Get support for HP LaserJet M9040/M9050 - Multifunction Printer

HP LaserJet M9040/M9050 Support Question

HP LaserJet M9040/M9050 Support Question

Find answers below for this question about HP LaserJet M9040/M9050 - Multifunction Printer.
Need a HP LaserJet M9040/M9050 manual? We have 29 online manuals for this item!
Question posted by yonasmarkbe on October 4th, 2012

Scanner Failure

The Scanner assembly does not function.

Current Answers

Answer #1: Posted by markempee on October 5th, 2012 9:41 AM
This answer was accepted by the poster of the original question.
markempee

Member since:
October 28th, 2011

Points: 163,290
1,090
points
There might be a problem with the data cable connection of your scanner device. Try to proper remove and insert again the data connection. Also, there might be no  driver software installed. Try to install the driver software, usually this will comes from the scanner package. Goodluck!

Related HP LaserJet M9040/M9050 Manual Pages

HP Jetdirect External Print Server Products - External USB Compatibility - Page 3

... 9800 series; HP Officejet Pro K550, K850, K5300, K5400, K8600, L7300, L7500, L7600, L7700, 8000, and 8500 Also works with these USB network-capable HP printers: HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Deskjet 895 Cse/Cxi; HP Jetdirect en3700 Supported with these USB network-capable HP...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 18

...Information screen 225 Figure 5-35 HP Printer Utility - Update Firmware screen 228 Figure 5-38 HP Printer Utility - Output Devices screen 231 Figure 5-41 HP Printer Utility - Network Settings screen 240 Figure 5-49 HP Printer Utility - Network Settings screen 282 Figure 6-6 HP Driver Deployment Utility - Functions tab 287 Figure 6-8 HP Device Manager - Paper Status screen 225 Figure...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 33

...X CD Browser X X X X X X X X X X X X Mac OS X Dialog Extensions and PPD X X X X X X Mac PS Installer and Fonts HP LaserJet M9040/ X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X M9050 MFP PrintingSystem Install Notes HP JDI Administrator Guide HP Driver X Preconfiguration Support Guide Scan Setup...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 34

... OS X Dialog Extensions and PPD X X X X X Mac PS Installer and Fonts X X X HP LaserJet M9040/ X X X X X X X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X X X X X X X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X M9050 MFP PrintingSystem Install Notes X X X X HP JDI Administrator Guide X X X X HP Driver X Preconfiguration Support...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 35

... PS Emulation X X driver HP Universal Print X X Driver (UPD) CD Browser X X Mac OS X Dialog X Extensions and PPD Mac PS Installer and X Fonts HP LaserJet M9040/ X X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X X M9050 MFP Printing- Software description Supported printing-system components (PL -
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 244

... without sending product information by clicking the Don't Send link. Device Information screen 226 Chapter 5 Macintosh software and utilities ENWW page,...screen that shows the HP privacy statement. Device Information Click the Device Information menu item on the left to HP SureSupply? Figure 5-35 HP Printer Utility - On the Transfer printer information to find the product service ID (...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 312

...gpd ;PrintProcessor=%PRINT_PROCESSOR% DelFiles=DEL9xFILE Change this: [Strings] PrinterClassName="Printers" DiskID="HP LaserJet M9050 MFP CD" PRINT_PROCESSOR="HPZPP43e,,hpzpp43e.DLL" HP="HP" HP_Mombi_Driver_Name="HP LaserJet M9050 MFP PCL 5" LocaleCABFile="P5i2enww.cab" To this: [Strings] PrinterClassName="Printers" DiskID="HP LaserJet M9050 MFP CD" ;PRINT_PROCESSOR="HPZPP43e,,hpzpp43e.DLL" HP="HP...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (internal) - Page 313

English PrinterClassName="Printers" DiskID="HP LaserJet M9050 MFP CD" PRINT_PROCESSOR="HPZPP43e,hpzpp43e.DLL" HP="HP" HP_Mombi_Driver_Name="HP LaserJet M9050 MFP PCL 5" LocaleCABFile="P5i2enww.cab" ENWW Disabling Enterprise AutoConfiguration [INTERNAL] 295 Engineering details [Strings.0409] ;
HP LaserJet M9040/M9050 MFP - Software Technical Reference (external) - Page 18

...- Duplex Mode screen 227 Figure 5-42 HP Printer Utility - Resolution screen 229 Figure 5-44 HP Printer Utility - Output Devices screen 226 Figure 5-41 HP Printer Utility - Lock Resources screen 231 Figure 5-46 HP Printer Utility - Functions tab 277 Figure 6-8 HP Device Manager - Bonjour Settings screen 236 Figure 5-50 HP Printer Utility - Network Settings screen 235 Figure...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (external) - Page 33

...X CD Browser X X X X X X X X X X X X Mac OS X Dialog Extensions and PPD X X X X X X Mac PS Installer and Fonts HP LaserJet M9040/ X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X M9050 MFP PrintingSystem Install Notes HP JDI Administrator Guide HP Driver X Preconfiguration Support Guide Scan Setup...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (external) - Page 34

... OS X Dialog Extensions and PPD X X X X X Mac PS Installer and Fonts X X X HP LaserJet M9040/ X X X X X X X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X X X X X X X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X M9050 MFP PrintingSystem Install Notes X X X X HP JDI Administrator Guide X X X X HP Driver X Preconfiguration Support...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (external) - Page 35

...Driver (UPD) CD Browser X X Mac OS X Dialog X Extensions and PPD Mac PS Installer and X Fonts HP LaserJet M9040/ X X M9050 MFP User Guide (interactive) HP LaserJet M9040/ X X M9050 MFP User Guide (printer friendly) HP LaserJet M9040 / X X M9050 MFP Printing- System Install Notes HP JDI Administrator X X Guide HP Driver Preconfiguration Support Guide X X Scan Setup...
HP LaserJet M9040/M9050 MFP - Software Technical Reference (external) - Page 239

... statement. Click the View Configuration Page button to find the product service ID (if assigned), firmware version, and serial number. Device Information screen Macintosh software and utilities ENWW Macintosh HP Printer Utility 221 Device Information Click the Device Information menu item on the left to view additional product information and settings. Figure 5-35 HP...
HP LaserJet MFP Multifunction Finisher - Administrator Guide - Page 10

... back of the device, indicates a general error status. The device has a paper jam, a staple jam, or an operation error. Table 1-1 User LED light patterns Light status Interpretation Green solid Green blinking Amber blinking Amber solid Off The device is operating normally. Light patterns Figure 1-1 Location of LED light NOTE: Your printer or MFP model...
HP LaserJet MFP Multifunction Finisher - Administrator Guide - Page 31

...HewlettPackard warranty or service agreements. ● Check the cables and connectors between the printer and the device. ● You are experiencing general repeated stapler jam ● problems. &#... Repeated jams that occur when print media travels between the printer and the device might mean that the printer and device are using the supported media weights and sizes. (See Supported...
HP LaserJet M9040/M9050 MFP - User Guide - Page 9

...documents ...137 Send documents ...137 Send a document 137 Use the auto-complete function 138 Use the address book ...139 Create a recipient list ...139 Use ...use other support features 161 Upload a file to the printer 161 Update the firmware ...162 Activate the two-sided printing (duplexing) mode 162 Lock or unlock printer storage devices 162 Save or print stored jobs 162 Configure trays ......
HP LaserJet M9040/M9050 MFP - User Guide - Page 176

...-sided printing (duplexing) mode Turn on the two-sided printing feature on the printer job-storing function, or print a stored job from the computer. Select Enable Duplex Mode to ... In the Configuration Settings list, select Firmware Update. 3. Click Apply Now. Lock or unlock printer storage devices Manage access to unlock. 5. Click Choose, navigate to the firmware file that you want to...
Service Manual - Page 326

...Recommended action 30.1.08 Scan failure The product has experienced a flatbed motor ● failure. Run the flatbed motor diagnostic test to verify that the pickup roller assembly is functioning correctly. ● Check ... connector at scanner control PCA location J109, and connector J156 on the ADF fan. ● Replace the ADF fan. ● Replace the SCB. 30.1.12 Scan failure The ADF has...
Service Manual - Page 573

See ADF B belts scanner 106 separation belt assembly in ADF, remove and reinstall 214 separation belts in ADF, remove and reinstall 217 bias generation circuits 131 billing codes report, fax 65 bins capacities 5 locating 61 multifunction finisher 61 select for faxes 19 selecting 62 sensors 142 setting for print jobs 22 blank pages suppress...
Service Manual - Page 581

...assembly, remove and reinstall 220 ADF width sensor adjustment 348 flatbed 117 pickup and feed system 142 test for Tray 4 350 sequences failure... 37 HP Easy Printer Care 70 HP ...multifunction finisher 9 information, stapler/stacker 8 stapler/stacker features 8 selecting output location 62 Start button, control panel 12, 14 startup sequence 103 states of operation 101 ENWW Index 563 scanner assembly...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP LaserJet M9040/M9050 - Multifunction Printer manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.