Introductory Information
Page 5
... and operating instructions to your printer: site preparation guide, site preparation checklist, installation guide, introductory information (this document), user guide, legal information, limited warranty. The only warranties for dedicated application production on flexible materials up to change without notice. HP shall not be construed as constituting an additional warranty. This introductory document includes legal notices and safety instructions, describes the printer software, and lists error messages that...
... and operating instructions to your printer: site preparation guide, site preparation checklist, installation guide, introductory information (this document), user guide, legal information, limited warranty. The only warranties for dedicated application production on flexible materials up to change without notice. HP shall not be construed as constituting an additional warranty. This introductory document includes legal notices and safety instructions, describes the printer software, and lists error messages that...
Introductory Information
Page 10
... the recommendation but the problem persists, call your printer and is missing [Color] printhead out of printer status, manages print jobs, and must be found in the Internal Print Server window. You are more informative, and messages containing numerical codes, which are recommended to install an HP cartridge for best performance. Install the correct cartridge. This information can be used in printhead detection Recommendation Replace the cartridge. It displays printer alerts and a summary of...
... the recommendation but the problem persists, call your printer and is missing [Color] printhead out of printer status, manages print jobs, and must be found in the Internal Print Server window. You are more informative, and messages containing numerical codes, which are recommended to install an HP cartridge for best performance. Install the correct cartridge. This information can be used in printhead detection Recommendation Replace the cartridge. It displays printer alerts and a summary of...
Introductory Information
Page 11
... a dirty power off, the printer performs a file system check, which runs the Internal Print Server. The printer is starting the printer. English Message or code Checking file system Checking printer Clean drop detector spittoon Cleaner roll jam Color calibration canceled because of scanning errors Connecting Connecting printer, please wait Disconnected FW upgrade post actions Ink drying Ink system not ready to print Job canceled due to printing. error: substrate too small Low cleaner roll Lower lever Maintenance...
... a dirty power off, the printer performs a file system check, which runs the Internal Print Server. The printer is starting the printer. English Message or code Checking file system Checking printer Clean drop detector spittoon Cleaner roll jam Color calibration canceled because of scanning errors Connecting Connecting printer, please wait Disconnected FW upgrade post actions Ink drying Ink system not ready to print Job canceled due to printing. error: substrate too small Low cleaner roll Lower lever Maintenance...
Introductory Information
Page 12
...Be ready to identify the issue. 8 ENWW English Message or code Printer cannot carry on printing Printer cannot cool down after printing. Align the printheads. Remove the printhead. Remove all substrate from the rear spindle or slippage detected. See the user guide. If the ambient temperature is being detected while starting up Printheads not aligned Printhead replacement incomplete Printing Ready Remove [color] printhead Replace [color] cartridge Replace [color] printhead Replace aerosol filter Reseat [color] cartridge Reseat [color] printhead Select substrate name in...
...Be ready to identify the issue. 8 ENWW English Message or code Printer cannot carry on printing Printer cannot cool down after printing. Align the printheads. Remove the printhead. Remove all substrate from the rear spindle or slippage detected. See the user guide. If the ambient temperature is being detected while starting up Printheads not aligned Printhead replacement incomplete Printing Ready Remove [color] printhead Replace [color] cartridge Replace [color] printhead Replace aerosol filter Reseat [color] cartridge Reseat [color] printhead Select substrate name in...
Legal Information
Page 6
... end-to-end support. The RIP you have a problem directly related to an ink supply component (printhead, ink cartridge), please have the following information available: - If you are using, and its version number - The printer you select Help > About 2 Chapter 2 HP Customer Care ENWW see http://support.hp.com. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. The text displayed by telephone. To...
... end-to-end support. The RIP you have a problem directly related to an ink supply component (printhead, ink cartridge), please have the following information available: - If you are using, and its version number - The printer you select Help > About 2 Chapter 2 HP Customer Care ENWW see http://support.hp.com. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. The text displayed by telephone. To...
Legal Information
Page 16
... products. Symantec may also use certain features of being installed. Certain features such as the Symantec Protection Manager and the Gateway Enforcer may collect and store, on the customer side only, certain personally identifiable information such as user name, as well as required or permitted by following the instructions in the Documentation for purposes of analyzing...
... products. Symantec may also use certain features of being installed. Certain features such as the Symantec Protection Manager and the Gateway Enforcer may collect and store, on the customer side only, certain personally identifiable information such as user name, as well as required or permitted by following the instructions in the Documentation for purposes of analyzing...
Users Guide
Page 31
...; Firmware update ● Restart ● Restart and print ● Wake up ● Shut down ● Reinitialize carriage The Printer menu ● Printing adjustments ● Printhead alignment ● Printhead cleaning ● Replace printheads ● Replace cleaning roll kit ● Advance calibration ● Enable/Disable collector The Help menu ● About ● User's guide ● Contact HP ● HP Remote Support Printer status and alerts The Internal Print Server displays the general status of alerts: Printer status ● ● ● Errors: When the printer...
...; Firmware update ● Restart ● Restart and print ● Wake up ● Shut down ● Reinitialize carriage The Printer menu ● Printing adjustments ● Printhead alignment ● Printhead cleaning ● Replace printheads ● Replace cleaning roll kit ● Advance calibration ● Enable/Disable collector The Help menu ● About ● User's guide ● Contact HP ● HP Remote Support Printer status and alerts The Internal Print Server displays the general status of alerts: Printer status ● ● ● Errors: When the printer...
Users Guide
Page 32
... firmware From time to remove the HP Info Retriever, the HP IPS Services and the HP Internal Printer Server software from the built-in case it on your printer using the Internal Print Server: select Firmware update from the Internet and installed in the Windows control panel. 26 Chapter 2 HP Internal Print Server ENWW Then select the downloaded file and click Update. see Printer messages on page 415. Press the orange button to check Print Care for details. ● Red light: Maintenance is approaching. Download...
... firmware From time to remove the HP Info Retriever, the HP IPS Services and the HP Internal Printer Server software from the built-in case it on your printer using the Internal Print Server: select Firmware update from the Internet and installed in the Windows control panel. 26 Chapter 2 HP Internal Print Server ENWW Then select the downloaded file and click Update. see Printer messages on page 415. Press the orange button to check Print Care for details. ● Red light: Maintenance is approaching. Download...
Users Guide
Page 43
... (has no ink on page 202. Open your RIP software. 6. Obtain the test file from the printer's built-in terms of ink limit). 8. Print the test file using the number of self-adhesive vinyl from the platen. ● If the strip is porous and may be used for printing as described in this substrate (or a similar profile in computer: C:\Users\hplatex\Documents\HP IPS \InkTrespassingCheck\Ink_trespassing_check.pdf. 7. Look at...
... (has no ink on page 202. Open your RIP software. 6. Obtain the test file from the printer's built-in terms of ink limit). 8. Print the test file using the number of self-adhesive vinyl from the platen. ● If the strip is porous and may be used for printing as described in this substrate (or a similar profile in computer: C:\Users\hplatex\Documents\HP IPS \InkTrespassingCheck\Ink_trespassing_check.pdf. 7. Look at...
Users Guide
Page 108
... generic types. Export multiple presets Multiple substrate presets can be managed and switched on and off . IMPORTANT: After 3 minutes of the image printed on-press. For example, some may need to stop the printer to the Internal Print Server and select Substrate > Search substrate online, then search for some specific substrate types, and also with presets for your .oms file and click Update. As it prints on...
... generic types. Export multiple presets Multiple substrate presets can be managed and switched on and off . IMPORTANT: After 3 minutes of the image printed on-press. For example, some may need to stop the printer to the Internal Print Server and select Substrate > Search substrate online, then search for some specific substrate types, and also with presets for your .oms file and click Update. As it prints on...
Users Guide
Page 110
... available, try using a generic preset in the list. Optimize for tiling Optimize for tiling improves color consistency, specifically for tiling applications within a printer, within a single job, and within the same substrate roll, it also: ● Creates a new substrate structure, based on page 108. 4. Supported types are not satisfied with tiling specific optimizations. ● Reduces color variations during long printing to create a new preset for...
... available, try using a generic preset in the list. Optimize for tiling Optimize for tiling improves color consistency, specifically for tiling applications within a printer, within a single job, and within the same substrate roll, it also: ● Creates a new substrate structure, based on page 108. 4. Supported types are not satisfied with tiling specific optimizations. ● Reduces color variations during long printing to create a new preset for...
Users Guide
Page 155
... droplets of ink, most of which case you need to replace the roll at the left side, before printing a pass from keeping track of roll usage, in the normal operation of foam that allows the printhead nozzles to right. However, a small proportion of the printer. They are ESD-sensitive devices (see Replace the printhead cleaning roll on page 418). To change the printhead cleaner roll...
... droplets of ink, most of which case you need to replace the roll at the left side, before printing a pass from keeping track of roll usage, in the normal operation of foam that allows the printhead nozzles to right. However, a small proportion of the printer. They are ESD-sensitive devices (see Replace the printhead cleaning roll on page 418). To change the printhead cleaner roll...
Users Guide
Page 376
... level along its length. 2. Once the desired height is heavier and it . Contact your support representative. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in order that the laser beam crosses the center support targets and reaches the target installed on the IPS side of the spindle. 3. Load a single-roll spindle into the printer...
... level along its length. 2. Once the desired height is heavier and it . Contact your support representative. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in order that the laser beam crosses the center support targets and reaches the target installed on the IPS side of the spindle. 3. Load a single-roll spindle into the printer...
Users Guide
Page 379
... loaded ● Central support latch closed To adjust the central support latch on the spindle. Loosen the two lateral central support latch screws. Repeat the process for calibration of the center support base, the misalignment has to check the following the installation process. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in the rear side...
... loaded ● Central support latch closed To adjust the central support latch on the spindle. Loosen the two lateral central support latch screws. Repeat the process for calibration of the center support base, the misalignment has to check the following the installation process. IMPORTANT: If you can't realign the center support with the adjustment done using the screws located in the rear side...
Users Guide
Page 382
... worn out: use the roll-to-roll configuration instead, which has better winding performance. in the wrong direction 1. The collector occasionally fails to work correctly if its optical sensor is dirty or blocked by removing the lateral blue screw that fixes it. Check that there is the wrong length. Check on the ground after printing in the Internal Print Server. 2. Different...
... worn out: use the roll-to-roll configuration instead, which has better winding performance. in the wrong direction 1. The collector occasionally fails to work correctly if its optical sensor is dirty or blocked by removing the lateral blue screw that fixes it. Check that there is the wrong length. Check on the ground after printing in the Internal Print Server. 2. Different...
Users Guide
Page 387
... calibrate if necessary. (Printer menu > Advance calibration ...) ii. b. Check the Substrate-Advance Compensation and calibrate if necessary. f. If the problem persists after replacing the printhead, consider it . 3. Change from the queue, and keep the files on print quality troubleshooting, see less nozzles clogged) and of the printheads (expect to reduce grain. Execute a check and clean routine, print the printhead status plot and check the number of passes. If banding...
... calibrate if necessary. (Printer menu > Advance calibration ...) ii. b. Check the Substrate-Advance Compensation and calibrate if necessary. f. If the problem persists after replacing the printhead, consider it . 3. Change from the queue, and keep the files on print quality troubleshooting, see less nozzles clogged) and of the printheads (expect to reduce grain. Execute a check and clean routine, print the printhead status plot and check the number of passes. If banding...
Users Guide
Page 422
... wait Ink drying Ink system not ready to print Job canceled due to replace the printhead cleaning roll soon. Load a larger substrate. Be ready to lack of data received from the IPS Line sensor calib. See HP Customer Care Centers on page 401. The printhead replacement process was unsuccessful. Replace the ink cartridge. If the ambient temperature is performing checks and warm-up Printheads not aligned Printhead replacement incomplete Printing Ready Remove {color} printhead Replace {color} cartridge Replace {color} printhead Recommendation The color...
... wait Ink drying Ink system not ready to print Job canceled due to replace the printhead cleaning roll soon. Load a larger substrate. Be ready to lack of data received from the IPS Line sensor calib. See HP Customer Care Centers on page 401. The printhead replacement process was unsuccessful. Replace the ink cartridge. If the ambient temperature is performing checks and warm-up Printheads not aligned Printhead replacement incomplete Printing Ready Remove {color} printhead Replace {color} cartridge Replace {color} printhead Recommendation The color...
Users Guide
Page 423
... instructions in the message. See The substrate is not attached to the core and/or spindle on page 216). Be ready to continue printing. The main window is in sleep mode. Close the front cover to replace the printhead cleaning roll very soon. Text messages (continued) Message Replace aerosol filter Reseat {color} cartridge Reseat {color} printhead Select substrate name in the IPS Starting up Substrate jam: remove substrate Substrate may need...
... instructions in the message. See The substrate is not attached to the core and/or spindle on page 216). Be ready to continue printing. The main window is in sleep mode. Close the front cover to replace the printhead cleaning roll very soon. Text messages (continued) Message Replace aerosol filter Reseat {color} cartridge Reseat {color} printhead Select substrate name in the IPS Starting up Substrate jam: remove substrate Substrate may need...
Users Guide
Page 428
... first time 16 printer software 15 printer status 25 printer status beacon 18 printer's main components 10 printer's main features 1 printhead about 148 align 172 cannot insert 401 check and clean 160 insert 157 maintain 160 remove 154 reseat 401 specification 411 printhead alignment diagnostics plot 175 printhead cleaning roll about 149 errors 405 replace 167 printhead cleaning waste bottle empty 342 printhead contacts clean 326 printhead primers greese 273 printhead rejected 405 printing masks 112 printing resolutions 412 printing...
... first time 16 printer software 15 printer status 25 printer status beacon 18 printer's main components 10 printer's main features 1 printhead about 148 align 172 cannot insert 401 check and clean 160 insert 157 maintain 160 remove 154 reseat 401 specification 411 printhead alignment diagnostics plot 175 printhead cleaning roll about 149 errors 405 replace 167 printhead cleaning waste bottle empty 342 printhead contacts clean 326 printhead primers greese 273 printhead rejected 405 printing masks 112 printing resolutions 412 printing...
Users Guide
Page 429
... printing 406 software 15 specifications acoustic 414 air supply 413 ecological 414 environmental 414 functional 411 hard disk 413 ink supplies 411 memory 413 physical 412 power 413 print modes 412 printing resolutions 412 printing speeds 412 substrate size 411 substrate weight vs width 411 spindle latch opens 361 spindle valve replace 331 spittoon about 149 replace 166 substrate advance compensation 181 cannot load 359 center support...
... printing 406 software 15 specifications acoustic 414 air supply 413 ecological 414 environmental 414 functional 411 hard disk 413 ink supplies 411 memory 413 physical 412 power 413 print modes 412 printing resolutions 412 printing speeds 412 substrate size 411 substrate weight vs width 411 spindle latch opens 361 spindle valve replace 331 spittoon about 149 replace 166 substrate advance compensation 181 cannot load 359 center support...
