Service Manual
Page 7
... 3-57 Personality SIMM (PostScript 3-58 Troubleshooting a SIMM Board 3-59 Service / Error Messages 3-59 4 Preventive Maintenance Introduction 4-1 Life Expectancy of Consumables 4-2 Service Checkpoints 4-3 Cleaning Your Printer 4-4 Toner Cartridge 4-5 Saving Toner with EconoMode (HP LaserJet 4 Plus and 5 Only 4-6 Storing the Toner Cartridge 4-6 Installing the Toner Cartridge 4-7 Non-HP Toner Cartridges 4-9 Clearing the TONER LOW Message 4-10 Periodic Maintenance...
... 3-57 Personality SIMM (PostScript 3-58 Troubleshooting a SIMM Board 3-59 Service / Error Messages 3-59 4 Preventive Maintenance Introduction 4-1 Life Expectancy of Consumables 4-2 Service Checkpoints 4-3 Cleaning Your Printer 4-4 Toner Cartridge 4-5 Saving Toner with EconoMode (HP LaserJet 4 Plus and 5 Only 4-6 Storing the Toner Cartridge 4-6 Installing the Toner Cartridge 4-7 Non-HP Toner Cartridges 4-9 Clearing the TONER LOW Message 4-10 Periodic Maintenance...
Service Manual
Page 10
...Guide Assembly 6-68 Interconnect PCA Removal 6-69 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting Procedures 7-12 Blank Display 7-12 MP/PC...Check 7-24 14 NO EP CART Message 7-25 16 Toner Low Message 7-25 41.X ERROR Message 7-27 50 SERVICE Error - Fuser Malfunction 7-29 51 ERROR Message 7-31 52 ERROR Scanner Malfunction 7-32 Laser/Scanner Assembly Functional Checks . . . . . ...
...Guide Assembly 6-68 Interconnect PCA Removal 6-69 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting Procedures 7-12 Blank Display 7-12 MP/PC...Check 7-24 14 NO EP CART Message 7-25 16 Toner Low Message 7-25 41.X ERROR Message 7-27 50 SERVICE Error - Fuser Malfunction 7-29 51 ERROR Message 7-31 52 ERROR Scanner Malfunction 7-32 Laser/Scanner Assembly Functional Checks . . . . . ...
Service Manual
Page 153
The process repeats for each successive page as necessary. If a failure occurs during this period, the following errors may be displayed: 41 ERROR This error occurs when a sheet of a BD signal from the drum to the paper. Upon receipt of paper is fed too soon or when an unstable BD ...or TOP signal is received (see "41.x ERROR" message in Chapter 7). 50 SERVICE This error occurs when the fusing roller fails to rise to form a latent electrostatic image. Before the next sheet of laser light that are...
The process repeats for each successive page as necessary. If a failure occurs during this period, the following errors may be displayed: 41 ERROR This error occurs when a sheet of a BD signal from the drum to the paper. Upon receipt of paper is fed too soon or when an unstable BD ...or TOP signal is received (see "41.x ERROR" message in Chapter 7). 50 SERVICE This error occurs when the fusing roller fails to rise to form a latent electrostatic image. Before the next sheet of laser light that are...
Service Manual
Page 235
... a minimum of paper was on the LJ5. Make sure the printer is unable to "41.X ERROR Message." 41.3 ERROR 41.3 UNEXPECTED PAPER SIZE 50 SERVICE 50 FUSER ERROR 51 ERROR 51 PRINTER ERROR 52 ERROR 52 PRINTER ERROR *Press Go on line, or your card. 41.[X] ERROR 41.x PRINTER ERROR x=1, 2, 4 ,5 A temporary error occurred while printing. For serial I /O ERROR 22 HP MIO ERROR Parallel configuration: may be selected. (If you turned ON or...
... a minimum of paper was on the LJ5. Make sure the printer is unable to "41.X ERROR Message." 41.3 ERROR 41.3 UNEXPECTED PAPER SIZE 50 SERVICE 50 FUSER ERROR 51 ERROR 51 PRINTER ERROR 52 ERROR 52 PRINTER ERROR *Press Go on line, or your card. 41.[X] ERROR 41.x PRINTER ERROR x=1, 2, 4 ,5 A temporary error occurred while printing. For serial I /O ERROR 22 HP MIO ERROR Parallel configuration: may be selected. (If you turned ON or...
Service Manual
Page 246
The printer posts a 41.3 SERVICE error if the media is sent to the DC Controller on the cassette base. To verify proper operation of the LC (Tray 3) switches, lock out the ...
The printer posts a 41.3 SERVICE error if the media is sent to the DC Controller on the cassette base. To verify proper operation of the LC (Tray 3) switches, lock out the ...
Service Manual
Page 257
... characters, or solid black areas. This is usually accompanied by a blank page. Occasional occurrences of the Beam Detect pulse. The 41.X ERROR is accompanied by a blank, or partially printed page. Troubleshooting 7-27 Pressing the [Continue] (or Go) key re-prints the...print job. Loss of the Beam Detect pulse for more than 2 seconds results in tray. However, persistent 41 ERROR messages indicate a problem requiring attention. 41.X ERROR Message A 41.X ERROR (misprint) indicates that the Universal Tray, and/or the Lower Cassette settings match the installed paper. •...
... characters, or solid black areas. This is usually accompanied by a blank page. Occasional occurrences of the Beam Detect pulse. The 41.X ERROR is accompanied by a blank, or partially printed page. Troubleshooting 7-27 Pressing the [Continue] (or Go) key re-prints the...print job. Loss of the Beam Detect pulse for more than 2 seconds results in tray. However, persistent 41 ERROR messages indicate a problem requiring attention. 41.X ERROR Message A 41.X ERROR (misprint) indicates that the Universal Tray, and/or the Lower Cassette settings match the installed paper. •...
Service Manual
Page 258
... the cassette. 2. Incorrect size selection on the optional Lower Cassette, if attached. Undetermined Cause See Figures 7-11 through 7-17 for edge damage. Table 7-9 41.X ERROR Checks Error Message Recommended Action 41.1 ERROR Reseat all connectors on the DC Controller. Improperly cut edges can lock together causing multi-feeds. 4. Refer to procedure in the tray's retainers...
... the cassette. 2. Incorrect size selection on the optional Lower Cassette, if attached. Undetermined Cause See Figures 7-11 through 7-17 for edge damage. Table 7-9 41.X ERROR Checks Error Message Recommended Action 41.1 ERROR Reseat all connectors on the DC Controller. Improperly cut edges can lock together causing multi-feeds. 4. Refer to procedure in the tray's retainers...
Service Manual
Page 261
...). Are all connectors on the DC Controller properly seated? 2. Troubleshooting 7-31 Figure 7-6 Fuser Assembly Connector 51 ERROR Message The 51 ERROR, and the 41.2 ERROR are caused by power cycling the printer. Is the DC Controller Defective? 4. The 51 ERROR may be cleared by spinning the scanning mirror at the wrong speed. Replace the Laser/Scanner...
...). Are all connectors on the DC Controller properly seated? 2. Troubleshooting 7-31 Figure 7-6 Fuser Assembly Connector 51 ERROR Message The 51 ERROR, and the 41.2 ERROR are caused by power cycling the printer. Is the DC Controller Defective? 4. The 51 ERROR may be cleared by spinning the scanning mirror at the wrong speed. Replace the Laser/Scanner...
Service Manual
Page 437
Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 41.4 ERROR 7-28 41.5 ERROR 7-28 50 service error 7-29 51 ERROR Message 7-31 52 ERROR 7-32 57 SERVICE 7-33 58 SERVICE fan failure 7-34 A Accessory Parts 8-33 adjustment leading edge registration...
Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 41.4 ERROR 7-28 41.5 ERROR 7-28 50 service error 7-29 51 ERROR Message 7-31 52 ERROR 7-32 57 SERVICE 7-33 58 SERVICE fan failure 7-34 A Accessory Parts 8-33 adjustment leading edge registration...
Service Manual
Page 438
... E EconoMode 3-16, 4-6 ENGINE TEST 7-A envelope feeder 5-4 installation 3-49 envelopes 2-6 error infrared B-41 Error Map for LJ 5 7-A - 7-D Error messages MP/PC/LC LOAD 7-13 troubleshooting 7-2 ESD 6-1 European Customer Support Center (ECSC...) 1-14 European formatter installation 3-22 exhaust fan motor 5-10 Explorer 3-33 F FACTORY DEFAULTS 7-A faint print 7-35 faint print 7-38 Index-2 fan checks 7-34 failure 7-34 motor signals 5-10 removal 6-39 faulty registration 7-39 fax information service (HP...
... E EconoMode 3-16, 4-6 ENGINE TEST 7-A envelope feeder 5-4 installation 3-49 envelopes 2-6 error infrared B-41 Error Map for LJ 5 7-A - 7-D Error messages MP/PC/LC LOAD 7-13 troubleshooting 7-2 ESD 6-1 European Customer Support Center (ECSC...) 1-14 European formatter installation 3-22 exhaust fan motor 5-10 Explorer 3-33 F FACTORY DEFAULTS 7-A faint print 7-35 faint print 7-38 Index-2 fan checks 7-34 failure 7-34 motor signals 5-10 removal 6-39 faulty registration 7-39 fax information service (HP...
Service Manual
Page 444
Error messages 7-2 general information 7-1 infrared B-38 Message Summary Table 7-2 messages 7-2 preliminary 7-1 Printer messages 7-2 quick checks 7-1 Status messages 7-2 Troubleshooting, IR port B-38 U unpacking the printer 3-43 user maintenance 4-2 V variable, customization 3-22 version number 3-26 vertical dark streaks 7-35, 7-46 vertical sync late (41.4) 7-28 vertical white streaks 7-35, 7-40 voltage checks 7-69 voltage test points 7-69...
Error messages 7-2 general information 7-1 infrared B-38 Message Summary Table 7-2 messages 7-2 preliminary 7-1 Printer messages 7-2 quick checks 7-1 Status messages 7-2 Troubleshooting, IR port B-38 U unpacking the printer 3-43 user maintenance 4-2 V variable, customization 3-22 version number 3-26 vertical dark streaks 7-35, 7-46 vertical sync late (41.4) 7-28 vertical white streaks 7-35, 7-40 voltage checks 7-69 voltage test points 7-69...