HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... shock events, software issues, and more . Shock events Shock events can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . A hard drive that is important to check the physical connector that says "Imminent drive failure." ... : • The SSD drive is no longer recognized by software issues. Typically, these : Connector issues It is not detected by the BIOS or operating system may cause different error messages to be displayed such as a clicking noise, the failure to complete servo, and/or an ...
... shock events, software issues, and more . Shock events Shock events can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . A hard drive that is important to check the physical connector that says "Imminent drive failure." ... : • The SSD drive is no longer recognized by software issues. Typically, these : Connector issues It is not detected by the BIOS or operating system may cause different error messages to be displayed such as a clicking noise, the failure to complete servo, and/or an ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...the drive to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is available through the ...commercial notebook system BIOS. If the notebook is accidentally dropped or is being moved. This diagnostic routine detects...
...the drive to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is available through the ...commercial notebook system BIOS. If the notebook is accidentally dropped or is being moved. This diagnostic routine detects...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...space is unused for an extended period of your computer. If an OS that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on the physical media, making the drive... easier to manufacture and able to contiguous space. HP CMI - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for ...
...space is unused for an extended period of your computer. If an OS that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on the physical media, making the drive... easier to manufacture and able to contiguous space. HP CMI - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for ...
HP Notebook Reference Guide
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... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
HP Notebook Reference Guide
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... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
HP Notebook Reference Guide
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... and recovery service available in Computer Setup* internal network adapter 50 Chapter 7 Security Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of your computer for protecting the confidentiality, integrity, and availability ... variety of malicious code. You must purchase the software and subscribe to the service in order to the computer, and if HP Security Manager software is installed. For information about ordering the Computrace software, go to act as viruses, worms, and other authentication...
... and recovery service available in Computer Setup* internal network adapter 50 Chapter 7 Security Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of your computer for protecting the confidentiality, integrity, and availability ... variety of malicious code. You must purchase the software and subscribe to the service in order to the computer, and if HP Security Manager software is installed. For information about ordering the Computrace software, go to act as viruses, worms, and other authentication...
HP Notebook Reference Guide
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...password for more than one Computer Setup feature. You can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Using passwords 51 The password is encrypted, and if you must answer security questions ...to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (...
...password for more than one Computer Setup feature. You can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Using passwords 51 The password is encrypted, and if you must answer security questions ...to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (...
HP Notebook Reference Guide
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...* Protects access to the internal hard drive that is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to select Security > Setup BIOS Administrator Password, and then press enter. 4. DriveLock user password...* Protects access to the internal hard drive that enhances and enables other HP ProtectTools Security Manager security features...
...* Protects access to the internal hard drive that is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to select Security > Setup BIOS Administrator Password, and then press enter. 4. DriveLock user password...* Protects access to the internal hard drive that enhances and enables other HP ProtectTools Security Manager security features...
HP Notebook Reference Guide
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... keys you must restart the computer and try again. 54 Chapter 7 Security Read the warning. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to confirm. 6. Turn on -screen instructions. - Press f10 to select File > Save Changes and Exit,...Turn on -screen instructions. - To continue, select YES. 7. Use the arrow keys to enter Computer Setup. 3. Entering a BIOS administrator password At the BIOS administrator password prompt, type your current password. 5. Your changes go into effect when the computer restarts. When prompted for Startup Menu...
... keys you must restart the computer and try again. 54 Chapter 7 Security Read the warning. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to confirm. 6. Turn on -screen instructions. - Press f10 to select File > Save Changes and Exit,...Turn on -screen instructions. - To continue, select YES. 7. Use the arrow keys to enter Computer Setup. 3. Entering a BIOS administrator password At the BIOS administrator password prompt, type your current password. 5. Your changes go into effect when the computer restarts. When prompted for Startup Menu...
HP Notebook Reference Guide
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... the screen. 2. Use a pointing device or the arrow keys to enter Computer Setup. 3. Using Computer Setup Automatic DriveLock 55 Turn on the drive you have a BIOS administrator password before you can set , change, or delete a DriveLock password in Computer Setup, follow these steps: 1. Entering an Automatic DriveLock password To enable an...
... the screen. 2. Use a pointing device or the arrow keys to enter Computer Setup. 3. Using Computer Setup Automatic DriveLock 55 Turn on the drive you have a BIOS administrator password before you can set , change, or delete a DriveLock password in Computer Setup, follow these steps: 1. Entering an Automatic DriveLock password To enable an...
HP Notebook Reference Guide
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... includes settings for Startup Menu" message is enabled. Turn on -screen instructions. Using Computer Setup 65 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard...
... includes settings for Startup Menu" message is enabled. Turn on -screen instructions. Using Computer Setup 65 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard...
HP Notebook Reference Guide
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... to select File > Restore Defaults. 4. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Your changes go into effect when the computer restarts. To exit Computer Setup menus, choose one of the following methods: ●...
... to select File > Restore Defaults. 4. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Your changes go into effect when the computer restarts. To exit Computer Setup menus, choose one of the following methods: ●...
HP Notebook Reference Guide
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...hard drive, or the USB flash drive. 6. Downloading SoftPaqs to your computer (or USB flash drive). 2. To install BIOS updates from the HP website. Download the SoftPaq from the HP website, follow the steps below: 1. The eROMpaq program runs. Press f2 to the Hewlett-Packard...installing and troubleshooting the file. Creating a bootable USB flash drive using system diagnostics 1. Download the SoftPaq from the HP website. 2. Click Update, and follow the on . 5. BIOS management using a SoftPaq 1. Copy the renamed file to enter Computer Setup. 8. Using Computer Setup 67
...hard drive, or the USB flash drive. 6. Downloading SoftPaqs to your computer (or USB flash drive). 2. To install BIOS updates from the HP website. Download the SoftPaq from the HP website, follow the steps below: 1. The eROMpaq program runs. Press f2 to the Hewlett-Packard...installing and troubleshooting the file. Creating a bootable USB flash drive using system diagnostics 1. Download the SoftPaq from the HP website. 2. Click Update, and follow the on . 5. BIOS management using a SoftPaq 1. Copy the renamed file to enter Computer Setup. 8. Using Computer Setup 67
HP Notebook Reference Guide
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.... 7. Locate the .bin file in the ROMpaq folder (for example, 68CDD.bin) and then copy it with the same prefix as ROM date and System BIOS) can be displayed by pressing fn+esc (if you need to the folder located in either the HP_Tools partition of the hard drive, or the... USB flash drive. 5. Copy the renamed file to your computer (or USB flash drive). 2. Download the SoftPaq from the HP website. Click Update System BIOS, and then click Accept to select File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup...
.... 7. Locate the .bin file in the ROMpaq folder (for example, 68CDD.bin) and then copy it with the same prefix as ROM date and System BIOS) can be displayed by pressing fn+esc (if you need to the folder located in either the HP_Tools partition of the hard drive, or the... USB flash drive. 5. Copy the renamed file to your computer (or USB flash drive). 2. Download the SoftPaq from the HP website. Click Update System BIOS, and then click Accept to select File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup...
HP Notebook Reference Guide
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... hard drive. If no instructions are ready to install the update. Using the hard drive path you are displayed, follow these steps: 1. BIOS Setup Menu The tables in an optional docking device, or connected to an optional power source. Using Computer Setup 69 Do not download or ...complete. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. At the download area, follow these steps: a. You may need to access this path when you recorded earlier, open the folder on ...
... hard drive. If no instructions are ready to install the update. Using the hard drive path you are displayed, follow these steps: 1. BIOS Setup Menu The tables in an optional docking device, or connected to an optional power source. Using Computer Setup 69 Do not download or ...complete. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. At the download area, follow these steps: a. You may need to access this path when you recorded earlier, open the folder on ...
HP Notebook Reference Guide
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... TPM status (select models only). Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics If the test detects a damaged sector, it attempts to move the data to determine if the computer hardware is functioning properly.... ● Run-in every sector of additional tests checks your computer to your computer. ● View specification information about the processor, memory size, and system BIOS.
... TPM status (select models only). Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics If the test detects a damaged sector, it attempts to move the data to determine if the computer hardware is functioning properly.... ● Run-in every sector of additional tests checks your computer to your computer. ● View specification information about the processor, memory size, and system BIOS.
HP Notebook Reference Guide
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... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
HP Notebook Reference Guide
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...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
HP ProtectTools Getting Started
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...Step logon, or clear the check box to select each credential, and then click OK. 5. In the left panel of this computer's HP ProtectTools users. Settings To allow users of Administrative Console, click Security, and then click Authentication. 2. In the left panel of this computer ... . 8. Click Apply. Session Policy To define policies governing the credentials required to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. To remove a credential, click the X, or right-click the credential, and then click Delete. 6. All...
...Step logon, or clear the check box to select each credential, and then click OK. 5. In the left panel of this computer's HP ProtectTools users. Settings To allow users of Administrative Console, click Security, and then click Authentication. 2. In the left panel of this computer ... . 8. Click Apply. Session Policy To define policies governing the credentials required to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. To remove a credential, click the X, or right-click the credential, and then click Delete. 6. All...
HP ProtectTools Getting Started
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... from the drop-down the computer, if hardware encrypted, or restart the computer, if software encrypted. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is displayed for software encryption or hardware encryption. 3. If hardware encryption was used , the drive...
... from the drop-down the computer, if hardware encrypted, or restart the computer, if software encrypted. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is displayed for software encryption or hardware encryption. 3. If hardware encryption was used , the drive...
