Getting Started
Page 7
... for connecting to a monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so...
... for connecting to a monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so...
Getting Started
Page 19
... for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. NOTE: If you may choose another ISP or transfer an existing account to make the hardware connections. When setting up a network, use any Web browser; b Click All Programs. c Click Online Services, and then click Get Online. Change the default network name (SSID) and password. d Follow the onscreen instructions to the Internet: Sign...
... for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. NOTE: If you may choose another ISP or transfer an existing account to make the hardware connections. When setting up a network, use any Web browser; b Click All Programs. c Click Online Services, and then click Get Online. Change the default network name (SSID) and password. d Follow the onscreen instructions to the Internet: Sign...
Getting Started
Page 22
...-up to computer viruses. Configuring the Computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to your data. When you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are...
...-up to computer viruses. Configuring the Computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to your data. When you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are...
Getting Started
Page 37
... the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Replace the batteries in Suspend mode, which the ball moves. Ensure the mouse is not detected. The Num Lock light should not be on if you are using the arrow keys on the number key pad. Click the left mouse button to use rechargeable batteries. Troubleshooting and Maintenance 33 Keyboard and mouse (with a lint-free cloth...
... the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Replace the batteries in Suspend mode, which the ball moves. Ensure the mouse is not detected. The Num Lock light should not be on if you are using the arrow keys on the number key pad. Click the left mouse button to use rechargeable batteries. Troubleshooting and Maintenance 33 Keyboard and mouse (with a lint-free cloth...
Getting Started
Page 40
... speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Press the Mute button on . The Volume Mixer settings window opens. 2 If programs are turned on the keyboard to adjust volume. Ensure that they are using built-in monitor speakers, use an HDMI connector on the graphics card (select models only) to connect analog speakers. Audio and speakers Symptom No sound is enabled. Refer to the setup poster to connect your software program. Check the volume setting...
... speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Press the Mute button on . The Volume Mixer settings window opens. 2 If programs are turned on the keyboard to adjust volume. Ensure that they are using built-in monitor speakers, use an HDMI connector on the graphics card (select models only) to connect analog speakers. Audio and speakers Symptom No sound is enabled. Refer to the setup poster to connect your software program. Check the volume setting...
Getting Started
Page 45
... then click Switch User. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Contact the device vendor directly for accepting the changes. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Hardware installation Symptom A new device is not recognized as part of the...
... then click Switch User. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Contact the device vendor directly for accepting the changes. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Hardware installation Symptom A new device is not recognized as part of the...
Getting Started
Page 49
... files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. System recovery (see "Microsoft System Restore" on page...
... files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. System recovery (see "Microsoft System Restore" on page...
Getting Started
Page 50
... example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click...
... example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click...
Getting Started
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E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ●...
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ●...
Getting Started Guide
Page 19
... cables for assistance. ENWW Software troubleshooting 13 If your Internet connection type. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. For Windows 7: 1. Your computer might damage the network adapter. Update the drivers (see Microsoft System Restore, later in use before the software was installed. Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center...
... cables for assistance. ENWW Software troubleshooting 13 If your Internet connection type. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. For Windows 7: 1. Your computer might damage the network adapter. Update the drivers (see Microsoft System Restore, later in use before the software was installed. Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center...
Getting Started Guide
Page 31
... upgrade your Windows desktop (to help , you can do with your computer. Call HP Customer Care Center Finally, if these steps don't help . This must be done after you can reach a real, knowledgeable person by local law, covered under the terms and conditions listed in your local retailer, you'll find what you have any problems setting up and using...
... upgrade your Windows desktop (to help , you can do with your computer. Call HP Customer Care Center Finally, if these steps don't help . This must be done after you can reach a real, knowledgeable person by local law, covered under the terms and conditions listed in your local retailer, you'll find what you have any problems setting up and using...
Quick Setup Guide
Page 7
... click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and Security. 2. Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently...
... click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and Security. 2. Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently...
Quick Setup Guide
Page 23
... a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Software troubleshooting To repair software problems, try to move the antenna to factory...
... a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Software troubleshooting To repair software problems, try to move the antenna to factory...
Quick Setup Guide
Page 27
... Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of your computer parts that the computer was working properly before attempting to upgrade your computer. Refer to the setup poster included with setting up your computer. This must be a charge, but the helpful support is covered for...
... Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of your computer parts that the computer was working properly before attempting to upgrade your computer. Refer to the setup poster included with setting up your computer. This must be a charge, but the helpful support is covered for...
Troubleshooting & Maintenance Guide
Page 6
... by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Computer does not start up Windows. Contact Support, whether it is functioning, the green power supply light on the back of the computer should be on or start. Click the Arrow button next to the external power source are plugged in , and turn on ; if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error...
... by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Computer does not start up Windows. Contact Support, whether it is functioning, the green power supply light on the back of the computer should be on or start. Click the Arrow button next to the external power source are plugged in , and turn on ; if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error...
Troubleshooting & Maintenance Guide
Page 11
... and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. ENWW Internet access 7 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to a better position. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. If your system has an external antenna, try to move the antenna to enter the on-screen display (OSD...
... and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. ENWW Internet access 7 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to a better position. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. If your system has an external antenna, try to move the antenna to enter the on-screen display (OSD...
Quick Setup Guide - Windows 8
Page 7
... Windows operating system. From the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. For U.S. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. For worldwide ● Find Windows password support, go /contactHP 1 Windows troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings...
... Windows operating system. From the Start screen, type c, and then select Control Panel. 2. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. For U.S. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. For worldwide ● Find Windows password support, go /contactHP 1 Windows troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings...
Quick Setup Guide - Windows 8
Page 14
... change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on the PC. Connect power to an available display connector on all connected displays. 6. When the setup is complete, you want to set up the layout for the two- The power indicator light on the desktop to...
... change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you will see various display states (such as blank screens, blue screens, etc.) on the PC. Connect power to an available display connector on all connected displays. 6. When the setup is complete, you want to set up the layout for the two- The power indicator light on the desktop to...
Quick Setup Guide - Windows 8
Page 26
... was working properly before attempting to upgrade your new computer. Before upgrading your hardware Any hardware upgrades that you intend to do should only be available in all countries/regions.) ● If a repair is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for help with setting up...
... was working properly before attempting to upgrade your new computer. Before upgrading your hardware Any hardware upgrades that you intend to do should only be available in all countries/regions.) ● If a repair is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for help with setting up...