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... to copy and use derivative works provided that comes with a qualified electrician. 3. If the product does not operate normally, see Maintain and troubleshoot. 9. Always follow basic safety precautions when using this product near water, or when you do not know whether the outlet is a registered... of this software or the suitability of Microsoft Corporation. Trademarks Intel®, Pentium® is grounded, check with the HP Printer. Nothing herein should be damaged. 8. MD4 Message-Digest Algorithm" in all instructions in all warnings and instructions marked on a stable surface...
... to copy and use derivative works provided that comes with a qualified electrician. 3. If the product does not operate normally, see Maintain and troubleshoot. 9. Always follow basic safety precautions when using this product near water, or when you do not know whether the outlet is a registered... of this software or the suitability of Microsoft Corporation. Trademarks Intel®, Pentium® is grounded, check with the HP Printer. Nothing herein should be damaged. 8. MD4 Message-Digest Algorithm" in all instructions in all warnings and instructions marked on a stable surface...
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... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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... Accessibility • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see Control panel. Typically installed with the device software. Available from the...diagnostic page, order supplies online, and find support information from a connected computer. For more information, see Toolbox (Windows). HP Printer Utility (Mac OS) Contains tools to maintenance services. Control panel Provides status, error, and warning information about events that ...
... Accessibility • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see Control panel. Typically installed with the device software. Available from the...diagnostic page, order supplies online, and find support information from a connected computer. For more information, see Toolbox (Windows). HP Printer Utility (Mac OS) Contains tools to maintenance services. Control panel Provides status, error, and warning information about events that ...
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...this tool... Chapter 4 Monitor the device This section provides instructions for monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. •... Support panel and click Supplies Status. Click the Cartridge Details button to display the Cartridge Details button. For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings tab, and then click Security in the left...
...this tool... Chapter 4 Monitor the device This section provides instructions for monitoring the device. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. •... Support panel and click Supplies Status. Click the Cartridge Details button to display the Cartridge Details button. For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings tab, and then click Security in the left...
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... • Print Quality Diagnostics: Allows you to configure network settings for a tray, and set the language used printing supplies. Printer Settings panel • Trays Configuration: Set the default media type and size for the device. Follow the onscreen instructions to configure...status (including levels for the device, register the device, and find support for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. For more information, see To calibrate the linefeed. • Control Panel Language: Allows you can ...
... • Print Quality Diagnostics: Allows you to configure network settings for a tray, and set the language used printing supplies. Printer Settings panel • Trays Configuration: Set the default media type and size for the device. Follow the onscreen instructions to configure...status (including levels for the device, register the device, and find support for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. For more information, see To calibrate the linefeed. • Control Panel Language: Allows you can ...
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.... • Security and privacy • To gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as recommendations for the printer driver. A message appears on the HP Instant Support homepage; NOTE: The Support button is available in all...Source (for Internet Explorer and Opera) or Page Source (for your device. • Resolution of Web-based troubleshooting tools. click the link within the message to HP. To gain access to it by using the bookmark, the pages do not contain the current information. 34 Configure...
.... • Security and privacy • To gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as recommendations for the printer driver. A message appears on the HP Instant Support homepage; NOTE: The Support button is available in all...Source (for Internet Explorer and Opera) or Page Source (for your device. • Resolution of Web-based troubleshooting tools. click the link within the message to HP. To gain access to it by using the bookmark, the pages do not contain the current information. 34 Configure...
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... the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. To obtain a list of different ... information, see Use device management tools. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic...
... the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. To obtain a list of different ... information, see Use device management tools. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic...
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... of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 48 Maintain and troubleshoot For more information... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern...
... of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 48 Maintain and troubleshoot For more information... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern...
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... moving, and then unplug the power cord from the printer. 3. Wait while the device initializes the printheads and prints the alignment pages. Wait for the carriage to pull the printhead out of its slot. 52 Maintain and troubleshoot For more information, see Supplies. 1. If the carriage... does not move to the left automatically, press and hold the (Resume button) until the carriage moves to blink, replace the printhead which printheads work with your printer, see To align the printheads....
... moving, and then unplug the power cord from the printer. 3. Wait while the device initializes the printheads and prints the alignment pages. Wait for the carriage to pull the printhead out of its slot. 52 Maintain and troubleshoot For more information, see Supplies. 1. If the carriage... does not move to the left automatically, press and hold the (Resume button) until the carriage moves to blink, replace the printhead which printheads work with your printer, see To align the printheads....
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...Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. For Windows, set it as the default in the Printers folder. If lights are properly installed in their correct color...other cables are working, and are using or restart the computer before attempting the task again. 54 Maintain and troubleshoot Make sure the device is connected firmly to initialize it takes approximately 10 minutes to a functioning alternating current (...
...Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. For Windows, set it as the default in the Printers folder. If lights are properly installed in their correct color...other cables are working, and are using or restart the computer before attempting the task again. 54 Maintain and troubleshoot Make sure the device is connected firmly to initialize it takes approximately 10 minutes to a functioning alternating current (...
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...configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to connect the device. • The network hub, switch, or... router is properly closed. If there is inserted into its correct color-coded slot. Re-enable the firewall. Clean the printhead Complete the printhead cleaning procedure. For more information about 20... the printheads. For more information, see System requirements. 56 Maintain and troubleshoot
...configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to connect the device. • The network hub, switch, or... router is properly closed. If there is inserted into its correct color-coded slot. Re-enable the firewall. Clean the printhead Complete the printhead cleaning procedure. For more information about 20... the printheads. For more information, see System requirements. 56 Maintain and troubleshoot
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..., make sure the trays are using. • Make sure the media size selected in the printer driver match the size of the application to minimize the effects of the electromagnetic fields. For more...size • Content on a page might be caused by the inability of media loaded in the printer driver. Check the page-orientation setting Make sure the media size and page orientation selected in the ..., see Load media. Move the device away from the source of the device. Check the color print settings Make sure Print in Grayscale is loaded Make sure the media width and length guides...
..., make sure the trays are using. • Make sure the media size selected in the printer driver match the size of the application to minimize the effects of the electromagnetic fields. For more...size • Content on a page might be caused by the inability of media loaded in the printer driver. Check the page-orientation setting Make sure the media size and page orientation selected in the ..., see Load media. Move the device away from the source of the device. Check the color print settings Make sure Print in Grayscale is loaded Make sure the media width and length guides...
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If prompted by the computer to the ready state, cancel all jobs and wait again. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using another print mode, such as ...return to a poor cable connection. For more information, see Change print settings. However, note that use HP Premium Paper designed for printing vivid color documents. For more information, see Select print media. 60 Maintain and troubleshoot Ink is ready, resend the job. Chapter 5 Turn off the device, disconnect the cable from the ...
If prompted by the computer to the ready state, cancel all jobs and wait again. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using another print mode, such as ...return to a poor cable connection. For more information, see Change print settings. However, note that use HP Premium Paper designed for printing vivid color documents. For more information, see Select print media. 60 Maintain and troubleshoot Ink is ready, resend the job. Chapter 5 Turn off the device, disconnect the cable from the ...
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...address: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. - Solve network problems General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the... drive, inspect the Starter CD for the device, and then click Configure Port. 66 Maintain and troubleshoot You can download the device driver from the HP Web site (www.hp.com/support). Chapter 5 Software installation suggestions Check the computer system • Make sure that your...
...address: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. - Solve network problems General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the... drive, inspect the Starter CD for the device, and then click Configure Port. 66 Maintain and troubleshoot You can download the device driver from the HP Web site (www.hp.com/support). Chapter 5 Software installation suggestions Check the computer system • Make sure that your...
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... emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot print 57 borderless printing...ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 troubleshoot 62 wrong 61 connectors, locating 8 control panel... on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone support 78 cut-off pages, troubleshoot 58 D Declaration of Conformity (DOC) 92 default ...
... emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot print 57 borderless printing...ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 troubleshoot 62 wrong 61 connectors, locating 8 control panel... on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone support 78 cut-off pages, troubleshoot 58 D Declaration of Conformity (DOC) 92 default ...
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... 87 missing lines or dots, troubleshoot 62 missing or incorrect information, troubleshoot 57 monitoring tools 28 multi-feeds, troubleshoot 64 myPrintMileage about 35 accessing 35 N network printer information 35 network connector lights, understanding 75 parts, illustration 75 Network Printer Setup Utility (Mac OS) 33 networks connector illustration 8 firewalls, troubleshoot 56 HP Web Jetadmin 33 Mac OS setup...
... 87 missing lines or dots, troubleshoot 62 missing or incorrect information, troubleshoot 57 monitoring tools 28 multi-feeds, troubleshoot 64 myPrintMileage about 35 accessing 35 N network printer information 35 network connector lights, understanding 75 parts, illustration 75 Network Printer Setup Utility (Mac OS) 33 networks connector illustration 8 firewalls, troubleshoot 56 HP Web Jetadmin 33 Mac OS setup...
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...See ink cartridges print driver accessories settings 10 settings 21 version 79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually ...46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration 8 recycling 93...
...See ink cartridges print driver accessories settings 10 settings 21 version 79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually ...46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration 8 recycling 93...
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...data sheet 86 Windows Add Printer installation 41 borderless printing 25 duplexing 23 HP Solution Center 22 install software 38 network setup 40 print on special or custom- media sizes supported 13 media types and weights supported 16 order online 76 troubleshoot installation 63 turn on and... 7 locking 20 media sizes supported 13 media types and weights supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 uninstall software 43 98
...data sheet 86 Windows Add Printer installation 41 borderless printing 25 duplexing 23 HP Solution Center 22 install software 38 network setup 40 print on special or custom- media sizes supported 13 media types and weights supported 16 order online 76 troubleshoot installation 63 turn on and... 7 locking 20 media sizes supported 13 media types and weights supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 uninstall software 43 98
