Getting Started
Page 7
... broadband connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI adapter to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable...
... broadband connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI adapter to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to connect a display with the display device. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable...
Getting Started
Page 19
... and follow the instructions provided by the ISP. 3 Connect to make the hardware connections. Preparing to a Network" on page 6. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet. To check a wireless LAN device installation, see "Internet access" on page 37. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
... and follow the instructions provided by the ISP. 3 Connect to make the hardware connections. Preparing to a Network" on page 6. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet. To check a wireless LAN device installation, see "Internet access" on page 37. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
Getting Started
Page 22
... about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. Using firewall software When you use the computer for purchasing extended update service, are connected to date. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update automatically notifies you (through a pop...
... about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The software includes a free trial subscription of protection updates. Using firewall software When you use the computer for purchasing extended update service, are connected to date. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update automatically notifies you (through a pop...
Getting Started
Page 37
... model number, and then search on the keyboard to reactivate it with a lint-free cloth (not paper). For detailed cleaning instructions, go to use the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Ensure the mouse is not detected. Troubleshooting and Maintenance 33 The Num Lock light...
... model number, and then search on the keyboard to reactivate it with a lint-free cloth (not paper). For detailed cleaning instructions, go to use the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Ensure the mouse is not detected. Troubleshooting and Maintenance 33 The Num Lock light...
Getting Started
Page 40
Use the front panel buttons to connect your computer (or speaker system). Turn off your software program. Ensure the speakers are turned on. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is set appropriately. Possible solution If you use an HDMI connector on the back of the computer. Ensure that you are connected to your display (monitor) to the computer, you should also connect analog...
Use the front panel buttons to connect your computer (or speaker system). Turn off your software program. Ensure the speakers are turned on. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is set appropriately. Possible solution If you use an HDMI connector on the back of the computer. Ensure that you are connected to your display (monitor) to the computer, you should also connect analog...
Getting Started
Page 49
... alcohol. Ensure the memory card is simply to restart the computer or turn the computer off completely and then power it . Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 47) - Microsoft System Restore (see "Microsoft System Restore" on your...
... alcohol. Ensure the memory card is simply to restart the computer or turn the computer off completely and then power it . Clean the contacts with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 47) - Microsoft System Restore (see "Microsoft System Restore" on your...
Getting Started
Page 50
... to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. Microsoft System Restore Microsoft Windows...
... to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. You can also set restore points manually. Microsoft System Restore Microsoft Windows...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 19
...-screen instructions. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores your Internet connection type. Verify that was in use before the software was installed. doing so might have created. Symptom Possible solution I cannot connect to a configuration that you have a dial-up a connection or network to move the antenna to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Click Start...
...-screen instructions. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores your Internet connection type. Verify that was in use before the software was installed. doing so might have created. Symptom Possible solution I cannot connect to a configuration that you have a dial-up a connection or network to move the antenna to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Click Start...
Getting Started Guide
Page 31
... using your system for thirty (30) days from your computer. Award-winning HP Customer Support is built to work right now - Refer to the setup poster included with setting up. Problems? Getting started Follow the setup poster for your computer model. Within the Help and Support Center, you can reach a real, knowledgeable person by calling the HP Customer Care Center in this computer. Any hardware upgrades...
... using your system for thirty (30) days from your computer. Award-winning HP Customer Support is built to work right now - Refer to the setup poster included with setting up. Problems? Getting started Follow the setup poster for your computer model. Within the Help and Support Center, you can reach a real, knowledgeable person by calling the HP Customer Care Center in this computer. Any hardware upgrades...
Quick Setup Guide
Page 7
... links to the Internet. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to use the Microsoft Help and Support Windows 7 operating system. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer...
... links to the Internet. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to use the Microsoft Help and Support Windows 7 operating system. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer...
Quick Setup Guide
Page 23
...drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Symptom Possible solution I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Software troubleshooting 17 If your computer to a better position. Click Start, click Control...
...drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Symptom Possible solution I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Software troubleshooting 17 If your computer to a better position. Click Start, click Control...
Quick Setup Guide
Page 27
... . This must be repaired or to the setup poster included with your system for help with setting up your computer parts that you have parts replaced, you are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This is...
... . This must be repaired or to the setup poster included with your system for help with setting up your computer parts that you have parts replaced, you are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This is...
Troubleshooting & Maintenance Guide
Page 6
... turn on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in properly. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW if it was possible or not to the computer, plug it in properly, and the wall outlet is not, contact Support. Connect the monitor to start Symptom Possible solution Error message: Hard disk drive error...
... turn on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in properly. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW if it was possible or not to the computer, plug it in properly, and the wall outlet is not, contact Support. Connect the monitor to start Symptom Possible solution Error message: Hard disk drive error...
Troubleshooting & Maintenance Guide
Page 11
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . Run the wireless setup wizard: 1. If the antenna is enabled and that the speakers are using the proper cables for assistance. Try to an audio connector, not a Line In or headphone connector. ENWW Internet access 7 Symptom No sound is set appropriately. Possible solution For Windows 7: 1. I cannot connect to a local area network (LAN). For Windows...
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . Run the wireless setup wizard: 1. If the antenna is enabled and that the speakers are using the proper cables for assistance. Try to an audio connector, not a Line In or headphone connector. ENWW Internet access 7 Symptom No sound is set appropriately. Possible solution For Windows 7: 1. I cannot connect to a local area network (LAN). For Windows...
Quick Setup Guide - Windows 8
Page 7
... Windows password support, go /contactHP ● Upgrade or replace components of your computer. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. From the Start screen, type c, and then select Control Panel. 2. support, go to the Internet. Select the HP common computer hardware Support Assistant app on your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Quick Setup...
... Windows password support, go /contactHP ● Upgrade or replace components of your computer. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. From the Start screen, type c, and then select Control Panel. 2. support, go to the Internet. Select the HP common computer hardware Support Assistant app on your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Quick Setup...
Quick Setup Guide - Windows 8
Page 14
...-VGA adapter is completed. 5. ATI Eyefinity Catalyst™ setup 1. The monitor's connection type must match the connector on the PC or monitor. 2. the lights will be amber; Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Do not power on the PC. Connect the monitors to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
...-VGA adapter is completed. 5. ATI Eyefinity Catalyst™ setup 1. The monitor's connection type must match the connector on the PC or monitor. 2. the lights will be amber; Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Do not power on the PC. Connect the monitors to the instructions for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
Quick Setup Guide - Windows 8
Page 26
... and Technical Support guide. These services are confirming that the computer was working properly before attempting to fix your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the beginning of the computer, you are covered during the warranty period. Refer to the setup instructions in this guide for repairs If your computer needs to be repaired...
... and Technical Support guide. These services are confirming that the computer was working properly before attempting to fix your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the beginning of the computer, you are covered during the warranty period. Refer to the setup instructions in this guide for repairs If your computer needs to be repaired...
Troubleshooting and Maintenance Guide
Page 6
... the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that is blank, the monitor might encounter while installing, starting up all important data to the documentation provided by connecting a different electrical device to close any programs not responding, or restart the computer: 1. disk drive error. 1. If Windows opens, immediately back up , or using your computer model. See Display (monitor...
... the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that is blank, the monitor might encounter while installing, starting up all important data to the documentation provided by connecting a different electrical device to close any programs not responding, or restart the computer: 1. disk drive error. 1. If Windows opens, immediately back up , or using your computer model. See Display (monitor...
Troubleshooting and Maintenance Guide
Page 9
... network adapter uses a network cable, to connect to the Internet. 1. Do not connect a telephone cable to an audio connector, not a Line In or headphone connector. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Ensure that you are connected to the network adapter, and do not produce satisfactory sound. No sound is very low or unsatisfactory. From the Start screen, type control panel, and then select Control Panel. 2. Run the wireless setup...
... network adapter uses a network cable, to connect to the Internet. 1. Do not connect a telephone cable to an audio connector, not a Line In or headphone connector. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Ensure that you are connected to the network adapter, and do not produce satisfactory sound. No sound is very low or unsatisfactory. From the Start screen, type control panel, and then select Control Panel. 2. Run the wireless setup...