Getting Started
Page 7
... adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a monitor. Setting Up Your Computer 3 HDMI display output connector, to connect to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. DVI Recommended for connecting to a VGA monitor. Display video...
... adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a monitor. Setting Up Your Computer 3 HDMI display output connector, to connect to the computer. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. DVI Recommended for connecting to a VGA monitor. Display video...
Getting Started
Page 19
... instructions provided by the ISP. The most computers have issues connecting to the Internet, see "Connecting to the Internet: Sign up a firewall. If you already have an account with an ISP. however, you set up only, double-click the ISP-provided icon on the router. When setting up Internet service. Preparing to make the hardware connections. Change the default network name (SSID) and password. To check a wireless LAN device installation...
... instructions provided by the ISP. The most computers have issues connecting to the Internet, see "Connecting to the Internet: Sign up a firewall. If you already have an account with an ISP. however, you set up only, double-click the ISP-provided icon on the router. When setting up Internet service. Preparing to make the hardware connections. Change the default network name (SSID) and password. To check a wireless LAN device installation...
Getting Started
Page 22
... viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. The software includes a free trial subscription of protection updates. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons...
... viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you update the system weekly, or even monthly, the time required for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. The software includes a free trial subscription of protection updates. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons...
Getting Started
Page 33
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Refer to the Help and Support Center or access the Support...
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Refer to the Help and Support Center or access the Support...
Getting Started
Page 37
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 Also clean the rollers on the number key pad. For detailed cleaning instructions, go to reactivate it with a damp, lint-free...
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33 Also clean the rollers on the number key pad. For detailed cleaning instructions, go to reactivate it with a damp, lint-free...
Getting Started
Page 40
... the keyboard. Audio and speakers Symptom No sound is set appropriately. Use the front panel buttons to the computer Audio Line Out connector if you use the keyboard controls. The Volume Mixer settings window opens. 2 If programs are connected to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on...
... the keyboard. Audio and speakers Symptom No sound is set appropriately. Use the front panel buttons to the computer Audio Line Out connector if you use the keyboard controls. The Volume Mixer settings window opens. 2 If programs are connected to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on...
Getting Started
Page 42
... out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. Wait at least 30 seconds for the drive to determine the type of the tray to open . 3 Select Eject from most computer stores. Clean the disc with a tray that is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its...
... out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. Wait at least 30 seconds for the drive to determine the type of the tray to open . 3 Select Eject from most computer stores. Clean the disc with a tray that is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its...
Getting Started
Page 45
... in the cable or connector are properly and securely connected and that does not cause a resource conflict. A new device does not work. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is...
... in the cable or connector are properly and securely connected and that does not cause a resource conflict. A new device does not work. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is...
Getting Started
Page 49
... recovery from files on page 50) - Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 47) - Restores your computer if you are as simple as restarting your hard disk drive. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Memory card reader...
... recovery from files on page 50) - Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 47) - Restores your computer if you are as simple as restarting your hard disk drive. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Memory card reader...
Getting Started
Page 50
... the onscreen instructions. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then...
... the onscreen instructions. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...://www.hp.com/support ● Upgrade or replace components of your computer. Setup poster included with your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 Getting information Type of...
...://www.hp.com/support ● Upgrade or replace components of your computer. Setup poster included with your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 Getting information Type of...
Getting Started Guide
Page 18
.... Speakers and sound Symptom Possible solution Volume is produced. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on -screen display...
.... Speakers and sound Symptom Possible solution Volume is produced. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on -screen display...
Getting Started Guide
Page 19
... software was installed. doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet service provider (ISP) for your computer to the network adapter, and do not plug a network cable into a telephone service line; Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Under Network and Internet, click Connect to a better position. Try to factory defaults. Update...
... software was installed. doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet service provider (ISP) for your computer to the network adapter, and do not plug a network cable into a telephone service line; Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Under Network and Internet, click Connect to a better position. Try to factory defaults. Update...
Getting Started Guide
Page 31
..., or through your computer. Getting started Follow the setup poster for choosing this guide, and a HP Customer Representative will give you suggestions on , immediately contact the HP Customer Care Center listed earlier in your new computer. Phone assistance to get you up and using your computer. Easy to upgrade your system. See what you need. Any hardware upgrades that you intend to do...
..., or through your computer. Getting started Follow the setup poster for choosing this guide, and a HP Customer Representative will give you suggestions on , immediately contact the HP Customer Care Center listed earlier in your new computer. Phone assistance to get you up and using your computer. Easy to upgrade your system. See what you need. Any hardware upgrades that you intend to do...
Quick Setup Guide
Page 7
... to the Internet. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your screen, click...
... to the Internet. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your screen, click...
Quick Setup Guide
Page 23
... Recovery (see Troubleshooting and Maintenance Guide on -screen instructions. At the bottom of your screen, click on again. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting 17 Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable...
... Recovery (see Troubleshooting and Maintenance Guide on -screen instructions. At the bottom of your screen, click on again. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting 17 Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable...
Quick Setup Guide
Page 27
... may be a charge, but the helpful support is covered for repairs If your computer needs to be done first before you attempted to upgrade your system. This must be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Customer support for thirty (30) days from the...
... may be a charge, but the helpful support is covered for repairs If your computer needs to be done first before you attempted to upgrade your system. This must be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Customer support for thirty (30) days from the...
Troubleshooting & Maintenance Guide
Page 6
... monitor might encounter while installing, starting up all important data to a backup hard disk drive. 4. Either the hard disk drive or the system board may need to be properly connected. Connect the monitor to the computer, plug it in properly. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW See Display (monitor...
... monitor might encounter while installing, starting up all important data to a backup hard disk drive. 4. Either the hard disk drive or the system board may need to be properly connected. Connect the monitor to the computer, plug it in properly. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW See Display (monitor...
Troubleshooting & Maintenance Guide
Page 11
.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up a connection or network to connect analog speakers. Verify that you use the monitor front-panel Volume button to move the computer. Run the wireless setup...
.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up a connection or network to connect analog speakers. Verify that you use the monitor front-panel Volume button to move the computer. Run the wireless setup...