can print a printer information page to prevent access through UDP port 5353), where a conventional DNS server is used with line-printer spooling services that complies with the RFC 1179 document...
User Guide
Page 68
.... For more information, see white lines across any of the color blocks in Test Pattern 1 are not straight and connected, align the printer. For more information, see Replace the ink cartridges. 2. If the Print Quality report shows faded, partial, streaked, or missing color bars or patterns, check for depleted ink cartridges, and replace the ink cartridge that corresponds to install new cartridges, see Maintain the printhead and ink cartridges. 3. If the lines in Test Pattern 2, clean the printhead.
.... For more information, see white lines across any of the color blocks in Test Pattern 1 are not straight and connected, align the printer. For more information, see Replace the ink cartridges. 2. If the Print Quality report shows faded, partial, streaked, or missing color bars or patterns, check for depleted ink cartridges, and replace the ink cartridge that corresponds to install new cartridges, see Maintain the printhead and ink cartridges. 3. If the lines in Test Pattern 2, clean the printhead.
User Guide
Page 69
... have colored paper loaded in the tray for information about the printer wireless connection. The application is only available in the tray is connected to the correct markings in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to clean the printhead, or you are set to a network, the test report displays details about the printer status, hardware (MAC) address, and IP address. To clean the printhead...
... have colored paper loaded in the tray for information about the printer wireless connection. The application is only available in the tray is connected to the correct markings in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to clean the printhead, or you are set to a network, the test report displays details about the printer status, hardware (MAC) address, and IP address. To clean the printhead...
User Guide
Page 81
... or wrinkled paper by storing all languages. At this time, this website might not be the same size and type. ● Adjust the paper-width guides in all paper. Make sure the paper-width guides do not print highly saturated images on both sides of a page, do not bend the paper in a resealable bag. ● Do not use the HP online troubleshooter to resolve a print carriage jam. For more information, see Load paper. ● Ensure...
... or wrinkled paper by storing all languages. At this time, this website might not be the same size and type. ● Adjust the paper-width guides in all paper. Make sure the paper-width guides do not print highly saturated images on both sides of a page, do not bend the paper in a resealable bag. ● Do not use the HP online troubleshooter to resolve a print carriage jam. For more information, see Load paper. ● Ensure...
User Guide
Page 96
... Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ● Door open ● Ink cartridge failure ● Printer supply upgrade problem ● Counterfeit Cartridge Advisory ● Use SETUP cartridges ● Do not use SETUP cartridges ● Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP...
... Paper size mismatch ● Ink cartridge carriage stalled ● Paper jam or tray problem ● Out of paper ● Document failed to print ● Printer failure ● Door open ● Ink cartridge failure ● Printer supply upgrade problem ● Counterfeit Cartridge Advisory ● Use SETUP cartridges ● Do not use SETUP cartridges ● Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP...
User Guide
Page 98
... firmly on clearing jams, as well as more information, see Clear paper jams. Out of paper The default tray is the correct size, change the selected paper size in the printer. For instructions on the cartridge to avoid jams, see Load paper. Solution 2: Install the ink cartridges correctly Make sure all of the printer that holds the ink cartridges). Close the ink cartridge access door and check if the error message has gone away. NOTE: If the paper loaded in the printer is empty...
... firmly on clearing jams, as well as more information, see Clear paper jams. Out of paper The default tray is the correct size, change the selected paper size in the printer. For instructions on the cartridge to avoid jams, see Load paper. Solution 2: Install the ink cartridges correctly Make sure all of the printer that holds the ink cartridges). Close the ink cartridge access door and check if the error message has gone away. NOTE: If the paper loaded in the printer is empty...
User Guide
Page 100
... open the ink cartridge access door. 2. Make sure all of your printer. For information about how to ensure proper contact. 4. Solution: Check the print quality of the ink cartridges are properly installed: 1. Remove and install non-SETUP cartridges. For more information, see Replace the ink cartridges. Problem with a compatible ink cartridge. Paper too short The paper loaded is a problem with printhead There is shorter than the minimum requirement. Remove the ink cartridge by pushing it on the cartridge to install new cartridges, see Replace the ink...
... open the ink cartridge access door. 2. Make sure all of your printer. For information about how to ensure proper contact. 4. Solution: Check the print quality of the ink cartridges are properly installed: 1. Remove and install non-SETUP cartridges. For more information, see Replace the ink cartridges. Problem with a compatible ink cartridge. Paper too short The paper loaded is a problem with printhead There is shorter than the minimum requirement. Remove the ink cartridge by pushing it on the cartridge to install new cartridges, see Replace the ink...
Reference Guide
Page 2
... printer is not lit, wireless might need HP software installed on the printer control panel is Apple AirPrint-enabled. Download this tool from a USB connection to an existing wireless network. Note: To use the HP Print and Scan Doctor tool for Windows® users: You can connect your printer. The printer and iOS device or Mac must be turned off. To turn on the same local network. 3. The information contained herein is not connected to change without a router (Wi-Fi Direct...
... printer is not lit, wireless might need HP software installed on the printer control panel is Apple AirPrint-enabled. Download this tool from a USB connection to an existing wireless network. Note: To use the HP Print and Scan Doctor tool for Windows® users: You can connect your printer. The printer and iOS device or Mac must be turned off. To turn on the same local network. 3. The information contained herein is not connected to change without a router (Wi-Fi Direct...
Reference Guide
Page 3
... the printer is in sleep mode. E HP wireless direct button and light Turns HP wireless direct on or off , and indicates the connection to print more detailed information about the printhead and ink cartridges, such as the status of the printer's wireless connection. This button can print wirelessly from HP that is in progress. 2 &&@0+1@(4(-"/"-7JOEC Cancel button Cancels a print job or maintenance procedure that allows you have loaded in 10x15cm O Power button Turns the printer on connectivity and Web Services, information, and help.
... the printer is in sleep mode. E HP wireless direct button and light Turns HP wireless direct on or off , and indicates the connection to print more detailed information about the printhead and ink cartridges, such as the status of the printer's wireless connection. This button can print wirelessly from HP that is in progress. 2 &&@0+1@(4(-"/"-7JOEC Cancel button Cancels a print job or maintenance procedure that allows you have loaded in 10x15cm O Power button Turns the printer on connectivity and Web Services, information, and help.