HP LaserJet M2727 MFP Series - User Guide
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... assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. Press Setup. 2. Wipe it clean and rotate the rollers until the assembly is completed... the product and unplug the power cord. 2. ENWW Manage supplies 163 Load plain letter or A4 paper when you can print and use a cleaning page from the product control panel If you do not have access to... HP ToolboxFX, you are prompted. 5. Use the arrow buttons to find Cleaning mode, and then press OK. 4....
... assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. Press Setup. 2. Wipe it clean and rotate the rollers until the assembly is completed... the product and unplug the power cord. 2. ENWW Manage supplies 163 Load plain letter or A4 paper when you can print and use a cleaning page from the product control panel If you do not have access to... HP ToolboxFX, you are prompted. 5. Use the arrow buttons to find Cleaning mode, and then press OK. 4....
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...or the support flyer that came in the product box. Remove the media from the wall, plug in the product box. Clean the ADF pickup roller. Door open . Engine comm. Engine error, press OK The product experienced a print engine error. ENWW Control-panel messages 171 Plug ..., clear the jam, close the document release door, and reload the paper into a jack for another phone line. See Clean the automatic document feeder (ADF) pickup roller assembly on page 177. If the error persists, contact HP. This is open The print-cartridge door is a warning message only....
...or the support flyer that came in the product box. Remove the media from the wall, plug in the product box. Clean the ADF pickup roller. Door open . Engine comm. Engine error, press OK The product experienced a print engine error. ENWW Control-panel messages 171 Plug ..., clear the jam, close the document release door, and reload the paper into a jack for another phone line. See Clean the automatic document feeder (ADF) pickup roller assembly on page 177. If the error persists, contact HP. This is open The print-cartridge door is a warning message only....
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... print cartridge. Mem. Reload paper. No paper pickup, Press OK The product has failed to pick up a piece of low memory. Verify that is appropriate for the media size that came in trays. If the error persists, contact HP. Select the printer driver that the media was ...indicated on the product control panel, and then follow the control panel instructions. Load paper Out of the following areas: drum area, fuser area, duplex feeding area, duplex receiving area, and duplex pickup area. Load tray #, Press OK Manual duplex mode. "#" is processing job, ...
... print cartridge. Mem. Reload paper. No paper pickup, Press OK The product has failed to pick up a piece of low memory. Verify that is appropriate for the media size that came in trays. If the error persists, contact HP. Select the printer driver that the media was ...indicated on the product control panel, and then follow the control panel instructions. Load paper Out of the following areas: drum area, fuser area, duplex feeding area, duplex receiving area, and duplex pickup area. Load tray #, Press OK Manual duplex mode. "#" is processing job, ...
HP LaserJet M2727 MFP Series - User Guide
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...be malfunctioning. To check the product, print a configuration page. The pickup roller might be in manual feed mode and print your job again. See www.hp.com/support/ LJM2727 or the support flyer that is greater than the media size. The paper-length adjustment control in tray 2 or optional tray 3 is not ...The product does not pull media from the print cartridge. The product might contain blank pages. Certain media types can slow the print job. Contact HP. Print on them, or when the product does not print any pages. Solution Verify that the product is set at a length that came in...
...be malfunctioning. To check the product, print a configuration page. The pickup roller might be in manual feed mode and print your job again. See www.hp.com/support/ LJM2727 or the support flyer that is greater than the media size. The paper-length adjustment control in tray 2 or optional tray 3 is not ...The product does not pull media from the print cartridge. The product might contain blank pages. Certain media types can slow the print job. Contact HP. Print on them, or when the product does not print any pages. Solution Verify that the product is set at a length that came in...
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... box. Open the Printers or Printers and Faxes dialog box, and verify that the product is Paused, right-click the product and click Resume Printing. This will produce a higher quality copy than copying from the flatbed scanner. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad...connected to improve copy quality: ● Copy from the automatic document feeder (ADF). ● Use quality originals. ● Load the media correctly. See Load paper and print media on your originals. ENWW Solve image-quality problems 197
... box. Open the Printers or Printers and Faxes dialog box, and verify that the product is Paused, right-click the product and click Resume Printing. This will produce a higher quality copy than copying from the flatbed scanner. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad...connected to improve copy quality: ● Copy from the automatic document feeder (ADF). ● Use quality originals. ● Load the media correctly. See Load paper and print media on your originals. ENWW Solve image-quality problems 197
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... The media guides might be incorrectly adjusted. Adjust the media guides to the correct length. time. Use high-quality paper that you are using and try printing again. The pickup roller might be dirty or damaged. Print is skewed (crooked). The product does not pull media from the input tray... tray again. See www.hp.com/support/ LJM2727 or the support flyer that the product is not in the product box. is greater than one sheet feeds at a length that to the width and length of the media that is made for laser printers. The paper has been stored incorrectly....
... The media guides might be incorrectly adjusted. Adjust the media guides to the correct length. time. Use high-quality paper that you are using and try printing again. The pickup roller might be dirty or damaged. Print is skewed (crooked). The product does not pull media from the input tray... tray again. See www.hp.com/support/ LJM2727 or the support flyer that the product is not in the product box. is greater than one sheet feeds at a length that to the width and length of the media that is made for laser printers. The paper has been stored incorrectly....
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ENWW User-replaceable parts 215 Contact HP Customer Care to order not working correctly. User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) Description Part number Replace when the product is damaged or Contact HP Customer Care to order parts. parts. Replace when the ADF is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem.
ENWW User-replaceable parts 215 Contact HP Customer Care to order not working correctly. User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) Description Part number Replace when the product is damaged or Contact HP Customer Care to order parts. parts. Replace when the ADF is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem.
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... Tape up to eight single boxes together using recycled papers when the paper meets the guidelines outlined in the HP LaserJet toner cartridge box is suitable for bulk returns, visit http://www.hp.com/recycle or call 1-800-PICKUPS or visit http://www.ups.com. If you are... and recycling program, just follow the applicable instructions below. Requested UPS pickup will be charged normal pickup rates. Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet Printer Family Print Media Guide. Use your local UPS drop-off center....
... Tape up to eight single boxes together using recycled papers when the paper meets the guidelines outlined in the HP LaserJet toner cartridge box is suitable for bulk returns, visit http://www.hp.com/recycle or call 1-800-PICKUPS or visit http://www.ups.com. If you are... and recycling program, just follow the applicable instructions below. Requested UPS pickup will be charged normal pickup rates. Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet Printer Family Print Media Guide. Use your local UPS drop-off center....
Service Manual
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... scanner-cover backing 51 Clean the tray 2 pickup roller 52 Clean the ADF pickup-roller assembly 55 Clean the paper path ...56 Clean the paper path from HP ToolboxFX 57 Clean the paper path from the product control panel 57 Manage the product ...58 HP ToolboxFX ...58 View the HP ToolboxFX 58 Status ...58 Event log 59 Alerts...
... scanner-cover backing 51 Clean the tray 2 pickup roller 52 Clean the ADF pickup-roller assembly 55 Clean the paper path ...56 Clean the paper path from HP ToolboxFX 57 Clean the paper path from the product control panel 57 Manage the product ...58 HP ToolboxFX ...58 View the HP ToolboxFX 58 Status ...58 Event log 59 Alerts...
Service Manual
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Print quality 64 Paper types 64 System setup 65 Service 65 Device Polling 65 Print settings ...65 Printing 65 PCL 5e 66 PostScript 66 Network settings 66 Embedded Web ... functions and operation 72 Scanner functions ...72 Scanner operation ...73 ADF operation ...73 ADF paper path and ADF sensors 74 ADF jam detection ...75 Internal components (base unit) ...76 Engine control system ...78 Laser/scanner system ...80 Pickup/feed/delivery system ...81 Image-formation system ...83 Fax functions and operation ...87 Computer...
Print quality 64 Paper types 64 System setup 65 Service 65 Device Polling 65 Print settings ...65 Printing 65 PCL 5e 66 PostScript 66 Network settings 66 Embedded Web ... functions and operation 72 Scanner functions ...72 Scanner operation ...73 ADF operation ...73 ADF paper path and ADF sensors 74 ADF jam detection ...75 Internal components (base unit) ...76 Engine control system ...78 Laser/scanner system ...80 Pickup/feed/delivery system ...81 Image-formation system ...83 Fax functions and operation ...87 Computer...
Service Manual
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Carefully remove the plastic ADF scanner-glass frame. Figure 5-29 Removing the ADF scanner glass (2 of 3) 2. Use a #10 torx screwdriver to remove one torx screw. Figure 5-28 Removing the ADF scanner glass (1 of 3) ENWW ADF scanner glass 113 ADF scanner glass CAUTION: Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1.
Carefully remove the plastic ADF scanner-glass frame. Figure 5-29 Removing the ADF scanner glass (2 of 3) 2. Use a #10 torx screwdriver to remove one torx screw. Figure 5-28 Removing the ADF scanner glass (1 of 3) ENWW ADF scanner glass 113 ADF scanner glass CAUTION: Avoid touching the flatbed glass or the ADF separation pad. Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. 1.
Service Manual
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Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. Figure 5-30 Removing the ADF scanner glass (3 of the product to release the glass, and then carefully remove the glass. 3. Slide the black glass-locking lever toward the back of 3) 1 2 114 Chapter 5 Removal and replacement ENWW CAUTION: Avoid touching the flatbed glass or the ADF separation pad.
Skin oils and fingerprints can contaminate the glass or pad and cause print-quality or paper-pickup problems. Figure 5-30 Removing the ADF scanner glass (3 of the product to release the glass, and then carefully remove the glass. 3. Slide the black glass-locking lever toward the back of 3) 1 2 114 Chapter 5 Removal and replacement ENWW CAUTION: Avoid touching the flatbed glass or the ADF separation pad.
Service Manual
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... the input tray. Press OK The product memory has been almost completely filled. No paper pickup, Press OK The product has failed to continue the job. Reload the media in the correct tray. See www.hp.com/support/LJM2727 or the support flyer that contain to start Press OK to clear ... low memory. Verify that the media was inserted far enough into smaller jobs that are using the incorrect printer driver. If the error persists, contact HP. Jam in (area), Open door and clear jam Paper jam in the product box. Clear the jam from the area indicated on page 179. "#" is low...
... the input tray. Press OK The product memory has been almost completely filled. No paper pickup, Press OK The product has failed to continue the job. Reload the media in the correct tray. See www.hp.com/support/LJM2727 or the support flyer that contain to start Press OK to clear ... low memory. Verify that the media was inserted far enough into smaller jobs that are using the incorrect printer driver. If the error persists, contact HP. Jam in (area), Open door and clear jam Paper jam in the product box. Clear the jam from the area indicated on page 179. "#" is low...
Service Manual
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... Screw, tapping truss head M4X10 15 Screw, tapping binding head M3X8 16 Separation pad base 17 Spring, compression 18 Paper-pickup drive shaft 19 Flag, paper sensing 20 Right bushing 21 Roller, paper-pickup idler 22 Roller, paper pickup 23 Left bushing 26 Spring, compression 27 Gear, 29T 28 Gear, 19T 29 Screw, tap M3X6 30 Bushing...
... Screw, tapping truss head M4X10 15 Screw, tapping binding head M3X8 16 Separation pad base 17 Spring, compression 18 Paper-pickup drive shaft 19 Flag, paper sensing 20 Right bushing 21 Roller, paper-pickup idler 22 Roller, paper pickup 23 Left bushing 26 Spring, compression 27 Gear, 29T 28 Gear, 19T 29 Screw, tap M3X6 30 Bushing...
Service Manual
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..., RS M3X8 10 MP solenoid holder 11 Solenoid (SL2) 12 Screw, RS M3X6 31 MP left cam 32 MP roller 33 MP paper-pickup roller holder 34 MP pickup roller 35 MP paper-pickup roller cover 36 MP right cam 42 Screw, toothed washer M4X6 43 Screw, w/washer M3X8 Part number Qty RC2-0425-000CN...
..., RS M3X8 10 MP solenoid holder 11 Solenoid (SL2) 12 Screw, RS M3X6 31 MP left cam 32 MP roller 33 MP paper-pickup roller holder 34 MP pickup roller 35 MP paper-pickup roller cover 36 MP right cam 42 Screw, toothed washer M4X6 43 Screw, w/washer M3X8 Part number Qty RC2-0425-000CN...
Service Manual
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... Inner cover Input tray assembly HP LaserJet M2727 Jewel, HP Label, clear jam Label, fixing (fusing) pressure release Label, stapler prohibition Label, transfer guide open Left bushing Main-drive assembly Motor, DC MP left cam MP paper-pickup roller cover MP paper-pickup roller holder MP pickup roller MP right cam MP ...289 Internal components (2 of 4) on page 289 Cartridge door assembly on page 285 Scanner and ADF assemblies on page 273 Formatter, Fax card, HP jewel, and nameplate on page 281 Internal components (3 of 4) on page 291 Internal components (3 of 4) on page 291 External covers and ...
... Inner cover Input tray assembly HP LaserJet M2727 Jewel, HP Label, clear jam Label, fixing (fusing) pressure release Label, stapler prohibition Label, transfer guide open Left bushing Main-drive assembly Motor, DC MP left cam MP paper-pickup roller cover MP paper-pickup roller holder MP pickup roller MP right cam MP ...289 Internal components (2 of 4) on page 289 Cartridge door assembly on page 285 Scanner and ADF assemblies on page 273 Formatter, Fax card, HP jewel, and nameplate on page 281 Internal components (3 of 4) on page 291 Internal components (3 of 4) on page 291 External covers and ...
Service Manual
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Table 7-35 Alphabetical parts list (continued) Description MP separation pad (Tray 1) MP solenoid holder Nameplate HP LaserJet M2727nf Nameplate HP LaserJet M2727nfs Normal-rotation drive assembly Paper-feed guide assembly Paper-pickup drive shaft Paper-pickup gear assembly Paper-retaining assembly Paper-width sensor assembly PCA, Asian character display control panel (with spacer) Rear cover assembly Registration assembly Reverse-rotation drive assembly...
Table 7-35 Alphabetical parts list (continued) Description MP separation pad (Tray 1) MP solenoid holder Nameplate HP LaserJet M2727nf Nameplate HP LaserJet M2727nfs Normal-rotation drive assembly Paper-feed guide assembly Paper-pickup drive shaft Paper-pickup gear assembly Paper-retaining assembly Paper-width sensor assembly PCA, Asian character display control panel (with spacer) Rear cover assembly Registration assembly Reverse-rotation drive assembly...
Service Manual
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...HP LaserJet M2727nfs Convenience stapler components (HP LaserJet M2727nfs only) on page 279 Q7429-60501 Convenience stapler power supply HP LaserJet M2727nfs Convenience stapler components (HP LaserJet M2727nfs only) on page 279 Q7432-67001 Convenience stapler cassette (2-pack) HP LaserJet M2727nfs Convenience stapler components (HP LaserJet... page 291 RC1-3470-000CN Roller, paper-pickup idler Internal components (1 of 4) on page 287 RC1-3471-000CN Paper-pickup drive shaft Internal components (1 of 4) on page 287 RC1-3472-000CN Flag, paper sensing Internal components (1 of 4) on...
...HP LaserJet M2727nfs Convenience stapler components (HP LaserJet M2727nfs only) on page 279 Q7429-60501 Convenience stapler power supply HP LaserJet M2727nfs Convenience stapler components (HP LaserJet M2727nfs only) on page 279 Q7432-67001 Convenience stapler cassette (2-pack) HP LaserJet M2727nfs Convenience stapler components (HP LaserJet... page 291 RC1-3470-000CN Roller, paper-pickup idler Internal components (1 of 4) on page 287 RC1-3471-000CN Paper-pickup drive shaft Internal components (1 of 4) on page 287 RC1-3472-000CN Flag, paper sensing Internal components (1 of 4) on...
Service Manual
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...000CN Arm, tag RC2-0396-000CN Holder, drawer connector RC2-0405-000CN Arm, cam RC2-0419-000CN Separation pad base RC2-0420-000CN MP paper-pickup roller cover RC2-0425-000CN Guide, cartridge left upper RC2-1569-000CN Guide, DC cable 2 RC2-2940-000CN Cover top RC2-2946-000CN ...(SL3) RK2-1567-000CN Motor, DC RK2-1587-000CN Solenoid (SL2) RK2-2082-000CN Fan RL1-0527-000CN Roller, face down RL1-0540-000CN Roller, paper pickup RL1-1524-000CN MP separation pad (Tray 1) 314 Chapter 7 Parts Table and page Internal components (2 of 4) on page 289 Internal components (4 of 4)...
...000CN Arm, tag RC2-0396-000CN Holder, drawer connector RC2-0405-000CN Arm, cam RC2-0419-000CN Separation pad base RC2-0420-000CN MP paper-pickup roller cover RC2-0425-000CN Guide, cartridge left upper RC2-1569-000CN Guide, DC cable 2 RC2-2940-000CN Cover top RC2-2946-000CN ...(SL3) RK2-1567-000CN Motor, DC RK2-1587-000CN Solenoid (SL2) RK2-2082-000CN Fan RL1-0527-000CN Roller, face down RL1-0540-000CN Roller, paper pickup RL1-1524-000CN MP separation pad (Tray 1) 314 Chapter 7 Parts Table and page Internal components (2 of 4) on page 289 Internal components (4 of 4)...
Service Manual
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...36 Numerical parts list (continued) Part number Description RL1-1525-000CN MP pickup roller RM1-1283-000CN Top-sensor assembly RM1-1292-000CN Separation pad, tray 2 and optional tray 3 RM1-1301-000CN Paper-pickup gear assembly RM1-1318-000CN Size-change assembly RM1-1321-000CN Shutter link... assembly RM1-4244-000CN Registration assembly RM1-4245-000CN Paper-width sensor assembly RM1-4247-000CN RM1-4248-000CN RM1-4251-000CN...
...36 Numerical parts list (continued) Part number Description RL1-1525-000CN MP pickup roller RM1-1283-000CN Top-sensor assembly RM1-1292-000CN Separation pad, tray 2 and optional tray 3 RM1-1301-000CN Paper-pickup gear assembly RM1-1318-000CN Size-change assembly RM1-1321-000CN Shutter link... assembly RM1-4244-000CN Registration assembly RM1-4245-000CN Paper-width sensor assembly RM1-4247-000CN RM1-4248-000CN RM1-4251-000CN...
