Getting Started
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If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for at least four seconds then press the power button again to the ... to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights are plugged into a working electrical outlet. ■ Check to see if it is on. ■ Check the power LED...
If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for at least four seconds then press the power button again to the ... to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights are plugged into a working electrical outlet. ■ Check to see if it is on. ■ Check the power LED...
Getting Started
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...inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. Getting Started www.hp.com 17 OR The heatsink is running. The beeps continue for this activity. Getting Started Solving General Problems (Continued) Problem Cause Solution Computer powered off automatically and the ...Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. Open hood, press power button, and see if the processor fan spins. Contact an authorized reseller or service provider. ...
...inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. Getting Started www.hp.com 17 OR The heatsink is running. The beeps continue for this activity. Getting Started Solving General Problems (Continued) Problem Cause Solution Computer powered off automatically and the ...Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. Open hood, press power button, and see if the processor fan spins. Contact an authorized reseller or service provider. ...
Getting Started
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.... 3. If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. The beeps continue for the board and choose a basic configuration that came with the system to verify the proper installation. 2. Memory is installed incorrectly... board may not automatically configure when added if the default configuration conflicts with HP memory. 4. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED lights on the system. 2. Replace the system board. Power...
.... 3. If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. The beeps continue for the board and choose a basic configuration that came with the system to verify the proper installation. 2. Memory is installed incorrectly... board may not automatically configure when added if the default configuration conflicts with HP memory. 4. Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED lights on the system. 2. Replace the system board. Power...
Getting Started
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... remove and replace bad option card. 3. Replace the system board. The beeps continue for five iterations, then stop . Replace the graphics card. 3. Replace the system board. 22 www.hp.com Getting Started Getting Started Solving Hardware Installation Problems (Continued) Problem Cause ...Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. The LED flashes continue...
... remove and replace bad option card. 3. Replace the system board. The beeps continue for five iterations, then stop . Replace the graphics card. 3. Replace the system board. 22 www.hp.com Getting Started Getting Started Solving Hardware Installation Problems (Continued) Problem Cause ...Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. The LED flashes continue...
Getting Started
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.... None Computer in Suspend to determine the front panel LED codes. ✎ Recommended actions in which they should be performed. None required. Getting Started www.hp.com 23 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that... LED flashes every two seconds. Press any key or move the mouse to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On.
.... None Computer in Suspend to determine the front panel LED codes. ✎ Recommended actions in which they should be performed. None required. Getting Started www.hp.com 23 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that... LED flashes every two seconds. Press any key or move the mouse to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On.
Getting Started
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... blocked and the processor cooling fan is fully/properly seated or installed. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. Ensure that the fan ... activated: A fan may not occur on all models for five iterations, then stop. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Ensure the fan is running. If the processor fan is not spinning, make sure the fan's cable is not properly attached...
... blocked and the processor cooling fan is fully/properly seated or installed. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. Ensure that the fan ... activated: A fan may not occur on all models for five iterations, then stop. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Ensure the fan is running. If the processor fan is not spinning, make sure the fan's cable is not properly attached...
Getting Started
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Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Reseat the processor. Processor is present. 2. The beeps continue for this activity.
Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Reseat the processor. Processor is present. 2. The beeps continue for this activity.
Getting Started
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...a time to ensure all models for five iterations, then stop. Replace the system board. 26 www.hp.com Getting Started Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. The LED flashes continue until failure occurs. ...Replace the power supply. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard,...
...a time to ensure all models for five iterations, then stop. Replace the system board. 26 www.hp.com Getting Started Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. The LED flashes continue until failure occurs. ...Replace the power supply. 4. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard,...
Getting Started
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...by a two second pause. Reseat the graphics card. Replace the system board. Getting Started www.hp.com 27 The beeps continue for five iterations, then stop . Pre-video graphics error. The beeps continue for five iterations, then stop . Reseat DIMMs. Power on the system. 2. Red Power ...LED 6 flashes six times, once every second, followed by a two second pause. For systems with HP memory. 4. Replace DIMMs one at a time...
...by a two second pause. Reseat the graphics card. Replace the system board. Getting Started www.hp.com 27 The beeps continue for five iterations, then stop . Pre-video graphics error. The beeps continue for five iterations, then stop . Reseat DIMMs. Power on the system. 2. Red Power ...LED 6 flashes six times, once every second, followed by a two second pause. For systems with HP memory. 4. Replace DIMMs one at a time...
Getting Started
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The LED flashes continue until the problem is resolved. Replace the system board. Replace the system board. 28 www.hp.com Getting Started Red Power LED 8 flashes eight times, once every second, followed by a two second pause. The LED... second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Invalid ROM based on the Documentation CD. 2. Reflash the ROM using a ROMPaq diskette. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop .
The LED flashes continue until the problem is resolved. Replace the system board. Replace the system board. 28 www.hp.com Getting Started Red Power LED 8 flashes eight times, once every second, followed by a two second pause. The LED... second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Invalid ROM based on the Documentation CD. 2. Reflash the ROM using a ROMPaq diskette. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop .
Getting Started
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...power supply (some models), is set to boot. 1. System powers on but is resolved. ✎ Beeps may not occur on your region. 2. Bad option card. 1. The beeps continue for five iterations, then stop . Once a bad card is resolved. Replace the processor. The ... board. Check each graphics card by a two second pause. Getting Started www.hp.com 29 The beeps continue for this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, ...
...power supply (some models), is set to boot. 1. System powers on but is resolved. ✎ Beeps may not occur on your region. 2. Bad option card. 1. The beeps continue for five iterations, then stop . Once a bad card is resolved. Replace the processor. The ... board. Check each graphics card by a two second pause. Getting Started www.hp.com 29 The beeps continue for this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, ...
Getting Started
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... set to power on and LEDs are not flashing. Proper voltage setting depends on . 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on . Press and hold the power button for less than 4 seconds. Replace the system board. 30 www...
... set to power on and LEDs are not flashing. Proper voltage setting depends on . 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on . Press and hold the power button for less than 4 seconds. Replace the system board. 30 www...
Getting Started
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...and hold the power button for less than 4 seconds. If the 5V_aux light on the system board is turned on. Getting Started www.hp.com 31 Check that the power button harness is properly connected to the system board. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes... Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Replace the system board. If the...
...and hold the power button for less than 4 seconds. If the 5V_aux light on the system board is turned on. Getting Started www.hp.com 31 Check that the power button harness is properly connected to the system board. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes... Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Replace the system board. If the...
Getting Started - Business Desktops - Enhanced for Accessibility
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If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by ... to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started
If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by ... to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started
Getting Started - Business Desktops - Enhanced for Accessibility
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The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. If the ... thermal protection activated: A fan may not occur on all models for five iterations, then stop. Getting Started www.hp.com 17 Ensure the fan is properly attached. 5. OR The heatsink is running. The beeps continue for this activity. Ensure that the fan assembly is fully/properly seated or installed. 3. Getting Started Solving...
The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. If the ... thermal protection activated: A fan may not occur on all models for five iterations, then stop. Getting Started www.hp.com 17 Ensure the fan is properly attached. 5. OR The heatsink is running. The beeps continue for this activity. Ensure that the fan assembly is fully/properly seated or installed. 3. Getting Started Solving...
Getting Started - Business Desktops - Enhanced for Accessibility
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...the system to determine possible causes. 3. Computer will not start. Memory is installed incorrectly or is resolved. Getting Started www.hp.com 21 Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when ...until the problem is bad. 1. Use Windows XP Device Manager to verify the proper installation. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. If you are using the correct memory modules and to deselect the automatic settings for five...
...the system to determine possible causes. 3. Computer will not start. Memory is installed incorrectly or is resolved. Getting Started www.hp.com 21 Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when ...until the problem is bad. 1. Use Windows XP Device Manager to verify the proper installation. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. If you are using the correct memory modules and to deselect the automatic settings for five...
Getting Started - Business Desktops - Enhanced for Accessibility
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... remove and replace bad option card. 3. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. For systems with ..., once every second, followed by a two second pause, and the computer beeps ten times. Reseat the graphics card. The beeps continue for five iterations, then stop . Replace the graphics card. 3. Replace the system board. 22 www.hp.com Getting Started Video card is not seated properly or is bad, or ...
... remove and replace bad option card. 3. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. For systems with ..., once every second, followed by a two second pause, and the computer beeps ten times. Reseat the graphics card. The beeps continue for five iterations, then stop . Replace the graphics card. 3. Replace the system board. 22 www.hp.com Getting Started Video card is not seated properly or is bad, or ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Getting Started www.hp.com 23 Press any key or move the mouse to RAM mode (only on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Computer in...
Getting Started www.hp.com 23 Press any key or move the mouse to RAM mode (only on some models) or normal Suspend mode. None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Computer in...
Getting Started - Business Desktops - Enhanced for Accessibility
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The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm...replace processor fan. 4. Open hood, press power button, and see if the processor fan spins. The beeps continue for this activity. Ensure that the fan assembly is running. If fan is plugged in and seated ...not properly attached to permit required airflow. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second ...
The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm...replace processor fan. 4. Open hood, press power button, and see if the processor fan spins. The beeps continue for this activity. Ensure that the fan assembly is running. If fan is plugged in and seated ...not properly attached to permit required airflow. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Processor is present. 2. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. The beeps continue for this activity. Getting Started www.hp.com 25 Reseat the processor.
Processor is present. 2. Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. The beeps continue for this activity. Getting Started www.hp.com 25 Reseat the processor.