HP ENVY 13 - Maintenance and Service Guide
Page 6
Contents 6 Specifications Computer specifications 6-1 13.1-in HD+ display specifications 6-2 13.1-in HD display specifications 6-3 Hard drive specifications 6-4 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 6-6 System DMA specifications 6-7 System memory map specifications 6-7 System interrupt specifications 6-8 System I/O address specifications 6-9 7 Screw listing Phillips PM2.0×6.0 screw 7-1 Phillips PM2.0×6.0 screw 7-2 Phillips...
Contents 6 Specifications Computer specifications 6-1 13.1-in HD+ display specifications 6-2 13.1-in HD display specifications 6-3 Hard drive specifications 6-4 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 6-6 System DMA specifications 6-7 System memory map specifications 6-7 System interrupt specifications 6-8 System I/O address specifications 6-9 7 Screw listing Phillips PM2.0×6.0 screw 7-1 Phillips PM2.0×6.0 screw 7-2 Phillips...
HP ENVY 13 - Maintenance and Service Guide
Page 7
Contents 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-2 HDMI 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index vii Maintenance and Service Guide
Contents 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-2 HDMI 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index vii Maintenance and Service Guide
HP ENVY 13 - Maintenance and Service Guide
Page 21
... name affixed to each product. The part number helps a service technician determine what components and parts are needed. 3-2 Maintenance and Service Guide This number provides specific information about the product's hardware components.
... name affixed to each product. The part number helps a service technician determine what components and parts are needed. 3-2 Maintenance and Service Guide This number provides specific information about the product's hardware components.
HP ENVY 13 - Maintenance and Service Guide
Page 34
... number (p/n) Description This is an alphanumeric identifier that is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. Removal and replacement procedures Service tag When ordering parts or requesting information, provide the computer serial number and model...
... number (p/n) Description This is an alphanumeric identifier that is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. Removal and replacement procedures Service tag When ordering parts or requesting information, provide the computer serial number and model...
HP ENVY 13 - Maintenance and Service Guide
Page 60
... exit Setup Utility with or without saving your computer. Enter, change the system time and date. ■ View identification information about the computer. ■ View specification information, such as processor information, memory size, and system BIOS. Setup Utility Menus The menu tables in this section provide an overview of Setup Utility...
... exit Setup Utility with or without saving your computer. Enter, change the system time and date. ■ View identification information about the computer. ■ View specification information, such as processor information, memory size, and system BIOS. Setup Utility Menus The menu tables in this section provide an overview of Setup Utility...
HP ENVY 13 - Maintenance and Service Guide
Page 64
The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 6 Specifications Computer specifications Metric U.S. Dimensions Width 32.0 cm 12.6 in Depth 21.5 cm 8.5 in Height 2.1 cm 0.8 in Weight 1.79 kg 3.9 lbs Input power Operating voltage 19.0 V dc @ 3.42 A - ...
The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 6 Specifications Computer specifications Metric U.S. Dimensions Width 32.0 cm 12.6 in Depth 21.5 cm 8.5 in Height 2.1 cm 0.8 in Weight 1.79 kg 3.9 lbs Input power Operating voltage 19.0 V dc @ 3.42 A - ...
HP ENVY 13 - Maintenance and Service Guide
Page 65
Specifications 13.1-in HD+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 16.4 cm 29.0 cm 33.3 cm Up to 16.8 million 250:1 (typical) 370 nits (typical) 6.5 in 11.4 in 13.1 in 0.279 × 0.279 mm 1600 × 900 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) 6-2 Maintenance and Service Guide
Specifications 13.1-in HD+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 16.4 cm 29.0 cm 33.3 cm Up to 16.8 million 250:1 (typical) 370 nits (typical) 6.5 in 11.4 in 13.1 in 0.279 × 0.279 mm 1600 × 900 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) 6-2 Maintenance and Service Guide
HP ENVY 13 - Maintenance and Service Guide
Page 66
13.1-in HD display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Specifications Metric U.S. 16.4 cm 29.0 cm 33.3 cm Up to 16.8 million 250:1 (typical) 410 nits (typical) 6.5 in 11.4 in 13.1 in 0.279 × 0.279 mm 1366 × 768 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) Maintenance and Service Guide 6-3
13.1-in HD display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Specifications Metric U.S. 16.4 cm 29.0 cm 33.3 cm Up to 16.8 million 250:1 (typical) 410 nits (typical) 6.5 in 11.4 in 13.1 in 0.279 × 0.279 mm 1366 × 768 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) Maintenance and Service Guide 6-3
HP ENVY 13 - Maintenance and Service Guide
Page 67
Specifications Hard drive specifications 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA ... = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Contact technical support for details. 6-4 Maintenance and Service Guide Actual drive specifications may differ slightly. ✎ Certain restrictions and exclusions apply.
Specifications Hard drive specifications 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA ... = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Contact technical support for details. 6-4 Maintenance and Service Guide Actual drive specifications may differ slightly. ✎ Certain restrictions and exclusions apply.
HP ENVY 13 - Maintenance and Service Guide
Page 68
... ROM DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Read: Write: BD-ROM, BD-...
... ROM DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Read: Write: BD-ROM, BD-...
HP ENVY 13 - Maintenance and Service Guide
Page 70
...64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CFFFF 000E8000-000FFFFF 00100000-XFFFFFFF (X+1)0000000-FEDFFFFF FED00000-FED003FF FEE01000-FFFFFFFF Specifications System function Base memory Video memory Video BIOS System BIOS Extended memory (based on memory installed) PCI bus High-...precision event timer PCI bus Maintenance and Service Guide 6-7 System DMA specifications Hardware DMA system function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access ...
...64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CFFFF 000E8000-000FFFFF 00100000-XFFFFFFF (X+1)0000000-FEDFFFFF FED00000-FED003FF FEE01000-FFFFFFFF Specifications System function Base memory Video memory Video BIOS System BIOS Extended memory (based on memory installed) PCI bus High-...precision event timer PCI bus Maintenance and Service Guide 6-7 System DMA specifications Hardware DMA system function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access ...
HP ENVY 13 - Maintenance and Service Guide
Page 71
...; ExpressCards may assert IRQ3 or IRQ4. ✎ For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used. 6-8 Maintenance and Service Guide Specifications System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics...
...; ExpressCards may assert IRQ3 or IRQ4. ✎ For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used. 6-8 Maintenance and Service Guide Specifications System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics...
HP ENVY 13 - Maintenance and Service Guide
Page 74
7 Screw listing This chapter provides specification and reference information for the screws used : 3 screws that secure the top cover to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-1 The screws listed in this chapter are available in the computer. Phillips PM2.0×6.0 screw Color Silver Quantity 3 Length 6.0 mm Thread 2.0 mm Where used in the Screw Kit, spare part number 538341-001.
7 Screw listing This chapter provides specification and reference information for the screws used : 3 screws that secure the top cover to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-1 The screws listed in this chapter are available in the computer. Phillips PM2.0×6.0 screw Color Silver Quantity 3 Length 6.0 mm Thread 2.0 mm Where used in the Screw Kit, spare part number 538341-001.
HP ENVY 13 - Maintenance and Service Guide
Page 87
... Windows Backup and Restore, follow these steps: ✎ Be sure that point if you want to save and name a snapshot of your hard drive at a specific point in time. Follow the on -screen instructions. 8-4 Maintenance and Service Guide Refer to improve the security of your computer. Under Protection Settings, select the...
... Windows Backup and Restore, follow these steps: ✎ Be sure that point if you want to save and name a snapshot of your hard drive at a specific point in time. Follow the on -screen instructions. 8-4 Maintenance and Service Guide Refer to improve the security of your computer. Under Protection Settings, select the...
HP ENVY 13 - Maintenance and Service Guide
Page 95
..., 3-conductor, 1.00-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany...
..., 3-conductor, 1.00-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany...
HP ENVY 13 - Maintenance and Service Guide
Page 96
...Industries Alliance (EIA) Web site at end-of-life. This section provides disassembly instructions for recycling purposes are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can result in general household waste. ... When you remove these components, handle them carefully. ✎ Materials Disposal. Follow the local laws and regulations in this HP product contains mercury, which might require special handling at http://www.eiae.org. For disposal or recycling information, contact your area...
...Industries Alliance (EIA) Web site at end-of-life. This section provides disassembly instructions for recycling purposes are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can result in general household waste. ... When you remove these components, handle them carefully. ✎ Materials Disposal. Follow the local laws and regulations in this HP product contains mercury, which might require special handling at http://www.eiae.org. For disposal or recycling information, contact your area...
HP ENVY 13 - Maintenance and Service Guide
Page 102
...number 3-5, 3-10, 4-18 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive precautions 4-2 spare part number 3-6, 3-10 specifications 6-5 bottom components 2-8 button components 2-2 buttons power 2-2 TouchPad 2-5 TouchPad on/off 2-5 C cables, service considerations 4-1 caps ...left-side 2-6 lights 2-4 right-side 2-7 switches 2-2 top 2-1 TouchPad and TouchPad buttons 2-5 computer feet locations 4-6 spare part number 4-6 computer specifications 6-1 connector pinout audio-in jack 9-1 audio-out jack 9-2 HDMI port 9-3 headphone jack 9-2 microphone jack 9-1 USB port 9-4 connectors, service ...
...number 3-5, 3-10, 4-18 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive precautions 4-2 spare part number 3-6, 3-10 specifications 6-5 bottom components 2-8 button components 2-2 buttons power 2-2 TouchPad 2-5 TouchPad on/off 2-5 C cables, service considerations 4-1 caps ...left-side 2-6 lights 2-4 right-side 2-7 switches 2-2 top 2-1 TouchPad and TouchPad buttons 2-5 computer feet locations 4-6 spare part number 4-6 computer specifications 6-1 connector pinout audio-in jack 9-1 audio-out jack 9-2 HDMI port 9-3 headphone jack 9-2 microphone jack 9-1 USB port 9-4 connectors, service ...
HP ENVY 13 - Maintenance and Service Guide
Page 103
Index DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 4-2 spare part number 3-6, 3-10 specifications 6-6 E electrostatic discharge 4-2 equipment guidelines 4-4 esc key 2-3 Ethernet, product description 1-3 external media card, product ...components 2-6 G graphics, product description 1-1 grounding equipment and methods 4-2 H hard drive product description 1-2 removal 4-15 spare part numbers 3-5, 3-6, 3-9, 4-15 specifications 6-4 Hard Drive Mounting Kit, spare part number 3-5, 3-6, 3-10 HDMI port connector pinout 9-3 location 2-7 HDMI-to-VGA adapter, spare part number 3-7, ...
Index DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 4-2 spare part number 3-6, 3-10 specifications 6-6 E electrostatic discharge 4-2 equipment guidelines 4-4 esc key 2-3 Ethernet, product description 1-3 external media card, product ...components 2-6 G graphics, product description 1-1 grounding equipment and methods 4-2 H hard drive product description 1-2 removal 4-15 spare part numbers 3-5, 3-6, 3-9, 4-15 specifications 6-4 Hard Drive Mounting Kit, spare part number 3-5, 3-6, 3-10 HDMI port connector pinout 9-3 location 2-7 HDMI-to-VGA adapter, spare part number 3-7, ...
HP ENVY 13 - Maintenance and Service Guide
Page 104
... 3-5, 3-6, 3-9, 4-15 Solid-state Drive Mounting Kit, spare part number 3-5, 3-6, 3-10 speaker assembly removal 4-13 spare part number 3-5, 3-10, 4-13 speakers 2-6 specifications Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive 6-5 computer 6-1 display assembly 6-2, 6-3 DVD±RW and... 2-2 system board removal 4-20 spare part numbers 3-4, 3-9, 3-10, 4-20 System Configuration menu 5-4 system DMA specifications 6-7 system I/O address specifications 6-9 system interrupt specifications 6-8 system memory map specifications 6-7 system recovery 8-1 Index-3 Maintenance and Service Guide
... 3-5, 3-6, 3-9, 4-15 Solid-state Drive Mounting Kit, spare part number 3-5, 3-6, 3-10 speaker assembly removal 4-13 spare part number 3-5, 3-10, 4-13 speakers 2-6 specifications Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive 6-5 computer 6-1 display assembly 6-2, 6-3 DVD±RW and... 2-2 system board removal 4-20 spare part numbers 3-4, 3-9, 3-10, 4-20 System Configuration menu 5-4 system DMA specifications 6-7 system I/O address specifications 6-9 system interrupt specifications 6-8 system memory map specifications 6-7 system recovery 8-1 Index-3 Maintenance and Service Guide
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
...turned on and the hard drive is not applicable to shock events beyond their specifications, they are exposed to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error... make improvements to the drive's susceptibility to shock events. Shock events With each new generation of an issue with an SSD, the HP Diagnostics should be run. The following sections explain how to be displayed such as a clicking noise, the failure to mimic hard drive...
...turned on and the hard drive is not applicable to shock events beyond their specifications, they are exposed to Solid State Drives. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error... make improvements to the drive's susceptibility to shock events. Shock events With each new generation of an issue with an SSD, the HP Diagnostics should be run. The following sections explain how to be displayed such as a clicking noise, the failure to mimic hard drive...