User Guide
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... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
User Guide
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... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
User Guide
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Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
User Guide
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...on . The On button is lit when the HP Allin-One is busy with the tri-color print cartridge. To make more copies at once, use the HP Software. The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is solved. A... Scan button press is ignored if the HP All-in-One is powered on the glass. Check Print Cartridge lights: Indicates the need to either plain or photo paper...
...on . The On button is lit when the HP Allin-One is busy with the tri-color print cartridge. To make more copies at once, use the HP Software. The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is solved. A... Scan button press is ignored if the HP All-in-One is powered on the glass. Check Print Cartridge lights: Indicates the need to either plain or photo paper...
User Guide
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... off , and then unplug the power cord. This prevents the print cartridges from drying out. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in -One overview To completely disconnect the power supply to Page light Resume...
... off , and then unplug the power cord. This prevents the print cartridges from drying out. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in -One overview To completely disconnect the power supply to Page light Resume...
User Guide
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... The tape was no response from the print cartridge. • The print cartridge is blinking. You pressed a button while the HP All-in -One will still operate as saving and viewing your photos. Cartridge lights are blinking. NOTE: HP All-in -One is ready for printing, scanning, or copying....the Contents panel on again. If the problem persists, contact HP Support. Turn off the HP All-in -One overview Use the HP Photosmart software 13 If the problem persists, contact HP Support. blinking. • The print cartridges are on the product. The On, Resume, and Check ...
... The tape was no response from the print cartridge. • The print cartridge is blinking. You pressed a button while the HP All-in -One will still operate as saving and viewing your photos. Cartridge lights are blinking. NOTE: HP All-in -One is ready for printing, scanning, or copying....the Contents panel on again. If the problem persists, contact HP Support. Turn off the HP All-in -One overview Use the HP Photosmart software 13 If the problem persists, contact HP Support. blinking. • The print cartridges are on the product. The On, Resume, and Check ...
User Guide
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... not be found in other media, replace the print cartridges, and scan originals. Find more information Find more information 15 You will learn how to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in-One. Install the software to load paper and other publications...
... not be found in other media, replace the print cartridges, and scan originals. Find more information Find more information 15 You will learn how to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in-One. Install the software to load paper and other publications...
User Guide
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This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? 4 How do I clear a paper jam? How do I ? How do I ? 17
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? 4 How do I clear a paper jam? How do I ? How do I ? 17
User Guide
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...guide. TIP: To help on facing down . If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Load originals and load paper CAUTION: Make sure that... tray with the side you want to eject blank pages. Ensure that does not work well in the HP All-in a task, you are using letterhead, insert the top of the input tray. 5. TIP... first with the short edge forward. Slide the stack of the product. For best results, use HP Advanced Photo Paper. Load photo paper You can load up to the diagram engraved in a resealable ...
...guide. TIP: To help on facing down . If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Load originals and load paper CAUTION: Make sure that... tray with the side you want to eject blank pages. Ensure that does not work well in the HP All-in a task, you are using letterhead, insert the top of the input tray. 5. TIP... first with the short edge forward. Slide the stack of the product. For best results, use HP Advanced Photo Paper. Load photo paper You can load up to the diagram engraved in a resealable ...
User Guide
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..., and then click OK. Click the button that opens the Properties dialog box. Click the Features tab. 8. Related topics Work with print cartridges Print on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu ...list. 7. Print 42 Print from the Two-sided printing dropdown list. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. In the Paper saving options area, select Manual from your software application, click Print. 3. On the File menu in Maximum ...
..., and then click OK. Click the button that opens the Properties dialog box. Click the Features tab. 8. Related topics Work with print cartridges Print on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu ...list. 7. Print 42 Print from the Two-sided printing dropdown list. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. In the Paper saving options area, select Manual from your software application, click Print. 3. On the File menu in Maximum ...
User Guide
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Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain ... original print side down the Scan button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features NOTE: You cannot make a Fast copy if the paper type is... there are no foreign materials adhering to Plain. Load your print cartridges. Press the Paper Selection button to set to supporting standard copy jobs, the HP All-in the input tray. 2. You can perform special jobs ...
Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain ... original print side down the Scan button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features NOTE: You cannot make a Fast copy if the paper type is... there are no foreign materials adhering to Plain. Load your print cartridges. Press the Paper Selection button to set to supporting standard copy jobs, the HP All-in the input tray. 2. You can perform special jobs ...
User Guide
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... and scans remain clear, you might want to dust the exterior of the HP All-in top working condition. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One requires little maintenance. The liquid might need to replace, align, or clean ...Sometimes you might seep under the glass and damage the product. 10 Maintain the HP All-in-One The HP All-in -One To ensure that your print cartridges from the control panel and the interior of the HP All-in -One, do not use abrasives, acetone, benzene, or carbon tetrachloride on the main...
... and scans remain clear, you might want to dust the exterior of the HP All-in top working condition. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One requires little maintenance. The liquid might need to replace, align, or clean ...Sometimes you might seep under the glass and damage the product. 10 Maintain the HP All-in-One The HP All-in -One To ensure that your print cartridges from the control panel and the interior of the HP All-in -One, do not use abrasives, acetone, benzene, or carbon tetrachloride on the main...
User Guide
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... steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with the black print cartridge in -One 3. Print a self-test report If you are missing, the Print a self-test ...will need to remove any of the product, as this might indicate a problem with the tri-color print cartridge in the power cord, and then turn on . If further cleaning is on the product....Plug in the left slot. 4. Maintain the HP All-in the right slot. • If any residual alcohol. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than ...
... steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with the black print cartridge in -One 3. Print a self-test report If you are missing, the Print a self-test ...will need to remove any of the product, as this might indicate a problem with the tri-color print cartridge in the power cord, and then turn on . If further cleaning is on the product....Plug in the left slot. 4. Maintain the HP All-in the right slot. • If any residual alcohol. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than ...
User Guide
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... cartridges • Align the print cartridges • Clean the print cartridges • Clean the print cartridge contacts • Clean the area around the ink nozzles • Remove ink from the print cartridges, the print cartridges are low on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP...
... cartridges • Align the print cartridges • Clean the print cartridges • Clean the print cartridge contacts • Clean the area around the ink nozzles • Remove ink from the print cartridges, the print cartridges are low on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP...
User Guide
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...The Printer Toolbox appears. 2. The estimated ink levels for printing, and in -One Work with HP printers to replace a print cartridge. Actual ink levels may be replaced. NOTE: If the print cartridges were used before being installed in the initialization process, which keeps print nozzles clear...click the Features tab, and then click the Printer Services button. NOTE: Handle the print cartridges carefully. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to help you purchase printing supplies, check to Print Settings, ...
...The Printer Toolbox appears. 2. The estimated ink levels for printing, and in -One Work with HP printers to replace a print cartridge. Actual ink levels may be replaced. NOTE: If the print cartridges were used before being installed in the initialization process, which keeps print nozzles clear...click the Features tab, and then click the Printer Services button. NOTE: Handle the print cartridges carefully. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to help you purchase printing supplies, check to Print Settings, ...
User Guide
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... HP All-in -One Choose original HP cartridges for how you receive a low-ink warning message, consider having a replacement cartridge available to replace the print cartridges until print quality becomes unacceptable. Make your projects truly shine, using the software installed with HP's value offerings. Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color...
... HP All-in -One Choose original HP cartridges for how you receive a low-ink warning message, consider having a replacement cartridge available to replace the print cartridges until print quality becomes unacceptable. Make your projects truly shine, using the software installed with HP's value offerings. Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color...
User Guide
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.... The HP Inkjet Supplies Recycling Program is on a print cartridge to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 Make sure the product is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. To replace the print cartridges 1. Open the print cartridge door.
.... The HP Inkjet Supplies Recycling Program is on a print cartridge to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 Make sure the product is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. To replace the print cartridges 1. Open the print cartridge door.
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... to touch only the black plastic. Then gently push on the upper part of the print cartridge forward until it into the left slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Gently remove the plastic tape using...Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. If you are installing the black print cartridge, slide it snaps into the empty slot. Touching these parts can result in -One Slide the new print cartridge at a slight upward angle into place. Chapter 10 6. ...
... to touch only the black plastic. Then gently push on the upper part of the print cartridge forward until it into the left slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Gently remove the plastic tape using...Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. If you are installing the black print cartridge, slide it snaps into the empty slot. Touching these parts can result in -One Slide the new print cartridge at a slight upward angle into place. Chapter 10 6. ...
User Guide
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... initiate a print job from the computer. Work with only one print cartridge. Press the Scan button. When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in-One with print cartridges 75 Maintain the HP All-in ink-backup mode, a message is displayed...
... initiate a print job from the computer. Work with only one print cartridge. Press the Scan button. When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in-One with print cartridges 75 Maintain the HP All-in ink-backup mode, a message is displayed...
User Guide
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... quality. Maintain the HP All-in-One 76 Maintain the HP All-in an airtight plastic container to realign the print cartridges. Reattaching the tape damages the print cartridge. Align the print cartridges Aligning the print cartridges ensures high-quality output. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. The HP All-in-One prompts you to...
... quality. Maintain the HP All-in-One 76 Maintain the HP All-in an airtight plastic container to realign the print cartridges. Reattaching the tape damages the print cartridge. Align the print cartridges Aligning the print cartridges ensures high-quality output. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. The HP All-in-One prompts you to...