Reference Guide
Page 10
... does not cover any product which the manufacturer cannot disclaim, or allow limitations on your country is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from country to HP. 8. HP products may have been refilled, remanufactured, refurbished, misused, or tampered with the customer. B. C. Limitations of the...
... does not cover any product which the manufacturer cannot disclaim, or allow limitations on your country is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from country to HP. 8. HP products may have been refilled, remanufactured, refurbished, misused, or tampered with the customer. B. C. Limitations of the...
User Guide
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... ...67 Use reports ...68 7 Work with cartridges ...72 Check the estimated ink levels ...73 Replace the cartridges ...74 Order ink supplies ...76 Use single-cartridge mode ...77 Cartridge warranty information ...78 Anonymous usage information storage ...79 Tips for working with cartridges ...80 8 Connect Your Printer ...81 Set up... Tips for setting up and using a networked printer 91 9 Solve a problem ...92 Jams and paper-feed issues ...93 Ink cartridge issues ...98 Printing issues ...100 Copy issues ...108 Scan issues ...109 Fax issues ...110 Network and connection issues ...119 Printer hardware issues...
... ...67 Use reports ...68 7 Work with cartridges ...72 Check the estimated ink levels ...73 Replace the cartridges ...74 Order ink supplies ...76 Use single-cartridge mode ...77 Cartridge warranty information ...78 Anonymous usage information storage ...79 Tips for working with cartridges ...80 8 Connect Your Printer ...81 Set up... Tips for setting up and using a networked printer 91 9 Solve a problem ...92 Jams and paper-feed issues ...93 Ink cartridge issues ...98 Printing issues ...100 Copy issues ...108 Scan issues ...109 Fax issues ...110 Network and connection issues ...119 Printer hardware issues...
User Guide
Page 9
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 7640 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the...
Printer parts Front view Figure 2-1 Front and top views of HP ENVY 7640 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 ENWW Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Memory device area Cartridge access area Ink cartridges Photo tray On button (also referred to as the...
User Guide
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... for optimum print quality. All papers with the ColorLok logo for printing and copying of everyday documents. To order HP papers and other everyday documents. HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with...
... for optimum print quality. All papers with the ColorLok logo for printing and copying of everyday documents. To order HP papers and other everyday documents. HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with...
User Guide
Page 34
...possible printing delays. NOTE: When you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. Product service or repairs required as a result of using only black ink, choose the Paper Type/Quality from the popup ...apply to printing, they do not apply to help you easily produce great results, time after time. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to copying or scanning. ● You can print your document on both sides of non...
...possible printing delays. NOTE: When you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. Product service or repairs required as a result of using only black ink, choose the Paper Type/Quality from the popup ...apply to printing, they do not apply to help you easily produce great results, time after time. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to copying or scanning. ● You can print your document on both sides of non...
User Guide
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NOTE: Ink level alerts and indicators provide estimates for each fax you scan the fax to send from the control panel or the HP software. You can include an image of the first page of the following topics: ● Print fax confirmation ...enable fax confirmation 1. A confirmation message that the printheads and ink cartridges are not legible, you receive a lowink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until the print quality becomes unacceptable. NOTE: If the reports ...
NOTE: Ink level alerts and indicators provide estimates for each fax you scan the fax to send from the control panel or the HP software. You can include an image of the first page of the following topics: ● Print fax confirmation ...enable fax confirmation 1. A confirmation message that the printheads and ink cartridges are not legible, you receive a lowink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until the print quality becomes unacceptable. NOTE: If the reports ...
User Guide
Page 81
Slide the new cartridge in the slot until it clicks. 4. Close the cartridge access door. ENWW Replace the cartridges 75 NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. c.
Slide the new cartridge in the slot until it clicks. 4. Close the cartridge access door. ENWW Replace the cartridges 75 NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. c.
User Guide
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... disk. 2. To find the right cartridges for the HP ENVY 7640 series, go to find the print cartridge reorder numbers 1. To order original HP supplies for your country/region, and then follow the prompts to www.hp.com/buy/supplies . If prompted, choose your printer. The print cartridge ordering numbers appear. 3. NOTE: Ordering ink cartridges online is not supported in...
... disk. 2. To find the right cartridges for the HP ENVY 7640 series, go to find the print cartridge reorder numbers 1. To order original HP supplies for your country/region, and then follow the prompts to www.hp.com/buy/supplies . If prompted, choose your printer. The print cartridge ordering numbers appear. 3. NOTE: Ordering ink cartridges online is not supported in...
User Guide
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... display. NOTE: When the HP ENVY 7640 series operates in the printer, verify that the ink cartridge is removed from the computer. ENWW Use single-cartridge mode 77 Exit single-cartridge mode ● Install two ink cartridges in the HP ENVY 7640 series to operate the HP ENVY 7640 series with only one ink cartridge. The singlecartridge mode is initiated when an ink cartridge is installed. During singlecartridge mode...
... display. NOTE: When the HP ENVY 7640 series operates in the printer, verify that the ink cartridge is removed from the computer. ENWW Use single-cartridge mode 77 Exit single-cartridge mode ● Install two ink cartridges in the HP ENVY 7640 series to operate the HP ENVY 7640 series with only one ink cartridge. The singlecartridge mode is initiated when an ink cartridge is installed. During singlecartridge mode...
User Guide
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... of warranty date, in its designated HP printing device. This warranty does not cover HP ink cartridges that came with the product. 78 Chapter 7 Work with . Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in YYYY/MM format, may be found on the cartridge as the HP ink is covered as long as indicated: For...
... of warranty date, in its designated HP printing device. This warranty does not cover HP ink cartridges that came with the product. 78 Chapter 7 Work with . Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in YYYY/MM format, may be found on the cartridge as the HP ink is covered as long as indicated: For...
User Guide
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9 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● HP support 92 Chapter 9 Solve a problem ENWW
9 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● HP support 92 Chapter 9 Solve a problem ENWW
User Guide
Page 99
Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in all languages. this could result in the automatic document feeder and resolving ... from the front of the paper path cover and remove the cover. NOTE: The HP online troubleshooting wizards may not be available in several locations inside the printer. Check the paper path inside the printer. Open the ink cartridge access door. 3. Lift the handle of the printer. CAUTION: To prevent possible damage to...
Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in all languages. this could result in the automatic document feeder and resolving ... from the front of the paper path cover and remove the cover. NOTE: The HP online troubleshooting wizards may not be available in several locations inside the printer. Check the paper path inside the printer. Open the ink cartridge access door. 3. Lift the handle of the printer. CAUTION: To prevent possible damage to...
User Guide
Page 100
... are removing it towards you . Pull out the input tray to occur. CAUTION: During the process, avoid touching the cable attached to occur. Close the ink cartridge access door. 6. Locate any jammed paper inside the printer. CAUTION: If the paper tears when you are removing it towards you . c. a. If there is any...
... are removing it towards you . Pull out the input tray to occur. CAUTION: During the process, avoid touching the cable attached to occur. Close the ink cartridge access door. 6. Locate any jammed paper inside the printer. CAUTION: If the paper tears when you are removing it towards you . c. a. If there is any...
User Guide
Page 104
...ink cartridge. Reinstall the ink cartridge. 9. Use a dry swab or lint-free cloth to the ink cartridges. 1. To clean cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that power is still not resolved, see Replace the cartridges on the cartridge. 6. Remove the cartridge...Feature 1 Description Electrical contacts 5. It is not recommended to leave the ink cartridges outside of the ink or other debris elsewhere on page 74 for more information. Hold the ink cartridge by its sides with a damp lint-free cloth. Wipe only the ...
...ink cartridge. Reinstall the ink cartridge. 9. Use a dry swab or lint-free cloth to the ink cartridges. 1. To clean cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that power is still not resolved, see Replace the cartridges on the cartridge. 6. Remove the cartridge...Feature 1 Description Electrical contacts 5. It is not recommended to leave the ink cartridges outside of the ink or other debris elsewhere on page 74 for more information. Hold the ink cartridge by its sides with a damp lint-free cloth. Wipe only the ...
User Guide
Page 105
NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP ENVY 7640 series with only one cartridge. ENWW Ink cartridge issues 99
NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP ENVY 7640 series with only one cartridge. ENWW Ink cartridge issues 99
User Guide
Page 109
...on by -step instructions for a green light indicating the printer is fully plugged into the wall outlet. 8. This allows the printer to move the cartridges to another power outlet. 4. If it is not lit, the printer is firmly connected to the printer. 1 Power connection to the printer 2... the power cord back into the printer, or connect to a capped position, where they are using original HP ink cartridges. 2. Press the On button to the side of the printer under the cartridge access door. 9. Try using the On button, and wait until the On button light goes out before ...
...on by -step instructions for a green light indicating the printer is fully plugged into the wall outlet. 8. This allows the printer to move the cartridges to another power outlet. 4. If it is not lit, the printer is firmly connected to the printer. 1 Power connection to the printer 2... the power cord back into the printer, or connect to a capped position, where they are using original HP ink cartridges. 2. Press the On button to the side of the printer under the cartridge access door. 9. Try using the On button, and wait until the On button light goes out before ...
User Guide
Page 110
... on the right front corner of the scanner glass. The HP All-in-One remembers the alignment values for that ink cartridge, so you to align the ink cartridges. e. f. To align the cartridges from the printer software a. c. Align the cartridges. If you remove and reinstall the same ink cartridge, the HP All-in -One prompts you to access the Printer...
... on the right front corner of the scanner glass. The HP All-in-One remembers the alignment values for that ink cartridge, so you to align the ink cartridges. e. f. To align the cartridges from the printer software a. c. Align the cartridges. If you remove and reinstall the same ink cartridge, the HP All-in -One prompts you to access the Printer...
User Guide
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...In the printer software, click Print, Scan & Fax and then click Maintain Your Printer to access the printer toolbox. Click Clean Ink Cartridges on calling for technical support. ENWW Printing issues 105 Load letter or A4 unused plain white paper into the paper tray. b. d. Clean the... can help you have selected the appropriate paper type and print quality in portions of the boxes, then automatically clean the cartridges. Make sure you are using original HP cartridges. 2. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the ...
...In the printer software, click Print, Scan & Fax and then click Maintain Your Printer to access the printer toolbox. Click Clean Ink Cartridges on calling for technical support. ENWW Printing issues 105 Load letter or A4 unused plain white paper into the paper tray. b. d. Clean the... can help you have selected the appropriate paper type and print quality in portions of the boxes, then automatically clean the cartridges. Make sure you are using original HP cartridges. 2. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the ...
User Guide
Page 116
Make sure the ink cartridges are installed and that the fax settings listed in the report are still having problems faxing, check the fax settings listed in the report to ... up correctly for faxing according to your fax setup. If the test passes and you are correct. Run the fax test You can also use HP's online troubleshooting wizard. For more detailed information, check the report to see if there is loaded in the input tray before starting the test. 3. Fax...
Make sure the ink cartridges are installed and that the fax settings listed in the report are still having problems faxing, check the fax settings listed in the report to ... up correctly for faxing according to your fax setup. If the test passes and you are correct. Run the fax test You can also use HP's online troubleshooting wizard. For more detailed information, check the report to see if there is loaded in the input tray before starting the test. 3. Fax...
User Guide
Page 127
... the alignment process fails, make sure you have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. To extract the automatic output tray extender manually If the automatic output tray extender does not deploy automatically, you can help you might... the power and power connections. ● Make sure the printer's power cord is only available in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to clean the printhead, or you correct many common ...
... the alignment process fails, make sure you have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. To extract the automatic output tray extender manually If the automatic output tray extender does not deploy automatically, you can help you might... the power and power connections. ● Make sure the printer's power cord is only available in the input tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to clean the printhead, or you correct many common ...