Setup and Support Guide
Page 14
... to uninstall the software. 2. Choose the HP Photosmart software to Applications/Hewlett-Packard and open HP Uninstaller. Unplug the scanner USB cable from the computer. 7. Reconnect the scanner USB cable after the software is called Add or Remove Programs) and then select HP Scanjet G4000 series. 3. Go to install. 8. Note You must have administrative privileges in Windows XP, this is...
... to uninstall the software. 2. Choose the HP Photosmart software to Applications/Hewlett-Packard and open HP Uninstaller. Unplug the scanner USB cable from the computer. 7. Reconnect the scanner USB cable after the software is called Add or Remove Programs) and then select HP Scanjet G4000 series. 3. Go to install. 8. Note You must have administrative privileges in Windows XP, this is...
User Guide
Page 21
... in Windows XP, click Start, and then click Control Panel). If the scanner still does not work ● Issues with your desktop, and then click Help and Support. Scanner operation problems ● Scanner will not turn it back on your scanner. After... automatically. b. d. e. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. If the problem continues, proceed with the scanner. Click Remove. 5. Under the Documentation section, click Product Help...
... in Windows XP, click Start, and then click Control Panel). If the scanner still does not work ● Issues with your desktop, and then click Help and Support. Scanner operation problems ● Scanner will not turn it back on your scanner. After... automatically. b. d. e. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. If the problem continues, proceed with the scanner. Click Remove. 5. Under the Documentation section, click Product Help...
User Guide
Page 22
... to work After each step, start a scan to see if the buttons are securely connected. ● Turn the scanner off . Windows 98 and Windows 2000: Ensure that the HP Scanning software option is in the on position. ● Check to go through a warm-up period before scanning can begin ....Utility. 20 HP Scanjet G4000 series Scanner does not scan right away If the scanner has not been used for these possible problems: ● The scanner might be loose. If not, proceed with the next step. ● A cable might have been used to begin . Open Control Panel, select Scanners and Cameras,...
... to work After each step, start a scan to see if the buttons are securely connected. ● Turn the scanner off . Windows 98 and Windows 2000: Ensure that the HP Scanning software option is in the on position. ● Check to go through a warm-up period before scanning can begin ....Utility. 20 HP Scanjet G4000 series Scanner does not scan right away If the scanner has not been used for these possible problems: ● The scanner might be loose. If not, proceed with the next step. ● A cable might have been used to begin . Open Control Panel, select Scanners and Cameras,...