Getting Started
Page 7
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a VGA monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to a TV or monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection. Digital video...
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a VGA monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to a TV or monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection. Digital video...
Getting Started
Page 19
... the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. d Follow the onscreen instructions to select an ISP and set up with an ISP, skip this computer. The most computers have issues connecting to the Internet, see "Connecting to a Network" on page 37. Set security on the router. To check a wireless LAN device installation, see "Connecting a Modem" on page...
... the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. d Follow the onscreen instructions to select an ISP and set up with an ISP, skip this computer. The most computers have issues connecting to the Internet, see "Connecting to a Network" on page 37. Set security on the router. To check a wireless LAN device installation, see "Connecting a Modem" on page...
Getting Started
Page 22
... Enter. See "Using the Help and Support Center" on the computer. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, unauthorized persons may be able to gain access to perform, and then enable the firewall again. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date by model) Instructions...
... Enter. See "Using the Help and Support Center" on the computer. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, unauthorized persons may be able to gain access to perform, and then enable the firewall again. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date by model) Instructions...
Getting Started
Page 33
... "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Maintenance information...
... "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Maintenance information...
Getting Started
Page 37
... solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the mouse. Ensure the mouse is not detected. Keyboard and mouse (with a lint-free...
... solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the mouse. Ensure the mouse is not detected. Keyboard and mouse (with a lint-free...
Getting Started
Page 40
... Mixer settings window opens. 2 If programs are connected to unmute. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that they are using built-in your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is produced. Replace the non-powered speakers with powered speakers. 36 Getting Started (features...
... Mixer settings window opens. 2 If programs are connected to unmute. Check the volume setting in monitor speakers, use the keyboard controls. Ensure that they are using built-in your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is produced. Replace the non-powered speakers with powered speakers. 36 Getting Started (features...
Getting Started
Page 45
... conflict. Possible solution Install the device driver from the device manufacturer Web site. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Contact the device vendor directly for accepting the changes. A new device does not work.
... conflict. Possible solution Install the device driver from the device manufacturer Web site. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Contact the device vendor directly for accepting the changes. A new device does not work.
Getting Started
Page 49
... then power it . Replace the memory card if necessary. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you have created, and then reinstalls the operating system, programs, and drivers. Software repair...
... then power it . Replace the memory card if necessary. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you have created, and then reinstalls the operating system, programs, and drivers. Software repair...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to videos about using the features of your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components...
... Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to videos about using the features of your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components...
Getting Started Guide
Page 19
... on-screen instructions. Try to move the computer. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Under Network and Internet, click Connect to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores your system has an external antenna, try to connect again later, or contact your Internet service provider...
... on-screen instructions. Try to move the computer. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Under Network and Internet, click Connect to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores your system has an external antenna, try to connect again later, or contact your Internet service provider...
Getting Started Guide
Page 31
... help. Getting started Follow the setup poster for help with setting up and using your Windows desktop (to access it on your computer. First look at Help on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. It contains more detailed help and will help Your new computer is covered for thirty...
... help. Getting started Follow the setup poster for help with setting up and using your Windows desktop (to access it on your computer. First look at Help on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. It contains more detailed help and will help Your new computer is covered for thirty...
Troubleshooting & Maintenance Guide
Page 6
... start up all important data to a backup hard disk drive. 4. For more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on the keyboard simultaneously. 2. If the display (monitor) is not, contact Support. If Windows opens...
... start up all important data to a backup hard disk drive. 4. For more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on the keyboard simultaneously. 2. If the display (monitor) is not, contact Support. If Windows opens...
Troubleshooting & Maintenance Guide
Page 11
... on-screen instructions. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up a connection or network to the Internet. If the antenna is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are turned on the graphics card (select models only) to a local area network (LAN). For Windows 7: 1. Do not connect a telephone cable to connect again later, or contact your Internet service provider...
... on-screen instructions. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up a connection or network to the Internet. If the antenna is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are turned on the graphics card (select models only) to a local area network (LAN). For Windows 7: 1. Do not connect a telephone cable to connect again later, or contact your Internet service provider...
Troubleshooting and Maintenance Guide
Page 6
... the cables connecting the computer to the external power source are plugged in properly. See Display (monitor) on or start up Windows. Use the Windows Task Manager to it in the lower-right corner of the screen, and then select Restart. Error message: Invalid system disk or Non-System disk or Disk error. For more information or for additional troubleshooting options, see the Quick Setup Guide that is not responding. Contact Support, whether...
... the cables connecting the computer to the external power source are plugged in properly. See Display (monitor) on or start up Windows. Use the Windows Task Manager to it in the lower-right corner of the screen, and then select Restart. Error message: Invalid system disk or Non-System disk or Disk error. For more information or for additional troubleshooting options, see the Quick Setup Guide that is not responding. Contact Support, whether...
Troubleshooting and Maintenance Guide
Page 9
... Troubleshoot audio playback. Refer to the Quick Setup booklet to connect again later, or contact your Internet service provider (ISP) for your computer, and then unplug and reconnect the speakers. Ensure that you use the monitor front-panel Volume button to adjust volume. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not produce satisfactory sound. Run the wireless setup wizard: 1. From the Start screen, type control panel, select Control Panel...
... Troubleshoot audio playback. Refer to the Quick Setup booklet to connect again later, or contact your Internet service provider (ISP) for your computer, and then unplug and reconnect the speakers. Ensure that you use the monitor front-panel Volume button to adjust volume. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not produce satisfactory sound. Run the wireless setup wizard: 1. From the Start screen, type control panel, select Control Panel...
Troubleshooting and Maintenance Guide
Page 10
... new one does not solve your computer, use this table). - From the Start screen, type control panel, and then select Control Panel. 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see Software program and hardware driver reinstallation, later in this System Restore procedure before the software was installed...
... new one does not solve your computer, use this table). - From the Start screen, type control panel, and then select Control Panel. 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see Software program and hardware driver reinstallation, later in this System Restore procedure before the software was installed...
Quick Setup Guide
Page 7
... factory settings. HP Support website: http://www.hp.com/go /win7. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
... factory settings. HP Support website: http://www.hp.com/go /win7. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
Quick Setup Guide
Page 23
... network (LAN). Run the wireless setup wizard: 1. Software troubleshooting To repair software problems, try to move the antenna to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - At the bottom of your computer. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers...
... network (LAN). Run the wireless setup wizard: 1. Software troubleshooting To repair software problems, try to move the antenna to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - At the bottom of your computer. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers...
Quick Setup Guide
Page 27
... system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Phone assistance to get you up and running is covered for help...
... system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Phone assistance to get you up and running is covered for help...