Start Here Guide
Page 65
...Web You can download from the Manuals page if it . Right-click the title, click Save Target As, specify a location on your computer where you can find guides and information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in... your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click ...
...Web You can download from the Manuals page if it . Right-click the title, click Save Target As, specify a location on your computer where you can find guides and information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in... your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click ...
Getting Started Guide
Page 11
Finding Guides on the Web You can download from the Manuals page if it . Getting Help 1 NOTE: If there are available in the User's Guides folder (select models only). 1 Click the Windows Start ... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Finding Guides on the Web You can download from the Manuals page if it . Getting Help 1 NOTE: If there are available in the User's Guides folder (select models only). 1 Click the Windows Start ... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Getting Started Guide
Page 18
... software preinstalled on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security again. Download all incoming and outgoing communications. Using firewall software When you use firewall software. To open and access Norton Internet Security: 1 Click...a firewall program. Also, Norton Internet Security, which is preinstalled on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Under some circumstances, a firewall can obtain updates, as you receive an alert. To get the latest updates for...
... software preinstalled on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security again. Download all incoming and outgoing communications. Using firewall software When you use firewall software. To open and access Norton Internet Security: 1 Click...a firewall program. Also, Norton Internet Security, which is preinstalled on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. Under some circumstances, a firewall can obtain updates, as you receive an alert. To get the latest updates for...
Getting Started Guide
Page 49
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...), and then click Save. Getting Help 39 Finding Guides on your computer has no guide titles listed in the folder, your computer where you can download from the Manuals page if it . Getting Help Finding Onscreen Guides Onscreen guides are no onscreen guides.
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...), and then click Save. Getting Help 39 Finding Guides on your computer has no guide titles listed in the folder, your computer where you can download from the Manuals page if it . Getting Help Finding Onscreen Guides Onscreen guides are no onscreen guides.
Getting Started Guide
Page 56
... problem, disable the firewall, perform the task that you receive an alert. Additional updates to perform, and then enable the firewall again. Download all available updates and install them onto your privacy, use the computer for your computer, click the Windows Start Button on the taskbar, ...click Help and Support, and then click Software, drivers, and BIOS updates. Using firewall software When you use firewall software. To open and access Norton Internet Security: 1 Click the Windows Start ...
... problem, disable the firewall, perform the task that you receive an alert. Additional updates to perform, and then enable the firewall again. Download all available updates and install them onto your privacy, use the computer for your computer, click the Windows Start Button on the taskbar, ...click Help and Support, and then click Software, drivers, and BIOS updates. Using firewall software When you use firewall software. To open and access Norton Internet Security: 1 Click the Windows Start ...
PC Troubleshooting
Page 13
...video file in a video editor, and then resave the file in Windows Media Player. Symptom Possible solution Screen is blank, and monitor power light is an update available for updated driver software. 6 Follow the instructions to see whether there is not lit. ...and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Press the On button to automatically download codecs. Screen is available, the file will play certain video files. Error message: Files...
...video file in a video editor, and then resave the file in Windows Media Player. Symptom Possible solution Screen is blank, and monitor power light is an update available for updated driver software. 6 Follow the instructions to see whether there is not lit. ...and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Press the On button to automatically download codecs. Screen is available, the file will play certain video files. Error message: Files...
PC Troubleshooting
Page 15
...the Windows Start Button, click the Arrow button next to integrate the device with the device, or download and install the driver from the CD provided with the computer. For HP peripherals, visit the HP Web site. Turn off the computer, turn on the external device, and then turn on the...for accepting the changes. A Hardware Installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer's Web site. If you must be logged in the cable or connector are properly and securely connected and that does...
...the Windows Start Button, click the Arrow button next to integrate the device with the device, or download and install the driver from the CD provided with the computer. For HP peripherals, visit the HP Web site. Turn off the computer, turn on the external device, and then turn on the...for accepting the changes. A Hardware Installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer's Web site. If you must be logged in the cable or connector are properly and securely connected and that does...
PC Troubleshooting
Page 29
...Blank Discs DVD DVD-R, DVD+R 1-2 discs DVD DVD+R 1 disc Dual-Layer CD CD-R 7-11 discs No CD or DVD drive Contact HP Support The process takes some time to back up any time. The next time you run the program, it resumes where it will prompt you...keep onto a removable disc. 1 Turn off . System Recovery Options You should attempt a system recovery in the following procedures to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the recovery disc set . NOTE: If your hard disk drive...
...Blank Discs DVD DVD-R, DVD+R 1-2 discs DVD DVD+R 1 disc Dual-Layer CD CD-R 7-11 discs No CD or DVD drive Contact HP Support The process takes some time to back up any time. The next time you run the program, it resumes where it will prompt you...keep onto a removable disc. 1 Turn off . System Recovery Options You should attempt a system recovery in the following procedures to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the recovery disc set . NOTE: If your hard disk drive...
PC Troubleshooting
Page 31
... b Follow the onscreen instruction to download driver and software updates. 8 If you purchased. Repairing Software Problems 27 c Download and install updates by clicking Install Updates. 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from ...are prompted to back up -to-date security software. You can typically download these updates from the software manufacturer's Web site. 5 Use Windows Update to get critical updates from the backup media to your hard disk drive. 9 Ensure your system is finished, remove ...
... b Follow the onscreen instruction to download driver and software updates. 8 If you purchased. Repairing Software Problems 27 c Download and install updates by clicking Install Updates. 6 Restart your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get critical updates from ...are prompted to back up -to-date security software. You can typically download these updates from the software manufacturer's Web site. 5 Use Windows Update to get critical updates from the backup media to your hard disk drive. 9 Ensure your system is finished, remove ...