Setup Guide
Page 6
... sure that came with the device. Ink from the printhead area. 2. CAUTION: Press down firmly on the device. Remove the tape and packing materials. Install the ink cartridges. Install the document feeder tray. 4. For more information, see www.hp.com/go/ inkusage. 5. NOTE: All four ink ... scanner lid. • Do not place the device in temperature or humidity. In addition, some residual ink is used. Install the printheads. For more information see the setup poster that the environment does not experience abrupt changes in direct sunlight or near chemicals. NOTE: Set...
... sure that came with the device. Ink from the printhead area. 2. CAUTION: Press down firmly on the device. Remove the tape and packing materials. Install the ink cartridges. Install the document feeder tray. 4. For more information, see www.hp.com/go/ inkusage. 5. NOTE: All four ink ... scanner lid. • Do not place the device in temperature or humidity. In addition, some residual ink is used. Install the printheads. For more information see the setup poster that the environment does not experience abrupt changes in direct sunlight or near chemicals. NOTE: Set...
Setup Guide
Page 7
...can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). NOTE: If the CD menu does...c. On the control panel, press the Setup button, and then complete one of the device, print a Network configuration page to an available port ...To ensure the best possible print quality, the device initializes and aligns the printheads. Install software and connect the device. b. 7. Lift the output tray... Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, ...
...can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). NOTE: If the CD menu does...c. On the control panel, press the Setup button, and then complete one of the device, print a Network configuration page to an available port ...To ensure the best possible print quality, the device initializes and aligns the printheads. Install software and connect the device. b. 7. Lift the output tray... Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, ...
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
...report for information on how to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of your phone ...You can test your particular home or office setup instructions. 2. Make sure the ink cartridges and printheads are installed, and that you want to fix the problem and rerun the test. Use these ... a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). English Managing and configuring fax settings If you are connecting the device ...
...report for information on how to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of your phone ...You can test your particular home or office setup instructions. 2. Make sure the ink cartridges and printheads are installed, and that you want to fix the problem and rerun the test. Use these ... a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). English Managing and configuring fax settings If you are connecting the device ...
Setup Guide
Page 26
... the CD-ROM drive that you type, make sure that the USB drivers have removed the orange caps from the printheads. • Make sure that all packing tape and material have been removed from www.hp.com/support. • In the Windows device manager, make sure that all of the... tray, and is locked into place. • Make sure that you are using a computer running one to a working power outlet. • Make sure that the computer meets at www.hp.com/support. Check the printheads and ink cartridges • Make sure that the device can print a Self-test diagnostic page. Restart...
... the CD-ROM drive that you type, make sure that the USB drivers have removed the orange caps from the printheads. • Make sure that all packing tape and material have been removed from www.hp.com/support. • In the Windows device manager, make sure that all of the... tray, and is locked into place. • Make sure that you are using a computer running one to a working power outlet. • Make sure that the computer meets at www.hp.com/support. Check the printheads and ink cartridges • Make sure that the device can print a Self-test diagnostic page. Restart...
User Guide
Page 10
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
User Guide
Page 14
...other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to configure print settings, calibrate the device, clean ...the printheads, print the configuration page, order supplies online, and ...
...other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to configure print settings, calibrate the device, clean ...the printheads, print the configuration page, order supplies online, and ...
User Guide
Page 15
... or through any maintenance tools to contact HP. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. For... more information, see Obtain HP telephone support. For more information, see Understand the self-test diagnostic page. • Serial...
... or through any maintenance tools to contact HP. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. For... more information, see Obtain HP telephone support. For more information, see Understand the self-test diagnostic page. • Serial...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
... the correct type of the test. Review the report. • If the test passes and you send and receive. Make sure the ink cartridges and printheads are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. Use reports You can do not work...
... the correct type of the test. Review the report. • If the test passes and you send and receive. Make sure the ink cartridges and printheads are still having problems faxing, check the fax settings listed in the input tray before starting the test. 3. Use reports You can do not work...
User Guide
Page 91
... these tools... * Available if myPrintMileage is installed. (continued) If you want to display the Cartridge Details button. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
... these tools... * Available if myPrintMileage is installed. (continued) If you want to display the Cartridge Details button. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
User Guide
Page 96
...for the device online. • Order by Phone: Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to set the tray lock and select a default tray (if Tray 2 is ...and expiration dates of the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to diagnose issues affecting the print quality of the installed ink...
...for the device online. • Order by Phone: Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to set the tray lock and select a default tray (if Tray 2 is ...and expiration dates of the device. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to diagnose issues affecting the print quality of the installed ink...
User Guide
Page 97
...8226; Additional Settings: Launch the embedded Web server to change network settings. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement ...and find Web site support information. Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page,...
...8226; Additional Settings: Launch the embedded Web server to change network settings. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement ...and find Web site support information. Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page,...
User Guide
Page 100
...bookmark the site and connect to : • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the ... and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click... Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as ...
...bookmark the site and connect to : • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the ... and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click... Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as ...
User Guide
Page 101
...(Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. The status options for the printhead are an estimate only. Event Log: Shows a log of pages printed from the Information and... events that are installed (such as the device will not function until it is often useful to call HP, it is . 4. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to print the self-test diagnostic page before calling. 1.
...(Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. The status options for the printhead are an estimate only. Event Log: Shows a log of pages printed from the Information and... events that are installed (such as the device will not function until it is often useful to call HP, it is . 4. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to print the self-test diagnostic page before calling. 1.
User Guide
Page 147
... sizes. The ink cartridges might come in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality ... Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...
... sizes. The ink cartridges might come in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality ... Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...
User Guide
Page 149
... Web server. For more information, see To print the print quality diagnostic page. 3. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. To check printhead health Use one or more information, see To replace the printheads. If the status of white paper. For more information, see Understand the self-test...
... Web server. For more information, see To print the print quality diagnostic page. 3. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. To check printhead health Use one or more information, see To replace the printheads. If the status of white paper. For more information, see Understand the self-test...
User Guide
Page 150
... Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the ... Setup button, select Tools, select Align Printer, and then press OK. For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across...model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads.
... Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the ... Setup button, select Tools, select Align Printer, and then press OK. For more information, see To clean the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across...model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads.