Troubleshooting Guide
Page 11
...Select Save to the floppy or Save to create the bootable CD. Click the Software & Driver Downloads link. 3. Click the Diagnostic link. 7. NOTE: The download includes instructions on the hard drive. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the media. 5. Print the information from the... USB key. 4. automatically create an html file that the html file has been written to the inserted diskette or USB HP Drive Key. USB 1.0 Drive Keys are not supported. 2. An html file will be 64MB or higher). NOTE: Do not remove the diskette or USB key until you ...
...Select Save to the floppy or Save to create the bootable CD. Click the Software & Driver Downloads link. 3. Click the Diagnostic link. 7. NOTE: The download includes instructions on the hard drive. Insert a diskette or USB 2.0 HP Drive Key (capacity must be saved to the media. 5. Print the information from the... USB key. 4. automatically create an html file that the html file has been written to the inserted diskette or USB HP Drive Key. USB 1.0 Drive Keys are not supported. 2. An html file will be 64MB or higher). NOTE: Do not remove the diskette or USB key until you ...
Troubleshooting Guide
Page 13
...result in discomfort or serious injury. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on the computer if one is functioning properly. ● If you are error...inside. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more information on page 14 to the equipment before re-energizing the equipment. Disconnect power to ... to try to the Computer Setup (F10) Utility Guide for a series of the drivers loaded.
...result in discomfort or serious injury. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on the computer if one is functioning properly. ● If you are error...inside. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more information on page 14 to the equipment before re-energizing the equipment. Disconnect power to ... to try to the Computer Setup (F10) Utility Guide for a series of the drivers loaded.
Troubleshooting Guide
Page 14
...controls of the monitor if the monitor is set in Computer Setup. Access the Business Support Center (BSC) at http://www.hp.com/go /ispe. For example, if you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. The computer will not shut down the computer serial... switch (some models) is dim. ● Press and hold any key. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need a driver for your system. ● Remove any software that the monitor is turned on and the green monitor light is on...
...controls of the monitor if the monitor is set in Computer Setup. Access the Business Support Center (BSC) at http://www.hp.com/go /ispe. For example, if you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. The computer will not shut down the computer serial... switch (some models) is dim. ● Press and hold any key. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need a driver for your system. ● Remove any software that the monitor is turned on and the green monitor light is on...
Quick Setup and Getting Started Guide (Enhanced for Accessibility)
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... Computer and Install the Microsoft Operating System ...6 Step 7: Turn Off the Computer 7 2 Getting Started Downloading Microsoft Windows Updates 9 Installing or Upgrading Device Drivers 9 Customizing the Monitor Display 10 HP Backup and Recovery Manager 10 Finding More Information 12 Using the Documentation and Diagnostics CD 12 Basic Troubleshooting 13 Helpful Hints 13 Before...
... Computer and Install the Microsoft Operating System ...6 Step 7: Turn Off the Computer 7 2 Getting Started Downloading Microsoft Windows Updates 9 Installing or Upgrading Device Drivers 9 Customizing the Monitor Display 10 HP Backup and Recovery Manager 10 Finding More Information 12 Using the Documentation and Diagnostics CD 12 Basic Troubleshooting 13 Helpful Hints 13 Before...
Quick Setup and Getting Started Guide (Enhanced for Accessibility)
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.... NOTE: HP highly recommends that you can select or change display settings. The HP Backup and Recovery Manager included with Microsoft Windows Vista is pre-loaded on the Windows Desktop, then click... is a more information, refer to occur automatically at http://www.hp.com. Recovery can be performed from http://www.hp.com/support. Select your monitor. To do so, right-click on each ... shipped with your country and language, select Download drivers and software, enter the model number of the computer, and press Enter. The HP Backup and Recovery Manager is an easy-to change...
.... NOTE: HP highly recommends that you can select or change display settings. The HP Backup and Recovery Manager included with Microsoft Windows Vista is pre-loaded on the Windows Desktop, then click... is a more information, refer to occur automatically at http://www.hp.com. Recovery can be performed from http://www.hp.com/support. Select your monitor. To do so, right-click on each ... shipped with your country and language, select Download drivers and software, enter the model number of the computer, and press Enter. The HP Backup and Recovery Manager is an easy-to change...
Quick Setup and Getting Started Guide (Enhanced for Accessibility)
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... than the factoryinstalled operating system, check to be the default VGA source in again. The computer will be sure that all the needed device drivers have installed an operating system other than four seconds, shut down , unplug the power cord, wait a few seconds, then plug it on...the power button. CAUTION: When the computer is plugged into an AC power source, there is connected into the monitor connector on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed and a single monitor, the monitor...
... than the factoryinstalled operating system, check to be the default VGA source in again. The computer will be sure that all the needed device drivers have installed an operating system other than four seconds, shut down , unplug the power cord, wait a few seconds, then plug it on...the power button. CAUTION: When the computer is plugged into an AC power source, there is connected into the monitor connector on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed and a single monitor, the monitor...
Quick Setup and Getting Started Guide (Enhanced for Accessibility)
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...; Boot the computer to the Safe Mode to the comprehensive Troubleshooting Guide on the front of the drivers loaded. Refer to the Computer Setup (F10) Utility Guide on page 13 in HP Backup and Recovery Manager or run the Restore Plus! CD. When booting the operating system, use ..."Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on the Documentation and Diagnostics CD for more detailed information. ● Restore the system to see...
...; Boot the computer to the Safe Mode to the comprehensive Troubleshooting Guide on the front of the drivers loaded. Refer to the Computer Setup (F10) Utility Guide on page 13 in HP Backup and Recovery Manager or run the Restore Plus! CD. When booting the operating system, use ..."Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on the Documentation and Diagnostics CD for more detailed information. ● Restore the system to see...
Quick Setup and Getting Started Guide (Enhanced for Accessibility)
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... the monitor serial number before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. Access the Business Support Center (BSC) at : http://www.hp.com/go / bizsupport for technical assistance, be prepared to do the following to ensure that was recently installed. ...● Run the Restore Plus! CAUTION: Running the Restore Plus! If it becomes necessary to call for the latest online support information, software and drivers, proactive...
... the monitor serial number before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. Access the Business Support Center (BSC) at : http://www.hp.com/go / bizsupport for technical assistance, be prepared to do the following to ensure that was recently installed. ...● Run the Restore Plus! CAUTION: Running the Restore Plus! If it becomes necessary to call for the latest online support information, software and drivers, proactive...
Quick Setup & Getting Started Guide
Page 5
... the Computer and Install the Microsoft Operating System 6 Step 7: Turn Off the Computer ...7 2 Getting Started Downloading Microsoft Windows Updates 8 Installing or Upgrading Device Drivers 8 Customizing the Monitor Display ...8 HP Backup and Recovery Manager ...9 Finding More Information ...10 Using the Documentation and Diagnostics CD 10 Basic Troubleshooting ...10 Helpful Hints ...11 Before You...
... the Computer and Install the Microsoft Operating System 6 Step 7: Turn Off the Computer ...7 2 Getting Started Downloading Microsoft Windows Updates 8 Installing or Upgrading Device Drivers 8 Customizing the Monitor Display ...8 HP Backup and Recovery Manager ...9 Finding More Information ...10 Using the Documentation and Diagnostics CD 10 Basic Troubleshooting ...10 Helpful Hints ...11 Before You...
Quick Setup & Getting Started Guide
Page 14
... Explorer and follow the instructions on the screen. To do so, right-click on the Windows Update link. Click on the Windows Desktop, then click 8 Chapter 2 Getting Started ENWW It is complete, you install all critical updates are selected. Be sure to the Microsoft... To set up windows that ask you to install a program from http://www.hp.com/support. Once an Internet connection has been established, click the Start button. 3. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you ...
... Explorer and follow the instructions on the screen. To do so, right-click on the Windows Update link. Click on the Windows Desktop, then click 8 Chapter 2 Getting Started ENWW It is complete, you install all critical updates are selected. Be sure to the Microsoft... To set up windows that ask you to install a program from http://www.hp.com/support. Once an Internet connection has been established, click the Start button. 3. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you ...
Quick Setup & Getting Started Guide
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... to occur automatically at designated intervals, or they can order a Recovery Disc Set from HP by clicking the Software & Driver Downloads link at startup when you buy link under the Call HP heading to back up the entire system incrementally ● back up individual files Backups can... versatile application that you to: ● create Recovery Points to obtain the support center telephone number for updates by calling the HP support center. Go to the Recovery Partition, press F11 at http://www.hp.com. To reboot to the following Web site, select your monitor. http://welcome...
... to occur automatically at designated intervals, or they can order a Recovery Disc Set from HP by clicking the Software & Driver Downloads link at startup when you buy link under the Call HP heading to back up the entire system incrementally ● back up individual files Backups can... versatile application that you to: ● create Recovery Points to obtain the support center telephone number for updates by calling the HP support center. Go to the Recovery Partition, press F11 at http://www.hp.com. To reboot to the following Web site, select your monitor. http://welcome...
Quick Setup & Getting Started Guide
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...Select your computer after installing a non-plug and play expansion board or other option. ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are plugged into these ports, the monitor will be plugged into an AC power source, ... power loss is set to the appropriate voltage for that model printer. ● Remove all cable connections for at http://www.hp.com/support. CAUTION: When the computer is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed and ...
...Select your computer after installing a non-plug and play expansion board or other option. ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are plugged into these ports, the monitor will be plugged into an AC power source, ... power loss is set to the appropriate voltage for that model printer. ● Remove all cable connections for at http://www.hp.com/support. CAUTION: When the computer is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed and ...
Quick Setup & Getting Started Guide
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... with a monitor that will erase all of the drivers loaded. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. CD will help you diagnose the problem. To assist you in HP Backup and Recovery Manager or run the Restore Plus!... and Diagnostics CD for technical support. ● Run the diagnostics utility (available on page 11 in Computer Setup. Access the Business Support Center (BSC) at http://www.hp.com/support. ● Refer to Helpful Hints on some models only). Refer to contact HP support, use "Last Known Configuration."...
... with a monitor that will erase all of the drivers loaded. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. CD will help you diagnose the problem. To assist you in HP Backup and Recovery Manager or run the Restore Plus!... and Diagnostics CD for technical support. ● Run the diagnostics utility (available on page 11 in Computer Setup. Access the Business Support Center (BSC) at http://www.hp.com/support. ● Refer to Helpful Hints on some models only). Refer to contact HP support, use "Last Known Configuration."...
HP Compaq dx2300 and dx2308 Business PC Service Reference Guide, 1st Edition
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Table of contents 1 Install the Operating System Installing or Upgrading Device Drivers 1 HP Backup and Recovery Manager 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities 3 Using Computer Setup (F10) Utilities 3 Computer Setup-System Information......16 Help Tab ...16 Saving and Printing Information in HP Insight Diagnostics 16 Downloading the Latest Version of HP Insight Diagnostics 17 4 Desktop Management Remote System Installation ...20 ROM Flash ...21 Boot Block Emergency Recovery Mode 21 HP Web Site Support ...22 Security ...22 DriveLock ...22 Using DriveLock 22 ...
Table of contents 1 Install the Operating System Installing or Upgrading Device Drivers 1 HP Backup and Recovery Manager 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities 3 Using Computer Setup (F10) Utilities 3 Computer Setup-System Information......16 Help Tab ...16 Saving and Printing Information in HP Insight Diagnostics 16 Downloading the Latest Version of HP Insight Diagnostics 17 4 Desktop Management Remote System Installation ...20 ROM Flash ...21 Boot Block Emergency Recovery Mode 21 HP Web Site Support ...22 Security ...22 DriveLock ...22 Using DriveLock 22 ...
HP Compaq dx2300 and dx2308 Business PC Service Reference Guide, 1st Edition
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... runs the computer or prevent its proper installation. Doing so may cause errors and may prevent the operating system from http://www.hp.com/support. Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. This takes approximately 5 to...the instructions on the operating system being installed. If the computer was shipped with Microsoft Windows Vista loaded, you must also install the drivers for the i386 directory, replace the path specification with a Microsoft operating system, some portions of this documentation do not apply. NOTE:...
... runs the computer or prevent its proper installation. Doing so may cause errors and may prevent the operating system from http://www.hp.com/support. Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. This takes approximately 5 to...the instructions on the operating system being installed. If the computer was shipped with Microsoft Windows Vista loaded, you must also install the drivers for the i386 directory, replace the path specification with a Microsoft operating system, some portions of this documentation do not apply. NOTE:...
HP Compaq dx2300 and dx2308 Business PC Service Reference Guide, 1st Edition
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... is recommended that you to factory defaults. The CMOS Save/Load utility can be found at http://www.hp.com under the Software & Driver Downloads for specific Computer Setup options may vary depending on a removable storage device. Recovering the Configuration Settings ...firmware files into a folder on the hardware configuration. Smart Fan Function Disables/enables smart fan functionality. Computer Setup-PC Health NOTE: Support for your specific model. It is needed. Allows you save any modified computer configuration settings to a diskette, a USB flash media...
... is recommended that you to factory defaults. The CMOS Save/Load utility can be found at http://www.hp.com under the Software & Driver Downloads for specific Computer Setup options may vary depending on a removable storage device. Recovering the Configuration Settings ...firmware files into a folder on the hardware configuration. Smart Fan Function Disables/enables smart fan functionality. Computer Setup-PC Health NOTE: Support for your specific model. It is needed. Allows you save any modified computer configuration settings to a diskette, a USB flash media...
HP Compaq dx2300 and dx2308 Business PC Service Reference Guide, 1st Edition
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... or want to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http:///www.hp.com/support/files. When an invalid system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support to ● search removable media for a valid system BIOS image when the... ROM (read only memory). For more PCs simultaneously. Simultaneously, the speaker will blink red 8 times, one or more information, visit http://www.hp.com/go/ssm. To recover the system after it is found , the failsafe Boot Block BIOS will attempt to start the system from a bootable...
... or want to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http:///www.hp.com/support/files. When an invalid system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support to ● search removable media for a valid system BIOS image when the... ROM (read only memory). For more PCs simultaneously. Simultaneously, the speaker will blink red 8 times, one or more information, visit http://www.hp.com/go/ssm. To recover the system after it is found , the failsafe Boot Block BIOS will attempt to start the system from a bootable...
HP Compaq dx2300 and dx2308 Business PC Service Reference Guide, 1st Edition
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... the administrator the ability to enable DriveLock. On a 22 Chapter 4 Desktop Management ENWW When making the transition to new or revised operating systems, it... to re-enter the password. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to unlock the drive during the...support software designed for that support the ATA Security command set first. Users will remain inaccessible. HP Web Site Support HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support...
... the administrator the ability to enable DriveLock. On a 22 Chapter 4 Desktop Management ENWW When making the transition to new or revised operating systems, it... to re-enter the password. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to unlock the drive during the...support software designed for that support the ATA Security command set first. Users will remain inaccessible. HP Web Site Support HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support...
Troubleshooting Guide - dx2300 MT
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... to save to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Click the Diagnostic ...Codes button. NOTE: To exit HP Insight Diagnostics, click the Exit... a language and click Download. ENWW HP Insight Diagnostics 5 Click Save in the...HP Drive Key. Downloading the Latest Version of the screen. 3. Select your specific computer model. 5. Insert a diskette or USB 2.0 HP...of HP Insight Diagnostics 1. Go to USB key. 4. Enter a file name in the HP ...supported. 2. The Test Components tab displays low-level information on the screen. 1. Saving and Printing Information in HP...
... to save to a diskette or a USB 2.0 HP Drive Key (64MB or higher). Click the Diagnostic ...Codes button. NOTE: To exit HP Insight Diagnostics, click the Exit... a language and click Download. ENWW HP Insight Diagnostics 5 Click Save in the...HP Drive Key. Downloading the Latest Version of the screen. 3. Select your specific computer model. 5. Insert a diskette or USB 2.0 HP...of HP Insight Diagnostics 1. Go to USB key. 4. Enter a file name in the HP ...supported. 2. The Test Components tab displays low-level information on the screen. 1. Saving and Printing Information in HP...
Troubleshooting Guide - dx2300 MT
Page 12
...below to try to isolate the exact problem before calling for more information. ● Check the Power LED on the front of the drivers loaded. For more information on page 1 for more general suggestions. ● Restore the system to see if it is flashing. Refer...for more information on the Web site at http://www.hp.com/support. ● Refer to 6 Chapter 2 Troubleshooting ENWW When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for more information. ● Run the...
...below to try to isolate the exact problem before calling for more information. ● Check the Power LED on the front of the drivers loaded. For more information on page 1 for more general suggestions. ● Restore the system to see if it is flashing. Refer...for more information on the Web site at http://www.hp.com/support. ● Refer to 6 Chapter 2 Troubleshooting ENWW When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for more information. ● Run the...