User Guide
Page 7
... ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
... ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
User Guide
Page 9
Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
User Guide
Page 10
...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
User Guide
Page 31
... (approximately 33 feet) of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to in Help and Support. All the wireless devices on the model. Select Network and Internet, and then select Network and Sharing Center. Connecting to that world. Using operating system controls The Network and Sharing Center allows you go. From the Start screen, type control panel, and then select Control Panel. 2. 3 Connecting to a wireless network 19 For more information, from...
... (approximately 33 feet) of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to in Help and Support. All the wireless devices on the model. Select Network and Internet, and then select Network and Sharing Center. Connecting to that world. Using operating system controls The Network and Sharing Center allows you go. From the Start screen, type control panel, and then select Control Panel. 2. 3 Connecting to a wireless network 19 For more information, from...
User Guide
Page 60
... down the key. f4 Switches the screen image between display devices connected to a simultaneous display on . Using Windows shortcut keys Windows provides shortcuts so that you hold down the key. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 69 for instructions on or off. NOTE: To conserve battery power, turn off or on both the computer and the monitor. f11 Plays the next track of an audio CD or...
... down the key. f4 Switches the screen image between display devices connected to a simultaneous display on . Using Windows shortcut keys Windows provides shortcuts so that you hold down the key. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 69 for instructions on or off. NOTE: To conserve battery power, turn off or on both the computer and the monitor. f11 Plays the next track of an audio CD or...
User Guide
Page 63
... what the power button does. 3. NOTE: If you do not need to step 5. 5. Click Save changes. If you need to create or change a user account password, go to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change your Windows password before your work returns to prompt for a password when the computer exits Sleep or Hibernation...
... what the power button does. 3. NOTE: If you do not need to step 5. 5. Click Save changes. If you need to create or change a user account password, go to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change your Windows password before your work returns to prompt for a password when the computer exits Sleep or Hibernation...
User Guide
Page 65
... external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. Running on the display. ● Select the Power saver setting...
... external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. Running on the display. ● Select the Power saver setting...
User Guide
Page 72
... complete. To run Disk Cleanup: 1. Follow the on the Windows desktop in an optional docking device or connected to a USB port is not contiguous (sequential) and, because of these events, HP 3D DriveGuard returns the hard drive to normal operation. From the Start screen, type free up disk space, and then select Free up disk space and help the computer run on -screen instructions. Using Disk Defragmenter As you start Disk Defragmenter, it is...
... complete. To run Disk Cleanup: 1. Follow the on the Windows desktop in an optional docking device or connected to a USB port is not contiguous (sequential) and, because of these events, HP 3D DriveGuard returns the hard drive to normal operation. From the Start screen, type free up disk space, and then select Free up disk space and help the computer run on -screen instructions. Using Disk Defragmenter As you start Disk Defragmenter, it is...
User Guide
Page 82
... BIOS, make a note of the path to your hard drive. From the Start screen, type support, and then select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on -screen instructions to download your hard drive. If the update is typically Local Disk (C:). 3. NOTE: If you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. BIOS installation...
... BIOS, make a note of the path to your hard drive. From the Start screen, type support, and then select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on -screen instructions to download your hard drive. If the update is typically Local Disk (C:). 3. NOTE: If you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. BIOS installation...
User Guide
Page 86
...HP Recovery media must use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. You can use HP Recovery media. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Recovering using...
...HP Recovery media must use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. You can use HP Recovery media. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that was installed at the factory. For more information, see Recovering using...
User Guide
Page 87
... use HP Recovery media to remove everything and reinstall Windows. Restore and recovery 75 Select Recovery Manager, and then follow the on -screen instructions. See Changing the computer boot order on -screen instructions. Follow the on page 72. Insert the HP Recovery media that you remove the Recovery partition, create HP Recovery media; Select the optical drive or USB flash drive you will not be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot order: 1. To start HP...
... use HP Recovery media to remove everything and reinstall Windows. Restore and recovery 75 Select Recovery Manager, and then follow the on -screen instructions. See Changing the computer boot order on -screen instructions. Follow the on page 72. Insert the HP Recovery media that you remove the Recovery partition, create HP Recovery media; Select the optical drive or USB flash drive you will not be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot order: 1. To start HP...
User Guide
Page 91
... (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager 75 bottom 18 buttons left TouchPad...
... (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager 75 bottom 18 buttons left TouchPad...
User Guide
Page 92
HP PC Hardware Diagnostics (UEFI) downloading 71 using 70 HP Recovery Manager correcting boot problems 75 starting 75 HP Recovery media creating 72 recovery 75 HP Recovery partition recovery 74 removing 75 Hybrid Graphics 57 I input power 76 installing critical security updates 67 optional security cable lock 68 integrated numeric keypad, identifying 16, 49 internal display switch, identifying 12 internal microphones, identifying 12, 24 Internet connection setup 21 Internet security software, using 66 J jacks audio-out (headphone)/audio-in (microphone) 6, 7, 25 network 9, 10 RJ-45 (network) 9,...
HP PC Hardware Diagnostics (UEFI) downloading 71 using 70 HP Recovery Manager correcting boot problems 75 starting 75 HP Recovery media creating 72 recovery 75 HP Recovery partition recovery 74 removing 75 Hybrid Graphics 57 I input power 76 installing critical security updates 67 optional security cable lock 68 integrated numeric keypad, identifying 16, 49 internal display switch, identifying 12 internal microphones, identifying 12, 24 Internet connection setup 21 Internet security software, using 66 J jacks audio-out (headphone)/audio-in (microphone) 6, 7, 25 network 9, 10 RJ-45 (network) 9,...
User Guide
Page 93
serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing...
serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 55
...: HP continually improves and changes product parts. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as many as 83 screws that must be accessed by an authorized service provider. There are on -screen instructions. CAUTION: Components described in this chapter should only be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. 6 Removal and replacement...
...: HP continually improves and changes product parts. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as many as 83 screws that must be accessed by an authorized service provider. There are on -screen instructions. CAUTION: Components described in this chapter should only be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. 6 Removal and replacement...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 93
... the operating system so that contains the update. 4. Identify the most recent BIOS update and compare it to the BIOS version currently installed on -screen instructions to download your selection to the hard drive. Follow the on your hard drive. From the Start screen, type file, and then select File Explorer. 2. Using the hard drive path you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to an optional power...
... the operating system so that contains the update. 4. Identify the most recent BIOS update and compare it to the BIOS version currently installed on -screen instructions to download your selection to the hard drive. Follow the on your hard drive. From the Start screen, type file, and then select File Explorer. 2. Using the hard drive path you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to an optional power...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 97
... the HP website. What you need for recovery discs or a recovery USB flash drive. ● If you want to know ● HP Recovery Manager recovers only software that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all information from the hard drive and re-creating the partitions. Using the HP Recovery media you created, you must be used if the hard drive is still working. For worldwide support, go to http://www.hp.com...
... the HP website. What you need for recovery discs or a recovery USB flash drive. ● If you want to know ● HP Recovery Manager recovers only software that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all information from the hard drive and re-creating the partitions. Using the HP Recovery media you created, you must be used if the hard drive is still working. For worldwide support, go to http://www.hp.com...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 110
... Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive spare part numbers 22, 26 Bluetooth label 15 boot order changing HP Recovery Manager 88 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10 C cable spare part numbers 29, 31 caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 7 right side 6 top 10 computer major components 16 computer specifications 93 connector, power 7 control zone 10 D deleted files restoring 86 Disc...
... Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive spare part numbers 22, 26 Bluetooth label 15 boot order changing HP Recovery Manager 88 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10 C cable spare part numbers 29, 31 caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 7 right side 6 top 10 computer major components 16 computer specifications 93 connector, power 7 control zone 10 D deleted files restoring 86 Disc...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 111
...UEFI) downloading 84 using 83 HP Recovery Manager 87 correcting boot problems 88 starting 87 HP Recovery media creating 85 recovery 88 HP Recovery partition 87 recovery 87 removing 88 I integrated numeric keypad, identifying 13 internal cards, product description 3 internal display switch, identifying 9 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 6 network 7 RJ-45 (network) 7 K keyboard product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 15 Microsoft Certificate of Authenticity 15 regulatory 15 serial number 15 service 15...
...UEFI) downloading 84 using 83 HP Recovery Manager 87 correcting boot problems 88 starting 87 HP Recovery media creating 85 recovery 88 HP Recovery partition 87 recovery 87 removing 88 I integrated numeric keypad, identifying 13 internal cards, product description 3 internal display switch, identifying 9 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 6 network 7 RJ-45 (network) 7 K keyboard product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 15 Microsoft Certificate of Authenticity 15 regulatory 15 serial number 15 service 15...
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide
Page 112
...hard drives 2 internal cards 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer 15 R recovery 87 discs 86, 88 HP Recovery Manager 87 media 88 supported discs 86 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition 87 removing 88 regulatory information regulatory label 15 wireless certification labels 15 removal/replacement...
...hard drives 2 internal cards 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 3 power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer 15 R recovery 87 discs 86, 88 HP Recovery Manager 87 media 88 supported discs 86 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition 87 removing 88 regulatory information regulatory label 15 wireless certification labels 15 removal/replacement...