User Guide 1
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... hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page 37. ● See how-to find additional troubleshooting help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on...
... hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page 37. ● See how-to find additional troubleshooting help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on...
User Guide 1
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... wireless devices, and one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to in your wireless devices, not the status of websites by using one or two wireless lights. Operating system controls The Network and Sharing Center allows you go. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls...
... wireless devices, and one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to in your wireless devices, not the status of websites by using one or two wireless lights. Operating system controls The Network and Sharing Center allows you go. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls...
User Guide 1
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... the pairing code. Type bluetooth in the list, be sure that Bluetooth on that the code on -screen instructions. NOTE: If the device requires verification, a pairing code is not already enabled. 3. Plug the network cable into a network wall jack (2) or router. Some devices may have additional requirements; Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on the...
... the pairing code. Type bluetooth in the list, be sure that Bluetooth on that the code on -screen instructions. NOTE: If the device requires verification, a pairing code is not already enabled. 3. Plug the network cable into a network wall jack (2) or router. Some devices may have additional requirements; Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on the...
User Guide 1
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... an open app or the Windows desktop. To use an action key, press and hold the key. ● Hot keys are not supported in all apps. Type control panel in the taskbar search box, and then select Control Panel. Under Devices and Printers, select Mouse. Press the key again to return to the Start screen from those discussed in this section. Action keys Depending on the keyboard to perform specific functions...
... an open app or the Windows desktop. To use an action key, press and hold the key. ● Hot keys are not supported in all apps. Type control panel in the taskbar search box, and then select Control Panel. Under Devices and Printers, select Mouse. Press the key again to return to the Start screen from those discussed in this section. Action keys Depending on the keyboard to perform specific functions...
User Guide 1
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... you connected powered speakers and that the speakers are connected to an audio jack, not a microphone or headphone jack. Run the wireless setup wizard. 1. Type control panel in the notification area 2. If the antenna is no error message 1. Select Troubleshoot problems. No network connection 1. Follow the on -screen instructions. Unplug headphones if they are turned on. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. If...
... you connected powered speakers and that the speakers are connected to an audio jack, not a microphone or headphone jack. Run the wireless setup wizard. 1. Type control panel in the notification area 2. If the antenna is no error message 1. Select Troubleshoot problems. No network connection 1. Follow the on -screen instructions. Unplug headphones if they are turned on. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. If...
User Guide 1
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...: If you want to a configuration that was installed. See "Microsoft System Restore" in use before the software was in this table. ● Reinstall the software program or hardware driver. Software programs are prompted for example, DVD/CD-ROM drives). 3. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. Disable nonessential graphics capabilities. 1. Select the Driver tab. 5. See "Updating device drivers" in use . Select Advanced system settings.
...: If you want to a configuration that was installed. See "Microsoft System Restore" in use before the software was in this table. ● Reinstall the software program or hardware driver. Software programs are prompted for example, DVD/CD-ROM drives). 3. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. Disable nonessential graphics capabilities. 1. Select the Driver tab. 5. See "Updating device drivers" in use . Select Advanced system settings.
User Guide 1
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.... To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. When the tool opens, select the type of the following options: ● A Failure ID link is installed, follow the on page 32. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. ● A Quick Response (QR) code is functioning properly. Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - c. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. Type support in the...
.... To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. When the tool opens, select the type of the following options: ● A Failure ID link is installed, follow the on page 32. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. ● A Quick Response (QR) code is functioning properly. Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - c. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. Type support in the...
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... downloaded to a USB flash drive by product name or number, follow these steps: 1. The HP Customer Support - Service Center page displays, with your type of product, and then enter the product name or number in the search box that displays on page 34. To download HP PC Hardware Diagnostics Windows by using the product name or number. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. In the Diagnostics section, select Download, and then follow the on-screen instructions...
... downloaded to a USB flash drive by product name or number, follow these steps: 1. The HP Customer Support - Service Center page displays, with your type of product, and then enter the product name or number in the search box that displays on page 34. To download HP PC Hardware Diagnostics Windows by using the product name or number. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. In the Diagnostics section, select Download, and then follow the on-screen instructions...
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... Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your computer. If you have any of repair, because many times HP can send the part directly to your home or business in a few days. (This option may not be repaired or to know your system. These services are some important details), which are considered consumer replaceable. There are covered...
... Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your computer. If you have any of repair, because many times HP can send the part directly to your home or business in a few days. (This option may not be repaired or to know your system. These services are some important details), which are considered consumer replaceable. There are covered...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
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...-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...
...-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...
Hardware Reference Guide OMEN X
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... optional security cable to cool internal components and prevent overheating. Optical out connector Connects digital speakers (purchased separately). USB Type-C SuperSpeed port (select products only) Connects and charges a USB device that has a Type-C connector, such as a keyboard, mouse, external drive, on the back of any computer containing a 1300 W PSU. RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is normal for the internal fan to the equipment, do not open...
... optional security cable to cool internal components and prevent overheating. Optical out connector Connects digital speakers (purchased separately). USB Type-C SuperSpeed port (select products only) Connects and charges a USB device that has a Type-C connector, such as a keyboard, mouse, external drive, on the back of any computer containing a 1300 W PSU. RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is normal for the internal fan to the equipment, do not open...
Hardware Reference Guide OMEN X
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Installing an optical drive 1. Insert the optical drive into the case until it snaps into place. 22 Chapter 2 Hardware upgrades Install the bezel onto the front of the drive, and then press the latch firmly onto the drive. 4. Prepare the computer for disassembly (Preparing for disassembly on the side of the optical drive. 3. Installing and removing an optical drive The computer supports only ultra slim 9.5 mm SATA optical drives. Align the two small pins on the release latch with the small holes on page 8). 2.
Installing an optical drive 1. Insert the optical drive into the case until it snaps into place. 22 Chapter 2 Hardware upgrades Install the bezel onto the front of the drive, and then press the latch firmly onto the drive. 4. Prepare the computer for disassembly (Preparing for disassembly on the side of the optical drive. 3. Installing and removing an optical drive The computer supports only ultra slim 9.5 mm SATA optical drives. Align the two small pins on the release latch with the small holes on page 8). 2.
Hardware Reference Guide OMEN X
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... 6 RJ-45 (network) 6 L lighting OMEN Control 3 lights power 4 RJ-45 (network) status 6 wireless 5 M memory installation 20 socket population 19 memory card reader, identifying 5 memory card, identifying 5 N network jack, identifying 6 O OMEN Control 3 optical drive installing 22 removal 23 optical drive eject button, identifying 7 optical drive, identifying 7 optical out connector, identifying 6 P PCI fan installing 26 ports USB 3.0 5, 6 USB 3.0 (powered) charging 5 USB Type-C 5 power button, identifying 4 power connector, identifying 7 power light, identifying 4 power supply installing 30...
... 6 RJ-45 (network) 6 L lighting OMEN Control 3 lights power 4 RJ-45 (network) status 6 wireless 5 M memory installation 20 socket population 19 memory card reader, identifying 5 memory card, identifying 5 N network jack, identifying 6 O OMEN Control 3 optical drive installing 22 removal 23 optical drive eject button, identifying 7 optical drive, identifying 7 optical out connector, identifying 6 P PCI fan installing 26 ports USB 3.0 5, 6 USB 3.0 (powered) charging 5 USB Type-C 5 power button, identifying 4 power connector, identifying 7 power light, identifying 4 power supply installing 30...
Hardware Reference Guide
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...(network) 6 L lighting OMEN Control 3 lights power 4 RJ-45 (network) status 6 wireless 4 M memory installation 20 socket population 19 memory card reader, identifying 5 memory card, identifying 5 N network jack, identifying 6 O OMEN Control 3 optical out connector, identifying 6 P PCI fan installing 24 ports USB 3.0 5, 6 USB 3.0 (powered) charging 5 USB Type-C 5 power button, identifying 4 power connector, identifying 7 power light, identifying 4 power supply installing 28 preparing for disassembly 8 R radiator bracket installing 31 removing access panel 18 hard drive 14 hard drive fan 27 PCI...
...(network) 6 L lighting OMEN Control 3 lights power 4 RJ-45 (network) status 6 wireless 4 M memory installation 20 socket population 19 memory card reader, identifying 5 memory card, identifying 5 N network jack, identifying 6 O OMEN Control 3 optical out connector, identifying 6 P PCI fan installing 24 ports USB 3.0 5, 6 USB 3.0 (powered) charging 5 USB Type-C 5 power button, identifying 4 power connector, identifying 7 power light, identifying 4 power supply installing 28 preparing for disassembly 8 R radiator bracket installing 31 removing access panel 18 hard drive 14 hard drive fan 27 PCI...
User Guide 1
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... ...24 Setting Setup Utility (BIOS) passwords 25 Using Internet security software ...25 Using antivirus software ...25 Using firewall software ...25 Installing software updates ...26 Using HP Touchpoint Manager (select products only 26 Securing your wireless network ...26 Backing up your software applications and information 26 Using an optional security cable (select products only 26 8 Using Setup Utility (BIOS) ...27 Starting Setup Utility (BIOS) ...27 Updating Setup Utility (BIOS) ...27 Determining the BIOS version ...27 Downloading a BIOS update ...28 9 Using HP PC Hardware Diagnostics...
... ...24 Setting Setup Utility (BIOS) passwords 25 Using Internet security software ...25 Using antivirus software ...25 Using firewall software ...25 Installing software updates ...26 Using HP Touchpoint Manager (select products only 26 Securing your wireless network ...26 Backing up your software applications and information 26 Using an optional security cable (select products only 26 8 Using Setup Utility (BIOS) ...27 Starting Setup Utility (BIOS) ...27 Updating Setup Utility (BIOS) ...27 Determining the BIOS version ...27 Downloading a BIOS update ...28 9 Using HP PC Hardware Diagnostics...
User Guide 1
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... websites using the operating system controls. Connecting to a WLAN NOTE: When you to set up the modem, install a network cable to connect your computer and a wired or wireless network connection. In a WLAN, the mobile wireless device in your computer communicates with other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. Connecting to that world. The ISP will help set up Internet access in your home, you go. Type control panel...
... websites using the operating system controls. Connecting to a WLAN NOTE: When you to set up the modem, install a network cable to connect your computer and a wired or wireless network connection. In a WLAN, the mobile wireless device in your computer communicates with other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. Connecting to that world. The ISP will help set up Internet access in your home, you go. Type control panel...
User Guide 1
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... a wired network-LAN 15 Type bluetooth in your home (instead of the cable toward the computer. NOTE: If the device requires verification, a pairing code is no RJ-45 jack on -screen instructions. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is displayed. Plug the network cable into a network wall jack (2) or router. Plug the other devices settings. 2. On the device you are adding...
... a wired network-LAN 15 Type bluetooth in your home (instead of the cable toward the computer. NOTE: If the device requires verification, a pairing code is no RJ-45 jack on -screen instructions. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is displayed. Plug the network cable into a network wall jack (2) or router. Plug the other devices settings. 2. On the device you are adding...
User Guide 1
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...connecting 18 HP 3D DriveGuard 21 HP PC Hardware Diagnostics (UEFI) Failure ID code 29 using 29 HP Recovery Manager correcting boot problems 35 starting 34 HP Recovery media recovery 35 using 31 HP Recovery partition recovery 34 removing 35 HP resources 2 HP Touchpoint Manager 26 I initiating Sleep and Hibernation 19 installing optional security cable 26 Internet security software, using 25 J jacks audio-in (microphone) 8 audio-out (headphone) 10 audio-out (headphone)/audio-in (microphone) 8 network 10 RJ-45 (network) 10 L labels Bluetooth 12 regulatory 12 serial number 11 service 11 wireless...
...connecting 18 HP 3D DriveGuard 21 HP PC Hardware Diagnostics (UEFI) Failure ID code 29 using 29 HP Recovery Manager correcting boot problems 35 starting 34 HP Recovery media recovery 35 using 31 HP Recovery partition recovery 34 removing 35 HP resources 2 HP Touchpoint Manager 26 I initiating Sleep and Hibernation 19 installing optional security cable 26 Internet security software, using 25 J jacks audio-in (microphone) 8 audio-out (headphone) 10 audio-out (headphone)/audio-in (microphone) 8 network 10 RJ-45 (network) 10 L labels Bluetooth 12 regulatory 12 serial number 11 service 11 wireless...
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...8, 9 USB Type-C 8, 9 power button, identifying 7 power connector, identifying 10 power light, identifying 7 product name and number, computer 11 public WLAN connection 13 R recover options 33 recovery discs 32, 35 HP Recovery Manager 33 media 35 starting 34 supported discs 32 system 33 USB flash drive 35 using HP Recovery media 32 recovery media creating using HP Recovery Manager 32 using 31 recovery partition removing 35 regulatory information regulatory label 12 wireless certification labels 12 RJ-45 (network) jack, identifying 10 RJ-45 (network) status lights, identifying 10 service labels...
...8, 9 USB Type-C 8, 9 power button, identifying 7 power connector, identifying 10 power light, identifying 7 product name and number, computer 11 public WLAN connection 13 R recover options 33 recovery discs 32, 35 HP Recovery Manager 33 media 35 starting 34 supported discs 32 system 33 USB flash drive 35 using HP Recovery media 32 recovery media creating using HP Recovery Manager 32 using 31 recovery partition removing 35 regulatory information regulatory label 12 wireless certification labels 12 RJ-45 (network) jack, identifying 10 RJ-45 (network) status lights, identifying 10 service labels...
