Setup Guide
Page 26
... Make sure that all packing tape and material have been removed from the printheads. • Make sure that the computer meets at www.hp.com/support. Press down firmly on the printheads. Software installation suggestions Check the computer system • Make sure that your...installation suggestions Check the device • Make sure that you are closed. • If the display shows a printhead error message, clean the contacts on each one of the most common issues associated with hardware and software installation. Restart your operating system. • Before installing ...
... Make sure that all packing tape and material have been removed from the printheads. • Make sure that the computer meets at www.hp.com/support. Press down firmly on the printheads. Software installation suggestions Check the computer system • Make sure that your...installation suggestions Check the device • Make sure that you are closed. • If the display shows a printhead error message, clean the contacts on each one of the most common issues associated with hardware and software installation. Restart your operating system. • Before installing ...
User Guide
Page 10
...printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean...filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from ...
...printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean...filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from ...
User Guide
Page 14
...information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to maintenance services. A printed version of ... the warranty and safety issues. Getting started guide Provides instructions for wireless printing. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the...
...information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to maintenance services. A printed version of ... the warranty and safety issues. Getting started guide Provides instructions for wireless printing. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the...
User Guide
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...Allows you to set the tray lock and select a default tray (if Tray 2 is installed). For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to diagnose issues affecting the print quality of the device. Chapter 9 Toolbox tabs The ... numbers are an estimate only. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for the device. For more information...
...Allows you to set the tray lock and select a default tray (if Tray 2 is installed). For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to diagnose issues affecting the print quality of the device. Chapter 9 Toolbox tabs The ... numbers are an estimate only. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for the device. For more information...
User Guide
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...print quality of the device. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To align the printheads. • Calibrate Linefeed: Allows you through cleaning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure ...register the device, and find Web site support information. For more information, see To clean the printheads. • Align: Guides you to change network settings. To open the HP Printer Utility 1. Printer Settings panel • Trays Configuration: Set the default media ...
...print quality of the device. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To align the printheads. • Calibrate Linefeed: Allows you through cleaning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure ...register the device, and find Web site support information. For more information, see To clean the printheads. • Align: Guides you to change network settings. To open the HP Printer Utility 1. Printer Settings panel • Trays Configuration: Set the default media ...
User Guide
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...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in ...ink is left in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts •...
...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in ...ink is left in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts •...
User Guide
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... quality. For more information, see To print the print quality diagnostic page. 3. CAUTION: HP is not good or fair, then perform one of printouts deteriorates, complete the relevant steps based on a clean sheet of white paper, and check the printhead health section. For more information, see To open the embedded Web server. Click the...
... quality. For more information, see To print the print quality diagnostic page. 3. CAUTION: HP is not good or fair, then perform one of printouts deteriorates, complete the relevant steps based on a clean sheet of white paper, and check the printhead health section. For more information, see To open the embedded Web server. Click the...
User Guide
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... Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. Chapter 10 1 Printer Information: Shows device information (such as the product ...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you ...
... Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. Chapter 10 1 Printer Information: Shows device information (such as the product ...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you ...
User Guide
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... Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. CAUTION: Clean the electrical contacts only after you the device will not print. Maintain the printheads 147 Wait for five seconds. If the carriage does...Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the printer. If you receive this message, you might get a...
... Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. CAUTION: Clean the electrical contacts only after you the device will not print. Maintain the printheads 147 Wait for five seconds. If the carriage does...Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the printer. If you receive this message, you might get a...
User Guide
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Chapter 10 3. Lift the printhead latch. 4. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use it to pull the printhead out of its slot. 5. Lift the handle of the printhead (which corresponds to the control panel message) and use water. 148 Maintain and troubleshoot Suitable materials include paper coffee filters and eyeglass lens cleaning paper.
Chapter 10 3. Lift the printhead latch. 4. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use it to pull the printhead out of its slot. 5. Lift the handle of the printhead (which corresponds to the control panel message) and use water. 148 Maintain and troubleshoot Suitable materials include paper coffee filters and eyeglass lens cleaning paper.
User Guide
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After cleaning, place the printhead on a sheet of the printhead. Wipe the electrical contacts on the nozzles. Ink will be visible on the printhead but do not touch the nozzles. The nozzles are on one face of the printhead. Also, ink can cause permanent nozzle damage. Make sure the nozzles are facing up and are small copper-color squares, grouped on a different face of paper or paper towel. Maintain the printheads 149 6. NOTE: The electrical contacts are not in contact with the paper. CAUTION: Touching the nozzles can permanently mark clothing. 7.
After cleaning, place the printhead on a sheet of the printhead. Wipe the electrical contacts on the nozzles. Ink will be visible on the printhead but do not touch the nozzles. The nozzles are on one face of the printhead. Also, ink can cause permanent nozzle damage. Make sure the nozzles are facing up and are small copper-color squares, grouped on a different face of paper or paper towel. Maintain the printheads 149 6. NOTE: The electrical contacts are not in contact with the paper. CAUTION: Touching the nozzles can permanently mark clothing. 7.
User Guide
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... to ensure proper contact. 11. For more information, see Supplies. 1. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Clean the electrical contacts in the power cord and turn on the printhead to the left automatically, press and hold the OK button for the...
... to ensure proper contact. 11. For more information, see Supplies. 1. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Clean the electrical contacts in the power cord and turn on the printhead to the left automatically, press and hold the OK button for the...
User Guide
Page 156
...some pressure to ensure that the latch is properly engaged. Clean the device This section provides instructions for extended periods of time. Pull the printhead latch all the way forward, and then press down firmly on the printhead latch). Close the top cover. 10. For more information,...as a resealable plastic bag. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Wait while the device initializes the printheads and prints the alignment pages. If the ...
...some pressure to ensure that the latch is properly engaged. Clean the device This section provides instructions for extended periods of time. Pull the printhead latch all the way forward, and then press down firmly on the printhead latch). Close the top cover. 10. For more information,...as a resealable plastic bag. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Wait while the device initializes the printheads and prints the alignment pages. If the ...
User Guide
Page 161
...pick, see Electrical specifications. • Media is loaded correctly in their correct color-coded slots. For Windows, set it as the current or default printer. ...the device is set it after the printheads are installed. • No error messages appear on each printhead. • Printhead latch and all covers are closed. ... optional duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in the tray and is... that you are firmly connected to initialize it as from each one to wipe dust, smudges, and stains off the power and unplug...
...pick, see Electrical specifications. • Media is loaded correctly in their correct color-coded slots. For Windows, set it as the current or default printer. ...the device is set it after the printheads are installed. • No error messages appear on each printhead. • Printhead latch and all covers are closed. ... optional duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in the tray and is... that you are firmly connected to initialize it as from each one to wipe dust, smudges, and stains off the power and unplug...
User Guide
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...cartridge is inserted into its correct color-coded slot. Check the printhead latch Make sure the printhead latch is selected as the print quality. For more information, see To replace the printheads. • Remove the printhead, and check to see Guidelines for...interference on again without the printhead installed. For more information, see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see System requirements. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. For more information...
...cartridge is inserted into its correct color-coded slot. Check the printhead latch Make sure the printhead latch is selected as the print quality. For more information, see To replace the printheads. • Remove the printhead, and check to see Guidelines for...interference on again without the printhead installed. For more information, see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see System requirements. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. For more information...
User Guide
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... 3 meters (9.8 feet) long to printouts. Check the media size • Content on a clean sheet of these electromagnetic fields. For more information, see Load media. Solve printing problems 161 Check...fields. Check the margin settings If the text or graphics are not overloaded. Check the color print settings Make sure Print in Grayscale is recommended that you use a USB cable that... off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it has restarted, reinsert the printhead. For more information, see Change ...
... 3 meters (9.8 feet) long to printouts. Check the media size • Content on a clean sheet of these electromagnetic fields. For more information, see Load media. Solve printing problems 161 Check...fields. Check the margin settings If the text or graphics are not overloaded. Check the color print settings Make sure Print in Grayscale is recommended that you use a USB cable that... off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it has restarted, reinsert the printhead. For more information, see Change ...
User Guide
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... the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these..., it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of the application to printouts....
... the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these..., it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of the application to printouts....
User Guide
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... with the device. Check the printheads Print the print quality diagnostic page on special or customsized media (Windows). For more information, see Select print media. Check the paper type setting When printing on a clean sheet of media, ink will dry more information, see Select print media. Colors are not suitable for printing drafts...
... with the device. Check the printheads Print the print quality diagnostic page on special or customsized media (Windows). For more information, see Select print media. Check the paper type setting When printing on a clean sheet of media, ink will dry more information, see Select print media. Colors are not suitable for printing drafts...
User Guide
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...the placement of graphics on the page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Check the graphics placement Use...more information, see To print the print quality diagnostic page. HP does not guarantee or support refilled ink cartridges. For more information, see HP supplies and accessories. Solve paper-feed problems For information on a clean sheet of your software to check for the printer or tray ...
...the placement of graphics on the page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Check the graphics placement Use...more information, see To print the print quality diagnostic page. HP does not guarantee or support refilled ink cartridges. For more information, see HP supplies and accessories. Solve paper-feed problems For information on a clean sheet of your software to check for the printer or tray ...
User Guide
Page 192
If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions • Software installation suggestions ... the Ready light, which should be on each one of the supported operating systems. • Make sure that the phone cord is running one to ensure proper contact. Chapter 10 Troubleshoot installation ... have been removed from the printheads. • Make sure that all installed. • Make sure that the printhead latch is closed properly. • If the display shows a printhead error message, clean the contacts on the control ...
If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions • Software installation suggestions ... the Ready light, which should be on each one of the supported operating systems. • Make sure that the phone cord is running one to ensure proper contact. Chapter 10 Troubleshoot installation ... have been removed from the printheads. • Make sure that all installed. • Make sure that the printhead latch is closed properly. • If the display shows a printhead error message, clean the contacts on the control ...