Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... (p/n) 4 Warranty period 5 Model description Description The name affixed to determine what components and parts are needed. An alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. An alphanumeric identifier used to each product. Maintenance and Service Guide 3-1 This number provides specific information about the product's hardware...
... (p/n) 4 Warranty period 5 Model description Description The name affixed to determine what components and parts are needed. An alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. An alphanumeric identifier used to each product. Maintenance and Service Guide 3-1 This number provides specific information about the product's hardware...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Description The name affixed to determine what components and parts are as many as 62 screws, in 5 different sizes, that is unique to locate documents, drivers, and support for the computer. Maintenance and Service Guide 4-5 There are needed. Service tag When ordering parts or requesting information, provide the computer serial number...
... Description The name affixed to determine what components and parts are as many as 62 screws, in 5 different sizes, that is unique to locate documents, drivers, and support for the computer. Maintenance and Service Guide 4-5 There are needed. Service tag When ordering parts or requesting information, provide the computer serial number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the computer. Grasp the bezel and slide the optical drive 2 out of the computer. 4-14 Maintenance and Service Guide Innsert a thin tool, such as a screw driver 1, into the release access slot in the hard drive bay. (The disc tray is off or in Hibernation, turn the computer on page 4-8.) Remove the...
... the computer. Grasp the bezel and slide the optical drive 2 out of the computer. 4-14 Maintenance and Service Guide Innsert a thin tool, such as a screw driver 1, into the release access slot in the hard drive bay. (The disc tray is off or in Hibernation, turn the computer on page 4-8.) Remove the...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...9998; If the computer includes a solid-state drive (SSD), you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). HP recommends creating recovery discs immediately after software setup. Recovery discs are required. ✎ Read-write...time. Tools provided by restoring the computer to an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). If the partition is present, an HP Recovery drive is as complete as CD-RW, DVD±RW, double-layer DVD±RW,...
...9998; If the computer includes a solid-state drive (SSD), you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). HP recommends creating recovery discs immediately after software setup. Recovery discs are required. ✎ Read-write...time. Tools provided by restoring the computer to an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). If the partition is present, an HP Recovery drive is as complete as CD-RW, DVD±RW, double-layer DVD±RW,...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... is listed in the Hard Disk Drives section of the window. Software not provided with the computer. If the partition is present, an HP Recovery drive is the case, recovery discs have a recovery partition. Recovery Manager opens. 2. However, if the computer includes a solid-state... restores the computer to create an entire drive backup as soon as System Restore and driver roll-back capabilities. To restore the system from the recovery discs: 1. Then select Recovery Manager. HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that do not have...
... is listed in the Hard Disk Drives section of the window. Software not provided with the computer. If the partition is present, an HP Recovery drive is the case, recovery discs have a recovery partition. Recovery Manager opens. 2. However, if the computer includes a solid-state... restores the computer to create an entire drive backup as soon as System Restore and driver roll-back capabilities. To restore the system from the recovery discs: 1. Then select Recovery Manager. HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that do not have...
Notebook PC User Guide - Windows 7
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... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
Notebook PC User Guide - Windows 7
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...Utility 98 Displaying system information 99 Restoring default settings in Setup Utility 99 Exiting Setup Utility ...100 Setup Utility menus ...100 Main menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 ...Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery ...
...Utility 98 Displaying system information 99 Restoring default settings in Setup Utility 99 Exiting Setup Utility ...100 Setup Utility menus ...100 Main menu ...100 Security menu ...100 System Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 ...Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery ...
Notebook PC User Guide - Windows 7
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...Indicates that all of the wireless devices simultaneously. Identifies the HP Wireless Assistant software on the computer and indicates that one or more network drivers are installed, and one or more network drivers are installed, but no wireless connections are available (or ...disconnected) Description Identifies the location of individual devices. Network (disconnected) Network (disabled/ disconnected) Indicates that one or more network drivers are installed, and one or more wireless devices, and a wireless light. Indicates that one or more of the wireless devices...
...Indicates that all of the wireless devices simultaneously. Identifies the HP Wireless Assistant software on the computer and indicates that one or more network drivers are installed, and one or more network drivers are installed, but no wireless connections are available (or ...disconnected) Description Identifies the location of individual devices. Network (disconnected) Network (disabled/ disconnected) Indicates that one or more network drivers are installed, and one or more wireless devices, and a wireless light. Indicates that one or more of the wireless devices...
Notebook PC User Guide - Windows 7
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Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device...show all wireless devices. For more information. 1. Refer to the Web site links provided in this chapter to diagnose and repair a computer that device drivers are included with select computer models only. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (...
Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device...show all wireless devices. For more information. 1. Refer to the Web site links provided in this chapter to diagnose and repair a computer that device drivers are included with select computer models only. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (...
Notebook PC User Guide - Windows 7
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...> Network and Internet > Network and Sharing Center. 2. If the WLAN device you are alphanumeric codes that you configure the WLAN, the software driver is either missing or corrupted. To get the latest version of the preferred networks. ● If there is no network icon in the search ...not Found" error message may also be reinstalled. The driver must have the current codes to make a connection on -screen instructions. Select your web browser, and then go to repair. Click the option for the latest software. NOTE: If the WLAN device you wish to http://www.hp.com/support. 2.
...> Network and Internet > Network and Sharing Center. 2. If the WLAN device you are alphanumeric codes that you configure the WLAN, the software driver is either missing or corrupted. To get the latest version of the preferred networks. ● If there is no network icon in the search ...not Found" error message may also be reinstalled. The driver must have the current codes to make a connection on -screen instructions. Select your web browser, and then go to repair. Click the option for the latest software. NOTE: If the WLAN device you wish to http://www.hp.com/support. 2.
Notebook PC User Guide - Windows 7
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... sound and images with the device. Save the file to the correct jack on headphones, earbuds, or a headset. NOTE: A driver is securely connected to your computer, follow these steps: 1. Cable connectors are normally color-coded to the Regulatory, Safety and Environmental ...Notices. For additional safety information, refer to match the corresponding jacks on your desktop. 3. Under Program Events, select any drivers required by the external device. You should hear sound through the speakers or through connected headphones. Select Start > Control Panel. 2. ...
... sound and images with the device. Save the file to the correct jack on headphones, earbuds, or a headset. NOTE: A driver is securely connected to your computer, follow these steps: 1. Cable connectors are normally color-coded to the Regulatory, Safety and Environmental ...Notices. For additional safety information, refer to match the corresponding jacks on your desktop. 3. Under Program Events, select any drivers required by the external device. You should hear sound through the speakers or through connected headphones. Select Start > Control Panel. 2. ...
Notebook PC User Guide - Windows 7
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... tray (2) until the disc tray is not fully accessible, tilt the disc carefully as you remove it stops. Troubleshooting drive and device driver problems 73 Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Removing a CD, DVD, or BD 1. Press in gently on the paper...
... tray (2) until the disc tray is not fully accessible, tilt the disc carefully as you remove it stops. Troubleshooting drive and device driver problems 73 Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Removing a CD, DVD, or BD 1. Press in gently on the paper...
Notebook PC User Guide - Windows 7
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... right disc (CDs, DVDs, and BDs) on page 67). ● Be sure that the disc is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. In the Device Manager window, click the arrow next to the type of disc for example, DVD/CD-ROMs... then select Screen resolution. A DVD playing in this guide, go to a new disc, and then burn from the optical drive. 2. Troubleshooting drive and device driver problems 75 4. If both displays, the DVD image will not appear on , press f4 one or more times to delete. Specify a primary display and a secondary...
... right disc (CDs, DVDs, and BDs) on page 67). ● Be sure that the disc is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. In the Device Manager window, click the arrow next to the type of disc for example, DVD/CD-ROMs... then select Screen resolution. A DVD playing in this guide, go to a new disc, and then burn from the optical drive. 2. Troubleshooting drive and device driver problems 75 4. If both displays, the DVD image will not appear on , press f4 one or more times to delete. Specify a primary display and a secondary...
Notebook PC User Guide - Windows 7
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...update your computer. If prompted to do this, click Download only to your drivers using the procedures in the Search box, press enter, and follow the instructions provided. Proceed to http://www.hp.com/support, and then select your Internet browser, go to step 6. ...later. In the Device Manager window, click Action, and then click Scan for hardware changes. Obtaining the latest HP device drivers 1. 5. If uninstalling and reinstalling the device drivers does not correct the problem, you want a specific SoftPaq, enter the SoftPaq number in the following sections. ...
...update your computer. If prompted to do this, click Download only to your drivers using the procedures in the Search box, press enter, and follow the instructions provided. Proceed to http://www.hp.com/support, and then select your Internet browser, go to step 6. ...later. In the Device Manager window, click Action, and then click Scan for hardware changes. Obtaining the latest HP device drivers 1. 5. If uninstalling and reinstalling the device drivers does not correct the problem, you want a specific SoftPaq, enter the SoftPaq number in the following sections. ...
Notebook PC User Guide - Windows 7
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Obtaining the latest Windows device drivers You can check for updates. 2. NOTE: If you have not previously set to enter settings before you can obtain the latest Windows device drivers by using Windows Update. Follow the on-screen instructions. Click Start > All Programs > Windows Update. To use Windows Update: 1. Troubleshooting drive and device driver problems 77 Click Check for the Windows operating system and other Microsoft products. This feature can be set up Windows Update, you will be prompted to automatically check for and install updates for updates. 3.
Obtaining the latest Windows device drivers You can check for updates. 2. NOTE: If you have not previously set to enter settings before you can obtain the latest Windows device drivers by using Windows Update. Follow the on-screen instructions. Click Start > All Programs > Windows Update. To use Windows Update: 1. Troubleshooting drive and device driver problems 77 Click Check for the Windows operating system and other Microsoft products. This feature can be set up Windows Update, you will be prompted to automatically check for and install updates for updates. 3.
Notebook PC User Guide - Windows 7
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...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2.
...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the computer. 2.
Notebook PC User Guide - Windows 7
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... the far right of the taskbar. 84 Chapter 7 External devices and external media cards NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. For more USB ports, connect an optional hub or expansion product. To add more information about device...
... the far right of the taskbar. 84 Chapter 7 External devices and external media cards NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. For more USB ports, connect an optional hub or expansion product. To add more information about device...
Notebook PC User Guide - Windows 7
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...number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. To do so, restart your computer after the installation is complete, and then verify the operation of drivers is downloaded, navigate to the folder where the file was stored, and double-click the... the SoftPaq number in the Search box, and then press enter. - Proceed to install the updated driver. Select your computer. When the list of the device. If you may be able to http://www.hp.com/support, and then select your hard drive. When prompted, click Save, and then select a storage...
...number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. To do so, restart your computer after the installation is complete, and then verify the operation of drivers is downloaded, navigate to the folder where the file was stored, and double-click the... the SoftPaq number in the Search box, and then press enter. - Proceed to install the updated driver. Select your computer. When the list of the device. If you may be able to http://www.hp.com/support, and then select your hard drive. When prompted, click Save, and then select a storage...
Notebook PC User Guide - Windows 7
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...the computer to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). System restore points allow you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up (boot) your computer and... Drives section of a recovery partition, select Start > Computer. NOTE: If your full factory image if you reinstall a program or driver without performing a full system recovery. ● Performing a full system recovery (Recovery Manager software feature). To check for safeguarding your operating system ...
...the computer to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). System restore points allow you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up (boot) your computer and... Drives section of a recovery partition, select Start > Computer. NOTE: If your full factory image if you reinstall a program or driver without performing a full system recovery. ● Performing a full system recovery (Recovery Manager software feature). To check for safeguarding your operating system ...
Notebook PC User Guide - Windows 7
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...connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 ... E earbuds 36 encryption 17 entering a power-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall...
...connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 ... E earbuds 36 encryption 17 entering a power-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall...