HP K5400 Support Question
HP K5400 Support Question
Find answers below for this question about HP K5400 - Officejet Pro Color Inkjet Printer.Need a HP K5400 manual? We have 1 online manual for this item!
Question posted by gatmattt on August 21st, 2014
Won't Recognize Black Cartridge On Hp Officejet Pro K5400
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Related HP K5400 Manual Pages
User Manual - Page 6
...open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34... the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54
2
User Manual - Page 7
...Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly ... HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77
B Support and warranty Obtain electronic support ...78 Obtain HP telephone...
User Manual - Page 8
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82
Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and ...packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95
4
User Manual - Page 11
...Mac OS, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. The software...panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges
Understand the device parts
7
User Manual - Page 32
... usage: Click the Information tab, and then click Usage in the left pane. Click the Cartridge Details button to obtain the following ... Actual ink volumes may vary.
Use this tool... Control panel Embedded Web server
Toolbox (Windows)
HP Printer Utility (Mac OS)
to view information about administering the device and modifying settings.
For...
User Manual - Page 35
... shows the device hardware and printhead health information. Telephone numbers are an estimate only.
NOTE: The ink levels shown are not available for each cartridge. For more information, see HP Instant Support and myPrintMileage.
Toolbox tabs The Toolbox contains the following tabs. Printer Information: Provides a link to the device, and then click Display...
User Manual - Page 37
... • Align: Guides you to perform linefeed calibration. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Configure IP settings for the device. You can...Status: Shows the information about currently installed printheads and
ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the...
User Manual - Page 39
...amount of ink you have used to view current device information, ink cartridge status, and printhead health status; The self-test diagnostic page also ... the pages do not contain the current information.
To use more black or color ink, and the estimated number of pages you can see the... pages that HP provides to myPrintMileage • Embedded Web server: Click the Support button,...
User Manual - Page 40
Printer Information: Shows device...replace', then the printhead should be monitored, but the printhead does not need to call HP, it is.
4. Chapter 4
If you need to replaced. Printhead Status: Shows the... the self-test diagnostic page before calling.
1. Actual ink volumes may vary.
3. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will not ...
User Manual - Page 49
..., and then click Retail Supplies Information. The ink cartridges might come in the cartridge after it is used . Replace the ink cartridges
You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows...
User Manual - Page 58
... self-test diagnostic page. • The device is set as the current or default printer. If you are using or restart the computer before attempting the task again.
54
Maintain...the tray and is not jammed in the device. • Printheads and ink cartridges are properly installed in their correct color-coded slots. See your computer's documentation for extended periods of time.
panel lights...
User Manual - Page 61
... in the printer driver match the page size of paper or paper towel. The Toolbox (Windows), HP Printer Utility (Mac... Make sure you are printing black text and a blank page prints, the black cartridge might be empty.
For more ...color-coded slot. For more information, see Maintain the printheads. If you select the correct print quality settings in the printer driver for empty ink cartridges...
User Manual - Page 63
... media meets HP specifications, and try to the device. Device prints half a page, then ejects the paper
Check the ink cartridges The ink cartridges may have...black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are missing from the source of these electromagnetic fields. Replace the ink cartridges...
User Manual - Page 64
..., the device might give printouts a "washed-out" quality. • Color documents that decreasing ink saturation might not recognize the rest of the job. Try using another print mode, such as ...to a job that use HP Premium Paper designed for transparencies. If you print documents that is especially true for printing vivid color documents. In the printer driver, select the Best print...
User Manual - Page 66
... To print the print quality diagnostic page. Printout shows bleeding colors
Check the ink cartridges Make sure ink cartridges have not been tampered with the device.
Refilling processes and ...problem areas, and perform the recommended actions. For more information, see HP supplies and accessories. Colors do not line up properly
Check the printheads Print the print quality diagnostic...
User Manual - Page 81
... Levels tab, scroll to www.hp.com. Supplies
77 Printheads
HP 88 Black and Yellow HP 88 Magenta and Cyan
C9381A C9382A
HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info...
User Manual - Page 83
... support during the warranty period. Obtain the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.)
6. Obtain HP telephone support
79 Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of...
User Manual - Page 90
...Tray 2: Adds 2.5 kg (5.5 lb)
Product features and capacities
Feature Connectivity
Print method Ink cartridges Printheads Supply yields Device languages Font support
Duty cycle
Capacity
• USB 2.0-compliant high ... thermal inkjet printing
Four ink cartridges (one each for black, cyan, magenta, and yellow)
Two printheads (one black and yellow, and one magenta and cyan)
Visit www.hp.com/...
User Manual - Page 95
If it is defective, it should not be discarded or returned to the supplier. This regulatory number should be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A).
EMI statement (Korea)
VCCI statement (Japan)
Regulatory model number For regulatory identification purposes, your product is SNPRC-0601.
...
User Manual - Page 99
... 16 cartridges. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and ... emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48
B
black and white pages troubleshoot...or dots 62
H
help HP Instant Support 34
see also customer support HP Instant Support
about 29 administrator ...
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