Upgrading and Servicing Guide
Page 16
... open the cover with this computer. WARNING! Remove screws over a surface that they fall. SO-DIMM modules must meet the following requirements before touching any media or storage devices such as CDs, DVDs, and USB. 2. Remove any internal parts or electronic components. Close all attached cables from the moving fan. SO-DIMMs are easily lost. Because the memory uses dual channels, you to shock impact. Upgrading...
... open the cover with this computer. WARNING! Remove screws over a surface that they fall. SO-DIMM modules must meet the following requirements before touching any media or storage devices such as CDs, DVDs, and USB. 2. Remove any internal parts or electronic components. Close all attached cables from the moving fan. SO-DIMMs are easily lost. Because the memory uses dual channels, you to shock impact. Upgrading...
Troubleshooting and Maintenance Guide
Page 6
... the keyboard simultaneously. 2. Computer does not start . Select the Power icon in properly. Either the hard disk drive or the system board may need to a backup hard disk drive. 4. if it on. Select Task Manager. 3. disk drive error. 1. If Windows opens, immediately back up all important data to be locked up . 2 Chapter 2 Troubleshooting Computer will not turn on the back of the computer should start up , or using your computer model. Test the...
... the keyboard simultaneously. 2. Computer does not start . Select the Power icon in properly. Either the hard disk drive or the system board may need to a backup hard disk drive. 4. if it on. Select Task Manager. 3. disk drive error. 1. If Windows opens, immediately back up all important data to be locked up . 2 Chapter 2 Troubleshooting Computer will not turn on the back of the computer should start up , or using your computer model. Test the...
Troubleshooting and Maintenance Guide
Page 7
... not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Press the Power button on the screen are bent, reconnect the monitor connector cable to make the screen display visible again. Right-click an empty area of the desktop, and then click Screen resolution. 2. Unplug and reconnect the mouse cable to the wall outlet. NOTE: In addition to the information listed here, also refer...
... not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Press the Power button on the screen are bent, reconnect the monitor connector cable to make the screen display visible again. Right-click an empty area of the desktop, and then click Screen resolution. 2. Unplug and reconnect the mouse cable to the wall outlet. NOTE: In addition to the information listed here, also refer...
Troubleshooting and Maintenance Guide
Page 8
... following illustrations are using the arrow keys on the number keypad. Press Num Lock on the keyboard to repeat the procedure for the keyboard. 4. Click the left mouse button to save changes in all -programs). 3. Push and hold the Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Symptom Possible...
... following illustrations are using the arrow keys on the number keypad. Press Num Lock on the keyboard to repeat the procedure for the keyboard. 4. Click the left mouse button to save changes in all -programs). 3. Push and hold the Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Symptom Possible...
Troubleshooting and Maintenance Guide
Page 9
.... Internet access Symptom Possible solution Internet programs do not Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. From the Start screen, type control panel, and then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to connect your computer (or speaker system). Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Use the front-panel buttons...
.... Internet access Symptom Possible solution Internet programs do not Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. From the Start screen, type control panel, and then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to connect your computer (or speaker system). Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Use the front-panel buttons...
Troubleshooting and Maintenance Guide
Page 10
... turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on page 8) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. To update a driver, select Update Driver, and then follow the on again. From the Start screen, type control panel, and then select Control Panel. 3. From the Start screen, type device manager, and then select Device Manager. 2. You can also set restore points manually...
... turn it came with the product) or hardware driver to factory defaults. ● System recovery (see System recovery on page 8) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. To update a driver, select Update Driver, and then follow the on again. From the Start screen, type control panel, and then select Control Panel. 3. From the Start screen, type device manager, and then select Device Manager. 2. You can also set restore points manually...
Troubleshooting and Maintenance Guide
Page 11
... that it is still available from where you can reinstall from the CDs or DVDs. From the Start screen, type control panel, and then select Control Panel. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Software troubleshooting 7 A list of programs opens. From the Start screen, type recovery, and then select HP Recovery Manager. Select the program you have a way to reinstall a program in the computer box...
... that it is still available from where you can reinstall from the CDs or DVDs. From the Start screen, type control panel, and then select Control Panel. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Software troubleshooting 7 A list of programs opens. From the Start screen, type recovery, and then select HP Recovery Manager. Select the program you have a way to reinstall a program in the computer box...
Troubleshooting and Maintenance Guide
Page 13
... using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, from the Start screen, move your keyboard until the Windows is working , follow these steps to save, and then remove the backup media from the computer, except the monitor, keyboard, and mouse. 3. As soon as you see Creating recovery media on -screen instructions. 7. Insert the disc or USB flash drive, select Yes, and then click Next to display the charms toolbar, select Settings, select the Power...
... using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, from the Start screen, move your keyboard until the Windows is working , follow these steps to save, and then remove the backup media from the computer, except the monitor, keyboard, and mouse. 3. As soon as you see Creating recovery media on -screen instructions. 7. Insert the disc or USB flash drive, select Yes, and then click Next to display the charms toolbar, select Settings, select the Power...
Troubleshooting and Maintenance Guide
Page 14
... Windows. Creating recovery media To create recovery discs: 1. If you the specific number of recovery media for discs to create your hard disk drive. Recovery media Recovery media can create only one or the other, but not both). Store the recovery media in the recovery-disc set depends on your computer model (typically 1-3 DVD discs). You can be rejected if they are prompted to turn on the media is correct. Use the arrow keys to select the USB device and press Enter...
... Windows. Creating recovery media To create recovery discs: 1. If you the specific number of recovery media for discs to create your hard disk drive. Recovery media Recovery media can create only one or the other, but not both). Store the recovery media in the recovery-disc set depends on your computer model (typically 1-3 DVD discs). You can be rejected if they are prompted to turn on the media is correct. Use the arrow keys to select the USB device and press Enter...
Quick Setup Guide
Page 7
... use the Microsoft Help and Support Windows 7 operating system. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals...
... use the Microsoft Help and Support Windows 7 operating system. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. User Manuals...
Quick Setup Guide
Page 9
... connect the device to the computer. 3. The operating system and version are unobstructed and cabling is specifically labeled as well. Select your computer is easily accessible at http://www.hp.com/ergo. 1. 2 Setting up your internet browser and go to http://www.hp.com/go/ contactHP. Place the computer so that is currently running. (Click Start > Control Panel and double-click System. a. The grounding plug...
... connect the device to the computer. 3. The operating system and version are unobstructed and cabling is specifically labeled as well. Select your computer is easily accessible at http://www.hp.com/ergo. 1. 2 Setting up your internet browser and go to http://www.hp.com/go/ contactHP. Place the computer so that is currently running. (Click Start > Control Panel and double-click System. a. The grounding plug...
Quick Setup Guide
Page 10
... the instructions provided by using Online Services: a. Connect the hardware as shown on -screen instructions to install each update you might want to download. Follow the on the setup view. 2. g. Follow the on-screen instructions to select an ISP and set up the computer for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. Click Start, click All Programs, and then click HP User Manuals...
... the instructions provided by using Online Services: a. Connect the hardware as shown on -screen instructions to install each update you might want to download. Follow the on the setup view. 2. g. Follow the on-screen instructions to select an ISP and set up the computer for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. Click Start, click All Programs, and then click HP User Manuals...
Quick Setup Guide
Page 12
... graphics card before you activate sound and adjust resolution. All you need to recover the computer operating system by using the Recovery Manager, you must be connected to hear sound during the initial setup of this document for you to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Click Playback Devices. Your computer comes ready for future use HDMI to connect your keyboard...
... graphics card before you activate sound and adjust resolution. All you need to recover the computer operating system by using the Recovery Manager, you must be connected to hear sound during the initial setup of this document for you to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Click Playback Devices. Your computer comes ready for future use HDMI to connect your keyboard...
Quick Setup Guide
Page 14
... software, follow these instructions for standard two-monitor setup. If your HP computer is connected to connect and set up additional monitors: These instructions are for dual- 8 Chapter 3 Setting up additional features Select Graphics and then Desktops & Displays on the left corner of the window. 3. Select the resolution from the drop-down menu. 3. Click Apply, and then click Keep changes. Setting up multiple displays Use the following steps to a non-HP monitor, make sure...
... software, follow these instructions for standard two-monitor setup. If your HP computer is connected to connect and set up additional monitors: These instructions are for dual- 8 Chapter 3 Setting up additional features Select Graphics and then Desktops & Displays on the left corner of the window. 3. Select the resolution from the drop-down menu. 3. Click Apply, and then click Keep changes. Setting up multiple displays Use the following steps to a non-HP monitor, make sure...
Quick Setup Guide
Page 15
... up the layout for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each of the PC. To change and follow the onscreen instructions to -VGA adapter is completed. 5. The monitor should have a DVI, HDMI, or VGA connector. NOTE: The three-monitor setup requires...
... up the layout for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each of the PC. To change and follow the onscreen instructions to -VGA adapter is completed. 5. The monitor should have a DVI, HDMI, or VGA connector. NOTE: The three-monitor setup requires...
Quick Setup Guide
Page 20
... Num Lock on the keyboard simultaneously to save changes in all open programs, and then restart your computer. Use the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard to save your computer...
... Num Lock on the keyboard simultaneously to save changes in all open programs, and then restart your computer. Use the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard to save your computer...
Quick Setup Guide
Page 22
... non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 16 Chapter 5 Troubleshooting Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you connected powered (active) speakers and that they are using built-in to the Audio Out (lime green) connector on the graphics card (select models only) to connect your monitor...
... non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 16 Chapter 5 Troubleshooting Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you connected powered (active) speakers and that they are using built-in to the Audio Out (lime green) connector on the graphics card (select models only) to connect your monitor...
Quick Setup Guide
Page 23
... Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Your computer might damage the network adapter. Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
... Ethernet network adapter (also called a network interface card, or NIC). For Windows 7: 1. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Your computer might damage the network adapter. Run the wireless setup wizard: 1. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
Quick Setup Guide
Page 24
... Device Manager window. 3. Click Start. 2. To update a driver, click Update Driver, and then follow the on-screen instructions. Microsoft System Restore If you want to software that might be due to update or rollback. (For example, DVD/CD-ROM drives). 4. Close all open programs. 2. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. Under Protection Settings...
... Device Manager window. 3. Click Start. 2. To update a driver, click Update Driver, and then follow the on-screen instructions. Microsoft System Restore If you want to software that might be due to update or rollback. (For example, DVD/CD-ROM drives). 4. Close all open programs. 2. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. Under Protection Settings...
Quick Setup Guide
Page 27
... parts replaced, you have any problems setting up and running is covered for help with setting up your new computer. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done first before you attempted to upgrade your system. This must be done after you have completely set up . This is necessary, the HP Customer Care Center will assist you. These services...
... parts replaced, you have any problems setting up and running is covered for help with setting up your new computer. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done first before you attempted to upgrade your system. This must be done after you have completely set up . This is necessary, the HP Customer Care Center will assist you. These services...