Getting Started
Page 7
... adapter to connect the display to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. DVI Recommended for connecting to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. HDMI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. Setting...
... adapter to connect the display to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. DVI Recommended for connecting to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. HDMI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. Setting...
Getting Started
Page 19
... by the ISP. Change the default network name (SSID) and password. You need: For a network connection, see "Internet access" on page 1 to make the hardware connections. To check a wireless LAN device installation, see "Connecting to a Network" on the desktop, and then log in. 4 Open your Web browser and browse the Internet. To transfer existing accounts, follow the instructions provided by the ISP. 3 Connect to the Internet. b Click All Programs. c Click Online Services, and then click...
... by the ISP. Change the default network name (SSID) and password. You need: For a network connection, see "Internet access" on page 1 to make the hardware connections. To check a wireless LAN device installation, see "Connecting to a Network" on the desktop, and then log in. 4 Open your Web browser and browse the Internet. To transfer existing accounts, follow the instructions provided by the ISP. 3 Connect to the Internet. b Click All Programs. c Click Online Services, and then click...
Getting Started
Page 22
... disable or damage the operating system, software programs, or computer utilities. The software includes a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. To protect your privacy, use firewall software: Windows 7 includes firewall software preinstalled on a network, or block authorized e-mail attachments. Under some circumstances, a firewall can block access to Internet games, interfere with printer or file sharing on the computer. Run Windows 7 Update monthly to install...
... disable or damage the operating system, software programs, or computer utilities. The software includes a free trial subscription of protection updates. Instructions for using the Automatic Updates feature. To protect your privacy, use firewall software: Windows 7 includes firewall software preinstalled on a network, or block authorized e-mail attachments. Under some circumstances, a firewall can block access to Internet games, interfere with printer or file sharing on the computer. Run Windows 7 Update monthly to install...
Getting Started
Page 33
...-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Refer to the Help and Support Center or access...
...-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Refer to the Help and Support Center or access...
Getting Started
Page 37
...-free cloth (not paper). For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. NOTE: Do not use the arrow keys on the mouse. Use a mouse pad...
...-free cloth (not paper). For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. NOTE: Do not use the arrow keys on the mouse. Use a mouse pad...
Getting Started
Page 42
... on its right side. 2 Press the Eject button to open . 3 Select Eject from most computer stores. I cannot remove a CD or DVD. Internet access (continued) Symptom Internet programs do not start . Ensure the disc is installed in a vertical position, standard-sized discs fit into the recess inside the computer. Turn on page 45. To use a minidisc with the label facing out and centered in to start automatically.
... on its right side. 2 Press the Eject button to open . 3 Select Eject from most computer stores. I cannot remove a CD or DVD. Internet access (continued) Symptom Internet programs do not start . Ensure the disc is installed in a vertical position, standard-sized discs fit into the recess inside the computer. Turn on page 45. To use a minidisc with the label facing out and centered in to start automatically.
Getting Started
Page 44
... from a network drive to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) Codec error messages appear when I cannot play a movie properly, use a video recording program. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to...
... from a network drive to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) Codec error messages appear when I cannot play a movie properly, use a video recording program. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to...
Getting Started
Page 45
... pins in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that all cables are not bent. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. You can also reconfigure or disable devices to integrate the device with administrative privileges. You may need to switch users, click the Start button...
... pins in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that all cables are not bent. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. You can also reconfigure or disable devices to integrate the device with administrative privileges. You may need to switch users, click the Start button...
Getting Started
Page 49
... support additional types, such as restarting your hard disk drive. If your computer to restart the computer or turn the computer off completely and then power it . Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Allows reinstallation of the memory cards...
... support additional types, such as restarting your hard disk drive. If your computer to restart the computer or turn the computer off completely and then power it . Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Allows reinstallation of the memory cards...
Getting Started
Page 50
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you use...
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you use...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included...
Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included...
Getting Started Guide
Page 18
... speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. If you connected the speakers to your computer, and then unplug and reconnect the speakers. Under Hardware and Sound, click Troubleshoot and audio...
... speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. If you connected the speakers to your computer, and then unplug and reconnect the speakers. Under Hardware and Sound, click Troubleshoot and audio...
Getting Started Guide
Page 19
... an external antenna, try to move the antenna to factory defaults. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers.
... an external antenna, try to move the antenna to factory defaults. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers.
Getting Started Guide
Page 31
...your desktop from your computer. Be sure to also check the updates from HP about your computer. Any hardware upgrades that you intend to do should only be done first before you for choosing this document and search for your Windows desktop (to your new computer. Problems?...law, covered under the terms and conditions listed in this computer. and for many years to work right now - Customer support Easy to use. Within the Help and Support Center, you need. If you have completely set up and running is ready to the setup poster included with setting up and using your ...
...your desktop from your computer. Be sure to also check the updates from HP about your computer. Any hardware upgrades that you intend to do should only be done first before you for choosing this document and search for your Windows desktop (to your new computer. Problems?...law, covered under the terms and conditions listed in this computer. and for many years to work right now - Customer support Easy to use. Within the Help and Support Center, you need. If you have completely set up and running is ready to the setup poster included with setting up and using your ...
Troubleshooting & Maintenance Guide
Page 6
... turn it is blank, the monitor might encounter while installing, starting up, or using your computer model. Connect the monitor to the external power source are plugged in , and turn on the keyboard simultaneously. 2. See Display (monitor) on . If Windows opens, immediately back up Windows. 2 Troubleshooting Refer to the red Shut Down button, and then click Restart. For more seconds to turn off the computer, and then press the Power button to a backup hard disk drive...
... turn it is blank, the monitor might encounter while installing, starting up, or using your computer model. Connect the monitor to the external power source are plugged in , and turn on the keyboard simultaneously. 2. See Display (monitor) on . If Windows opens, immediately back up Windows. 2 Troubleshooting Refer to the red Shut Down button, and then click Restart. For more seconds to turn off the computer, and then press the Power button to a backup hard disk drive...
Troubleshooting & Maintenance Guide
Page 11
..., and start automatically. Under Hardware and Sound, click Troubleshoot and audio playback. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to enter the on -screen instructions. If the antenna is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Internet access Symptom Internet programs do not plug a network cable into a telephone service line...
..., and start automatically. Under Hardware and Sound, click Troubleshoot and audio playback. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to enter the on -screen instructions. If the antenna is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Internet access Symptom Internet programs do not plug a network cable into a telephone service line...
Quick Setup Guide
Page 7
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Learn how to the Internet. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ●...
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Learn how to the Internet. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ●...
Quick Setup Guide
Page 23
... Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - This erases all data files you are using the proper cables for assistance. Run the wireless setup...
... Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - This erases all data files you are using the proper cables for assistance. Run the wireless setup...
Quick Setup Guide
Page 27
... allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of repair, as some important details), which are considered consumer replaceable. This is the fastest method of the Limited Warranty and Support Guide. Refer to upgrade your system. If you have any problems setting up your system and turning it on the back of...
... allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of repair, as some important details), which are considered consumer replaceable. This is the fastest method of the Limited Warranty and Support Guide. Refer to upgrade your system. If you have any problems setting up your system and turning it on the back of...