Start Here
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... from HP, or by using HP Recovery Manager HP Recovery Manager software allows you obtained from the HP Restore and recovery 5 For more information, see the Get started app. ▲ Select the Start button, and then select the Get started app. ● If you need to recover the computer's original factory partition and content, or if you have not already created recovery media, see Creating HP Recovery media (select products only) on page 3. If you have replaced the hard drive...
... from HP, or by using HP Recovery Manager HP Recovery Manager software allows you obtained from the HP Restore and recovery 5 For more information, see the Get started app. ▲ Select the Start button, and then select the Get started app. ● If you need to recover the computer's original factory partition and content, or if you have not already created recovery media, see Creating HP Recovery media (select products only) on page 3. If you have replaced the hard drive...
Start Here
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... you remove the HP Recovery partition, you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on -screen instructions. Select Remove Recovery Partition, and then follow the on page 3. To change the computer boot order, which you to remove the HP Recovery partition to remove the HP Recovery partition: 1. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Removing the HP Recovery partition (select products only) HP Recovery Manager software...
... you remove the HP Recovery partition, you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on -screen instructions. Select Remove Recovery Partition, and then follow the on page 3. To change the computer boot order, which you to remove the HP Recovery partition to remove the HP Recovery partition: 1. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Removing the HP Recovery partition (select products only) HP Recovery Manager software...
Maintenance and Service Guide
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Hard drive ...30 Memory module ...31 Solid-state drive ...33 RTC battery ...34 WLAN module ...35 Fan ...37 TouchPad cable ...38 TouchPad ...39 Power connector cable ...40 USB board cables ...42 USB board ...43 System board ...45 Heat sink ...48 Speakers ...49 Display assembly ...50 6 Using Setup Utility (BIOS) ...61 Starting Setup Utility (BIOS) ...61 Updating Setup Utility (BIOS) ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 7 Using HP PC Hardware Diagnostics (UEFI) ...63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 8 Specifications ...65 ...
Hard drive ...30 Memory module ...31 Solid-state drive ...33 RTC battery ...34 WLAN module ...35 Fan ...37 TouchPad cable ...38 TouchPad ...39 Power connector cable ...40 USB board cables ...42 USB board ...43 System board ...45 Heat sink ...48 Speakers ...49 Display assembly ...50 6 Using Setup Utility (BIOS) ...61 Starting Setup Utility (BIOS) ...61 Updating Setup Utility (BIOS) ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 7 Using HP PC Hardware Diagnostics (UEFI) ...63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 8 Specifications ...65 ...
Maintenance and Service Guide
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.... Type file in the taskbar search box, and then select the HP Support Assistant app. - Do not download or install a BIOS update while the computer is connected to your hard drive designation. Click the question mark icon in an optional docking device, or connected to an optional power source. Follow any instructions that appear on the screen after it to the BIOS version currently installed on your hard drive. 62 Chapter 6 Using Setup Utility (BIOS...
.... Type file in the taskbar search box, and then select the HP Support Assistant app. - Do not download or install a BIOS update while the computer is connected to your hard drive designation. Click the question mark icon in an optional docking device, or connected to an optional power source. Follow any instructions that appear on the screen after it to the BIOS version currently installed on your hard drive. 62 Chapter 6 Using Setup Utility (BIOS...
Maintenance and Service Guide
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... restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager on page 67. ● To use the HP Recovery media. If you have replaced the hard drive, you must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 67. ● On select products, if you want to remove the recovery partition...
... restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager on page 67. ● To use the HP Recovery media. If you have replaced the hard drive, you must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 67. ● On select products, if you want to remove the recovery partition...
Maintenance and Service Guide
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...-out jack 12 B back cover, spare part number 19 backups 67 battery removal 29 spare part number 18, 29 battery light 12, 13 BIOS determining version 61 downloading an update 62 starting the Setup Utility 61 updating 61 boot order changing 71 bottom components 13 bottom cover removal 26 spare part number 18, 26 button components 7 buttons power 7 TouchPad 10 C camera 5, 6 camera light 5, 6 caps lock light 9 chipset, product description 1 components bottom 13 buttons 7 display 5 keys 8 left side 11 lights 9 right side 12 speakers 7 TouchPad 10 vents 7 computer major components 15 specifications...
...-out jack 12 B back cover, spare part number 19 backups 67 battery removal 29 spare part number 18, 29 battery light 12, 13 BIOS determining version 61 downloading an update 62 starting the Setup Utility 61 updating 61 boot order changing 71 bottom components 13 bottom cover removal 26 spare part number 18, 26 button components 7 buttons power 7 TouchPad 10 C camera 5, 6 camera light 5, 6 caps lock light 9 chipset, product description 1 components bottom 13 buttons 7 display 5 keys 8 left side 11 lights 9 right side 12 speakers 7 TouchPad 10 vents 7 computer major components 15 specifications...
Maintenance and Service Guide
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... description audio 2 chipset 1 display panel 1 external media cards 2 graphics 1 hard drive 1, 2 keyboard 2, 3 memory 1 microphone 2 operating system 3 pointing device 2, 3 ports 2 power requirements 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 solid-state drive 2 video 2 wireless 2 product name 1 R recover options 69 recovery discs 68, 70 HP Recovery Manager 69 media 70 starting 70 supported discs 68 system 69 USB flash drive 70 using HP Recovery media 68 recovery media creating 67 creating using HP Recovery Manager 68 recovery partition removing 72 removal/replacement...
... description audio 2 chipset 1 display panel 1 external media cards 2 graphics 1 hard drive 1, 2 keyboard 2, 3 memory 1 microphone 2 operating system 3 pointing device 2, 3 ports 2 power requirements 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 solid-state drive 2 video 2 wireless 2 product name 1 R recover options 69 recovery discs 68, 70 HP Recovery Manager 69 media 70 starting 70 supported discs 68 system 69 USB flash drive 70 using HP Recovery media 68 recovery media creating 67 creating using HP Recovery Manager 68 recovery partition removing 72 removal/replacement...
Maintenance and Service Guide
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...Type C-to-USB 3.0 adapter, spare part number 19 V vent components 7 vents 7, 13 video, product description 2 W webcam/microphone module removal 55 spare part number 19, 56 webcam/microphone module cable removal 59 spare part number 19, 60 Windows system restore point 67, 68 Windows key 8 Windows tools using 68 wireless antenna location 5, 6 removal 57 spare part number 19, 58 wireless, product description 2 WLAN antenna location 5, 6 removal 57 spare part number 19, 58 WLAN module removal 35 spare part number 18, 35 U USB 3.0 port 11, 12 USB board removal 43 spare part number 17, 43 USB board...
...Type C-to-USB 3.0 adapter, spare part number 19 V vent components 7 vents 7, 13 video, product description 2 W webcam/microphone module removal 55 spare part number 19, 56 webcam/microphone module cable removal 59 spare part number 19, 60 Windows system restore point 67, 68 Windows key 8 Windows tools using 68 wireless antenna location 5, 6 removal 57 spare part number 19, 58 wireless, product description 2 WLAN antenna location 5, 6 removal 57 spare part number 19, 58 WLAN module removal 35 spare part number 18, 35 U USB 3.0 port 11, 12 USB board removal 43 spare part number 17, 43 USB board...
Winows 7
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... latest user guide or manuals for your product, go to http://www.hp.com/ support, and select your product, and then follow the on-screen instructions. under license. Some features may require upgraded and/ or separately purchased hardware and/or a DVD drive to request a full refund of the price of Windows 7 functionality. Software terms By installing, copying, downloading, or otherwise using any further information or to install the Windows 7 software...
... latest user guide or manuals for your product, go to http://www.hp.com/ support, and select your product, and then follow the on-screen instructions. under license. Some features may require upgraded and/ or separately purchased hardware and/or a DVD drive to request a full refund of the price of Windows 7 functionality. Software terms By installing, copying, downloading, or otherwise using any further information or to install the Windows 7 software...
Winows 7
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... HP Touchpoint Manager (select models only 38 Securing your wireless network ...38 Backing up your software applications and information 38 Using an optional security cable ...38 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating the BIOS ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating backups ...44 Creating recovery media to recover the original system 44 What you need...
... HP Touchpoint Manager (select models only 38 Securing your wireless network ...38 Backing up your software applications and information 38 Using an optional security cable ...38 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating the BIOS ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating backups ...44 Creating recovery media to recover the original system 44 What you need...
Winows 7
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... a wireless network 15 Connecting to complete the connection. Select HP Connection Manager. Using operating system controls The Network and Sharing Center allows you to set up a new connection or network. Connecting to , click Open Network and Sharing Center, and then click Set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: If no WLANs are off , press the wireless button. NOTE: If you do not see the HP Connection Manager software Help. A list...
... a wireless network 15 Connecting to complete the connection. Select HP Connection Manager. Using operating system controls The Network and Sharing Center allows you to set up a new connection or network. Connecting to , click Open Network and Sharing Center, and then click Set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: If no WLANs are off , press the wireless button. NOTE: If you do not see the HP Connection Manager software Help. A list...
Winows 7
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... audio control panel specific to your computer, you to connect a high-definition monitor or TV. Using video Your computer is connected to the correct port on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. To see the computer screen image on the computer, using an HDMI cable NOTE: To connect an HDMI device to your sound system. As a result, your system. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Select Start > Control Panel > Hardware...
... audio control panel specific to your computer, you to connect a high-definition monitor or TV. Using video Your computer is connected to the correct port on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. To see the computer screen image on the computer, using an HDMI cable NOTE: To connect an HDMI device to your sound system. As a result, your system. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Select Start > Control Panel > Hardware...
Winows 7
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... computer display to the monitor display to a simultaneous display on each function by using touch gestures. f4 Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off or on page 40 for that key. Using the keys You can disable this feature. CAUTION: Use extreme care when making changes in this key alternates the screen image from operating properly. The action key feature is connected to perform specific functions. f5 On select models, turns the keyboard...
... computer display to the monitor display to a simultaneous display on each function by using touch gestures. f4 Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off or on page 40 for that key. Using the keys You can disable this feature. CAUTION: Use extreme care when making changes in this key alternates the screen image from operating properly. The action key feature is connected to perform specific functions. f5 On select models, turns the keyboard...
Winows 7
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... can scratch the computer. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. If you would not be getting the most recent gaming software. Follow the on -screen instructions. Go to http://www.hp.com/support to download the latest versions of your computer to make sure that a cleaning product is always changing, and updating programs and drivers allows your equipment. To...
... can scratch the computer. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. If you would not be getting the most recent gaming software. Follow the on -screen instructions. Go to http://www.hp.com/support to download the latest versions of your computer to make sure that a cleaning product is always changing, and updating programs and drivers allows your equipment. To...
Winows 7
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... creating passwords, follow requirements set , change, or delete an administrator or power-on password in place of the power-on password Function ● Must be used in place of the computer, record each time you access Setup Utility (BIOS). ● If you forget your passwords at the first password check, you must enter the administrator password to access Setup Utility (BIOS) contents. NOTE: Your administrator password is not displayed as screen-saver passwords, select Start > Help and Support...
... creating passwords, follow requirements set , change, or delete an administrator or power-on password in place of the power-on password Function ● Must be used in place of the computer, record each time you access Setup Utility (BIOS). ● If you forget your passwords at the first password check, you must enter the administrator password to access Setup Utility (BIOS) contents. NOTE: Your administrator password is not displayed as screen-saver passwords, select Start > Help and Support...
Winows 7
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... your computer and/or network, or it is monitored and compared with a set of firewalls to consider: ● Host-based firewalls-Software that protects only the computer it can detect most viruses, destroy them to and from Microsoft as soon as a trial offer. Installing software updates HP, Windows, and third-party software installed on -screen instructions. To start Setup Utility (BIOS), turn on -screen instructions. Use the arrow keys to date. For...
... your computer and/or network, or it is monitored and compared with a set of firewalls to consider: ● Host-based firewalls-Software that protects only the computer it can detect most viruses, destroy them to and from Microsoft as soon as a trial offer. Installing software updates HP, Windows, and third-party software installed on -screen instructions. To start Setup Utility (BIOS), turn on -screen instructions. Use the arrow keys to date. For...
Winows 7
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... to a network, consult the network administrator before installing any instructions that is later than your hard drive. Open Windows Explorer by following the on the screen after it has been downloaded to your BIOS version, make a note of the date, name, or other identifier. Using the hard drive path you want to reliable external power using the AC adapter. Complete the installation by selecting Start > Computer. 2. During the download and installation, follow these...
... to a network, consult the network administrator before installing any instructions that is later than your hard drive. Open Windows Explorer by following the on the screen after it has been downloaded to your BIOS version, make a note of the date, name, or other identifier. Using the hard drive path you want to reliable external power using the AC adapter. Complete the installation by selecting Start > Computer. 2. During the download and installation, follow these...
Winows 7
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... ways: ● Select Start and type recovery in HP Recovery Manager, change the boot order for boot options. 3. To check for Startup Menu" message is displayed at system bootup. 4. Click System Recovery in the window. If possible, back up , restoring, and recovering All hardware-related drivers and software are re-installed, but other software applications are not. Follow the on -screen instructions. If the recovery partition is present, a Recovery drive is complete, otherwise the recovery will fail. Access HP Recovery Manager in either of...
... ways: ● Select Start and type recovery in HP Recovery Manager, change the boot order for boot options. 3. To check for Startup Menu" message is displayed at system bootup. 4. Click System Recovery in the window. If possible, back up , restoring, and recovering All hardware-related drivers and software are re-installed, but other software applications are not. Follow the on -screen instructions. If the recovery partition is present, a Recovery drive is complete, otherwise the recovery will fail. Access HP Recovery Manager in either of...
Winows 7
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... switch screen image 23 volume down 23 volume mute 23 volume up 23 wireless 24 antivirus software, using 37 audio 18 audio-out (headphone)/audio-in (microphone) combo jack 4 B backing up software and information 38 backups 44 battery 5 conserving power 28 factory-sealed 27 battery information, finding 28 battery power 27 best practices 1 BIOS determining version 40 downloading an update 41 updating 40 Bluetooth device 14, 16 Bluetooth label 13 boot order changing 48 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C camera 17 identifying 7 camera light...
... switch screen image 23 volume down 23 volume mute 23 volume up 23 wireless 24 antivirus software, using 37 audio 18 audio-out (headphone)/audio-in (microphone) combo jack 4 B backing up software and information 38 backups 44 battery 5 conserving power 28 factory-sealed 27 battery information, finding 28 battery power 27 best practices 1 BIOS determining version 40 downloading an update 41 updating 40 Bluetooth device 14, 16 Bluetooth label 13 boot order changing 48 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C camera 17 identifying 7 camera light...
Winows 7
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... creating recovery media 44 S security cable slot, identifying 6 security cable, installing 38 serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 26 Setup Utility (BIOS) passwords 36 shipping the computer 33 shutdown 30 Sleep exiting 26 initiating 26 slots memory card reader 4 security cable 6 software Disk Cleanup 32 Disk Defragmenter 31 HP Connection Manager 15 software updates, installing 37 sound settings, usng 18 speakers connecting 17 speakers, identifying 10 supported discs 44 system recovery 47 system restore points 45 creating...
... creating recovery media 44 S security cable slot, identifying 6 security cable, installing 38 serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 26 Setup Utility (BIOS) passwords 36 shipping the computer 33 shutdown 30 Sleep exiting 26 initiating 26 slots memory card reader 4 security cable 6 software Disk Cleanup 32 Disk Defragmenter 31 HP Connection Manager 15 software updates, installing 37 sound settings, usng 18 speakers connecting 17 speakers, identifying 10 supported discs 44 system recovery 47 system restore points 45 creating...