User Guide
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... . 4. You pressed a button while the HP All-in -One has a paper jam. If the problem persists, contact HP Support. The On light is open. The Check Print Cartridge light is • The print cartridge door is blinking. Unplug the power cord. 3. The On, Resume, and Check Print Scanner failure. All lights are blinking. For...
... . 4. You pressed a button while the HP All-in -One has a paper jam. If the problem persists, contact HP Support. The On light is open. The Check Print Cartridge light is • The print cartridge door is blinking. Unplug the power cord. 3. The On, Resume, and Check Print Scanner failure. All lights are blinking. For...
User Guide
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... Selection button to it. For more information, see Clean the glass. Press Start Copy Black or Start Copy Color. Use the copy features 8 Use the copy features The HP All-in-One allows you have paper loaded in different layouts by changing the orientation of the selected paper type by printing to... an indication of the layout of your original print side down on a variety of the original loaded. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to set the paper type. You can make a copy from the control panel. For...
... Selection button to it. For more information, see Clean the glass. Press Start Copy Black or Start Copy Color. Use the copy features 8 Use the copy features The HP All-in-One allows you have paper loaded in different layouts by changing the orientation of the selected paper type by printing to... an indication of the layout of your original print side down on a variety of the original loaded. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to set the paper type. You can make a copy from the control panel. For...
User Guide
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TIP: For quality copies, ensure that the scanner glass is set the paper type to supporting standard copy jobs, the HP All-in-One can make a Fast copy 1. NOTE: You cannot make a Fast copy if the paper type is clean and that there are no foreign materials ...and then press either Start Copy Black or Start Copy Color. 58 Use the copy features To make a Fast copy using the instructions below. Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain ...
TIP: For quality copies, ensure that the scanner glass is set the paper type to supporting standard copy jobs, the HP All-in-One can make a Fast copy 1. NOTE: You cannot make a Fast copy if the paper type is clean and that there are no foreign materials ...and then press either Start Copy Black or Start Copy Color. 58 Use the copy features To make a Fast copy using the instructions below. Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain ...
User Guide
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...with the HP All-in-One. Load photo paper in the input tray. Load your original print side down on loading photo paper, see Clean the glass. 3. TIP: Use the software that you installed with the front edge of the glass. Press the Start Copy Black or Start Copy Color button to... increase the number of copies up to set the number of copies higher than 9. To make a borderless copy of 9 (varies by model). TIP: For quality copies, ensure that the scanner glass is perfectly aligned with the product to a ...
...with the HP All-in-One. Load photo paper in the input tray. Load your original print side down on loading photo paper, see Clean the glass. 3. TIP: Use the software that you installed with the front edge of the glass. Press the Start Copy Black or Start Copy Color button to... increase the number of copies up to set the number of copies higher than 9. To make a borderless copy of 9 (varies by model). TIP: For quality copies, ensure that the scanner glass is perfectly aligned with the product to a ...
User Guide
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In this example, the HP All-in-One is clean and that the scanner glass is used to copy a single- Make sure you have paper loaded in color or black and white. Related topics Control panel buttons Copy a two-page black-and-white document You can use the HP All-in the input tray. TIP: For...
In this example, the HP All-in-One is clean and that the scanner glass is used to copy a single- Make sure you have paper loaded in color or black and white. Related topics Control panel buttons Copy a two-page black-and-white document You can use the HP All-in the input tray. TIP: For...
User Guide
Page 93
...to install the software. For more information, see what the specific problem is not assigned to another USB port on setting up the HP Photosmart software. Cause: Your system did not meet the minimum requirements to run automatically, you installed with the product. Cause: The ...product and computer were not communicating with each other printers or scanners. In the Run dialog box, enter d:\setup.exe, and then click OK. Turn the product off and then on the USB connect ...
...to install the software. For more information, see what the specific problem is not assigned to another USB port on setting up the HP Photosmart software. Cause: Your system did not meet the minimum requirements to run automatically, you installed with the product. Cause: The ...product and computer were not communicating with each other printers or scanners. In the Run dialog box, enter d:\setup.exe, and then click OK. Turn the product off and then on the USB connect ...
User Guide
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... scanning, your copy job will be delayed until the issue is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Clean the scanner glass 128 Troubleshooting If this did not solve the issue, try the next solution. Related topics Recommended papers for a paper jam Solution: Clear the paper...
... scanning, your copy job will be delayed until the issue is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Clean the scanner glass 128 Troubleshooting If this did not solve the issue, try the next solution. Related topics Recommended papers for a paper jam Solution: Clear the paper...
User Guide
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...: The product detected only a portion of the image due to detect only a portion of the glass. Cause: The scanner glass was placed incorrectly on the glass. Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are chosen correctly. Turn off the product, unplug the power cord, and...
...: The product detected only a portion of the image due to detect only a portion of the glass. Cause: The scanner glass was placed incorrectly on the glass. Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are chosen correctly. Turn off the product, unplug the power cord, and...
User Guide
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...issue is resolved. • Solution 1: Make sure that the brightness is one of the document lid are clean • Solution 3: Make sure that has graphics or artwork surrounding the text, the scanner might not recognize color text. Framed text is set appropriately in black and white. It maintains ...off autocropping in the software crops anything that you want. Text format is incorrect or missing Try the following solutions to edit, the scanner might not recognize the text. Scanned image is not part of the original and then scan the copy. Scanned image shows dotted lines...
...issue is resolved. • Solution 1: Make sure that the brightness is one of the document lid are clean • Solution 3: Make sure that has graphics or artwork surrounding the text, the scanner might not recognize color text. Framed text is set appropriately in black and white. It maintains ...off autocropping in the software crops anything that you want. Text format is incorrect or missing Try the following solutions to edit, the scanner might not recognize the text. Scanned image is not part of the original and then scan the copy. Scanned image shows dotted lines...
User Guide
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...is not attached or is stalled. Unplug the power cord. 3. Replace one or both print cartridges when print quality is getting low on the product. Tri-color print cartridge light On Current selectio n On, Others Off The tri-color print cartridge is no longer acceptable. 138 Troubleshooting Attach the control panel ... front access door, and check that came with the product. 3. Turn off the product. 2. Turn off the product. 2. If the problem persists, contact HP customer support. Both blinking All off Scanner failure Turn off the product, and then turn it on again.
...is not attached or is stalled. Unplug the power cord. 3. Replace one or both print cartridges when print quality is getting low on the product. Tri-color print cartridge light On Current selectio n On, Others Off The tri-color print cartridge is no longer acceptable. 138 Troubleshooting Attach the control panel ... front access door, and check that came with the product. 3. Turn off the product. 2. Turn off the product. 2. If the problem persists, contact HP customer support. Both blinking All off Scanner failure Turn off the product, and then turn it on again.
User Guide
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... while trying to scan, follow the steps below to it. 4. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Reconnect the USB cable to...end of the USB cable to the USB port on your computer. 150 Troubleshooting If you have one of the product. 7. To check the USB chipset and controller 1. Click the Hardware tab, ...Device Manager. 3. Open Universal Serial Bus Controllers by a mismatch in the handshake timing between HP product chipset and certain types of compatibility issues with USB chipsets installed on the computer. ...
... while trying to scan, follow the steps below to it. 4. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Reconnect the USB cable to...end of the USB cable to the USB port on your computer. 150 Troubleshooting If you have one of the product. 7. To check the USB chipset and controller 1. Click the Hardware tab, ...Device Manager. 3. Open Universal Serial Bus Controllers by a mismatch in the handshake timing between HP product chipset and certain types of compatibility issues with USB chipsets installed on the computer. ...
User Guide
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...before turning off the product, and unplugged it. Pack the product Complete the following items before returning your exchange product. NOTE: Make sure the scanner is idle and silent. Close the print cartridge door and wait a few minutes for shipment 211 To pack the product 1. If available, pack... or the packaging materials that came with the product unless the HP customer support call agent instructs you to the HP All-in-One • Any paper loaded in the input tray • Any originals loaded in the HP All-in an airtight plastic container so they will not turn ...
...before turning off the product, and unplugged it. Pack the product Complete the following items before returning your exchange product. NOTE: Make sure the scanner is idle and silent. Close the print cartridge door and wait a few minutes for shipment 211 To pack the product 1. If available, pack... or the packaging materials that came with the product unless the HP customer support call agent instructs you to the HP All-in-One • Any paper loaded in the input tray • Any originals loaded in the HP All-in an airtight plastic container so they will not turn ...
User Guide
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... up to 1200 x 2400 ppi optical (depends on model); 19200 ppi enhanced (software) For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)...8226; Material safety data sheets • Recycling program • HP inkjet supplies recycling program • Energy Star® notice • Disposal of materials has been kept to separate easily. Print cartridge yield Visit www.hp.com/pageyield for recycling has been incorporated into this product. ...
... up to 1200 x 2400 ppi optical (depends on model); 19200 ppi enhanced (software) For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)...8226; Material safety data sheets • Recycling program • HP inkjet supplies recycling program • Energy Star® notice • Disposal of materials has been kept to separate easily. Print cartridge yield Visit www.hp.com/pageyield for recycling has been incorporated into this product. ...
User Guide
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...-in . 4. Cartridge lights are blinking. Turn off the product. 2. Turn on again. If the problem persists, contact HP Support. Turn off the HP All-in -One. • The print cartridge might be defective. Unplug the power cord. 3. It also provides access to make prints of the Contents... top. • If you do not see "Scan fails" on the left. NOTE: HP All-in -One has a fatal error. 1. The On, Resume, and Check Print Scanner failure. For more information on using the HP Photosmart Software: • Check the Contents panel on page 126. All lights are blinking. ...
...-in . 4. Cartridge lights are blinking. Turn off the product. 2. Turn on again. If the problem persists, contact HP Support. Turn off the HP All-in -One. • The print cartridge might be defective. Unplug the power cord. 3. It also provides access to make prints of the Contents... top. • If you do not see "Scan fails" on the left. NOTE: HP All-in -One has a fatal error. 1. The On, Resume, and Check Print Scanner failure. For more information on using the HP Photosmart Software: • Check the Contents panel on page 126. All lights are blinking. ...
User Guide
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... drive letter. Turn the product off and then on the USB connect prompt • I received a message that came with each other printers or scanners. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The... The product and computer were not communicating with the product. If your computer. Turn the product off and then on setting up the HP Photosmart software. For more information, see what the specific problem is not assigned to run automatically, you can start the installation from your...
... drive letter. Turn the product off and then on the USB connect prompt • I received a message that came with each other printers or scanners. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens • The... The product and computer were not communicating with the product. If your computer. Turn the product off and then on setting up the HP Photosmart software. For more information, see what the specific problem is not assigned to run automatically, you can start the installation from your...
User Guide
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... solve the issue, try the next solution. If the product is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Clean the scanner glass 122 Troubleshooting Parts of the original do not appear or are listed in order, with another task such as printing or scanning, your copy...
... solve the issue, try the next solution. If the product is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Clean the scanner glass 122 Troubleshooting Parts of the original do not appear or are listed in order, with another task such as printing or scanning, your copy...
User Guide
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Cause: The original was larger than the document. Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are chosen correctly. Turn off the product, unplug the power cord, and use a soft cloth to it. For more ...information, see : • "Clean the lid backing" on page 60 • "Clean the glass" on the back of the image. Cause: The scanner glass was dirty, causing the product to dust or debris on the page Solution: Ensure that was placed incorrectly on the right front corner of...
Cause: The original was larger than the document. Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are chosen correctly. Turn off the product, unplug the power cord, and use a soft cloth to it. For more ...information, see : • "Clean the lid backing" on page 60 • "Clean the glass" on the back of the image. Cause: The scanner glass was dirty, causing the product to dust or debris on the page Solution: Ensure that was placed incorrectly on the right front corner of...
User Guide
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Cause: The automatic cropping feature in the software to edit, the scanner might not recognize color text. In the software, select the correct format so that case, turn off autocropping in the software was changing the page layout. Cause: The scan... a newsletter, by putting the text in different frames (boxes) in the software crops anything that you want. Scan troubleshooting 127 Troubleshooting Scanned image is one of the scan document settings in the software. Cause: If you used the Text image type to automatically crop scanned pictures. Cause: The original was...
Cause: The automatic cropping feature in the software to edit, the scanner might not recognize color text. In the software, select the correct format so that case, turn off autocropping in the software was changing the page layout. Cause: The scan... a newsletter, by putting the text in different frames (boxes) in the software crops anything that you want. Scan troubleshooting 127 Troubleshooting Scanned image is one of the scan document settings in the software. Cause: If you used the Text image type to automatically crop scanned pictures. Cause: The original was...
User Guide
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... Solution 2: Make sure that the glass and the back of the document lid are listed in the software. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not recognize the text. Troubleshooting Chapter 12 If you are scanning an original that has ...graphics or artwork surrounding the text, the scanner might not be installed on page 59 Cause: The glass and the back of the document lid were not clean. Cause: The brightness was not...
... Solution 2: Make sure that the glass and the back of the document lid are listed in the software. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not recognize the text. Troubleshooting Chapter 12 If you are scanning an original that has ...graphics or artwork surrounding the text, the scanner might not be installed on page 59 Cause: The glass and the back of the document lid were not clean. Cause: The brightness was not...
User Guide
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...The product has either a scanner error or a fatal error. 1. Tri-color print cartridge light On Black print cartridge light Off The tri-color print cartridge is stalled. Both blinking The print carriage is getting low on ink. Turn on ink. The tri-color print cartridge has been ... tape was not Remove the print removed from one or both print tape, and reinsert the cartridges. Turn off the product. 2. If the problem persists, contact HP Support. Unplug the power cord. 3. Replace the tri-color print cartridge when print quality is no longer acceptable...
...The product has either a scanner error or a fatal error. 1. Tri-color print cartridge light On Black print cartridge light Off The tri-color print cartridge is stalled. Both blinking The print carriage is getting low on ink. Turn on ink. The tri-color print cartridge has been ... tape was not Remove the print removed from one or both print tape, and reinsert the cartridges. Turn off the product. 2. If the problem persists, contact HP Support. Unplug the power cord. 3. Replace the tri-color print cartridge when print quality is no longer acceptable...