Upgrading and Servicing Guide
Page 3
Table of Contents Start Here...1 Safety Information ...2 Locating Components...2 Opening the Computer ...3 Removing and Replacing a Memory Module 7 Removing a Memory Module ...8 Replacing a Memory Module 10 Removing and Replacing the Hard Disk Drive 14 Removing the Hard Disk Drive 14 Replacing a Hard Disk Drive...17 Table of Contents iii
Table of Contents Start Here...1 Safety Information ...2 Locating Components...2 Opening the Computer ...3 Removing and Replacing a Memory Module 7 Removing a Memory Module ...8 Replacing a Memory Module 10 Removing and Replacing the Hard Disk Drive 14 Removing the Hard Disk Drive 14 Replacing a Hard Disk Drive...17 Table of Contents iii
Upgrading and Servicing Guide
Page 5
... options, and other information about the computer. Upgrading and Servicing Guide This guide provides instructions for replacing or upgrading the memory and the hard disk drive in personal injury or equipment damage. WARNING: Always disconnect the HP TouchSmart PC from the power source before removing the memory cover or the back cover. Upgrading and Servicing...
... options, and other information about the computer. Upgrading and Servicing Guide This guide provides instructions for replacing or upgrading the memory and the hard disk drive in personal injury or equipment damage. WARNING: Always disconnect the HP TouchSmart PC from the power source before removing the memory cover or the back cover. Upgrading and Servicing...
Upgrading and Servicing Guide
Page 10
9 Insert your fingertips just under the cover, and then pull up firmly to release the tabs. 10 Slide the cover out toward you to remove it, and then set it aside. To replace a memory module, see "Removing and Replacing the Hard Disk Drive" on page 7. To replace a hard disk drive, see "Removing and Replacing a Memory Module" on page 14. 6 Upgrading and Servicing Guide
9 Insert your fingertips just under the cover, and then pull up firmly to release the tabs. 10 Slide the cover out toward you to remove it, and then set it aside. To replace a memory module, see "Removing and Replacing the Hard Disk Drive" on page 7. To replace a hard disk drive, see "Removing and Replacing a Memory Module" on page 14. 6 Upgrading and Servicing Guide
Upgrading and Servicing Guide
Page 16
The cover snaps into the grooves under the computer stand. 4 Replace the memory module EMI shield. 5 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with the grooves in the computer. When the cover is replaced properly, it so the slots on the cover fit into place with a click as the side tabs engage with the larger back cover. 12 Upgrading and Servicing Guide
The cover snaps into the grooves under the computer stand. 4 Replace the memory module EMI shield. 5 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with the grooves in the computer. When the cover is replaced properly, it so the slots on the cover fit into place with a click as the side tabs engage with the larger back cover. 12 Upgrading and Servicing Guide
Upgrading and Servicing Guide
Page 17
6 Replace the screw that secures the hard disk drive cage to the chassis. NOTE: If a blank screen is displayed after you replace or add a memory module, the memory is installed incorrectly, or it is the wrong type of memory. Remove and reinstall the memory module. Upgrading and Servicing Guide 13 You have completed this procedure successfully! Now, place the computer upright on a flat surface with the stand in a safe and open position. 10° min. 40°max Reconnect power cables and peripherals.
6 Replace the screw that secures the hard disk drive cage to the chassis. NOTE: If a blank screen is displayed after you replace or add a memory module, the memory is installed incorrectly, or it is the wrong type of memory. Remove and reinstall the memory module. Upgrading and Servicing Guide 13 You have completed this procedure successfully! Now, place the computer upright on a flat surface with the stand in a safe and open position. 10° min. 40°max Reconnect power cables and peripherals.
Upgrading and Servicing Guide
Page 18
... to run System Recovery using the shield loop. See "Start Here" on the hard disk drive to the Limited Warranty, Support, and System Recovery Guide included with your HP TouchSmart PC. Removing and Replacing the Hard Disk Drive You can replace or upgrade the hard disk drive. For details about the recovery procedure, refer to an external storage device, such...
... to run System Recovery using the shield loop. See "Start Here" on the hard disk drive to the Limited Warranty, Support, and System Recovery Guide included with your HP TouchSmart PC. Removing and Replacing the Hard Disk Drive You can replace or upgrade the hard disk drive. For details about the recovery procedure, refer to an external storage device, such...
Upgrading and Servicing Guide
Page 21
It can be easily damaged. 2 Slide the hard disk drive into the cage and then replace the four screws. Replacing a Hard Disk Drive 1 If necessary, remove the hard disk drive. Do not bang or shake it. Upgrading and Servicing Guide 17 Your hard disk drive cage might look different from the illustration. CAUTION: Take care when handling a hard disk drive. See "Removing the Hard Disk Drive" on page 14.
It can be easily damaged. 2 Slide the hard disk drive into the cage and then replace the four screws. Replacing a Hard Disk Drive 1 If necessary, remove the hard disk drive. Do not bang or shake it. Upgrading and Servicing Guide 17 Your hard disk drive cage might look different from the illustration. CAUTION: Take care when handling a hard disk drive. See "Removing the Hard Disk Drive" on page 14.
Upgrading and Servicing Guide
Page 23
Upgrading and Servicing Guide 19 5 Replace the shipping screw that holds the hard disk drive cage to the computer.
Upgrading and Servicing Guide 19 5 Replace the shipping screw that holds the hard disk drive cage to the computer.
Upgrading and Servicing Guide
Page 24
6 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
6 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
Upgrading and Servicing Guide
Page 25
The cover snaps into place with the larger back cover. 8 Replace the screw that secures the hard disk drive cage to the chassis. 7 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with a click as the side tabs engage in the computer. When the cover is replaced properly, it so the slots on the cover fit into the grooves under the computer stand. Upgrading and Servicing Guide 21
The cover snaps into place with the larger back cover. 8 Replace the screw that secures the hard disk drive cage to the chassis. 7 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with a click as the side tabs engage in the computer. When the cover is replaced properly, it so the slots on the cover fit into the grooves under the computer stand. Upgrading and Servicing Guide 21
Limited Warranty, Support, and System Recovery Guide
Page 5
UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. YOU MAY HAVE ADDITIONAL STATUTORY RIGHTS AGAINST THE SELLER BASED ...SUCH DAMAGES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. This is your exclusive remedy for the HP Hardware Product. No change to the conditions of end-user-replaceable HP or HP-approved parts if available for damage that your product in the servicing country/region. THIS LIMITATION OF...
UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. YOU MAY HAVE ADDITIONAL STATUTORY RIGHTS AGAINST THE SELLER BASED ...SUCH DAMAGES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. This is your exclusive remedy for the HP Hardware Product. No change to the conditions of end-user-replaceable HP or HP-approved parts if available for damage that your product in the servicing country/region. THIS LIMITATION OF...
Limited Warranty, Support, and System Recovery Guide
Page 11
..., use System Restore to return the computer to that of device for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. When...computer works improperly or stops because of the driver if the new one does not solve your hard disk drive. Some software repairs are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. You must perform the computer repair methods in the order ...
..., use System Restore to return the computer to that of device for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. When...computer works improperly or stops because of the driver if the new one does not solve your hard disk drive. Some software repairs are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. You must perform the computer repair methods in the order ...
Warranty and Support Guide
Page 5
...DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Exclusive Remedy TO THE EXTENT ALLOWED BY ...HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE...
...DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Exclusive Remedy TO THE EXTENT ALLOWED BY ...HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE...
Warranty and Support Guide
Page 12
...again, you force the computer to reload the operating system into its memory, which you want to an earlier version of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. Software ... the operating system and software into its memory. NOTE: Always use the System Recovery program. Some software repairs are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. Or To revert to perform the system recovery. NOTE: You must perform the ...
...again, you force the computer to reload the operating system into its memory, which you want to an earlier version of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. Software ... the operating system and software into its memory. NOTE: Always use the System Recovery program. Some software repairs are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. Or To revert to perform the system recovery. NOTE: You must perform the ...
Warranty and Support Guide
Page 5
..., HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE...
..., HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE...
Warranty and Support Guide
Page 11
... The feature does this System Restore procedure before it . Some software repairs are as simple as a printer, a hard disk drive, a mouse, or a keyboard. Complete the following procedure to update a driver, or to revert to repair it... this by pressing the On button. Software Repair Overview This section lists the available methods of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow... one does not solve your computer if you are replacing a hard disk drive, you may eliminate some tracking information.
... The feature does this System Restore procedure before it . Some software repairs are as simple as a printer, a hard disk drive, a mouse, or a keyboard. Complete the following procedure to update a driver, or to revert to repair it... this by pressing the On button. Software Repair Overview This section lists the available methods of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow... one does not solve your computer if you are replacing a hard disk drive, you may eliminate some tracking information.
Warranty and Support Guide
Page 5
... accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for defective products. or (g) by modification or service by anyone other ...REGION. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA...
... accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for defective products. or (g) by modification or service by anyone other ...REGION. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA...
Warranty and Support Guide
Page 13
...the available methods of the software, you force the computer to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow ...includes a feature that of a driver, click Rollback Driver, and follow the onscreen instructions. Turning Off Your Computer When you are replacing a hard disk drive, you restart, the computer reloads the operating system and software into its memory. The feature does this document. Complete the following procedure...
...the available methods of the software, you force the computer to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow ...includes a feature that of a driver, click Rollback Driver, and follow the onscreen instructions. Turning Off Your Computer When you are replacing a hard disk drive, you restart, the computer reloads the operating system and software into its memory. The feature does this document. Complete the following procedure...
Getting Started Guide
Page 11
... the computer, insert your wired network. Replace the connector cover by model A B I C D E J F G K H L M Connector Function A USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. B Gigabit Ethernet LAN (10/100/1G) Connect to Know the HP TouchSmart PC 5 Back of the HP TouchSmart PC Features and configurations vary by aligning...
... the computer, insert your wired network. Replace the connector cover by model A B I C D E J F G K H L M Connector Function A USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. B Gigabit Ethernet LAN (10/100/1G) Connect to Know the HP TouchSmart PC 5 Back of the HP TouchSmart PC Features and configurations vary by aligning...
Upgrade and Service Guide
Page 24
4 Connect the power and data cables to the hard disk drive. 5 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
4 Connect the power and data cables to the hard disk drive. 5 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide