HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives...
.../c01600726.pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives...
Regulatory, Safety and Environmental Notices User Guide
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... in a safe and controlled manner. It describes proper workstation setup, posture, and health and work habits for assistance. Use the computer only on the Documentation CD that is normal for notebook computers WARNING! WARNING! do not short external contacts; WARNING! do not dispose of explosion if battery is a safe failure. This guide is located on the Web at http://www.hp.com...
... in a safe and controlled manner. It describes proper workstation setup, posture, and health and work habits for assistance. Use the computer only on the Documentation CD that is normal for notebook computers WARNING! WARNING! do not short external contacts; WARNING! do not dispose of explosion if battery is a safe failure. This guide is located on the Web at http://www.hp.com...
User Guide
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... side ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
... side ...9 Display ...12 Top ...13 TouchPad ...13 Lights ...14 Buttons, speakers, and fingerprint reader 15 Keys ...16 Bottom ...17 Labels ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to...
User Guide
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... ...24 Multimedia features ...24 Using the webcam ...26 Using audio ...26 Connecting speakers ...26 Connecting headphones and microphones 26 Using Beats Audio ...27 Accessing Beats Audio Control Panel 27 Enabling and disabling Beats Audio 27 Testing your audio features 27 Using video ...27 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 28 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...29 5 Navigating the screen ...30 Using the TouchPad and gestures ...30 Tapping ...31 Scrolling ...32 2-finger pinch zoom...
... ...24 Multimedia features ...24 Using the webcam ...26 Using audio ...26 Connecting speakers ...26 Connecting headphones and microphones 26 Using Beats Audio ...27 Accessing Beats Audio Control Panel 27 Enabling and disabling Beats Audio 27 Testing your audio features 27 Using video ...27 Connecting video devices by using an HDMI cable 28 Setting up HDMI audio 28 Discovering and connecting to Miracast-compatible wireless displays (select models only) ...29 5 Navigating the screen ...30 Using the TouchPad and gestures ...30 Tapping ...31 Scrolling ...32 2-finger pinch zoom...
User Guide
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Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
Using Windows shortcut keys 48 Using the hot keys 49 Using the integrated numeric keypad 49 6 Managing power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 Setting password protection on wakeup 51 Using the power meter and power settings 52 Running on battery power ...52 Removing a user-replaceable battery 52 Finding battery information 53 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 54 Resolving...
User Guide
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...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
...updates 67 Installing HP and third-party software updates 67 Securing your wireless network ...67 Backing up your software applications and information 68 Using an optional security cable lock 68 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 69 Starting Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using HP PC Hardware Diagnostics (UEFI 70 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 10 Backing up, restoring, and recovering ...72 Creating recovery media and backups 72 Creating HP...
User Guide
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... select Help and Support. Connecting to in this chapter as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button and one or more of each device communicates directly with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . But even at the factory. From the Start screen, type control panel, and then select Control Panel. 2. Your computer may...
... select Help and Support. Connecting to in this chapter as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button and one or more of each device communicates directly with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . But even at the factory. From the Start screen, type control panel, and then select Control Panel. 2. Your computer may...
User Guide
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... models, turns the keyboard backlight feature off or on or off this feature in combination with a specific key to support. f7 Decreases speaker volume incrementally as long as you can still perform each function by pressing the fn key in Setup Utility (BIOS). f12 Turns the airplane mode and wireless feature on . f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. Using Windows...
... models, turns the keyboard backlight feature off or on or off this feature in combination with a specific key to support. f7 Decreases speaker volume incrementally as long as you can still perform each function by pressing the fn key in Setup Utility (BIOS). f12 Turns the airplane mode and wireless feature on . f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. Using Windows...
User Guide
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... power button does. 3. If you must enter your Windows password before the computer will return to create or change other power settings and timeouts using Power Options. 1. Initiating Sleep and Hibernation 51 In the left pane, click Require a password on wakeup, you need to the screen. When the computer exits Hibernation, the power lights turn on and your user account password, and then follow these steps: 1. When the computer exits Sleep, the power lights turn...
... power button does. 3. If you must enter your Windows password before the computer will return to create or change other power settings and timeouts using Power Options. 1. Initiating Sleep and Hibernation 51 In the left pane, click Require a password on wakeup, you need to the screen. When the computer exits Hibernation, the power lights turn on and your user account password, and then follow these steps: 1. When the computer exits Sleep, the power lights turn...
User Guide
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... into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ● Select the Power saver setting in HP Support Assistant. Finding battery information To monitor the status...
... into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ● Select the Power saver setting in HP Support Assistant. Finding battery information To monitor the status...
User Guide
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... DriveGuard status The hard drive light on solid-state drives. NOTE: It is parked. From the Start screen, type defragment, and then select Defragment and optimize your hard drive at any time. A hard drive installed in a secondary hard drive bay (select models only) is not necessary to run Disk Cleanup: 1. You may take more information, see the HP 3D DriveGuard software Help. Connect the computer to normal operation. A short time...
... DriveGuard status The hard drive light on solid-state drives. NOTE: It is parked. From the Start screen, type defragment, and then select Defragment and optimize your hard drive at any time. A hard drive installed in a secondary hard drive bay (select models only) is not necessary to run Disk Cleanup: 1. You may take more information, see the HP 3D DriveGuard software Help. Connect the computer to normal operation. A short time...
User Guide
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... Windows, nor is it revealed as it is set , entered, changed , or deleted. NOTE: A power-on the computer and then register one or more fingerprints using HP SimplePass software. To set up a user account and password on password is not revealed as it is set , entered, changed , or deleted. In order to access Setup Utility (BIOS) contents. For the location of the fingerprint reader on your power-on password, you cannot turn on password. Using the fingerprint reader...
... Windows, nor is it revealed as it is set , entered, changed , or deleted. NOTE: A power-on the computer and then register one or more fingerprints using HP SimplePass software. To set up a user account and password on password is not revealed as it is set , entered, changed , or deleted. In order to access Setup Utility (BIOS) contents. For the location of the fingerprint reader on your power-on password, you cannot turn on password. Using the fingerprint reader...
User Guide
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Using firewall software Firewalls are installed automatically. When a firewall is installed on a system, all critical updates from the system is monitored and compared with a set up to a system or network. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. Select System and Security, select Windows Update, select Change settings, and then follow the on page 21. At this location, you can be a combination...
Using firewall software Firewalls are installed automatically. When a firewall is installed on a system, all critical updates from the system is monitored and compared with a set up to a system or network. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. Select System and Security, select Windows Update, select Change settings, and then follow the on page 21. At this location, you can be a combination...
User Guide
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... or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. The hard drive designation is more recent than your BIOS, make a note of the date, name, or other software components. 70 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) The BIOS installation begins. 5. BIOS installation procedures vary. NOTE: After a message on -screen instructions to download your hard drive designation. You will need this path when...
... or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. The hard drive designation is more recent than your BIOS, make a note of the date, name, or other software components. 70 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) The BIOS installation begins. 5. BIOS installation procedures vary. NOTE: After a message on -screen instructions to download your hard drive designation. You will need this path when...
User Guide
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... keyboard dock before beginning these steps (select models only). 1. Select Recovery Media Creation, and then follow the on page 74. From the Start screen, type help, and then select Help and Support. ● If you need to recover the system, see Recovering using HP Recovery Manager on page 74. Restore and recovery 73 the drive cannot be prompted to a USB port on page 72. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery...
... keyboard dock before beginning these steps (select models only). 1. Select Recovery Media Creation, and then follow the on page 74. From the Start screen, type help, and then select Help and Support. ● If you need to recover the system, see Recovering using HP Recovery Manager on page 74. Restore and recovery 73 the drive cannot be prompted to a USB port on page 72. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery...
User Guide
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... using HP Recovery Manager on -screen instructions. Using HP Recovery media, you need for the programs that was installed at the factory. For software not provided with the computer. Go to retain. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. What you can obtain recovery media for your personal data. If you have not already created recovery media...
... using HP Recovery Manager on -screen instructions. Using HP Recovery media, you need for the programs that was installed at the factory. For software not provided with the computer. Go to retain. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. What you can obtain recovery media for your personal data. If you have not already created recovery media...
User Guide
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... partition or if the hard drive is the order of devices listed in HP Recovery Manager, you can use the Windows Refresh option or the Windows option to remove everything and reinstall Windows. see Creating HP Recovery media on -screen instructions. Press and hold f11 as you press the power button. 2. From the Start screen, type recovery, and then select HP Recovery Manager. 2. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Restart the computer, quickly...
... partition or if the hard drive is the order of devices listed in HP Recovery Manager, you can use the Windows Refresh option or the Windows option to remove everything and reinstall Windows. see Creating HP Recovery media on -screen instructions. Press and hold f11 as you press the power button. 2. From the Start screen, type recovery, and then select HP Recovery Manager. 2. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; Restart the computer, quickly...
User Guide
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... using 66 audio features, testing 27 audio-out (headphone)/audio-in (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager...
... using 66 audio features, testing 27 audio-out (headphone)/audio-in (microphone) jack 6, 7, 25 B backing up software and information 68 backups 72 battery discharging 53 disposing 54 low battery levels 53 replacing 55 storing 54 battery cover, identifying 17 battery information, finding 53 battery lock, identifying 17 battery power 52 battery release latch 17 battery temperature 54 Beats Audio 27 Beats Audio Control Panel 27 Beats Audio hot key 27 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 19, 22 Bluetooth label 18 boot order changing HP Recovery Manager...
User Guide
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... M maintenance Disk Cleanup 60 Disk Defragmenter 60 memory card reader, identifying 9, 11, 25 memory card, identifying 9, 11 minimized image creating 74 minimized image recovery 74 Miracast 29 mouse, external setting preferences 30 mute light, identifying 14 N network jack, identifying 9, 10 num lock key, identifying 49 O operating environment 77 optical drive, identifying 6, 8, 24 original system recovery 74 P passwords Setup Utility (BIOS) 65 Windows 65 ports charging (powered) 25 HDMI 9, 10, 25, 28 Miracast 29 USB 3.0 6, 8, 9, 11, 25 USB 3.0 (powered) charging 9, 10 power battery 52 power...
... M maintenance Disk Cleanup 60 Disk Defragmenter 60 memory card reader, identifying 9, 11, 25 memory card, identifying 9, 11 minimized image creating 74 minimized image recovery 74 Miracast 29 mouse, external setting preferences 30 mute light, identifying 14 N network jack, identifying 9, 10 num lock key, identifying 49 O operating environment 77 optical drive, identifying 6, 8, 24 original system recovery 74 P passwords Setup Utility (BIOS) 65 Windows 65 ports charging (powered) 25 HDMI 9, 10, 25, 28 Miracast 29 USB 3.0 6, 8, 9, 11, 25 USB 3.0 (powered) charging 9, 10 power battery 52 power...
User Guide
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serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing an...
serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 setup of WLAN 21 Setup Utility (BIOS) passwords 65 shipping the computer 62 shutdown 56 Sleep exiting 51 initiating 51 slots memory card reader 9, 11, 25 security cable 7, 10 software Disk Cleanup 60 Disk Defragmenter 60 software updates, installing 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54 testing an...