HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Manager driver for notebook PC models that are released to address known issues. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 The latest device driver...
... Manager driver for notebook PC models that are released to address known issues. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 The latest device driver...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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... fans (see Battery on page 29). Remove the WLAN module (see Bottom cover on page 26). 7. Remove the bottom cover (see WLAN module on page 23). 5. Disconnect the following cables from the computer. 4. Disconnect all external devices from the system board. (1): Display cable (2): Left speaker cable (3): Power connector cable (4): Left light assembly (5): TouchPad cable 34 Chapter 5 Removal and replacement procedures for use in Hibernation, turn the computer on page 28). 8. Turn off or in models with Windows...
... fans (see Battery on page 29). Remove the WLAN module (see Bottom cover on page 26). 7. Remove the bottom cover (see WLAN module on page 23). 5. Disconnect the following cables from the computer. 4. Disconnect all external devices from the system board. (1): Display cable (2): Left speaker cable (3): Power connector cable (4): Left light assembly (5): TouchPad cable 34 Chapter 5 Removal and replacement procedures for use in Hibernation, turn the computer on page 28). 8. Turn off or in models with Windows...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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... 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow any device, cable, or cord. 1. Using the hard drive path you can isolate hardware failures from issues that contains the update. 4. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your BIOS, make a note of the path to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to a network, consult the network...
... 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow any device, cable, or cord. 1. Using the hard drive path you can isolate hardware failures from issues that contains the update. 4. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your BIOS, make a note of the path to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to a network, consult the network...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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... drivers and hardware-enabling applications. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to be connected directly to a USB port on page 54. For more . Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Go to http://www.hp.com/support...
... drivers and hardware-enabling applications. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to be connected directly to a USB port on page 54. For more . Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Go to http://www.hp.com/support...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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... Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery 55 To change the selection for boot options. 3. Follow the on-screen instructions. Insert the HP Recovery media you can no longer use HP Recovery media to remove the HP Recovery partition: 1. Select the optical drive or USB flash drive you created, and then restart the computer. Insert the HP Recovery media that you want to remove everything and reinstall Windows. So before you can change the computer boot order. Using HP Recovery media to recover You can use the Windows Refresh option...
... Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery 55 To change the selection for boot options. 3. Follow the on-screen instructions. Insert the HP Recovery media you can no longer use HP Recovery media to remove the HP Recovery partition: 1. Select the optical drive or USB flash drive you created, and then restart the computer. Insert the HP Recovery media that you want to remove everything and reinstall Windows. So before you can change the computer boot order. Using HP Recovery media to recover You can use the Windows Refresh option...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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...microphone) jack 6 B backups 52 base enclosure, spare part numbers 16 battery disconnecting 25 removal 31 spare part number 14, 16, 31 bezel spare part number 15 BIOS determining version 49 downloading an update 50 updating 49 Bluetooth label 11 boot order changing HP Recovery Manager 55 bottom 11 bottom cover removal 23 spare part number 23 buttons left touchpad 7 power 9 right touchpad 7 C caps lock light, identifying 8 chipset, product description 1 components display 4 right side 5 top 7 computer major components 12 specifications 47 connector, power 6 D deleted files restoring 53 display...
...microphone) jack 6 B backups 52 base enclosure, spare part numbers 16 battery disconnecting 25 removal 31 spare part number 14, 16, 31 bezel spare part number 15 BIOS determining version 49 downloading an update 50 updating 49 Bluetooth label 11 boot order changing HP Recovery Manager 55 bottom 11 bottom cover removal 23 spare part number 23 buttons left touchpad 7 power 9 right touchpad 7 C caps lock light, identifying 8 chipset, product description 1 components display 4 right side 5 top 7 computer major components 12 specifications 47 connector, power 6 D deleted files restoring 53 display...
HP OMEN Notebook PC 15 Maintenance and Service Guide
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...discs 52, 55 HP Recovery Manager 54 media 55 options 53 starting 54 supported discs 52 system 54 USB flash drive 55 using HP Recovery media 53 recovery media creating 52 creating using HP Recovery Manager 53 recovery partition removing 55 regulatory information regulatory label 11 wireless certification labels 11 restore Windows File History 53 RJ45-to-USB adapter, spare part number 14, 16 S Screw Kit, spare part number 14, 17 serial number, computer 11 service labels, locating 11 serviceability, product description 2 slots, memory card reader 5 solid-state drive removal 28 spare part numbers...
...discs 52, 55 HP Recovery Manager 54 media 55 options 53 starting 54 supported discs 52 system 54 USB flash drive 55 using HP Recovery media 53 recovery media creating 52 creating using HP Recovery Manager 53 recovery partition removing 55 regulatory information regulatory label 11 wireless certification labels 11 restore Windows File History 53 RJ45-to-USB adapter, spare part number 14, 16 S Screw Kit, spare part number 14, 17 serial number, computer 11 service labels, locating 11 serviceability, product description 2 slots, memory card reader 5 solid-state drive removal 28 spare part numbers...
User Guide
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... ...25 Using the webcam ...26 Using audio ...27 Connecting speakers ...27 Connecting headphones and microphones 27 Testing your audio features 27 Using video ...28 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 29 Connecting digital display devices by using a DisplayPort cable 29 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...30 6 Navigating the screen ...31 Using the touchpad and gestures ...31 Tapping ...32 Scrolling ...32 2-finger pinch zoom ...33 2-finger click ...34 Using touch screen gestures ...35...
... ...25 Using the webcam ...26 Using audio ...27 Connecting speakers ...27 Connecting headphones and microphones 27 Testing your audio features 27 Using video ...28 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 29 Connecting digital display devices by using a DisplayPort cable 29 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...30 6 Navigating the screen ...31 Using the touchpad and gestures ...31 Tapping ...32 Scrolling ...32 2-finger pinch zoom ...33 2-finger click ...34 Using touch screen gestures ...35...
User Guide
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... ...49 Improving performance ...49 Handling drives ...49 Using Disk Cleanup ...49 Updating programs and drivers ...50 Cleaning your computer ...50 Cleaning procedures ...50 Cleaning the display 51 Cleaning the sides or cover 51 Cleaning the touchpad, keyboard, or mouse 51 Traveling with or shipping your computer 51 10 Securing your computer and information ...53 Using passwords ...53 Setting Windows passwords 54 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 vii
... ...49 Improving performance ...49 Handling drives ...49 Using Disk Cleanup ...49 Updating programs and drivers ...50 Cleaning your computer ...50 Cleaning procedures ...50 Cleaning the display 51 Cleaning the sides or cover 51 Cleaning the touchpad, keyboard, or mouse 51 Traveling with or shipping your computer 51 10 Securing your computer and information ...53 Using passwords ...53 Setting Windows passwords 54 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 vii
User Guide
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...Starting Setup Utility (BIOS) ...57 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 58 Using HP PC Hardware Diagnostics (UEFI 58 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 59 12 Backing up, restoring, and recovering ...60 Creating recovery media and backups 60 Creating HP Recovery media 60 Restore and recovery ...61 Recovering using HP Recovery Manager 62 What you need to know 62 Using the HP Recovery partition (select models only 62 Using HP Recovery media to recover 63 Changing the computer boot order 63 Removing the HP Recovery...
...Starting Setup Utility (BIOS) ...57 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 58 Using HP PC Hardware Diagnostics (UEFI 58 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 59 12 Backing up, restoring, and recovering ...60 Creating recovery media and backups 60 Creating HP Recovery media 60 Restore and recovery ...61 Recovering using HP Recovery Manager 62 What you need to know 62 Using the HP Recovery partition (select models only 62 Using HP Recovery media to recover 63 Changing the computer boot order 63 Removing the HP Recovery...
User Guide
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... profiles at a time using the fn key + any necessary changes. 3. Type the name of the number keys. NOTE: Launch a saved user profile by pressing fn + the number key combination that you the current, active state of settings that user profile. From the Windows desktop, click the HP OMEN Control icon . 2. You can make any one of the user profile. TIP: You can create an unlimited number of profiles and assign...
... profiles at a time using the fn key + any necessary changes. 3. Type the name of the number keys. NOTE: Launch a saved user profile by pressing fn + the number key combination that you the current, active state of settings that user profile. From the Windows desktop, click the HP OMEN Control icon . 2. You can make any one of the user profile. TIP: You can create an unlimited number of profiles and assign...
User Guide
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.... TIP: You can disable keys on the keyboard as well as the touchpad and touch screen. You can select one color and apply it to a user profile. Select the color you want to customize. -or- Advanced keyboard settings With advanced settings in HP OMEN Control, you want to change : 1. From the Windows desktop, click the HP OMEN Control icon . 2. NOTE: Repeat steps 2 through 4 for each lighting zone you can...
.... TIP: You can disable keys on the keyboard as well as the touchpad and touch screen. You can select one color and apply it to a user profile. Select the color you want to customize. -or- Advanced keyboard settings With advanced settings in HP OMEN Control, you want to change : 1. From the Windows desktop, click the HP OMEN Control icon . 2. NOTE: Repeat steps 2 through 4 for each lighting zone you can...
User Guide
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... top of the taskbar. 2. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). To use operating system controls: 1. Sharing data and drives and accessing software When your computer is stored in your...
... top of the taskbar. 2. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). To use operating system controls: 1. Sharing data and drives and accessing software When your computer is stored in your...
User Guide
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...+f6 Switches the screen image between display devices connected to a simultaneous display on . The action key feature is enabled at the factory. On select models, turns the keyboard backlight feature off . Mutes or restores speaker sound. See Advanced keyboard settings on page 18. fn+f2 Decreases the screen brightness incrementally as long as you can change function and customize the action keys in HP OMEN Control. NOTE: To conserve battery power, turn off this key alternates the screen image...
...+f6 Switches the screen image between display devices connected to a simultaneous display on . The action key feature is enabled at the factory. On select models, turns the keyboard backlight feature off . Mutes or restores speaker sound. See Advanced keyboard settings on page 18. fn+f2 Decreases the screen brightness incrementally as long as you can change function and customize the action keys in HP OMEN Control. NOTE: To conserve battery power, turn off this key alternates the screen image...
User Guide
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... Require a password on wakeup, you need to create or change other power settings and timeouts using Power Options. 1. NOTE: If you have set the computer to the screen. When the computer exits Hibernation, the power lights turn on wakeup To set a password to be required on -screen instructions. If you must enter your Windows password before the computer will return to create a user account password or change your current user account password, click Create or change your work returns to...
... Require a password on wakeup, you need to create or change other power settings and timeouts using Power Options. 1. NOTE: If you have set the computer to the screen. When the computer exits Hibernation, the power lights turn on wakeup To set a password to be required on -screen instructions. If you must enter your Windows password before the computer will return to create a user account password or change your current user account password, click Create or change your work returns to...
User Guide
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... sent to and from the Start screen, type control panel, and then select Control Panel. Using firewall software Firewalls are designed to prevent unauthorized access to http://www.hp.com/support. To download the latest versions, go to a system or network. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To change the settings, from the system is monitored and compared with a set of firewalls to fully protect...
... sent to and from the Start screen, type control panel, and then select Control Panel. Using firewall software Firewalls are designed to prevent unauthorized access to http://www.hp.com/support. To download the latest versions, go to a system or network. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To change the settings, from the system is monitored and compared with a set of firewalls to fully protect...
User Guide
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... it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is functioning properly. Complete the installation by unplugging the power cord from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you are revealed, follow these steps: 1. From the Start screen, type file, and then select...
... it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is functioning properly. Complete the installation by unplugging the power cord from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you are revealed, follow these steps: 1. From the Start screen, type file, and then select...
User Guide
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...; Windows offers several options for restoring from the HP website. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for recovering your computer using HP Recovery Manager on page 62. ● If you want to reset your system. Choose the method that you have replaced the hard drive, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling...
...; Windows offers several options for restoring from the HP website. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for recovering your computer using HP Recovery Manager on page 62. ● If you want to reset your system. Choose the method that you have replaced the hard drive, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling...
User Guide
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... update 58 HP Performance Advisor 42 updating 57 Bluetooth device 20, 24 Bluetooth label 12 boot order changing HP Recovery Manager 63 bottom 12 buttons left touchpad 8 power 10 right touchpad 8 C caps lock light, identifying 9 caring for your computer 50 cleaning your computer 50 components display 7 right side 5 top 8 connecting to a WLAN 23 connector, power 6 corporate WLAN connection 23 critical battery level 46 critical security updates, installing 55 current settings, keyboard utility 14 D deleted files restoring 61 disable keys 18 Disk Cleanup software...
... update 58 HP Performance Advisor 42 updating 57 Bluetooth device 20, 24 Bluetooth label 12 boot order changing HP Recovery Manager 63 bottom 12 buttons left touchpad 8 power 10 right touchpad 8 C caps lock light, identifying 9 caring for your computer 50 cleaning your computer 50 components display 7 right side 5 top 8 connecting to a WLAN 23 connector, power 6 corporate WLAN connection 23 critical battery level 46 critical security updates, installing 55 current settings, keyboard utility 14 D deleted files restoring 61 disable keys 18 Disk Cleanup software...
User Guide
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... starting 62 supported discs 60 system 62 USB flash drive 63 using HP Recovery media 61 recovery media creating 60 creating using HP Recovery Manager 61 recovery partition removing 63 regulatory information regulatory label 12 wireless certification labels 12 restore Windows File History 61 right-edge swipe 38 S scrolling touchpad gesture 32 security, wireless 22 serial number, computer 12 service labels, locating 12 setting password protection on wakeup 44 setup of WLAN 22 Setup Utility (BIOS) passwords 54 shipping the computer 51 shutdown 48 Sleep exiting 44 initiating 44 slots, memory card...
... starting 62 supported discs 60 system 62 USB flash drive 63 using HP Recovery media 61 recovery media creating 60 creating using HP Recovery Manager 61 recovery partition removing 63 regulatory information regulatory label 12 wireless certification labels 12 restore Windows File History 61 right-edge swipe 38 S scrolling touchpad gesture 32 security, wireless 22 serial number, computer 12 service labels, locating 12 setting password protection on wakeup 44 setup of WLAN 22 Setup Utility (BIOS) passwords 54 shipping the computer 51 shutdown 48 Sleep exiting 44 initiating 44 slots, memory card...