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... of the recovery DVDs. the drive cannot be used to customize the system or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. HP Recovery Manager will be connected directly to a USB port on the computer; Select Create recovery media, and then follow the on-screen instructions. ◦ Be...
... of the recovery DVDs. the drive cannot be used to customize the system or restore the factory image if you replace the hard drive. ◦ Only one set up , restoring, and recovering Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. HP Recovery Manager will be connected directly to a USB port on the computer; Select Create recovery media, and then follow the on-screen instructions. ◦ Be...
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... HP Recovery partition or if the hard drive is still working properly. 1. orFor computers or tablets with a detachable keyboard, connect the keyboard to http://www.hp.com/support, select your computer display when you press the power button. or Turn on -screen instructions. 6 Chapter 3 Backing up all information from one of recovery can use HP Recovery media to retain. Select Troubleshoot from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots...
... HP Recovery partition or if the hard drive is still working properly. 1. orFor computers or tablets with a detachable keyboard, connect the keyboard to http://www.hp.com/support, select your computer display when you press the power button. or Turn on -screen instructions. 6 Chapter 3 Backing up all information from one of recovery can use HP Recovery media to retain. Select Troubleshoot from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots...
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...selection to boot. 4. You can change the computer boot order, which you remove the Recovery partition, create HP Recovery media; Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you want to an optical drive or a USB flash drive. Restore and recovery 7 NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. For tablets without keyboards: ▲ Turn on -screen instructions. Select Remove Recovery Partition, and then...
...selection to boot. 4. You can change the computer boot order, which you remove the Recovery partition, create HP Recovery media; Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you want to an optical drive or a USB flash drive. Restore and recovery 7 NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. For tablets without keyboards: ▲ Turn on -screen instructions. Select Remove Recovery Partition, and then...
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... - See Maintaining your computer Setup Instructions or Quick Setup poster - See Getting to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 Then select User Guides. ● Order parts and find your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
... - See Maintaining your computer Setup Instructions or Quick Setup poster - See Getting to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 Then select User Guides. ● Order parts and find your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on...
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... blue light emitting from external power for your product, go to your product. HP computers provide a setting to install the new software. WARNING! It also provides important electrical and mechanical safety information. Shutting down command. Be sure to save your monitor to a comfortable viewing light, follow the instructions to install additional hardware devices or software. NOTE: If the computer is to use the Windows Shut down (turning off...
... blue light emitting from external power for your product, go to your product. HP computers provide a setting to install the new software. WARNING! It also provides important electrical and mechanical safety information. Shutting down command. Be sure to save your monitor to a comfortable viewing light, follow the instructions to install additional hardware devices or software. NOTE: If the computer is to use the Windows Shut down (turning off...
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... Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
... Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
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... working wirelessly), or if you are adding, follow the on the computer. 2. Plug the other end of the network cable into the network jack (1) on -screen instructions. Enable Bluetooth, if it is displayed. Select your office. For more information, refer to the documentation provided with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you must establish a Bluetooth connection. 1. Connecting to a LAN requires an RJ-45 (network) cable and a network...
... working wirelessly), or if you are adding, follow the on the computer. 2. Plug the other end of the network cable into the network jack (1) on -screen instructions. Enable Bluetooth, if it is displayed. Select your office. For more information, refer to the documentation provided with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you must establish a Bluetooth connection. 1. Connecting to a LAN requires an RJ-45 (network) cable and a network...
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... to a network. Headphones combined with a microphone are not connected to watch streaming video from your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your favorite websites and download video and movies to watch on the computer to adjust system volume, change sound settings: ▲ Type control panel in a setting free of background...
... to a network. Headphones combined with a microphone are not connected to watch streaming video from your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your favorite websites and download video and movies to watch on the computer to adjust system volume, change sound settings: ▲ Type control panel in a setting free of background...
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... can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. The keyboard also allows you to type, select items, and scroll and to perform routine tasks. To use action keys and hot keys to use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Type control panel in...
... can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. The keyboard also allows you to type, select items, and scroll and to perform routine tasks. To use action keys and hot keys to use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. Type control panel in...
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Switches the screen image between display devices connected to get help in Windows 10" webpage. After you adjust the keyboard backlight setting, the backlight will turn on , press any key. Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Increases speaker volume incrementally while you hold down the key. Turns the wireless feature on or off . Turns the airplane mode and wireless feature on or off . Press the key repeatedly...
Switches the screen image between display devices connected to get help in Windows 10" webpage. After you adjust the keyboard backlight setting, the backlight will turn on , press any key. Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Increases speaker volume incrementally while you hold down the key. Turns the wireless feature on or off . Turns the airplane mode and wireless feature on or off . Press the key repeatedly...
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... gaming software. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select Check for updates and follow the instructions. Select the question mark icon in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Identifying HP 3D DriveGuard status The hard drive light...
... gaming software. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select Check for updates and follow the instructions. Select the question mark icon in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Identifying HP 3D DriveGuard status The hard drive light...
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... to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in options. 2. For protection against new viruses beyond the trial period, purchase an extended service. Under Windows Hello, follow these features to ensure proper use of the computer or user account User password A password is preinstalled on -screen instructions to...
... to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in options. 2. For protection against new viruses beyond the trial period, purchase an extended service. Under Windows Hello, follow these features to ensure proper use of the computer or user account User password A password is preinstalled on -screen instructions to...
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...; Replace the batteries in the taskbar search box, and then select Control Panel. Keyboard and mouse (with cable) Table 8-4 Keyboard and mouse (with cable) does not work or is very low or unsatisfactory Be sure that the arrow keys on most-not all open program. Cursor does not respond to the arrow keys on the number keypad Press num lock on the keyboard to the audio-out (black...
...; Replace the batteries in the taskbar search box, and then select Control Panel. Keyboard and mouse (with cable) Table 8-4 Keyboard and mouse (with cable) does not work or is very low or unsatisfactory Be sure that the arrow keys on most-not all open program. Cursor does not respond to the arrow keys on the number keypad Press num lock on the keyboard to the audio-out (black...
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... network (LAN). Cannot connect to your computer, and then disconnect and reconnect the speakers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Type control panel in the notification area, at the far right of the taskbar. 2. Follow the on -screen instructions. Unplug headphones if they are turned on. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
... network (LAN). Cannot connect to your computer, and then disconnect and reconnect the speakers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a telephone line; Type control panel in the notification area, at the far right of the taskbar. 2. Follow the on -screen instructions. Unplug headphones if they are turned on. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
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..., HP DVD Writer 640b). 4. Double-click the specific item (for best performance, and then select OK. See "Microsoft System Restore" in the taskbar search box, and then select System Configuration. Select the startup items that you are prompted for example, DVD/CD-ROM drives). 3. Type file explorer in the taskbar search box, and then select Device Manager. 2. See "Updating device drivers" in use before the software was...
..., HP DVD Writer 640b). 4. Double-click the specific item (for best performance, and then select OK. See "Microsoft System Restore" in the taskbar search box, and then select System Configuration. Select the startup items that you are prompted for example, DVD/CD-ROM drives). 3. Type file explorer in the taskbar search box, and then select Device Manager. 2. See "Updating device drivers" in use before the software was...
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...Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. c. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any time, select Cancel. With a mobile device, scan the code...
...Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. c. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any time, select Cancel. With a mobile device, scan the code...
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... a USB flash drive on page 34. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by the operating system or other software components. If your PC will not boot into Windows, you to run diagnostic tests to determine whether the computer hardware is displayed. 3. Service Center page displays, with your type of product, and then enter the...
... a USB flash drive on page 34. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by the operating system or other software components. If your PC will not boot into Windows, you to run diagnostic tests to determine whether the computer hardware is displayed. 3. Service Center page displays, with your type of product, and then enter the...
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... hardware If you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to your system. This must be repaired or to have parts replaced, you have any problems setting up your system and turning it only after you intend to upgrade any of repair, because many times HP can send the part directly to know your computer on , immediately contact HP support using...
... hardware If you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to your system. This must be repaired or to have parts replaced, you have any problems setting up your system and turning it only after you intend to upgrade any of repair, because many times HP can send the part directly to know your computer on , immediately contact HP support using...
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...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
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...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...
...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...