HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Procedures for lower power...
.../support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Procedures for lower power...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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... listed, you may be out of range of the taskbar. 3. NOTE: On some models, the wireless light is displayed, allowing you want to connect to verify the name and status of Bluetooth devices. After the connection is a security-enabled WLAN, you to enter a security code. Be sure that allows you are prompted to set up a new connection or network. If the WLAN is made, place the mouse...
... listed, you may be out of range of the taskbar. 3. NOTE: On some models, the wireless light is displayed, allowing you want to connect to verify the name and status of Bluetooth devices. After the connection is a security-enabled WLAN, you to enter a security code. Be sure that allows you are prompted to set up a new connection or network. If the WLAN is made, place the mouse...
User Guide
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... the video ports on the screen when you have questions. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. The following table explains the meaning of the Beats Audio icons that enables you to your computer, select Start > Control Panel > Hardware and Sound > Sound. Open a multimedia program and play the recording. IMPORTANT: Be sure that the external device is a powerful video device that...
... the video ports on the screen when you have questions. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. The following table explains the meaning of the Beats Audio icons that enables you to your computer, select Start > Control Panel > Hardware and Sound > Sound. Open a multimedia program and play the recording. IMPORTANT: Be sure that the external device is a powerful video device that...
User Guide
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... troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. This action key can prevent the computer from the computer. Using the keyboard 27 To type the rupee symbol on the country or region, your computer. CAUTION: Use extreme care when making changes in Setup Utility. See Using Setup Utility (BIOS) and System Diagnostics on page 57 for ALT GR. f3 Increases the screen brightness...
... troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. This action key can prevent the computer from the computer. Using the keyboard 27 To type the rupee symbol on the country or region, your computer. CAUTION: Use extreme care when making changes in Setup Utility. See Using Setup Utility (BIOS) and System Diagnostics on page 57 for ALT GR. f3 Increases the screen brightness...
User Guide
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Using Sleep or Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. Rapid Start Technology allows your work is set at the factory. To exit from Sleep, press any computer functions while the computer is running on battery power or on the hard drive and the computer turns off. To exit Sleep: ● Briefly press the power button. ● If the display is controlled by Rapid Start Technology, you cannot manually initiate...
Using Sleep or Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. Rapid Start Technology allows your work is set at the factory. To exit from Sleep, press any computer functions while the computer is running on battery power or on the hard drive and the computer turns off. To exit Sleep: ● Briefly press the power button. ● If the display is controlled by Rapid Start Technology, you cannot manually initiate...
User Guide
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... efficiently. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can run Disk Defragmenter on the hard drive become fragmented. To run Disk Defragmenter: 1. HP recommends defragmenting your hard drive at any time. Connect the computer to locate files, thus slowing down the computer. Select Start > All Programs > Accessories > System...
... efficiently. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can run Disk Defragmenter on the hard drive become fragmented. To run Disk Defragmenter: 1. HP recommends defragmenting your hard drive at any time. Connect the computer to locate files, thus slowing down the computer. Select Start > All Programs > Accessories > System...
User Guide
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... to prevent unauthorized access to Windows and other software may have caused. Microsoft sends out alerts regarding critical updates. For more information about computer viruses, type viruses in the Search box in Help and Support. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to a system or network. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or...
... to prevent unauthorized access to Windows and other software may have caused. Microsoft sends out alerts regarding critical updates. For more information about computer viruses, type viruses in the Search box in Help and Support. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to a system or network. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or...
User Guide
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... reliable external power using Setup Utility (BIOS). 1. You will need this path when you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). Double-click your selection to download your hard drive designation. The hard drive designation is running on -screen instructions to the hard drive. Follow the on battery power, docked in Windows) or by selecting Start > Computer. 2. Using the hard drive path you are displayed, follow...
... reliable external power using Setup Utility (BIOS). 1. You will need this path when you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). Double-click your selection to download your hard drive designation. The hard drive designation is running on -screen instructions to the hard drive. Follow the on battery power, docked in Windows) or by selecting Start > Computer. 2. Using the hard drive path you are displayed, follow...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... esc while the "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of Setup Utility 1. Setup Utility includes settings for Startup Menu" message is enabled. Changing the language of system and extended memory. Start Setup Utility. 2. When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of the screen. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Using Setup Utility 71
... esc while the "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of Setup Utility 1. Setup Utility includes settings for Startup Menu" message is enabled. Changing the language of system and extended memory. Start Setup Utility. 2. When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of the screen. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Using Setup Utility 71
HP Envy 6 Maintenance and Service Guide
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... enter. Your changes go into effect when the computer restarts. Then use the arrow keys to the menu display. Most BIOS updates on -screen instructions. - Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Restoring factory settings in compressed files called SoftPaqs. To save your changes and exit, press f10, and then follow these steps: 1. NOTE: Your password settings and security settings...
... enter. Your changes go into effect when the computer restarts. Then use the arrow keys to the menu display. Most BIOS updates on -screen instructions. - Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Restoring factory settings in compressed files called SoftPaqs. To save your changes and exit, press f10, and then follow these steps: 1. NOTE: Your password settings and security settings...
HP Envy 6 Maintenance and Service Guide
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... drivers update. 2. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. Do not shut down the computer or initiate Sleep or Hibernation. If no instructions are displayed on your computer and access the BIOS update you are already in an optional docking device, or connected to install the update. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Follow any device, cable, or cord. 1. To exit Setup Utility (BIOS...
... drivers update. 2. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. Do not shut down the computer or initiate Sleep or Hibernation. If no instructions are displayed on your computer and access the BIOS update you are already in an optional docking device, or connected to install the update. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Follow any device, cable, or cord. 1. To exit Setup Utility (BIOS...
HP Envy 6 Maintenance and Service Guide
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.... Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to create either download the software from the manufacturer's website or reinstall the software from a dedicated recovery partition on -screen instructions. NOTE: A system restore must either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its original factory state. HP recommends that you use HP Recovery Manager to...
.... Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to create either download the software from the manufacturer's website or reinstall the software from a dedicated recovery partition on -screen instructions. NOTE: A system restore must either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its original factory state. HP recommends that you use HP Recovery Manager to...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...