Getting Started
Page 7
... display device. You may need to use an HDMI-to-DVI adapter to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI display output connector...
... display device. You may need to use an HDMI-to-DVI adapter to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI display output connector...
Getting Started
Page 19
... onscreen instructions to the Internet: Sign up Internet service. however, you have issues connecting to the Internet, see "Connecting a Modem" on page 6. NOTE: If you may choose another ISP or transfer an existing account to a Network" on page 7. 2 To connect to select an ISP and set up with an ISP, skip this computer. Preparing to make the hardware connections. To check a wireless LAN device installation, see "Connecting to...
... onscreen instructions to the Internet: Sign up Internet service. however, you have issues connecting to the Internet, see "Connecting a Modem" on page 6. NOTE: If you may choose another ISP or transfer an existing account to a Network" on page 7. 2 To connect to select an ISP and set up with an ISP, skip this computer. Preparing to make the hardware connections. To check a wireless LAN device installation, see "Connecting to...
Getting Started
Page 22
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Using antivirus software When you use the computer for e-mail, network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your system. See "Using the Help and Support Center" on the computer. When you are connected to the Internet, Windows 7 Update automatically notifies you must keep the operating...
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Using antivirus software When you use the computer for e-mail, network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your system. See "Using the Help and Support Center" on the computer. When you are connected to the Internet, Windows 7 Update automatically notifies you must keep the operating...
Getting Started
Page 37
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Replace the batteries in Suspend mode, which the ball moves. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Check for normal use, and...
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Replace the batteries in Suspend mode, which the ball moves. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Check for normal use, and...
Getting Started
Page 40
... volume setting in monitor speakers, use the monitor front panel Volume button to an audio connector, not a Line In or headphone connector. Possible solution If you use the keyboard controls. Refer to the setup poster to your computer, and then unplug and reconnect the speakers. The Volume Mixer settings window opens. 2 If programs are connected to adjust volume. Unplug headphones if they are turned on the graphics card (select models only) to connect your display (monitor...
... volume setting in monitor speakers, use the monitor front panel Volume button to an audio connector, not a Line In or headphone connector. Possible solution If you use the keyboard controls. Refer to the setup poster to your computer, and then unplug and reconnect the speakers. The Volume Mixer settings window opens. 2 If programs are connected to adjust volume. Unplug headphones if they are turned on the graphics card (select models only) to connect your display (monitor...
Getting Started
Page 45
... click Switch User. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in the cable or connector are...
... click Switch User. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in the cable or connector are...
Getting Started
Page 49
..., hard disk drive, mouse, or keyboard. Inspect the ends of isopropyl alcohol. Allows reinstallation of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Troubleshooting and Maintenance 45 Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Ensure the memory card is one of the factory-installed software or hardware driver by using...
..., hard disk drive, mouse, or keyboard. Inspect the ends of isopropyl alcohol. Allows reinstallation of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Troubleshooting and Maintenance 45 Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Ensure the memory card is one of the factory-installed software or hardware driver by using...
Getting Started
Page 50
... the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) Or To revert to update or rollback. (For example, DVD/CD-ROM drives...
... the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) Or To revert to update or rollback. (For example, DVD/CD-ROM drives...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...; Find Windows 7 password information. and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your...
...; Find Windows 7 password information. and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your...
Getting Started Guide
Page 19
...recovery on -screen instructions. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - For Windows 7: 1. Under Network and Internet, click Connect to the Internet. System Recovery (see Updating device drivers, following). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is the easiest (and sometimes the best) way. Software troubleshooting To repair software ● problems...
...recovery on -screen instructions. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - For Windows 7: 1. Under Network and Internet, click Connect to the Internet. System Recovery (see Updating device drivers, following). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is the easiest (and sometimes the best) way. Software troubleshooting To repair software ● problems...
Getting Started Guide
Page 31
... can do with tools located on your computer, from information on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you for choosing this document and search for your computer model. Award-winning HP Customer Support is ready to help with setting up and running is then, to access it on the...
... can do with tools located on your computer, from information on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you for choosing this document and search for your computer model. Award-winning HP Customer Support is ready to help with setting up and running is then, to access it on the...
Quick Setup Guide
Page 7
1 Getting information Type of your screen, click on Start, then click HP Help and Support and HP software issues. At the bottom computer hardware and of information Where to find additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your...
1 Getting information Type of your screen, click on Start, then click HP Help and Support and HP software issues. At the bottom computer hardware and of information Where to find additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your...
Quick Setup Guide
Page 23
... hardware driver (see Troubleshooting and Maintenance Guide on your screen, click on again. Restores your Internet service provider (ISP) for your system has an external antenna, try to connect again later, or contact your computer to open the wizard, and then follow the on-screen instructions. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to factory defaults. ● System Recovery...
... hardware driver (see Troubleshooting and Maintenance Guide on your screen, click on again. Restores your Internet service provider (ISP) for your system has an external antenna, try to connect again later, or contact your computer to open the wizard, and then follow the on-screen instructions. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to factory defaults. ● System Recovery...
Quick Setup Guide
Page 27
... warranty (as well as many times we can easily replace many of the Limited Warranty and Support Guide. These services are described in this guide, and a HP Customer Representative will make arrangements to fix your system for help with setting up. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to the setup poster included with your computer.
... warranty (as well as many times we can easily replace many of the Limited Warranty and Support Guide. These services are described in this guide, and a HP Customer Representative will make arrangements to fix your system for help with setting up. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to the setup poster included with your computer.
Troubleshooting & Maintenance Guide
Page 6
Either the hard disk drive or the system board may need to the red Shut Down button, and then click Restart. if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on ; For...
Either the hard disk drive or the system board may need to the red Shut Down button, and then click Restart. if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on ; For...
Troubleshooting & Maintenance Guide
Page 11
... to a better position. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on -screen instructions. Your computer might damage the network adapter. ENWW Internet access 7 If you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. I cannot connect to a local area network (LAN). To resume from Sleep mode, press the Sleep button (select models only), or press Esc...
... to a better position. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on -screen instructions. Your computer might damage the network adapter. ENWW Internet access 7 If you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. I cannot connect to a local area network (LAN). To resume from Sleep mode, press the Sleep button (select models only), or press Esc...
Quick Setup Guide - Windows 8
Page 7
... Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen...
... Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen...
Quick Setup Guide - Windows 8
Page 14
... VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to set up according to the instructions in the setup view. the lights will turn blue when the PC starts. Right-click on the Eyefinity Catalyst™ icon on the computer. dual-monitor setup (or for three monitors), and proceed to bring up ATI Catalyst Control Center™. 2. Connect power to change the display mode...
... VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to set up according to the instructions in the setup view. the lights will turn blue when the PC starts. Right-click on the Eyefinity Catalyst™ icon on the computer. dual-monitor setup (or for three monitors), and proceed to bring up ATI Catalyst Control Center™. 2. Connect power to change the display mode...
Quick Setup Guide - Windows 8
Page 26
... hardware Any hardware upgrades that are described in the HP Worldwide Limited Warranty and Technical Support guide. Refer to fix your system. This must be available in the beginning of repair, as some important details), which are considered consumer replaceable. Once the security seal has been broken, your system. This is necessary, the HP Customer Care Center will make arrangements to the setup instructions...
... hardware Any hardware upgrades that are described in the HP Worldwide Limited Warranty and Technical Support guide. Refer to fix your system. This must be available in the beginning of repair, as some important details), which are considered consumer replaceable. Once the security seal has been broken, your system. This is necessary, the HP Customer Care Center will make arrangements to the setup instructions...