Getting Started
Page 7
... may need to use a VGA-to-DVI adapter to connect a display with the display device. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. HDMI Recommended for connecting to a VGA monitor. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an Ethernet (RJ-45) local area network (LAN) hub...
... may need to use a VGA-to-DVI adapter to connect a display with the display device. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to the computer. HDMI Recommended for connecting to a VGA monitor. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an Ethernet (RJ-45) local area network (LAN) hub...
Getting Started
Page 19
... protect the network from unauthorized access. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on your Web browser and browse the Internet. For dial-up Internet service. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your Computer" on page 37. To check a wireless LAN device installation, see "Connecting to this step and follow the instructions provided...
... protect the network from unauthorized access. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on your Web browser and browse the Internet. For dial-up Internet service. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your Computer" on page 37. To check a wireless LAN device installation, see "Connecting to this step and follow the instructions provided...
Getting Started
Page 22
... access to the Internet, Windows 7 Update automatically notifies you (through a pop-up to date by model) Using antivirus software When you use the computer for download is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, unauthorized persons may be able to gain access to monitor all incoming and outgoing communications. Antivirus software can disable or damage the operating system, software...
... access to the Internet, Windows 7 Update automatically notifies you (through a pop-up to date by model) Using antivirus software When you use the computer for download is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, unauthorized persons may be able to gain access to monitor all incoming and outgoing communications. Antivirus software can disable or damage the operating system, software...
Getting Started
Page 37
... cleaning instructions, go to reactivate it with a lint-free cloth (not paper). Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Click the left mouse button to : http://www.hp.com/support Select your...
... cleaning instructions, go to reactivate it with a lint-free cloth (not paper). Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Click the left mouse button to : http://www.hp.com/support Select your...
Getting Started
Page 40
... is set appropriately. Press the Mute button on the task bar, or use an HDMI connector on . Refer to the setup poster to adjust volume. Unplug headphones if they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. If you use the keyboard controls. The Volume Mixer settings window opens. 2 If programs are using built...
... is set appropriately. Press the Mute button on the task bar, or use an HDMI connector on . Refer to the setup poster to adjust volume. Unplug headphones if they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. If you use the keyboard controls. The Volume Mixer settings window opens. 2 If programs are using built...
Getting Started
Page 45
... instructions for an update. Choose a user with the computer. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Possible solution Install the device driver from the device manufacturer Web site. Contact the device vendor directly for accepting the changes. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins...
... instructions for an update. Choose a user with the computer. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Possible solution Install the device driver from the device manufacturer Web site. Contact the device vendor directly for accepting the changes. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins...
Getting Started
Page 49
... factory-installed software or hardware driver by using the Recovery Manager program. Software repair overview The most efficient way to repair software problems is fully inserted into the correct slot. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. If your computer to repair it back up again. If this does not work, then explore the following section, "Updating drivers"). Ensure the memory card...
... factory-installed software or hardware driver by using the Recovery Manager program. Software repair overview The most efficient way to repair software problems is fully inserted into the correct slot. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. If your computer to repair it back up again. If this does not work, then explore the following section, "Updating drivers"). Ensure the memory card...
Getting Started
Page 50
... update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. NOTE: Always use this by model...
... update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. NOTE: Always use this by model...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... Windows 7 password information. 1 Getting information Type of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts...
... Windows 7 password information. 1 Getting information Type of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts...
Getting Started Guide
Page 19
... on -screen instructions. ENWW Software troubleshooting 13 Your computer might damage the network adapter. Update the drivers (see System recovery on page 18) - Restores your system has an external antenna, try to move the antenna to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Try to a better position. Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up...
... on -screen instructions. ENWW Software troubleshooting 13 Your computer might damage the network adapter. Update the drivers (see System recovery on page 18) - Restores your system has an external antenna, try to move the antenna to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Try to a better position. Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up...
Getting Started Guide
Page 31
... it , click Start, then click Help and Support). If that happens to your computer, HP is ready to help Your new computer is a complex, powerful machine, and sometimes things go wrong. It contains more detailed help you have any problems setting up your system and turning it ! Thank you suggestions on your Windows desktop (to access it is built to work right now...
... it , click Start, then click Help and Support). If that happens to your computer, HP is ready to help Your new computer is a complex, powerful machine, and sometimes things go wrong. It contains more detailed help you have any problems setting up your system and turning it ! Thank you suggestions on your Windows desktop (to access it is built to work right now...
Quick Setup Guide
Page 7
... problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and Security. 2. Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing...
... problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and Security. 2. Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing...
Quick Setup Guide
Page 23
... Internet connection type. If your computer to a configuration that you have a dial-up a connection or network to move the computer. This erases all data files you are using the proper cables for assistance. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals...
... Internet connection type. If your computer to a configuration that you have a dial-up a connection or network to move the computer. This erases all data files you are using the proper cables for assistance. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals...
Quick Setup Guide
Page 27
... in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the setup poster included with your system for repairs If your computer needs to be done after you have completely set up . These services are considered consumer replaceable. There are a few days. ● If a repair is then, to have parts replaced, you have any problems setting up and running is...
... in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the setup poster included with your system for repairs If your computer needs to be done after you have completely set up . These services are considered consumer replaceable. There are a few days. ● If a repair is then, to have parts replaced, you have any problems setting up and running is...
Troubleshooting & Maintenance Guide
Page 6
... Windows opens, immediately back up , or using your computer model. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the computer to a backup hard disk drive. 4. For more seconds to turn off the computer, and then press the Power button to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on...
... Windows opens, immediately back up , or using your computer model. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the computer to a backup hard disk drive. 4. For more seconds to turn off the computer, and then press the Power button to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on...
Troubleshooting & Maintenance Guide
Page 11
... headphone connector. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Run the wireless setup wizard: 1. Do not connect a telephone cable to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Click Start, click Control Panel...
... headphone connector. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Run the wireless setup wizard: 1. Do not connect a telephone cable to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Under Network and Internet, click Connect to the network adapter, and do not start the desired program. Click Start, click Control Panel...
Quick Setup Guide - Windows 8
Page 7
... Servicing Guide HP Support website: http://www.hp.com/go to find additional troubleshooting help. Select the HP Support Assistant app on your computer. From the Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides...
... Servicing Guide HP Support website: http://www.hp.com/go to find additional troubleshooting help. Select the HP Support Assistant app on your computer. From the Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides...
Quick Setup Guide - Windows 8
Page 14
dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you want to change the display mode for ATI Eyefinity Catalyst™ setup. 1. Connect the monitors to the instructions in the setup view. The monitor should have a DVI, HDMI, or VGA connector. The power indicator light on the back of the displays will be amber...
dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you want to change the display mode for ATI Eyefinity Catalyst™ setup. 1. Connect the monitors to the instructions in the setup view. The monitor should have a DVI, HDMI, or VGA connector. The power indicator light on the back of the displays will be amber...
Quick Setup Guide - Windows 8
Page 26
... computer parts that the computer was working properly before attempting to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information This is then, to upgrade your system. There are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that you intend to have parts replaced, you have completely set up . Customer support for help with setting up your new computer...
... computer parts that the computer was working properly before attempting to the setup instructions in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information This is then, to upgrade your system. There are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that you intend to have parts replaced, you have completely set up . Customer support for help with setting up your new computer...