HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... mode • Using Sysprep with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... mode • Using Sysprep with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
User Guide - Windows 8
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... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
User Guide - Windows 8
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... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
User Guide - Windows 8
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... above. More HP resources You have already used Setup Instructions to http://www.hp.com/go/ contactHP. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go/orderdocuments or write to http://www.hp.com/ergo. product, go to turn on the Start screen, select My computer, and then select User guides, or go to http://welcome.hp.com/ country...
... above. More HP resources You have already used Setup Instructions to http://www.hp.com/go/ contactHP. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go/orderdocuments or write to http://www.hp.com/ergo. product, go to turn on the Start screen, select My computer, and then select User guides, or go to http://welcome.hp.com/ country...
User Guide - Windows 8
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Click Connect. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to a local area network (LAN) 19 Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: On some models, the wireless light is off . 2. If the WLAN is a security-enabled WLAN, you to enter a security code. NOTE: If no WLANs are off , press the wireless button. Select...
Click Connect. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to a local area network (LAN) 19 Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: On some models, the wireless light is off . 2. If the WLAN is a security-enabled WLAN, you to enter a security code. NOTE: If no WLANs are off , press the wireless button. Select...
User Guide - Windows 8
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... USB 3.0 devices and provide enhanced USB power performance. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. To view and control the bass properties: From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. WARNING! b key Enables or disables...
... USB 3.0 devices and provide enhanced USB power performance. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. To view and control the bass properties: From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. WARNING! b key Enables or disables...
User Guide - Windows 8
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... a USB port. ● Stop, disable, or remove any external media cards that are not using. ● Before you leave your work , initiate Sleep or shut down the computer. or - ● The power meter icon on battery power 43 Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Resolving a low battery level when no power source...
... a USB port. ● Stop, disable, or remove any external media cards that are not using. ● Before you leave your work , initiate Sleep or shut down the computer. or - ● The power meter icon on battery power 43 Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Resolving a low battery level when no power source...
User Guide - Windows 8
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... or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. Using a USB device 47 Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use the computer's power to run; Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system...
... or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. Using a USB device 47 Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use the computer's power to run; Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system...
User Guide - Windows 8
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... battery is sufficiently charged before writing to media. ● Do not type on the computer to play BD movies. ● Attempting to vibration. ● Make sure you have installed the latest software updates for best performance of your wireless feature. AACS keys require occasional renewal to support playback of power, be changed or erased; Inserting an optical disc 1. The following DVD formats are available: ◦ DVD-Recordable (DVD...
... battery is sufficiently charged before writing to media. ● Do not type on the computer to play BD movies. ● Attempting to vibration. ● Make sure you have installed the latest software updates for best performance of your wireless feature. AACS keys require occasional renewal to support playback of power, be changed or erased; Inserting an optical disc 1. The following DVD formats are available: ◦ DVD-Recordable (DVD...
User Guide - Windows 8
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... physical work . The computer has two memory module slots. The memory module slots are located on -screen instructions. To add or replace a memory module: Improving performance 57 To run Disk Defragmenter: 1. WARNING! After you have in one of static electricity by touching a grounded metal object. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. CAUTION: Electrostatic discharge (ESD) can defragment your hard drive at...
... physical work . The computer has two memory module slots. The memory module slots are located on -screen instructions. To add or replace a memory module: Improving performance 57 To run Disk Defragmenter: 1. WARNING! After you have in one of static electricity by touching a grounded metal object. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. CAUTION: Electrostatic discharge (ESD) can defragment your hard drive at...
User Guide - Windows 8
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... the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Using the hard drive path you are displayed, follow these instructions: Do not disconnect power from the computer by following the on your hard drive where the BIOS update is connected to your hard drive...
... the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Using the hard drive path you are displayed, follow these instructions: Do not disconnect power from the computer by following the on your hard drive where the BIOS update is connected to your hard drive...
User Guide - Windows 8
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... restore to reset your information from the Windows Store, consider using Windows System Restore, see Windows Help and Support. For more information, see Removing the HP Recovery partition on page 74. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. For more information and steps for using HP Recovery Manager on page 75. 72 Chapter 11 Backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type...
... restore to reset your information from the Windows Store, consider using Windows System Restore, see Windows Help and Support. For more information, see Removing the HP Recovery partition on page 74. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. For more information and steps for using HP Recovery Manager on page 75. 72 Chapter 11 Backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type...
User Guide - Windows 8
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... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
User Guide - Windows 8
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...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is necessary to remove the battery to each product. The part number helps a service technician to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog This number describes the duration of the computer. This is unique to obtain these numbers. This number provides specific information about the product's hardware components. See Battery on the service tag...
... name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is necessary to remove the battery to each product. The part number helps a service technician to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog This number describes the duration of the computer. This is unique to obtain these numbers. This number provides specific information about the product's hardware components. See Battery on the service tag...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... update. Make a note of the path to the location on your hard drive where the BIOS update is complete. Follow any device, cable, or cord. 1. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. Double-click the file that are displayed on the screen reports a successful installation, you are displayed, follow these instructions: Do not disconnect power from the computer by following the on -screen instructions to download...
... update. Make a note of the path to the location on your hard drive where the BIOS update is complete. Follow any device, cable, or cord. 1. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. Double-click the file that are displayed on the screen reports a successful installation, you are displayed, follow these instructions: Do not disconnect power from the computer by following the on -screen instructions to download...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... a quick way to start Refresh: 1. For more information, see Recovering using HP Recovery Manager on page 108. ● If you can use the Factory Reset option of the screen to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for instructions on -screen instructions. On the Start screen, point to the far-right upper or lower corner of HP Recovery media to restore the factory...
... a quick way to start Refresh: 1. For more information, see Recovering using HP Recovery Manager on page 108. ● If you can use the Factory Reset option of the screen to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for instructions on -screen instructions. On the Start screen, point to the far-right upper or lower corner of HP Recovery media to restore the factory...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...
... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...