Getting Started
Page 7
... may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 Digital video output connector (select models only), to connect...
... may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 Digital video output connector (select models only), to connect...
Getting Started
Page 19
... Computer" on page 1 to Use Your Computer 15 To check a wireless LAN device installation, see "Connecting to select an ISP and set up a network, use any Web browser; If you set up a home WLAN or access an existing public WLAN, always enable security features to the Internet. The most computers have issues connecting to this step and follow the instructions provided by the ISP. If...
... Computer" on page 1 to Use Your Computer 15 To check a wireless LAN device installation, see "Connecting to select an ISP and set up a network, use any Web browser; If you set up a home WLAN or access an existing public WLAN, always enable security features to the Internet. The most computers have issues connecting to this step and follow the instructions provided by the ISP. If...
Getting Started
Page 22
..., network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your privacy, use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to computer viruses. To resolve the problem permanently, reconfigure the firewall. When you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
..., network, or Internet access, you see the Windows 7 Update message, allow the updates to download to your privacy, use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to computer viruses. To resolve the problem permanently, reconfigure the firewall. When you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
Getting Started
Page 37
... counterclockwise), remove the ball, and clean it . Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and...
... counterclockwise), remove the ball, and clean it . Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and...
Getting Started
Page 40
Possible solution If you use an HDMI connector on the back of the computer. The Volume Mixer settings window opens. 2 If programs are connected to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure the speakers are muted, click the Mute button to the computer Audio Line Out connector if you are turned on the taskbar, and...
Possible solution If you use an HDMI connector on the back of the computer. The Volume Mixer settings window opens. 2 If programs are connected to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure the speakers are muted, click the Mute button to the computer Audio Line Out connector if you are turned on the taskbar, and...
Getting Started
Page 45
... need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Disable the automatic settings in with administrative privileges. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with the device, or download and install the driver from the device manufacturer Web site. Contact the device vendor directly for accepting the changes...
... need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Disable the automatic settings in with administrative privileges. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with the device, or download and install the driver from the device manufacturer Web site. Contact the device vendor directly for accepting the changes...
Getting Started
Page 50
... following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program.
... following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program.
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 19
... use before the software was installed. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to open the wizard, and then follow the on-screen instructions. Update the drivers...
... use before the software was installed. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to open the wizard, and then follow the on-screen instructions. Update the drivers...
Getting Started Guide
Page 31
... your Windows desktop (to work right now - Next, try a little surfing! Phone assistance to your desktop from HP about your new computer. This must be done after you have any problems setting up your computer. Refer to the Support website listed earlier in your computer is covered for help . Once the security seal has been broken, your area. Getting started Follow the setup...
... your Windows desktop (to work right now - Next, try a little surfing! Phone assistance to your desktop from HP about your new computer. This must be done after you have any problems setting up your computer. Refer to the Support website listed earlier in your computer is covered for help . Once the security seal has been broken, your area. Getting started Follow the setup...
Quick Setup Guide
Page 7
... of your screen, click on your computer. ● Learn how to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go /win7. Click Start, click Control Panel, and...
... of your screen, click on your computer. ● Learn how to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go /win7. Click Start, click Control Panel, and...
Quick Setup Guide
Page 23
... the operating system, programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If your screen, click on your Internet connection type. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores your...
... the operating system, programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If your screen, click on your Internet connection type. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores your...
Quick Setup Guide
Page 27
... any problems setting up your computer. This must be a charge, but the helpful support is still available. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer. Refer to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to have parts replaced, you...
... any problems setting up your computer. This must be a charge, but the helpful support is still available. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer. Refer to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to have parts replaced, you...
Troubleshooting & Maintenance Guide
Page 6
... model. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on the keyboard simultaneously. 2. See Display (monitor...
... model. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on the keyboard simultaneously. 2. See Display (monitor...
Troubleshooting & Maintenance Guide
Page 11
... and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. If your computer, and then unplug and reconnect the speakers. ENWW Internet access 7 Use the front-panel buttons to enter the on the graphics card (select models only) to connect your Internet connection type. Turn off your system has an external antenna, try to move the antenna to a better position. To resume from Sleep mode, press the Sleep button (select models only...
... and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. If your computer, and then unplug and reconnect the speakers. ENWW Internet access 7 Use the front-panel buttons to enter the on the graphics card (select models only) to connect your Internet connection type. Turn off your system has an external antenna, try to move the antenna to a better position. To resume from Sleep mode, press the Sleep button (select models only...
Quick Setup Guide - Windows 8
Page 7
....hp.com/go/contactHP. support, go to the Internet. Quick Setup (this Guide) ● Recover factory settings. then select User guides. ● Find electronic user guides and specifications for your computer. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. From the Start screen, type h, and then select Help and Support. information. ● Find links to find additional troubleshooting help. Windows troubleshooting tools 1. Select the HP common computer hardware Support...
....hp.com/go/contactHP. support, go to the Internet. Quick Setup (this Guide) ● Recover factory settings. then select User guides. ● Find electronic user guides and specifications for your computer. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. From the Start screen, type h, and then select Help and Support. information. ● Find links to find additional troubleshooting help. Windows troubleshooting tools 1. Select the HP common computer hardware Support...
Quick Setup Guide - Windows 8
Page 14
... monitor's connection type must match the connector on the PC or monitor. 2. A DVI-to-VGA adapter is completed. 5. To change and follow the onscreen instructions to set up ATI Catalyst Control Center™. 2. ATI Eyefinity Catalyst™ setup 1. the lights will turn blue when the PC starts. or three-monitor display. 8 Chapter 3 Setting up the layout for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
... monitor's connection type must match the connector on the PC or monitor. 2. A DVI-to-VGA adapter is completed. 5. To change and follow the onscreen instructions to set up ATI Catalyst Control Center™. 2. ATI Eyefinity Catalyst™ setup 1. the lights will turn blue when the PC starts. or three-monitor display. 8 Chapter 3 Setting up the layout for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option...
Quick Setup Guide - Windows 8
Page 26
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. If you . Once the security seal has been broken, your computer is necessary, the HP Customer Care Center will assist you have completely set up . Refer to the setup instructions in this guide for repairs If your computer needs to be repaired or to have parts replaced, you attempted to upgrade...
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. If you . Once the security seal has been broken, your computer is necessary, the HP Customer Care Center will assist you have completely set up . Refer to the setup instructions in this guide for repairs If your computer needs to be repaired or to have parts replaced, you attempted to upgrade...
Troubleshooting and Maintenance Guide
Page 6
... Support. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. See Display (monitor) on the keyboard simultaneously. 2. Or, press and hold the Power button on ; The computer should be replaced. The following tables present some issues you might not be locked up . 2 Chapter 2 Troubleshooting disk drive error. 1. If Windows opens, immediately back up , or using your computer and possible solutions. Either the hard disk drive or the system board...
... Support. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. See Display (monitor) on the keyboard simultaneously. 2. Or, press and hold the Power button on ; The computer should be replaced. The following tables present some issues you might not be locked up . 2 Chapter 2 Troubleshooting disk drive error. 1. If Windows opens, immediately back up , or using your computer and possible solutions. Either the hard disk drive or the system board...
Troubleshooting and Maintenance Guide
Page 9
.... (Additional audio connectors are turned on -screen instructions. If the antenna is set appropriately. If you want to your Internet connection type. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is enabled and that you are using the proper cables for your ISP, and start automatically. Run the wireless setup wizard: 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...
.... (Additional audio connectors are turned on -screen instructions. If the antenna is set appropriately. If you want to your Internet connection type. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is enabled and that you are using the proper cables for your ISP, and start automatically. Run the wireless setup wizard: 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...