Fax Getting Started Guide
Page 6
... listed in the input tray before starting the test. 3. Set up the HP Officejet/Officejet Pro device for 6 Set up speed-dial entries using the numeric keypad, and then press OK. • To delete one of the HP Officejet/Officejet Pro device and to make sure it is loaded in the report to verify...the fax number, and then press OK. Select Tools, and then select Run Fax Test. Review the report. • If the test passes and you want to delete, and then press OK. NOTE: If your HP Officejet/Officejet Pro device is plugged into the correct port • Checks for a dial tone •...
... listed in the input tray before starting the test. 3. Set up the HP Officejet/Officejet Pro device for 6 Set up speed-dial entries using the numeric keypad, and then press OK. • To delete one of the HP Officejet/Officejet Pro device and to make sure it is loaded in the report to verify...the fax number, and then press OK. Select Tools, and then select Run Fax Test. Review the report. • If the test passes and you want to delete, and then press OK. NOTE: If your HP Officejet/Officejet Pro device is plugged into the correct port • Checks for a dial tone •...
User Guide
Page 73
...the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log Use reports 69 Review the report. • If the test passes and you are still having problems faxing, check the fax settings listed in the input tray before...to print error reports and confirmation reports automatically for information on the control-panel display after you send and receive. If the test fails, review the report for each transaction. Make sure the print cartridges are correct. Use reports You can set to the device • Checks that...
...the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log Use reports 69 Review the report. • If the test passes and you are still having problems faxing, check the fax settings listed in the input tray before...to print error reports and confirmation reports automatically for information on the control-panel display after you send and receive. If the test fails, review the report for each transaction. Make sure the print cartridges are correct. Use reports You can set to the device • Checks that...
User Guide
Page 155
...glass might be dirty or scratched, or the lid backing might be dirty. If the test fails, review the report for faxing. The test will fail if the device is reduced The HP software settings might be set up properly for more information. • Black dots or streaks ◦...Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on my answering machine • The phone cord that the resolution and color settings are recorded on the original and not a result of the scanning process. • Unclear text Try adjusting the settings. Try cleaning the ...
...glass might be dirty or scratched, or the lid backing might be dirty. If the test fails, review the report for faxing. The test will fail if the device is reduced The HP software settings might be set up properly for more information. • Black dots or streaks ◦...Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on my answering machine • The phone cord that the resolution and color settings are recorded on the original and not a result of the scanning process. • Unclear text Try adjusting the settings. Try cleaning the ...
User Guide
Page 156
If the test fails again, continue reviewing the troubleshooting information in the phone cord that plugs into a telephone wall ...the device. If you do not use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is ready for technical support. Chapter 9 This section contains ...the idle state before running the test from the telephone wall jack to the device, you experience problems faxing, contact HP Support. If you can cause faxing problems. (A splitter is secure. • Make sure you are using the ...
If the test fails again, continue reviewing the troubleshooting information in the phone cord that plugs into a telephone wall ...the device. If you do not use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is ready for technical support. Chapter 9 This section contains ...the idle state before running the test from the telephone wall jack to the device, you experience problems faxing, contact HP Support. If you can cause faxing problems. (A splitter is secure. • Make sure you are using the ...
User Guide
Page 160
After you plug in your telephone wall jack, then connect the other equipment, connect the device to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector ...until you identify which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one or more pieces of the equipment is ready for faxing. Solution: Other equipment that uses the same phone line as the device, might be ...
After you plug in your telephone wall jack, then connect the other equipment, connect the device to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector ...until you identify which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one or more pieces of the equipment is ready for faxing. Solution: Other equipment that uses the same phone line as the device, might be ...