HP LaserJet M2727 MFP Series - User Guide
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...OK. 4. Press OK again to confirm and begin the cleaning process. Discard the page when the process is clean. Wipe it clean and rotate the rollers until the assembly is completed. A page feeds through the product slowly. Load plain letter or A4 paper when you can print and use a cleaning ...page from the product control panel If you do not have access to HP ToolboxFX, you are prompted. 5. Open the ADF cover. 3. Rotate the assembly upward. Clean the paper path from the product control panel. 1. Clean the ...
...OK. 4. Press OK again to confirm and begin the cleaning process. Discard the page when the process is clean. Wipe it clean and rotate the rollers until the assembly is completed. A page feeds through the product slowly. Load plain letter or A4 paper when you can print and use a cleaning ...page from the product control panel If you do not have access to HP ToolboxFX, you are prompted. 5. Open the ADF cover. 3. Rotate the assembly upward. Clean the paper path from the product control panel. 1. Clean the ...
HP LaserJet M2727 MFP Series - User Guide
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... 12-1 Alert and warning messages (continued) Control panel message Description Recommended action Canceled send. Comm. If the error persists, contact HP. See Clean the automatic document feeder (ADF) pickup roller assembly on page 177. Engine error, press OK The product experienced a print engine error. Then, clear the items in use. Plug the...
... 12-1 Alert and warning messages (continued) Control panel message Description Recommended action Canceled send. Comm. If the error persists, contact HP. See Clean the automatic document feeder (ADF) pickup roller assembly on page 177. Engine error, press OK The product experienced a print engine error. Then, clear the items in use. Plug the...
HP LaserJet M2727 MFP Series - User Guide
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... path might EconoMode in HP ToolboxFX. If the error persists, contact HP. The topics that follow list the typical cause and solution for laser printers. Cause Solution The media might be defective. If the print cartridge is not low or empty, inspect the toner roller to reject toner. See... Paper and print media on page 159. The manufacturing processes can cause some areas to see the HP ToolboxFX online Help...
... path might EconoMode in HP ToolboxFX. If the error persists, contact HP. The topics that follow list the typical cause and solution for laser printers. Cause Solution The media might be defective. If the print cartridge is not low or empty, inspect the toner roller to reject toner. See... Paper and print media on page 159. The manufacturing processes can cause some areas to see the HP ToolboxFX online Help...
HP LaserJet M2727 MFP Series - User Guide
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...Solution Verify that the product is greater than the media size. Print on them, or when the product does not print any pages. Contact HP. Certain media types can slow the print job. See Information pages on the product control-panel display, press OK to the correct length. ...Problem Pages print but have nothing printed on a different type of the pages. The product might be in the print cartridge. The pickup roller might be in manual feed mode. ● If Manual feed appears on page 142. The product might contain blank pages. The document might ...
...Solution Verify that the product is greater than the media size. Print on them, or when the product does not print any pages. Contact HP. Certain media types can slow the print job. See Information pages on the product control-panel display, press OK to the correct length. ...Problem Pages print but have nothing printed on a different type of the pages. The product might be in the print cartridge. The pickup roller might be in manual feed mode. ● If Manual feed appears on page 142. The product might contain blank pages. The document might ...
HP LaserJet M2727 MFP Series - User Guide
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... feed problems indicate the pickup roller or separation pad is connected to the same port as the product, the other device or use two USB ports on page 49 for an error message. Contact HP. Problem Pages did not print. The product might be set up as Default Printer. Other devices are a few...
... feed problems indicate the pickup roller or separation pad is connected to the same port as the product, the other device or use two USB ports on page 49 for an error message. Contact HP. Problem Pages did not print. The product might be set up as Default Printer. Other devices are a few...
HP LaserJet M2727 MFP Series - User Guide
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... construction paper. See Load paper and print media on media from a new or different package. Verify that is made for laser printers. is greater than one sheet feeds at a length that to the correct length. Media-handling problems Problem Cause Solution Poor print...The product might be wrinkled, folded, or damaged. other. time. The pickup roller might be incorrectly adjusted. The paper has ragged edges. Turn the paper over . The media might be overloaded. Contact HP. Excessive curl The paper has variability from a 250 Sheffield, 4 to paper Problems...
... construction paper. See Load paper and print media on media from a new or different package. Verify that is made for laser printers. is greater than one sheet feeds at a length that to the correct length. Media-handling problems Problem Cause Solution Poor print...The product might be wrinkled, folded, or damaged. other. time. The pickup roller might be incorrectly adjusted. The paper has ragged edges. Turn the paper over . The media might be overloaded. Contact HP. Excessive curl The paper has variability from a 250 Sheffield, 4 to paper Problems...
HP LaserJet M2727 MFP Series - User Guide
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ENWW User-replaceable parts 215 parts. User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) Description Part number Replace when the product is damaged or Contact HP Customer Care to order parts. Replace when the ADF is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP Customer Care to order not working correctly.
ENWW User-replaceable parts 215 parts. User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) Description Part number Replace when the product is damaged or Contact HP Customer Care to order parts. Replace when the ADF is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP Customer Care to order not working correctly.
HP LaserJet M2727 MFP Series - User Guide
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... product and all HP-supplied internal components. Extended warranty HP Support provides coverage for shipment. to request new packing material. CAUTION: It is not exposed to the print cartridge, avoid touching the roller on it is extremely important to 100 sheets of the DIMM antistatic package... and then touch bare metal on page 160. 2. The customer must purchase HP Support within the stated factory warranty. For more information, ...
... product and all HP-supplied internal components. Extended warranty HP Support provides coverage for shipment. to request new packing material. CAUTION: It is not exposed to the print cartridge, avoid touching the roller on it is extremely important to 100 sheets of the DIMM antistatic package... and then touch bare metal on page 160. 2. The customer must purchase HP Support within the stated factory warranty. For more information, ...
HP LaserJet M2727 MFP Series - User Guide
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...specifications 224 pick-up rollers, ordering 215 pixels per inch (ppi), scanning resolution 87 polling faxes 103 polling, device 151 portrait orientation, setting 61 ports cables, ordering 214 locating 5 troubleshooting Macintosh 209 types included 3 PostScript driver, HP ToolboxFX settings 152 ...print density changing settings 57 print job canceling 56 print media supported 47 print quality HP ToolboxFX settings 150 troubleshooting 190, 204 Print Settings tab, HP ToolboxFX 151 printer drivers Macintosh, troubleshooting 208 specifications 3 printing configuration page 142 connect to a network...
...specifications 224 pick-up rollers, ordering 215 pixels per inch (ppi), scanning resolution 87 polling faxes 103 polling, device 151 portrait orientation, setting 61 ports cables, ordering 214 locating 5 troubleshooting Macintosh 209 types included 3 PostScript driver, HP ToolboxFX settings 152 ...print density changing settings 57 print job canceling 56 print media supported 47 print quality HP ToolboxFX settings 150 troubleshooting 190, 204 Print Settings tab, HP ToolboxFX 151 printer drivers Macintosh, troubleshooting 208 specifications 3 printing configuration page 142 connect to a network...
HP LaserJet M2727 MFP Series - User Guide
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... fax 107, 108 scanning 87 specifications 3 restoring factory-set defaults 169 ring patterns 112 ring tones distinctive 112 rings-to-answer setting 110 rollers, ordering 215 S safety statements 236, 237 scale documents Macintosh 32 scaling documents copying 70 Scan to button, setting up 85 scanner glass ... blank pages, troubleshooting 203 books 90 canceling 86 color 87 file formats 87 from control panel 84 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 83 grayscale 88 loading ADF 82 loading flatbed scanner 82 methods 83 OCR software 85 page-by-page (Macintosh) 35 photos...
... fax 107, 108 scanning 87 specifications 3 restoring factory-set defaults 169 ring patterns 112 ring tones distinctive 112 rings-to-answer setting 110 rollers, ordering 215 S safety statements 236, 237 scale documents Macintosh 32 scaling documents copying 70 Scan to button, setting up 85 scanner glass ... blank pages, troubleshooting 203 books 90 canceling 86 color 87 file formats 87 from control panel 84 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 83 grayscale 88 loading ADF 82 loading flatbed scanner 82 methods 83 OCR software 85 page-by-page (Macintosh) 35 photos...
Service Manual
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... 35 Replace print cartridge ...37 Load staples ...39 Replace the tray 2 pickup roller 40 Replace the tray 2 and optional tray 3 separation pad 45 HP policy on non-HP supplies 48 Reset the product for non-HP supplies 48 HP fraud hotline ...48 Clean the product ...49 Clean the exterior ...49 Clean the... flatbed scanner glass 49 Clean the scanner-cover backing 51 Clean the tray 2 pickup roller 52 Clean the ADF pickup-roller assembly 55 Clean the paper path ...56 Clean the paper path from HP ToolboxFX 57 Clean the paper path from the product control panel 57 Manage the product ...58...
... 35 Replace print cartridge ...37 Load staples ...39 Replace the tray 2 pickup roller 40 Replace the tray 2 and optional tray 3 separation pad 45 HP policy on non-HP supplies 48 Reset the product for non-HP supplies 48 HP fraud hotline ...48 Clean the product ...49 Clean the exterior ...49 Clean the... flatbed scanner glass 49 Clean the scanner-cover backing 51 Clean the tray 2 pickup roller 52 Clean the ADF pickup-roller assembly 55 Clean the paper path ...56 Clean the paper path from HP ToolboxFX 57 Clean the paper path from the product control panel 57 Manage the product ...58...
Service Manual
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... ...108 Replace the ADF pickup-roller assembly 110 ADF scanner glass ...113 ADF assembly ...115 Scanner/ADF assembly ...117 Bezel and control panel ...119 Internal assemblies ...122 Convenience-stapler assembly (HP LaserJet M2727nfs only 122 Convenience-stapler power supply (HP LaserJet M2727nfs only 124 Convenience-stapler AC inlet cable (HP LaserJet M2727nfs only 126 Convenience-stapler power...
... ...108 Replace the ADF pickup-roller assembly 110 ADF scanner glass ...113 ADF assembly ...115 Scanner/ADF assembly ...117 Bezel and control panel ...119 Internal assemblies ...122 Convenience-stapler assembly (HP LaserJet M2727nfs only 122 Convenience-stapler power supply (HP LaserJet M2727nfs only 124 Convenience-stapler AC inlet cable (HP LaserJet M2727nfs only 126 Convenience-stapler power...
Service Manual
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...Rollers and pads ...264 PCAs (base unit) ...265 Major components (base unit 266 Scanner and ADF ...267 Circuit diagram (1 of 2) ...268 Circuit diagram (2 of 2) ...268 Parts lists and diagrams ...270 Types of screws ...271 Scanner and ADF assemblies ...272 Scanner components ...274 ADF components ...276 Convenience stapler components (HP LaserJet... M2727nfs only 278 Formatter, fax card, HP jewel, and nameplate 280 External covers and panels ...282 Cartridge door assembly ...284 ...
...Rollers and pads ...264 PCAs (base unit) ...265 Major components (base unit 266 Scanner and ADF ...267 Circuit diagram (1 of 2) ...268 Circuit diagram (2 of 2) ...268 Parts lists and diagrams ...270 Types of screws ...271 Scanner and ADF assemblies ...272 Scanner components ...274 ADF components ...276 Convenience stapler components (HP LaserJet... M2727nfs only 278 Formatter, fax card, HP jewel, and nameplate 280 External covers and panels ...282 Cartridge door assembly ...284 ...
Service Manual
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List of tables Table 1-1 Product guides ...2 Table 1-2 Supported printer drivers ...9 Table 1-3 Supported paper and print media sizes 16 Table 1-4 Supported envelopes and postcards 17 Table 1-5 ADF ...17 Table 4-1 Sequence of operation ...70 Table 4-2 Power-... 7-9 Interface connectors ...260 Table 7-10 Formatter connectors ...260 Table 7-11 Fax card ...261 Table 7-12 Solenoids ...262 Table 7-13 Switches and sensors ...263 Table 7-14 Rollers and pads ...264 Table 7-15 PCAs (base unit) ...265 Table 7-16 Major components (base unit) ...266 Table 7-17 Scanner and ADF ...267 Table 7-18 Scanner...
List of tables Table 1-1 Product guides ...2 Table 1-2 Supported printer drivers ...9 Table 1-3 Supported paper and print media sizes 16 Table 1-4 Supported envelopes and postcards 17 Table 1-5 ADF ...17 Table 4-1 Sequence of operation ...70 Table 4-2 Power-... 7-9 Interface connectors ...260 Table 7-10 Formatter connectors ...260 Table 7-11 Fax card ...261 Table 7-12 Solenoids ...262 Table 7-13 Switches and sensors ...263 Table 7-14 Rollers and pads ...264 Table 7-15 PCAs (base unit) ...265 Table 7-16 Major components (base unit) ...266 Table 7-17 Scanner and ADF ...267 Table 7-18 Scanner...
Service Manual
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List of figures Figure 2-1 Operating environment ...20 Figure 2-2 HP LaserJet M2727 MFP package contents 22 Figure 2-3 Install the ADF input tray ...23 Figure 2-4 Install the 250-sheet input tray ...24 Figure 2-5 Install the control-...55 Figure 3-25 Clean the ADF pickup-roller assembly (3 of 5 55 Figure 3-26 Clean the ADF pickup-roller assembly (4 of 5 56 Figure 3-27 Clean the ADF pickup-roller assembly (5 of 5 56 Figure 4-1 HP LaserJet M2727 MFP system block diagram 70 Figure 4-2 Optical system ...72 Figure 4-3 ADF paper path ...74 Figure 4-4 Cross-section of printer ...76 ENWW xiii
List of figures Figure 2-1 Operating environment ...20 Figure 2-2 HP LaserJet M2727 MFP package contents 22 Figure 2-3 Install the ADF input tray ...23 Figure 2-4 Install the 250-sheet input tray ...24 Figure 2-5 Install the control-...55 Figure 3-25 Clean the ADF pickup-roller assembly (3 of 5 55 Figure 3-26 Clean the ADF pickup-roller assembly (4 of 5 56 Figure 3-27 Clean the ADF pickup-roller assembly (5 of 5 56 Figure 4-1 HP LaserJet M2727 MFP system block diagram 70 Figure 4-2 Optical system ...72 Figure 4-3 ADF paper path ...74 Figure 4-4 Cross-section of printer ...76 ENWW xiii
Service Manual
Page 16
... 4) ...109 Figure 5-22 Replace the ADF pickup-roller assembly (1 of 6 110 Figure 5-23 Replace the ADF pickup-roller assembly (2 of 6 110 Figure 5-24 Replace the ADF pickup-roller assembly (3 of 6 111 Figure 5-25 Replace the ADF pickup-roller assembly (4 of 6 111 Figure 5-26 Replace the ADF pickup-roller assembly (5 of 6 112 Figure 5-27 Replace the...
... 4) ...109 Figure 5-22 Replace the ADF pickup-roller assembly (1 of 6 110 Figure 5-23 Replace the ADF pickup-roller assembly (2 of 6 110 Figure 5-24 Replace the ADF pickup-roller assembly (3 of 6 111 Figure 5-25 Replace the ADF pickup-roller assembly (4 of 6 111 Figure 5-26 Replace the ADF pickup-roller assembly (5 of 6 112 Figure 5-27 Replace the...
Service Manual
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... cable 126 Remove the convenience-stapler bracket and strap 127 Remove the speaker (1 of 2) ...128 Remove the speaker (2 of 2) ...129 Remove the power-switch PCA (HP LaserJet M2727nfs shown 130 Remove the power-switch PCA mounting bracket 131 Remove the formatter (1 of 5) ...132 Remove the formatter (2 of 5) ...133 Install formatter protective sheet... Remove the ECU (6 of 7) ...156 Remove the ECU (7 of 7) ...157 Remove the main motor (1 of 2 158 Remove the main motor (2 of 2 159 Remove the transfer roller ...160 ENWW xv
... cable 126 Remove the convenience-stapler bracket and strap 127 Remove the speaker (1 of 2) ...128 Remove the speaker (2 of 2) ...129 Remove the power-switch PCA (HP LaserJet M2727nfs shown 130 Remove the power-switch PCA mounting bracket 131 Remove the formatter (1 of 5) ...132 Remove the formatter (2 of 5) ...133 Install formatter protective sheet... Remove the ECU (6 of 7) ...156 Remove the ECU (7 of 7) ...157 Remove the main motor (1 of 2 158 Remove the main motor (2 of 2 159 Remove the transfer roller ...160 ENWW xv
Service Manual
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...connectors ...260 Figure 7-2 Formatter connectors ...260 Figure 7-3 Fax card connectors ...261 Figure 7-4 Solenoids ...262 Figure 7-5 Switches and sensors ...263 Figure 7-6 Rollers and pads ...264 Figure 7-7 PCAs (base unit) ...265 Figure 7-8 Major components (base unit) ...266 Figure 7-9 Scanner and ADF ...267 Figure ... 7-13 Scanner assemblies ...274 Figure 7-14 ADF components ...276 Figure 7-15 Convenience stapler components (HP LaserJet M2727nfs only 278 Figure 7-16 Formatter, fax card, HP jewel, and nameplate 280 Figure 7-17 External covers and panels ...282 Figure 7-18 Cartridge door ...
...connectors ...260 Figure 7-2 Formatter connectors ...260 Figure 7-3 Fax card connectors ...261 Figure 7-4 Solenoids ...262 Figure 7-5 Switches and sensors ...263 Figure 7-6 Rollers and pads ...264 Figure 7-7 PCAs (base unit) ...265 Figure 7-8 Major components (base unit) ...266 Figure 7-9 Scanner and ADF ...267 Figure ... 7-13 Scanner assemblies ...274 Figure 7-14 ADF components ...276 Figure 7-15 Convenience stapler components (HP LaserJet M2727nfs only 278 Figure 7-16 Formatter, fax card, HP jewel, and nameplate 280 Figure 7-17 External covers and panels ...282 Figure 7-18 Cartridge door ...
Service Manual
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... Replace the ADF pickup-roller assembly on failure or wear rather than usage. Replace them as needed, based on page 110. To order supplies, go to conserve toner. Order supplies NOTE: To locate part numbers for replacing consumables. Life expectancies of supplies and the product Item Capacity HP LaserJet M2727 MFP Series Print cartridge...
... Replace the ADF pickup-roller assembly on failure or wear rather than usage. Replace them as needed, based on page 110. To order supplies, go to conserve toner. Order supplies NOTE: To locate part numbers for replacing consumables. Life expectancies of supplies and the product Item Capacity HP LaserJet M2727 MFP Series Print cartridge...
Service Manual
Page 58
Replace the tray 2 pickup roller CAUTION: Failure to correctly complete this position, the scanner cover can open suddenly and be damaged. WARNING! Perform the following tasks before beginning this procedure: ... its back on the work surface, with the front facing up. You must support the scanner cover to the product. 1. Figure 3-1 Replace the tray 2 pickup roller (1 of tray 3, if that tray is installed. 2.
Replace the tray 2 pickup roller CAUTION: Failure to correctly complete this position, the scanner cover can open suddenly and be damaged. WARNING! Perform the following tasks before beginning this procedure: ... its back on the work surface, with the front facing up. You must support the scanner cover to the product. 1. Figure 3-1 Replace the tray 2 pickup roller (1 of tray 3, if that tray is installed. 2.