User Guide
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...pages 30 Toolbox (Windows) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate the linefeed 48 To clean the...
...pages 30 Toolbox (Windows) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To calibrate the linefeed 48 To clean the...
User Guide
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...filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line up properly 63 Lines or dots are missing from...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
...filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line up properly 63 Lines or dots are missing from...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
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...82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87 Product features... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
...82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87 Product features... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
User Guide
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...Location Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see Manage the device. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility •...;) Provides information about operations. Typically installed with the device software. Control panel Provides status, error, and warning information about printhead health and access to view status information, change settings, and manage the device. For more information, see Embedded Web server...
...Location Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see Manage the device. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Accessibility •...;) Provides information about operations. Typically installed with the device software. Control panel Provides status, error, and warning information about printhead health and access to view status information, change settings, and manage the device. For more information, see Embedded Web server...
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Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
User Guide
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Obtain information about the status of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left.... Click the Cartridge Details button to display the Cartridge Details button. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Embedded Web server to obtain the following ... • Set embedded Web server ...
Obtain information about the status of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left.... Click the Cartridge Details button to display the Cartridge Details button. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Embedded Web server to obtain the following ... • Set embedded Web server ...
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... more information, see To clean the printheads. Telephone numbers are an estimate only. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. • From the Printer Properties, click Printing Preferences, Features or Color Tabs, and then select Printer Services. To open the Toolbox • From the HP Solution Center, click the Settings menu...
... more information, see To clean the printheads. Telephone numbers are an estimate only. Printer Information: Provides a link to the device, and then click Display Printer Toolbox. • From the Printer Properties, click Printing Preferences, Features or Color Tabs, and then select Printer Services. To open the Toolbox • From the HP Solution Center, click the Settings menu...
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...linefeed calibration. For more information, see To clean the printheads. • Align: Guides you to print reports such as the self-test diagnostic page. Select HP, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels This section covers the following topics: •...settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see ...
...linefeed calibration. For more information, see To clean the printheads. • Align: Guides you to print reports such as the self-test diagnostic page. Select HP, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels This section covers the following topics: •...settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see ...
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...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it is often useful to print the self..., such as the duplexer. to view current device information, ink cartridge status, and printhead health status; NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of ink To gain access to open myPrintMileage. and ...
...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it is often useful to print the self..., such as the duplexer. to view current device information, ink cartridge status, and printhead health status; NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of ink To gain access to open myPrintMileage. and ...
User Guide
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..., and end-of-warranty dates of the printheads, as well as the duplex unit), and the number of the ink cartridges. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from...
..., and end-of-warranty dates of the printheads, as well as the duplex unit), and the number of the ink cartridges. To print the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from...
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... can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts •... page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 45
... can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts •... page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 45
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After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Gently pull open the ink cartridge cover. 2. To find ... Supplies. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Align the cartridge with your thumb and forefinger and pulling it... long periods of time. Actual ink volumes may vary. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot
After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Gently pull open the ink cartridge cover. 2. To find ... Supplies. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Align the cartridge with your thumb and forefinger and pulling it... long periods of time. Actual ink volumes may vary. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot
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... quality diagnostic page. 3. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on a clean sheet of white paper, and check the printhead health section. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. Evaluate...
... quality diagnostic page. 3. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on a clean sheet of white paper, and check the printhead health section. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. Evaluate...
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For more information, see To align the printheads. 3 Test Pattern 2: If there are thin white lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel button) 14 times, press (Resume button) six ...then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware ...
For more information, see To align the printheads. 3 Test Pattern 2: If there are thin white lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel button) 14 times, press (Resume button) six ...then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware ...
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... Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Maintain the printheads 49 To clean the printhead contacts manually After the printheads are misaligned, you might be generated...Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. To clean the printheads If printed characters are incomplete, or dots or lines ...
... Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Maintain the printheads 49 To clean the printhead contacts manually After the printheads are misaligned, you might be generated...Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. To clean the printheads If printed characters are incomplete, or dots or lines ...
User Guide
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If the carriage does not move to the left automatically, press and hold the (Resume button) until the carriage moves to replace and and pull the printhead out of its slot. 5. Lift the handle of the printhead you want to the left. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 1. Wait for the carriage to stop moving, and then unplug the power cord from the printer. 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4. Open the cover. 2.
If the carriage does not move to the left automatically, press and hold the (Resume button) until the carriage moves to replace and and pull the printhead out of its slot. 5. Lift the handle of the printhead you want to the left. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 1. Wait for the carriage to stop moving, and then unplug the power cord from the printer. 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4. Open the cover. 2.
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... the nozzles. Also, ink can cause permanent nozzle damage. Make sure the nozzles are facing up and are small copper-color squares, grouped on the printhead to ensure that the printhead is missing. 10. Plug in contact with a clean, dry, soft and lint-free cloth. 9. Press down to ...: The electrical contacts are not in the power cord and turn on a different face of paper or paper towel. Insert the printhead into its color-coded slot (the label on the printhead must match the label on a sheet of the printhead. Where necessary, repeat the above for the remaining...
... the nozzles. Also, ink can cause permanent nozzle damage. Make sure the nozzles are facing up and are small copper-color squares, grouped on the printhead to ensure that the printhead is missing. 10. Plug in contact with a clean, dry, soft and lint-free cloth. 9. Press down to ...: The electrical contacts are not in the power cord and turn on a different face of paper or paper towel. Insert the printhead into its color-coded slot (the label on the printhead must match the label on a sheet of the printhead. Where necessary, repeat the above for the remaining...
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... left. Lift the handle of its slot. 52 Maintain and troubleshoot Wait for the carriage to blink, replace the printhead which printheads work with your printer, see To align the printheads. Wait while the device initializes the printheads and prints the alignment pages. Open the cover. 2. For more information, see Supplies. 1. Chapter 5 15. Lift the...
... left. Lift the handle of its slot. 52 Maintain and troubleshoot Wait for the carriage to blink, replace the printhead which printheads work with your printer, see To align the printheads. Wait while the device initializes the printheads and prints the alignment pages. Open the cover. 2. For more information, see Supplies. 1. Chapter 5 15. Lift the...
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... some pressure to ensure proper contact. 8. For more information, see To align the printheads. Remove the new printhead from its package, and then remove its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 9. Close the cover. 10. Maintain the...
... some pressure to ensure proper contact. 8. For more information, see To align the printheads. Remove the new printhead from its package, and then remove its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 9. Close the cover. 10. Maintain the...
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...; Power light is on and not blinking. Press down firmly on each printhead. ◦ Printhead latch and all covers are removed. ◦ The device can be left in an airtight container, such as the default in the Printers folder. For Windows, set it as a resealable plastic bag. See your... access panel or optional duplexer is set it after the printheads are properly installed in an airtight container, such as the default in the Printer Setup Utility. Ensure you remove the ink cartridges, place them in their correct color-coded slots. When the device is turned on for more...
...; Power light is on and not blinking. Press down firmly on each printhead. ◦ Printhead latch and all covers are removed. ◦ The device can be left in an airtight container, such as the default in the Printers folder. For Windows, set it as a resealable plastic bag. See your... access panel or optional duplexer is set it after the printheads are properly installed in an airtight container, such as the default in the Printer Setup Utility. Ensure you remove the ink cartridges, place them in their correct color-coded slots. When the device is turned on for more...