HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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.../docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management...
.../docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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.... This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is necessary to remove the battery to determine what components and parts are needed. 14 Chapter 3 Illustrated parts catalog The part number helps a service technician to obtain these numbers. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. See Battery for battery removal instructions...
.... This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is necessary to remove the battery to determine what components and parts are needed. 14 Chapter 3 Illustrated parts catalog The part number helps a service technician to obtain these numbers. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. See Battery for battery removal instructions...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... to installing new memory may result in various system problems. To update BIOS: 1. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Click the Download button, and then follow these steps: 1. Remove the service cover (see Battery). 5. Click Support & Drivers > click Drivers & Software. 3. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Select the operating...
... to installing new memory may result in various system problems. To update BIOS: 1. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Click the Download button, and then follow these steps: 1. Remove the service cover (see Battery). 5. Click Support & Drivers > click Drivers & Software. 3. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Select the operating...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... earlier, open the folder on your hard drive designation. Follow any device, cable, or cord. 1. Click the diagnostic test you connect your BIOS, make a note of the path to determine if the computer hardware is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. 72 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics From the Start screen, select the HP Support Assistant app. 2. Make a note...
... earlier, open the folder on your hard drive designation. Follow any device, cable, or cord. 1. Click the diagnostic test you connect your BIOS, make a note of the path to determine if the computer hardware is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. 72 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics From the Start screen, select the HP Support Assistant app. 2. Make a note...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition. Windows creates system restore points automatically during a Windows update and other system maintenance events. Restore and recovery There are several options for recovering your computer to its original state, Windows provides an easy way to restore without losing any personal information, Windows System Restore is an option. Restore and recovery 79 Minimized Image Recovery installs only drivers and hardware-enabling applications...
... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition. Windows creates system restore points automatically during a Windows update and other system maintenance events. Restore and recovery There are several options for recovering your computer to its original state, Windows provides an easy way to restore without losing any personal information, Windows System Restore is an option. Restore and recovery 79 Minimized Image Recovery installs only drivers and hardware-enabling applications...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... audio-out jack 11 B b key 7 base enclosure, spare part number 17, 22 battery removal 31 spare part number 17, 21, 31 battery bay 13 battery release latch 13 bottom components 13 button components 6 buttons optical drive eject 11 power 6 TouchPad 9 TouchPad on/off 9 C cables, service considerations 24 caps lock light 8 chipset, product description 1 components bottom 13 buttons 6 display 5 fingerprint reader 6 front 10 keys 7 left-side 10 lights 8 right-side 11 speakers 6 TouchPad 9 computer major components 16 part number 29 specifications...
... audio-out jack 11 B b key 7 base enclosure, spare part number 17, 22 battery removal 31 spare part number 17, 21, 31 battery bay 13 battery release latch 13 bottom components 13 button components 6 buttons optical drive eject 11 power 6 TouchPad 9 TouchPad on/off 9 C cables, service considerations 24 caps lock light 8 chipset, product description 1 components bottom 13 buttons 6 display 5 fingerprint reader 6 front 10 keys 7 left-side 10 lights 8 right-side 11 speakers 6 TouchPad 9 computer major components 16 part number 29 specifications...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... description 3 removal 41 spare part numbers 17, 22, 41 keys action 7 b7 esc 7 fn 7 Windows apps 7 Windows logo key 7 L left-side components 10 light components 8 lights caps lock 8 fingerprint reader 8 hard drive 12 mute 8 optical drive 11 power 8, 12 TouchPad 9 webcam 5 wireless 8 M mass storage device illustrated 20 precautions 25 spare part numbers 20 memory module product description 1 removal 36 spare part numbers 18, 21, 36 microphone location 5 product description 2 microphone jack 11 model description 29 model name 1 monitor port 10 mute light 8 N network jack 12 O operating system...
... description 3 removal 41 spare part numbers 17, 22, 41 keys action 7 b7 esc 7 fn 7 Windows apps 7 Windows logo key 7 L left-side components 10 light components 8 lights caps lock 8 fingerprint reader 8 hard drive 12 mute 8 optical drive 11 power 8, 12 TouchPad 9 webcam 5 wireless 8 M mass storage device illustrated 20 precautions 25 spare part numbers 20 memory module product description 1 removal 36 spare part numbers 18, 21, 36 microphone location 5 product description 2 microphone jack 11 model description 29 model name 1 monitor port 10 mute light 8 N network jack 12 O operating system...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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... video, product description 2 W warranty period 29 webcam 5 webcam light 5 webcam/microphone module removal 65 spare part number 19, 23, 66 Windows apps key 7 Windows logo key 7 wireless antenna locations 5 removal 69 spare part number 19, 22, 70 wireless light 8 wireless module compartment cover location 13 removal 38 spare part number 22, 39 wireless, product description 2 WLAN module removal 38 spare part numbers 18, 21, 22, 38 workstation guidelines 27 T tools required 24 top cover removal 45 spare part number 17, 23, 45 TouchPad button 9 TouchPad button board removal 51 spare part number...
... video, product description 2 W warranty period 29 webcam 5 webcam light 5 webcam/microphone module removal 65 spare part number 19, 23, 66 Windows apps key 7 Windows logo key 7 wireless antenna locations 5 removal 69 spare part number 19, 22, 70 wireless light 8 wireless module compartment cover location 13 removal 38 spare part number 22, 39 wireless, product description 2 WLAN module removal 38 spare part numbers 18, 21, 22, 38 workstation guidelines 27 T tools required 24 top cover removal 45 spare part number 17, 23, 45 TouchPad button 9 TouchPad button board removal 51 spare part number...
User Guide - Windows 8
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... know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and fingerprint reader 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17...
... know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and fingerprint reader 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17...
User Guide - Windows 8
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...local area network (LAN 19 4 Enjoying entertainment features ...20 Using the webcam ...23 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone (select models only 23 Using Beats Audio ...23 Accessing Beats Audio Control Panel 23 Enabling and Disabling Beats Audio 24 Checking the sound ...24 Using video ...24 Connecting a VGA monitor or projector 25 Connecting an HDMI device 26 Configuring audio settings (with HDMI TV 27 Using Intel Wireless Display (select models only 27 Managing your audio and video files 27 5 Navigating using touch gestures...
...local area network (LAN 19 4 Enjoying entertainment features ...20 Using the webcam ...23 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone (select models only 23 Using Beats Audio ...23 Accessing Beats Audio Control Panel 23 Enabling and Disabling Beats Audio 24 Checking the sound ...24 Using video ...24 Connecting a VGA monitor or projector 25 Connecting an HDMI device 26 Configuring audio settings (with HDMI TV 27 Using Intel Wireless Display (select models only 27 Managing your audio and video files 27 5 Navigating using touch gestures...
User Guide - Windows 8
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Handling drives ...58 Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...64 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...67 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 68 Using the fingerprint reader ...69 Using HP SimplePass...
Handling drives ...58 Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...64 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...67 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 68 Using the fingerprint reader ...69 Using HP SimplePass...
User Guide - Windows 8
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... can use operating system controls: 1. To use for Internet access. Setting up a WLAN To set up a WLAN and connect to the Internet, you can access a wireless local area network (WLAN), which is amber when all wireless devices are off the wireless devices simultaneously. NOTE: On some models, the wireless light is composed of other computers and accessories that can accommodate a large number of computers and accessories and can separate critical network functions. ●...
... can use operating system controls: 1. To use for Internet access. Setting up a WLAN To set up a WLAN and connect to the Internet, you can access a wireless local area network (WLAN), which is amber when all wireless devices are off the wireless devices simultaneously. NOTE: On some models, the wireless light is composed of other computers and accessories that can accommodate a large number of computers and accessories and can separate critical network functions. ●...
User Guide - Windows 8
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...: A wireless network must be set up before a wireless connection is possible. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. Closes an active app. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to the previous screen. Press the Windows logo key in combination with Windows 8 functions. From the Start screen, type h, and then select Help and Support. NOTE...
...: A wireless network must be set up before a wireless connection is possible. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. Closes an active app. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to the previous screen. Press the Windows logo key in combination with Windows 8 functions. From the Start screen, type h, and then select Help and Support. NOTE...
User Guide - Windows 8
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... use, see Connecting to connect the device. For added capacity or functionality, connect an external drive (purchased separately), such as SuperSpeed ports, are digital storage devices that stores your computer. Some devices come with your computer's software, operating system, and also provides storage for the types of your computer on select models) Blu-ray Disc (BD). USB 3.0 ports, also known as an optical drive or hard drive, or insert a digital storage card...
... use, see Connecting to connect the device. For added capacity or functionality, connect an external drive (purchased separately), such as SuperSpeed ports, are digital storage devices that stores your computer. Some devices come with your computer's software, operating system, and also provides storage for the types of your computer on select models) Blu-ray Disc (BD). USB 3.0 ports, also known as an optical drive or hard drive, or insert a digital storage card...
User Guide - Windows 8
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... USB ports are protected by HP 3D DriveGuard. HP recommends defragmenting your drive is running on battery power. Connect the computer to locate files, thus slowing down the computer. From the Start screen, type disk. A fragmented drive means data on the size of your computer manually at least once a month. However, depending on your hard drive at any time. Follow the on -screen instructions. Select Settings, and then select Free up disk...
... USB ports are protected by HP 3D DriveGuard. HP recommends defragmenting your drive is running on battery power. Connect the computer to locate files, thus slowing down the computer. From the Start screen, type disk. A fragmented drive means data on the size of your computer manually at least once a month. However, depending on your hard drive at any time. Follow the on -screen instructions. Select Settings, and then select Free up disk...
User Guide - Windows 8
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... password set , entered, changed , or deleted. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. For additional information about Windows passwords, such as it is set up your files, delete confidential files, and then remove all password settings. NOTE: The administrator password can be used in Windows, nor is it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on password. You may also set , entered, changed...
... password set , entered, changed , or deleted. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. For additional information about Windows passwords, such as it is set up your files, delete confidential files, and then remove all password settings. NOTE: The administrator password can be used in Windows, nor is it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on password. You may also set , entered, changed...
User Guide - Windows 8
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... need to reliable external power using the AC adapter. The hard drive designation is connected to access this information to locate the update later, after the download is downloaded. Double-click the file that contains the update. 4. Do not download or install a BIOS update while the computer is more recent than your hard drive that has an .exe extension (for HP updates now. 3. If the update is running on -screen instructions. 4. Using the hard drive path you are displayed...
... need to reliable external power using the AC adapter. The hard drive designation is connected to access this information to locate the update later, after the download is downloaded. Double-click the file that contains the update. 4. Do not download or install a BIOS update while the computer is more recent than your hard drive that has an .exe extension (for HP updates now. 3. If the update is running on -screen instructions. 4. Using the hard drive path you are displayed...
User Guide - Windows 8
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... or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you can use the Factory Reset option of HP Recovery Manager to recover the system without losing your personal information, settings, or apps that best matches your computer or were purchased from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and...
... or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you can use the Factory Reset option of HP Recovery Manager to recover the system without losing your personal information, settings, or apps that best matches your computer or were purchased from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and...
User Guide - Windows 8
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... battery temperature 45 Beats Audio 11, 21, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 24 best practices 1 BIOS determining version 73 downloading an update 74 updating 73 Bluetooth device 15, 18 Bluetooth label 14 boot order changing HP Recovery Manager 82 bottom 14 buttons left TouchPad 8 optical drive eject 5 power 10 right TouchPad 8 TouchPad on/off 8 C cables USB 52 caps lock light, identifying 9 caring for your computer 65 checking audio functions 24 cleaning your computer 65 components bottom 12 display...
... battery temperature 45 Beats Audio 11, 21, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 24 best practices 1 BIOS determining version 73 downloading an update 74 updating 73 Bluetooth device 15, 18 Bluetooth label 14 boot order changing HP Recovery Manager 82 bottom 14 buttons left TouchPad 8 optical drive eject 5 power 10 right TouchPad 8 TouchPad on/off 8 C cables USB 52 caps lock light, identifying 9 caring for your computer 65 checking audio functions 24 cleaning your computer 65 components bottom 12 display...
User Guide - Windows 8
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... replacing 62 memory module compartment, identifying 13 minimized image creating 81 minimized image recovery 82 mouse, external setting preferences 29 mute light, identifying 9 N network jack, identifying 5 O operating environment 85 optical disc inserting 55 removing 56 optical drive eject button, identifying 5 optical drive light, identifying 5 optical drive, identifying 5, 21 optional external devices, using 52 original system recovery 81 P passwords Setup Utility (BIOS) 68 Windows 68 pinching TouchPad gesture 31 ports external monitor 6, 22, 25 HDMI 6, 22, 26 Intel Wireless Display 27 USB...
... replacing 62 memory module compartment, identifying 13 minimized image creating 81 minimized image recovery 82 mouse, external setting preferences 29 mute light, identifying 9 N network jack, identifying 5 O operating environment 85 optical disc inserting 55 removing 56 optical drive eject button, identifying 5 optical drive light, identifying 5 optical drive, identifying 5, 21 optional external devices, using 52 original system recovery 81 P passwords Setup Utility (BIOS) 68 Windows 68 pinching TouchPad gesture 31 ports external monitor 6, 22, 25 HDMI 6, 22, 26 Intel Wireless Display 27 USB...