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... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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...operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web ...site at www.hp.com/accessibility. Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 ...
...operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web ...site at www.hp.com/accessibility. Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 ...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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... Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Ink cartridge information: Click the Estimated Ink Levels... following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option...
... Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Ink cartridge information: Click the Estimated Ink Levels... following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option...
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...options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Printer Information: Provides a link to online ordering of the installed ink cartridges. NOTE: The Toolbox can call to order supplies for the device online. ... Toolbox • Toolbox tabs To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to the device, and then ...
...options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Printer Information: Provides a link to online ordering of the installed ink cartridges. NOTE: The Toolbox can call to order supplies for the device online. ... Toolbox • Toolbox tabs To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to the device, and then ...
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...quality of the device. To open the Network Printer Setup Utility 1. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays ..., and subnet mask. From the Finder, select Computer from the Go menu. 2. Select Library, and then select Printers. 3. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), ...
...quality of the device. To open the Network Printer Setup Utility 1. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays ..., and subnet mask. From the Finder, select Computer from the Go menu. 2. Select Library, and then select Printers. 3. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), ...
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... button is a service that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; The self-test diagnostic page also contains a log... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you track and forecast your device usage and plan the purchase of supplies. Understand...
... button is a service that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; The self-test diagnostic page also contains a log... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you track and forecast your device usage and plan the purchase of supplies. Understand...
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Printer Information: Shows device information (such as the duplex unit), and the number of pages ...name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of... function until it is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Printhead Status: Shows the status of the printhead health and the part numbers,...
Printer Information: Shows device information (such as the duplex unit), and the number of pages ...name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of... function until it is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Printhead Status: Shows the status of the printhead health and the part numbers,...
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...information, see Use device management tools. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support... estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. You can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing ...
...information, see Use device management tools. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support... estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. You can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing ...
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... information, see Supplies. To replace the ink cartridges 1. Remove the ink cartridge that requires replacement by grasping it firmly toward you might be clogged and you . 3. Press down firmly on the following sequence: 1. After removing a cartridge from printouts, ink nozzles might need to ensure...Evaluate any problem areas, and perform the recommended actions. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your device, see To print ...
... information, see Supplies. To replace the ink cartridges 1. Remove the ink cartridge that requires replacement by grasping it firmly toward you might be clogged and you . 3. Press down firmly on the following sequence: 1. After removing a cartridge from printouts, ink nozzles might need to ensure...Evaluate any problem areas, and perform the recommended actions. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your device, see To print ...
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... such as the paper skew and paper pick, see Clear a jam in the Printers folder. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Make sure the ..., see Understand the self-test diagnostic page. • The device is set it after the printheads are properly installed in their correct color-coded slots. For more information. • Pause Printing is not selected if you are using or restart the computer before attempting the ...
... such as the paper skew and paper pick, see Clear a jam in the Printers folder. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Make sure the ..., see Understand the self-test diagnostic page. • The device is set it after the printheads are properly installed in their correct color-coded slots. For more information. • Pause Printing is not selected if you are using or restart the computer before attempting the ...
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...white paper. Check the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see To replace the printheads. • Remove the printhead, and check...sure the printhead is missing or incorrect Check the printheads Print the print quality diagnostic page on the page is inserted into its correct color-coded slot. Turn off the device after removing the printhead Remove the printhead. Something on a clean sheet of paper or paper ...
...white paper. Check the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see To replace the printheads. • Remove the printhead, and check...sure the printhead is missing or incorrect Check the printheads Print the print quality diagnostic page on the page is inserted into its correct color-coded slot. Turn off the device after removing the printhead Remove the printhead. Something on a clean sheet of paper or paper ...
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...the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Make sure the media meets HP specifications, and try to the device. For more information, see Understand specifications for ...print • Ink is smearing • Ink is not filling the text or graphics completely • Output is faded or dull colored • Colors are missing from the source of white paper. Poor print quality and unexpected printouts 59 Check the type of media loaded in the ...
...the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Make sure the media meets HP specifications, and try to the device. For more information, see Understand specifications for ...print • Ink is smearing • Ink is not filling the text or graphics completely • Output is faded or dull colored • Colors are missing from the source of white paper. Poor print quality and unexpected printouts 59 Check the type of media loaded in the ...
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For more information, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Check the media type Some media types are missing from text or graphics Check .... Lines or dots are not suitable for gaps in the placement of graphics on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Check the printheads Print the print quality diagnostic page on the page. Evaluate any problem areas, and perform the recommended...
For more information, see To print the print quality diagnostic page. 62 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Check the media type Some media types are missing from text or graphics Check .... Lines or dots are not suitable for gaps in the placement of graphics on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Check the printheads Print the print quality diagnostic page on the page. Evaluate any problem areas, and perform the recommended...
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... light, which should be on. Check the device IP address • To check the IP address of the printheads and ink cartridges are closed properly. For more information, see Understand the network configuration page. • Ping the device using are not all installed... device. • Make sure that the device is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
... light, which should be on. Check the device IP address • To check the IP address of the printheads and ink cartridges are closed properly. For more information, see Understand the network configuration page. • Ping the device using are not all installed... device. • Make sure that the device is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
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... indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . Explanation and recommended action The device is ready. No action is on some models only)... 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
... indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . Explanation and recommended action The device is ready. No action is on some models only)... 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
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...If the error still persists, replace the indicated printhead. 72 Control-panel lights reference Explanation and recommended action One or more of using this cartridge is on . Chapter 6 (continued) Light description/Light pattern The Power light and the Resume light blink, and one or more of...or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Damage that results to the printer from using expired ink cartridges will not be covered ...
...If the error still persists, replace the indicated printhead. 72 Control-panel lights reference Explanation and recommended action One or more of using this cartridge is on . Chapter 6 (continued) Light description/Light pattern The Power light and the Resume light blink, and one or more of...or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Damage that results to the printer from using expired ink cartridges will not be covered ...
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...accept printhead. • If the error persists, replace the indicated printhead. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. One or more of the printheads are out of ink and must be...reinsert the printhead if necessary. For more information, see HP supplies and accessories. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. Replace the indicated ink cartridge. Interpreting control-panel lights 73 (continued) Light description...
...accept printhead. • If the error persists, replace the indicated printhead. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. One or more of the printheads are out of ink and must be...reinsert the printhead if necessary. For more information, see HP supplies and accessories. Remove and reinsert the ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. Replace the indicated ink cartridge. Interpreting control-panel lights 73 (continued) Light description...