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...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
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...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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...release notes Provide late-breaking information and troubleshooting tips. Included on the Starter CD. Logs and reports Provides information about printhead health and access to resolve problems. • Find other resources for the product • Accessibility • Understand ...the self-test diagnostic page. For more information, see Toolbox (Windows). HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see HP Printer Utility (Mac OS). 1 Get started 5 For more information, see...
...release notes Provide late-breaking information and troubleshooting tips. Included on the Starter CD. Logs and reports Provides information about printhead health and access to resolve problems. • Find other resources for the product • Accessibility • Understand ...the self-test diagnostic page. For more information, see Toolbox (Windows). HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see HP Printer Utility (Mac OS). 1 Get started 5 For more information, see...
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... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
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... panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, ...and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in...
... panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, ...and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in...
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... Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. NOTE: The ink levels shown are not available for each cartridge. Printer Information: Provides a link to online ordering of the installed ink cartridges. ... are an estimate only. For more information, see HP Instant Support and myPrintMileage. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Order Supplies connects you...
... Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. NOTE: The ink levels shown are not available for each cartridge. Printer Information: Provides a link to online ordering of the installed ink cartridges. ... are an estimate only. For more information, see HP Instant Support and myPrintMileage. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Order Supplies connects you...
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... information, see To calibrate the linefeed. • Paper Handling: Allows you through aligning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to diagnose issues affecting the print quality of the device. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see Understand the self-test diagnostic page. • Align...
... information, see To calibrate the linefeed. • Paper Handling: Allows you through aligning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to diagnose issues affecting the print quality of the device. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see Understand the self-test diagnostic page. • Align...
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... network settings for the device, register the device, and find support for the device. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device...
... network settings for the device, register the device, and find support for the device. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device...
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... can see the print analysis, such as the duplexer. To use more black or color ink, and the estimated number of supplies. The self-test diagnostic page also contains...a log of ink To gain access to view current device information, ink cartridge status, and printhead health status; Understand the self-test diagnostic page 35 myPrintMileage myPrintMileage is available in all pages... and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then ...
... can see the print analysis, such as the duplexer. To use more black or color ink, and the estimated number of supplies. The self-test diagnostic page also contains...a log of ink To gain access to view current device information, ink cartridge status, and printhead health status; Understand the self-test diagnostic page 35 myPrintMileage myPrintMileage is available in all pages... and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then ...
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...printhead should be monitored, but the printhead does not need to call HP, it is. 4. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the device will not function until it is often useful to replaced. Printer... ink levels (represented in graphical form as the duplex unit), and the number of the ink cartridges. The status options for the printhead are an estimate only. If the status is 'fair', then the print quality must be replaced, as the accumulated ink usage. ...
...printhead should be monitored, but the printhead does not need to call HP, it is. 4. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the device will not function until it is often useful to replaced. Printer... ink levels (represented in graphical form as the duplex unit), and the number of the ink cartridges. The status options for the printhead are an estimate only. If the status is 'fair', then the print quality must be replaced, as the accumulated ink usage. ...
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...• Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in ... Maintain and troubleshoot 45 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To obtain a list of ink cartridges varies by country/region. For more information...
...• Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in ... Maintain and troubleshoot 45 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. To obtain a list of ink cartridges varies by country/region. For more information...
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... levels shown are missing from printouts, ink nozzles might need to ensure proper contact. 5. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Gently pull open the ink cartridge cover. 2. After removing a cartridge from its package... cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Check the health of white paper. For ...
... levels shown are missing from printouts, ink nozzles might need to ensure proper contact. 5. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Gently pull open the ink cartridge cover. 2. After removing a cartridge from its package... cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. Check the health of white paper. For ...
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... (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Maintain the printheads 47 For more information, see To open the embedded Web server. For more information, see To replace the...
... (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Maintain the printheads 47 For more information, see To open the embedded Web server. For more information, see To replace the...
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...white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To align the printheads. 3 Test Pattern 2: If there are pointing, calibrate the linefeed. Chapter 5 1 Printer Information: Shows device information (such ...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not...
...white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To align the printheads. 3 Test Pattern 2: If there are pointing, calibrate the linefeed. Chapter 5 1 Printer Information: Shows device information (such ...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not...
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... section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be blinking. To calibrate the linefeed If your... is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the (Resume button) until the carriage moves to the left. To clean the printheads If printed characters are incomplete, or dots or ...
... section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be blinking. To calibrate the linefeed If your... is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the (Resume button) until the carriage moves to the left. To clean the printheads If printed characters are incomplete, or dots or ...
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Lift the printhead latch. 4. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3.
Lift the printhead latch. 4. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3.
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..., repeat the cleaning procedure described above steps for the remaining printhead. 13. If the printhead light is missing. 10. Plug in contact with a clean, dry, soft and lint-free cloth. 9. CAUTION: The electrical contacts are small copper-color squares, grouped on the nozzles. Ink will be visible on...the latch. 12. The control panel should indicate that the latch is properly engaged. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead but do not touch the nozzles. You might have to apply some pressure to ensure proper ...
..., repeat the cleaning procedure described above steps for the remaining printhead. 13. If the printhead light is missing. 10. Plug in contact with a clean, dry, soft and lint-free cloth. 9. CAUTION: The electrical contacts are small copper-color squares, grouped on the nozzles. Ink will be visible on...the latch. 12. The control panel should indicate that the latch is properly engaged. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead but do not touch the nozzles. You might have to apply some pressure to ensure proper ...
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... then unplug the power cord from the printer. 3. Open the cover. 2. Wait for the carriage to the left. Lift the handle of a printhead and use it to blink, replace the printhead which printheads work with your printer, see To align the printheads. If the device does not print the... pages, start the alignment process manually. Lift the printhead latch. 4. Chapter 5 15. Wait while the...
... then unplug the power cord from the printer. 3. Open the cover. 2. Wait for the carriage to the left. Lift the handle of a printhead and use it to blink, replace the printhead which printheads work with your printer, see To align the printheads. If the device does not print the... pages, start the alignment process manually. Lift the printhead latch. 4. Chapter 5 15. Wait while the...
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... its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Pull the printhead latch all the way forward, and then press down to engage the latch. 9. Maintain the printheads 53 5. You might have to...some pressure to ensure that the latch is still in its orange protective caps. For more information, see To align the printheads. CAUTION: Do not shake printheads after the caps are removed. 7. If the device does not print the pages, start the alignment process manually. Wait...
... its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Pull the printhead latch all the way forward, and then press down to engage the latch. 9. Maintain the printheads 53 5. You might have to...some pressure to ensure that the latch is still in its orange protective caps. For more information, see To align the printheads. CAUTION: Do not shake printheads after the caps are removed. 7. If the device does not print the pages, start the alignment process manually. Wait...