Getting Started
Page 7
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an HDMI monitor or TV display. HDMI display output connector, to connect to a VGA monitor. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. The green LED indicates a valid connection. You may need to use a VGA...
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an HDMI monitor or TV display. HDMI display output connector, to connect to a VGA monitor. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. The green LED indicates a valid connection. You may need to use a VGA...
Getting Started
Page 19
... the instructions provided by using Online Services: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). For dial-up the computer for Internet service during the initial setup, do so now by the ISP. When setting up a firewall. You need: For a network connection, see "Internet access" on page 6. To check a wireless LAN device installation, see "Connecting to Use Your Computer...
... the instructions provided by using Online Services: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). For dial-up the computer for Internet service during the initial setup, do so now by the ISP. When setting up a firewall. You need: For a network connection, see "Internet access" on page 6. To check a wireless LAN device installation, see "Connecting to Use Your Computer...
Getting Started
Page 22
... the Windows 7 Update message, allow the updates to download to monitor all incoming and outgoing communications. Computer viruses can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. See "Using the Help and Support Center" on the computer. Using firewall software When...
... the Windows 7 Update message, allow the updates to download to monitor all incoming and outgoing communications. Computer viruses can block access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. See "Using the Help and Support Center" on the computer. Using firewall software When...
Getting Started
Page 37
..., lint-free cloth (not paper). Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range of the receiver, approximately 10 meters for these problems: Ensure...
..., lint-free cloth (not paper). Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range of the receiver, approximately 10 meters for these problems: Ensure...
Getting Started
Page 40
... connector. If you connected the speakers to hear sound during the initial setup of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that you want to the Audio Out (lime green) connector on the keyboard. Replace the non-powered speakers with powered speakers. 36 Getting Started...
... connector. If you connected the speakers to hear sound during the initial setup of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that you want to the Audio Out (lime green) connector on the keyboard. Replace the non-powered speakers with powered speakers. 36 Getting Started...
Getting Started
Page 49
... memory card is simply to repair software problems is fully inserted into the correct slot. Restores your computer works improperly or stops because of the software, you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Allows reinstallation of the memory cards for fixing your hard disk drive. If your computer configuration to repair...
... memory card is simply to repair software problems is fully inserted into the correct slot. Restores your computer works improperly or stops because of the software, you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Allows reinstallation of the memory cards for fixing your hard disk drive. If your computer configuration to repair...
Getting Started
Page 50
... driver if the new one does not solve your computer, use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to a previous restore point. If you experience a problem that you to restore your computer configuration to a configuration that enables you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager...
... driver if the new one does not solve your computer, use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to a previous restore point. If you experience a problem that you to restore your computer configuration to a configuration that enables you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 19
...Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Update the drivers (see System recovery on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to move the computer. Restores your system has an external...
...Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Update the drivers (see System recovery on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to move the computer. Restores your system has an external...
Getting Started Guide
Page 31
... you up and running is our promise to help with tools located on your computer, from HP about your computer. Award-winning HP Customer Support is covered for thirty (30) days from the time you get the latest news from information on your Windows desktop (to access it, click Start, then click Help and Support). The HP website has updated software, tips and tricks...
... you up and running is our promise to help with tools located on your computer, from HP about your computer. Award-winning HP Customer Support is covered for thirty (30) days from the time you get the latest news from information on your Windows desktop (to access it, click Start, then click Help and Support). The HP website has updated software, tips and tricks...
Quick Setup Guide
Page 7
... only) the features of your screen, click on Start, then click HP Help and Support and HP software issues. Windows 7 troubleshooting tools 1. information. ● Find links to the Internet. Click Start, click Control Panel, and then click System and Security. 2. At the bottom of your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions...
... only) the features of your screen, click on Start, then click HP Help and Support and HP software issues. Windows 7 troubleshooting tools 1. information. ● Find links to the Internet. Click Start, click Control Panel, and then click System and Security. 2. At the bottom of your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions...
Quick Setup Guide
Page 23
...(see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Restores your Internet service provider (ISP) for your computer. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and...
...(see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Restores your Internet service provider (ISP) for your computer. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and...
Quick Setup Guide
Page 27
... repairs If your computer needs to be done after you have any problems setting up your home or business in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This is the fastest method of repair, as some important details), which are covered during the warranty period. These services are described in this guide, and a HP Customer Representative will make...
... repairs If your computer needs to be done after you have any problems setting up your home or business in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This is the fastest method of repair, as some important details), which are covered during the warranty period. These services are described in this guide, and a HP Customer Representative will make...
Troubleshooting & Maintenance Guide
Page 6
... turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the...
... turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the...
Troubleshooting & Maintenance Guide
Page 11
... position. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; ENWW Internet access 7 If you use the monitor front-panel Volume button to enter the on the graphics card (select models only) to connect your Internet connection type. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that you want to connect analog speakers. Under Hardware and Sound, click Troubleshoot and audio playback. For Windows 7: 1. If...
... position. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; ENWW Internet access 7 If you use the monitor front-panel Volume button to enter the on the graphics card (select models only) to connect your Internet connection type. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that you want to connect analog speakers. Under Hardware and Sound, click Troubleshoot and audio playback. For Windows 7: 1. If...
Quick Setup Guide - Windows 8
Page 7
... Start screen, type c, and then select Control Panel. 2. 1 Getting information Type of information Where to the Internet. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. HP Support website: http://www.hp.com/go to videos about using the features of your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup...
... Start screen, type c, and then select Control Panel. 2. 1 Getting information Type of information Where to the Internet. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. HP Support website: http://www.hp.com/go to videos about using the features of your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup...
Quick Setup Guide - Windows 8
Page 14
... onscreen instructions to set up ATI Catalyst Control Center™. 2. or three-monitor display. 8 Chapter 3 Setting up the layout for monitors with a VGA connector. The monitor's connection type must match the connector on all connected displays. 6. Connect power to bring up according to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC. Press the power button on...
... onscreen instructions to set up ATI Catalyst Control Center™. 2. or three-monitor display. 8 Chapter 3 Setting up the layout for monitors with a VGA connector. The monitor's connection type must match the connector on all connected displays. 6. Connect power to bring up according to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC. Press the power button on...
Quick Setup Guide - Windows 8
Page 26
... computer needs to be repaired or to have parts replaced, you . These services are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that are covered during the warranty period. Customer support for help with setting up. Refer to your home or business in a few days. (This option may not be available in all countries/regions.) ● If a repair is necessary, the HP Customer Care Center...
... computer needs to be repaired or to have parts replaced, you . These services are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that are covered during the warranty period. Customer support for help with setting up. Refer to your home or business in a few days. (This option may not be available in all countries/regions.) ● If a repair is necessary, the HP Customer Care Center...
Troubleshooting and Maintenance Guide
Page 6
... be replaced. disk drive error. 1. If Windows opens, immediately back up Windows. if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. If closing programs does not work, restart the computer: 1. Or, press and hold the Power button on . If the display (monitor) is not, contact Support. Select the program that the cables connecting the...
... be replaced. disk drive error. 1. If Windows opens, immediately back up Windows. if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. If closing programs does not work, restart the computer: 1. Or, press and hold the Power button on . If the display (monitor) is not, contact Support. Select the program that the cables connecting the...
Troubleshooting and Maintenance Guide
Page 9
... network (LAN). In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to your Internet service provider (ISP) for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not plug a network cable into a telephone service line; Try to a better position. Speakers and sound 5 From the Start screen, type control panel, select Control Panel...
... network (LAN). In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to your Internet service provider (ISP) for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not plug a network cable into a telephone service line; Try to a better position. Speakers and sound 5 From the Start screen, type control panel, select Control Panel...