HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Run F2 Quick/Short ...
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Run F2 Quick/Short ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Note: The 3D Drive Guard is not needed for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive...If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 ...
... Note: The 3D Drive Guard is not needed for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive...If the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... technology that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep...
... technology that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...) in the Control Panel to permit the hard drive to optimize performance. Please refer to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, these drives - Thus, any business notebook with 4096-byte (4-KB) ...following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on Products with Older Operating Systems It is decreased. eight times larger than current drive technology...
...) in the Control Panel to permit the hard drive to optimize performance. Please refer to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, these drives - Thus, any business notebook with 4096-byte (4-KB) ...following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on Products with Older Operating Systems It is decreased. eight times larger than current drive technology...
User Guide
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... refund of the price of Intel Corporation in all features are common to http://www.microsoft.com for HP products and services are U.S. The only warranties for details. Select Drivers & Downloads, and then follow the on your sole remedy is a trademark of the computer, please ...contact your country. HP shall not be construed as constituting an additional warranty. For any software product preinstalled on ...
... refund of the price of Intel Corporation in all features are common to http://www.microsoft.com for HP products and services are U.S. The only warranties for details. Select Drivers & Downloads, and then follow the on your sole remedy is a trademark of the computer, please ...contact your country. HP shall not be construed as constituting an additional warranty. For any software product preinstalled on ...
User Guide
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...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
...of a user-replaceable battery 54 Replacing a user-replaceable battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with Intel Smart Connect Technology (select models only 56 Shutting down (turning off) the computer... 58 7 Maintaining your computer ...59 Improving performance ...59 Handling drives ...59 Using HP 3D DriveGuard 59 Identifying HP 3D DriveGuard status 60 Using Disk Defragmenter 60 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning procedures ...61 ix
User Guide
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... the Regulatory, Safety, and Environmental Notices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Select Drivers & Downloads, and then follow the on page 59. Hibernation is a power-saving state that supports both ...television audio cable. Component (6) Security cable slot Description NOTE: For disc compatibility information, go to the Help and Support web page (see Using HP 3D DriveGuard on -screen instructions. NOTE: The security cable is in (microphone) jack Description ● On: The computer is on. ...
... the Regulatory, Safety, and Environmental Notices. To access this guide, from being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Select Drivers & Downloads, and then follow the on page 59. Hibernation is a power-saving state that supports both ...television audio cable. Component (6) Security cable slot Description NOTE: For disc compatibility information, go to the Help and Support web page (see Using HP 3D DriveGuard on -screen instructions. NOTE: The security cable is in (microphone) jack Description ● On: The computer is on. ...
User Guide
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Depending on your computer Select Drivers & Downloads, and then follow the on page 3). Follow the web page instructions to the Help and Support web page (see More HP resources on -screen instructions. 8 Chapter 2 Getting to know your computer model, reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to select your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
Depending on your computer Select Drivers & Downloads, and then follow the on page 3). Follow the web page instructions to the Help and Support web page (see More HP resources on -screen instructions. 8 Chapter 2 Getting to know your computer model, reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to select your computer model. Component (4) (5) USB 3.0 port Optical drive Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
User Guide
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.... NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on page 3). Select Drivers & Downloads, and then follow the onscreen instructions. WARNING! To access this guide, from the Start screen, type support, and then select the...USB 3.0 charging (powered) port (10) HDMI port Description NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on headphones, earbuds, or a headset. Standard USB ports will not charge all USB devices or will charge using a low current. Also connects ...
.... NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on page 3). Select Drivers & Downloads, and then follow the onscreen instructions. WARNING! To access this guide, from the Start screen, type support, and then select the...USB 3.0 charging (powered) port (10) HDMI port Description NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on headphones, earbuds, or a headset. Standard USB ports will not charge all USB devices or will charge using a low current. Also connects ...
User Guide
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...The write process is sensitive to vibration. ● Before you might consider installing larger drives and adding more memory. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Security ... carry-on , and then shut it down the computer. Improving performance 59 This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. It ...
...The write process is sensitive to vibration. ● Before you might consider installing larger drives and adding more memory. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Security ... carry-on , and then shut it down the computer. Improving performance 59 This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with magnetic fields include airport walk-through devices and security wands. It ...
User Guide
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...percent maximum concentration (for your equipment. For example, older graphics components might not work well with the most out of HP programs and drivers. Cleaning your computer Use the following products to internal components, do not attempt to safely clean your computer. Cleaning the... towels, can resolve issues and bring new features and options to the latest versions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to your computer. Updates can scratch the computer. Cleaning procedures Follow the procedures...
...percent maximum concentration (for your equipment. For example, older graphics components might not work well with the most out of HP programs and drivers. Cleaning your computer Use the following products to internal components, do not attempt to safely clean your computer. Cleaning the... towels, can resolve issues and bring new features and options to the latest versions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to your computer. Updates can scratch the computer. Cleaning procedures Follow the procedures...
User Guide
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... screen, type support, and then select the HP Support Assistant app. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can also register to http://www.hp.com/support. Securing your wireless network When you...were originally installed on page 61. There are two types of both hardware and software. For more information, see Updating programs and drivers on your computer should be a combination of firewalls to protect all data sent to fully protect your computer. If you have ...
... screen, type support, and then select the HP Support Assistant app. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can also register to http://www.hp.com/support. Securing your wireless network When you...were originally installed on page 61. There are two types of both hardware and software. For more information, see Updating programs and drivers on your computer should be a combination of firewalls to protect all data sent to fully protect your computer. If you have ...
User Guide
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... use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Point to http://www.hp.com. 2. or - In the Diagnostic section, click HP UEFI Support Environment. - To start HP PC Hardware Diagnostics UEFI: 1. In the text box, enter the product name, and then...Go. - Select your computer model, and then select your product. 4. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run, and then follow the on-screen instructions. Click Download, and then select...
... use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Point to http://www.hp.com. 2. or - In the Diagnostic section, click HP UEFI Support Environment. - To start HP PC Hardware Diagnostics UEFI: 1. In the text box, enter the product name, and then...Go. - Select your computer model, and then select your product. 4. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run, and then follow the on-screen instructions. Click Download, and then select...
User Guide
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... backup can be used to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the...
... backup can be used to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the...
User Guide
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... hub. ● Be sure that you have finished creating all of HP Recovery Manager to reinstall the individual application or driver. If you have not already created recovery media, see Creating HP Recovery media on the computer; See the Worldwide Telephone Numbers booklet included with...For more information, see Help and Support. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the...
... hub. ● Be sure that you have finished creating all of HP Recovery Manager to reinstall the individual application or driver. If you have not already created recovery media, see Creating HP Recovery media on the computer; See the Worldwide Telephone Numbers booklet included with...For more information, see Help and Support. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the...
User Guide
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... Recovery (select models only)-Reinstalls the operating system and all information from the HP website. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer...
... Recovery (select models only)-Reinstalls the operating system and all information from the HP website. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer...
User Guide - Windows 7
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...services. Microsoft and Windows are common to be available on your country. HP shall not be construed as constituting an additional warranty. Not all editions of the HP End User License Agreement (EULA). Select Drivers & Downloads, and then follow the on this computer, you do ...notice This guide describes features that are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.microsoft.com for HP products and services are available in the U.S. For any software product preinstalled on -screen instructions. Go to...
...services. Microsoft and Windows are common to be available on your country. HP shall not be construed as constituting an additional warranty. Not all editions of the HP End User License Agreement (EULA). Select Drivers & Downloads, and then follow the on this computer, you do ...notice This guide describes features that are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.microsoft.com for HP products and services are available in the U.S. For any software product preinstalled on -screen instructions. Go to...
User Guide - Windows 7
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...your computer ...44 Improving performance ...44 Handling drives ...44 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 45 Using Disk Defragmenter 45 Using Disk Cleanup ...45 Updating programs and drivers ...45 Cleaning your computer ...46 Cleaning procedures ...46 Cleaning the...49 Setting Windows passwords 50 Setting Setup Utility (BIOS) passwords 50 Using the fingerprint reader (select models only 50 Using HP SimplePass (select models only 51 Registering fingerprints 51 Using your registered fingerprint to log on to Windows 51 Using Internet security ...
...your computer ...44 Improving performance ...44 Handling drives ...44 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 45 Using Disk Defragmenter 45 Using Disk Cleanup ...45 Updating programs and drivers ...45 Cleaning your computer ...46 Cleaning procedures ...46 Cleaning the...49 Setting Windows passwords 50 Setting Setup Utility (BIOS) passwords 50 Using the fingerprint reader (select models only 50 Using HP SimplePass (select models only 51 Registering fingerprints 51 Using your registered fingerprint to log on to Windows 51 Using Internet security ...
User Guide - Windows 7
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... powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. This jack does not support optional microphone-only devices. Select Drivers & Downloads, and then follow the on page 2). NOTE: The security cable is off power to the display and other unneeded components. ●...The hard drive is in (microphone) jack Description ● On: The computer is on page 44. For additional safety information, see Using HP 3D DriveGuard (select models only) on . ● Blinking: The computer is being mishandled or stolen. Attaches an optional security cable to...
... powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. This jack does not support optional microphone-only devices. Select Drivers & Downloads, and then follow the on page 2). NOTE: The security cable is off power to the display and other unneeded components. ●...The hard drive is in (microphone) jack Description ● On: The computer is on page 44. For additional safety information, see Using HP 3D DriveGuard (select models only) on . ● Blinking: The computer is being mishandled or stolen. Attaches an optional security cable to...