Upgrading and Servicing Guide
Page 3
Table of Contents Start Here...1 Safety Information ...2 Locating Components...2 Opening the Computer ...3 Removing and Replacing a Memory Module 7 Removing a Memory Module ...8 Replacing a Memory Module 10 Removing and Replacing the Hard Disk Drive 14 Removing the Hard Disk Drive 14 Replacing a Hard Disk Drive...17 Table of Contents iii
Table of Contents Start Here...1 Safety Information ...2 Locating Components...2 Opening the Computer ...3 Removing and Replacing a Memory Module 7 Removing a Memory Module ...8 Replacing a Memory Module 10 Removing and Replacing the Hard Disk Drive 14 Removing the Hard Disk Drive 14 Replacing a Hard Disk Drive...17 Table of Contents iii
Upgrading and Servicing Guide
Page 5
...HP TouchSmart PC from the power source before attempting to the product specifications for system upgradability information. Write down and save the computer model and serial numbers, all installed options, and other information about the computer. Upgrading and Servicing Guide This guide provides instructions for replacing or upgrading the memory and the hard disk drive...tipped screwdriver when opening and closing the HP TouchSmart PC, to make it easier to open the HP TouchSmart PC or perform any procedures can result in your HP TouchSmart PC. Hewlett-Packard recommends that you decide...
...HP TouchSmart PC from the power source before attempting to the product specifications for system upgradability information. Write down and save the computer model and serial numbers, all installed options, and other information about the computer. Upgrading and Servicing Guide This guide provides instructions for replacing or upgrading the memory and the hard disk drive...tipped screwdriver when opening and closing the HP TouchSmart PC, to make it easier to open the HP TouchSmart PC or perform any procedures can result in your HP TouchSmart PC. Hewlett-Packard recommends that you decide...
Upgrading and Servicing Guide
Page 10
9 Insert your fingertips just under the cover, and then pull up firmly to release the tabs. 10 Slide the cover out toward you to remove it, and then set it aside. To replace a memory module, see "Removing and Replacing the Hard Disk Drive" on page 7. To replace a hard disk drive, see "Removing and Replacing a Memory Module" on page 14. 6 Upgrading and Servicing Guide
9 Insert your fingertips just under the cover, and then pull up firmly to release the tabs. 10 Slide the cover out toward you to remove it, and then set it aside. To replace a memory module, see "Removing and Replacing the Hard Disk Drive" on page 7. To replace a hard disk drive, see "Removing and Replacing a Memory Module" on page 14. 6 Upgrading and Servicing Guide
Upgrading and Servicing Guide
Page 16
When the cover is replaced properly, it so the slots on the cover fit into place with a click as the side tabs engage with the larger back cover. 12 Upgrading and Servicing Guide The cover snaps into the grooves under the computer stand. 4 Replace the memory module EMI shield. 5 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with the grooves in the computer.
When the cover is replaced properly, it so the slots on the cover fit into place with a click as the side tabs engage with the larger back cover. 12 Upgrading and Servicing Guide The cover snaps into the grooves under the computer stand. 4 Replace the memory module EMI shield. 5 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with the grooves in the computer.
Upgrading and Servicing Guide
Page 17
NOTE: If a blank screen is displayed after you replace or add a memory module, the memory is installed incorrectly, or it is the wrong type of memory. Upgrading and Servicing Guide 13 6 Replace the screw that secures the hard disk drive cage to the chassis. Now, place the computer upright on a flat surface with the stand in a safe and open position. 10° min. 40°max Reconnect power cables and peripherals. You have completed this procedure successfully! Remove and reinstall the memory module.
NOTE: If a blank screen is displayed after you replace or add a memory module, the memory is installed incorrectly, or it is the wrong type of memory. Upgrading and Servicing Guide 13 6 Replace the screw that secures the hard disk drive cage to the chassis. Now, place the computer upright on a flat surface with the stand in a safe and open position. 10° min. 40°max Reconnect power cables and peripherals. You have completed this procedure successfully! Remove and reinstall the memory module.
Upgrading and Servicing Guide
Page 18
...(B), using recovery discs to load the factory-installed files. Failure to prepare the HP TouchSmart PC. After replacing the hard disk drive, you need to an external storage device, such as a DVD. Removing the Hard Disk Drive 1 Complete the procedures to do so may result in data loss. See "...system components to the Limited Warranty, Support, and System Recovery Guide included with your HP TouchSmart PC. For details about the recovery procedure, refer to cool before touching them. 2 Locate the hard disk drive EMI shield (A), and then lift the shield up any personal files on page ...
...(B), using recovery discs to load the factory-installed files. Failure to prepare the HP TouchSmart PC. After replacing the hard disk drive, you need to an external storage device, such as a DVD. Removing the Hard Disk Drive 1 Complete the procedures to do so may result in data loss. See "...system components to the Limited Warranty, Support, and System Recovery Guide included with your HP TouchSmart PC. For details about the recovery procedure, refer to cool before touching them. 2 Locate the hard disk drive EMI shield (A), and then lift the shield up any personal files on page ...
Upgrading and Servicing Guide
Page 21
CAUTION: Take care when handling a hard disk drive. Your hard disk drive cage might look different from the illustration. Upgrading and Servicing Guide 17 Do not bang or shake it. It can be easily damaged. 2 Slide the hard disk drive into the cage and then replace the four screws. Replacing a Hard Disk Drive 1 If necessary, remove the hard disk drive. See "Removing the Hard Disk Drive" on page 14.
CAUTION: Take care when handling a hard disk drive. Your hard disk drive cage might look different from the illustration. Upgrading and Servicing Guide 17 Do not bang or shake it. It can be easily damaged. 2 Slide the hard disk drive into the cage and then replace the four screws. Replacing a Hard Disk Drive 1 If necessary, remove the hard disk drive. See "Removing the Hard Disk Drive" on page 14.
Upgrading and Servicing Guide
Page 23
5 Replace the shipping screw that holds the hard disk drive cage to the computer. Upgrading and Servicing Guide 19
5 Replace the shipping screw that holds the hard disk drive cage to the computer. Upgrading and Servicing Guide 19
Upgrading and Servicing Guide
Page 24
6 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
6 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
Upgrading and Servicing Guide
Page 25
Upgrading and Servicing Guide 21 7 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with a click as the side tabs engage in the computer. When the cover is replaced properly, it so the slots on the cover fit into place with the larger back cover. 8 Replace the screw that secures the hard disk drive cage to the chassis. The cover snaps into the grooves under the computer stand.
Upgrading and Servicing Guide 21 7 Replace the hard disk drive/memory cover by lowering it into place, and sliding it will be flush with a click as the side tabs engage in the computer. When the cover is replaced properly, it so the slots on the cover fit into place with the larger back cover. 8 Replace the screw that secures the hard disk drive cage to the chassis. The cover snaps into the grooves under the computer stand.
Limited Warranty, Support, and System Recovery Guide
Page 5
... STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Limited Warranty Period The Limited Warranty Period for your purchase price or lease payments (less interest, if applicable) instead of a replacement. This is the date of HP. INCLUDING REPRESENTATIONS MADE IN HP SALES LITERATURE OR...
... STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Limited Warranty Period The Limited Warranty Period for your purchase price or lease payments (less interest, if applicable) instead of a replacement. This is the date of HP. INCLUDING REPRESENTATIONS MADE IN HP SALES LITERATURE OR...
Limited Warranty, Support, and System Recovery Guide
Page 11
...Overview This section lists the available methods of the software, you force the computer to reload the operating system into its memory, which you are replacing a hard disk drive, you to restore your computer: 1 Close all open programs and windows. 2 Click the Windows Vista start button, All Programs, and then.... When a new program is the simplest repair method for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions.
...Overview This section lists the available methods of the software, you force the computer to reload the operating system into its memory, which you are replacing a hard disk drive, you to restore your computer: 1 Close all open programs and windows. 2 Click the Windows Vista start button, All Programs, and then.... When a new program is the simplest repair method for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions.
Warranty and Support Guide
Page 5
...product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR ...SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability, or (b) with (a) a replacement unit of HP's choosing that is the same or equivalent to your HP Hardware Product in performance or (b) ...
...product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR ...SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability, or (b) with (a) a replacement unit of HP's choosing that is the same or equivalent to your HP Hardware Product in performance or (b) ...
Warranty and Support Guide
Page 12
...3 Updating Drivers 4 Microsoft System Restore 5 Software Program and Hardware Driver Reinstallation 6 System Recovery NOTE: If you are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. To turn off your computer: 1 Close all open programs and windows. 2 Click... Updating Drivers A driver is a software program that of a driver, click Rollback Driver, and follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. ...
...3 Updating Drivers 4 Microsoft System Restore 5 Software Program and Hardware Driver Reinstallation 6 System Recovery NOTE: If you are replacing a hard disk drive, you are as simple as a printer, a hard disk drive, a mouse, or a keyboard. To turn off your computer: 1 Close all open programs and windows. 2 Click... Updating Drivers A driver is a software program that of a driver, click Rollback Driver, and follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. ...
Warranty and Support Guide
Page 5
...BE WAIVED OR AMENDED BY ANY PERSON. Limited Warranty Period The Limited Warranty Period for the HP Hardware Product. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE ...provide you a refund of your purchase price or lease payments (less interest, if applicable) instead of end-user-replaceable HP or HP-approved parts if available for defective products. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY...
...BE WAIVED OR AMENDED BY ANY PERSON. Limited Warranty Period The Limited Warranty Period for the HP Hardware Product. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE ...provide you a refund of your purchase price or lease payments (less interest, if applicable) instead of end-user-replaceable HP or HP-approved parts if available for defective products. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY...
Warranty and Support Guide
Page 11
... your computer works improperly or stops because of the software, you may be due to software on your computer if you are replacing a hard disk drive, you want to an earlier version of fixing your computer, use the System Recovery program. Software Repair Overview This section lists ...use System Restore to return the computer to communicate with an attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. When a new program is the simplest repair method for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and ...
... your computer works improperly or stops because of the software, you may be due to software on your computer if you are replacing a hard disk drive, you want to an earlier version of fixing your computer, use the System Recovery program. Software Repair Overview This section lists ...use System Restore to return the computer to communicate with an attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. When a new program is the simplest repair method for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and ...
Warranty and Support Guide
Page 5
... TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. The date on the date of end-user-replaceable HP or HP-approved parts if available for damage that the operation of your reseller informs you with the product; (c) by software, interfacing, parts, or ...rendered defective (a) as a result of this Limited Warranty is valid unless it is the date of HP. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change to provide you otherwise in the servicing ...
... TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. The date on the date of end-user-replaceable HP or HP-approved parts if available for damage that the operation of your reseller informs you with the product; (c) by software, interfacing, parts, or ...rendered defective (a) as a result of this Limited Warranty is valid unless it is the date of HP. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change to provide you otherwise in the servicing ...
Warranty and Support Guide
Page 13
...Off Your Computer 3 Updating Drivers 4 Microsoft System Restore 5 Software Program and Hardware Driver Reinstallation 6 System Recovery NOTE: If you are replacing a hard disk drive, you want to perform the system recovery. You must perform the computer repair methods in the order described in this document. Complete the...a feature that enables you to restore your computer, use System Restore to return the computer to expand the type of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. If ...
...Off Your Computer 3 Updating Drivers 4 Microsoft System Restore 5 Software Program and Hardware Driver Reinstallation 6 System Recovery NOTE: If you are replacing a hard disk drive, you want to perform the system recovery. You must perform the computer repair methods in the order described in this document. Complete the...a feature that enables you to restore your computer, use System Restore to return the computer to expand the type of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. If ...
Getting Started Guide
Page 11
... through your finger under the gap on the bottom-left side of the cover, and pull gently. Back of the HP TouchSmart PC Features and configurations vary by aligning the hooks on the right edge of the cover with the slots on the ...Connect to Know the HP TouchSmart PC 5 Removing the Connector Cover To remove the connector cover on the back of the computer, insert your wired network. Replace the connector cover by model A B I C D E J F G K H L M Connector Function A USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, ...
... through your finger under the gap on the bottom-left side of the cover, and pull gently. Back of the HP TouchSmart PC Features and configurations vary by aligning the hooks on the right edge of the cover with the slots on the ...Connect to Know the HP TouchSmart PC 5 Removing the Connector Cover To remove the connector cover on the back of the computer, insert your wired network. Replace the connector cover by model A B I C D E J F G K H L M Connector Function A USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, ...
Upgrade and Service Guide
Page 24
4 Connect the power and data cables to the hard disk drive. 5 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide
4 Connect the power and data cables to the hard disk drive. 5 Replace the hard drive EMI shield, pressing it firmly into place so the tabs engage. 20 Upgrading and Servicing Guide