User Guide
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... 10 Backing up, restoring, and recovering ...39 Backing up information and creating recovery media 39 Restoring and recovery ...40 11 Specifications ...42 Operating specifications ...42 12 Electrostatic discharge ...43 13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48 14 Support information ...49...
... 10 Backing up, restoring, and recovering ...39 Backing up information and creating recovery media 39 Restoring and recovery ...40 11 Specifications ...42 Operating specifications ...42 12 Electrostatic discharge ...43 13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48 14 Support information ...49...
User Guide
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...mode (select products only) Decreasing the blue light emitting from Go to http://www.hp.com/support/consumer-forum. WARNING! computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product..., go to http://www.hp.com/support. ● Get up your computer on the screen. Reduces the ...
...mode (select products only) Decreasing the blue light emitting from Go to http://www.hp.com/support/consumer-forum. WARNING! computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product..., go to http://www.hp.com/support. ● Get up your computer on the screen. Reduces the ...
User Guide
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... a microphone To record audio, connect a microphone to the microphone jack on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. For additional safety information, see the Regulatory, Safety, and Environmental Notices. Your computer might include...Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to the correct port on the computer. Using video 13 You can be controlled through an audio control panel...
... a microphone To record audio, connect a microphone to the microphone jack on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. For additional safety information, see the Regulatory, Safety, and Environmental Notices. Your computer might include...Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to the correct port on the computer. Using video 13 You can be controlled through an audio control panel...
User Guide
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... keyboard allows you do using certain keys and key combinations. ● Action keys perform an assigned function. Press the key again to return to perform specific functions. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select..., briefly press the fn key, and then briefly press the second key of your keyboard might be different from an open app or the Windows desktop. To use action keys and hot keys to the previous screen. Type control panel in all apps. 5 Navigating the screen You can navigate the ...
... keyboard allows you do using certain keys and key combinations. ● Action keys perform an assigned function. Press the key again to return to perform specific functions. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select..., briefly press the fn key, and then briefly press the second key of your keyboard might be different from an open app or the Windows desktop. To use action keys and hot keys to the previous screen. Type control panel in all apps. 5 Navigating the screen You can navigate the ...
User Guide
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... tools when the computer is not in use before the software was in use . Disable nonessential graphics capabilities. 1. Double-click the specific item (for best performance, and then select OK. Select the Driver tab. 5. See "Software program and hardware driver reinstallation" in...3. See "Updating device drivers" in this table. ● Restore your problem. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. See "Microsoft System Restore" in the taskbar search box, and then select Device Manager. 2. Software troubleshooting Table 8-8 Software...
... tools when the computer is not in use before the software was in use . Disable nonessential graphics capabilities. 1. Double-click the specific item (for best performance, and then select OK. Select the Driver tab. 5. See "Software program and hardware driver reinstallation" in...3. See "Updating device drivers" in this table. ● Restore your problem. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. See "Microsoft System Restore" in the taskbar search box, and then select Device Manager. 2. Software troubleshooting Table 8-8 Software...
User Guide
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...You can isolate hardware failures from the Microsoft Store: 1. Select Get software and drivers, select your desktop or enter Microsoft Store in the taskbar search box. 2. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use the following steps to ...to the folder on -screen instructions to select the specific Windows diagnostics version to be downloaded to your computer or the USB flash drive where the .exe file downloaded, double- Using HP PC Hardware Diagnostics UEFI 35 HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) ...
...You can isolate hardware failures from the Microsoft Store: 1. Select Get software and drivers, select your desktop or enter Microsoft Store in the taskbar search box. 2. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must use the following steps to ...to the folder on -screen instructions to select the specific Windows diagnostics version to be downloaded to your computer or the USB flash drive where the .exe file downloaded, double- Using HP PC Hardware Diagnostics UEFI 35 HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) ...
User Guide
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... your computer. Select Download Remote Diagnostics, and then select Run. Go to http://www.hp.com/support. 2. It can download to select and download the specific UEFI Diagnostics version for the product. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed. 2. Customizing...
... your computer. Select Download Remote Diagnostics, and then select Run. Go to http://www.hp.com/support. 2. It can download to select and download the specific UEFI Diagnostics version for the product. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed. 2. Customizing...
User Guide
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... Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can restore the system and install: ● Latest version of the operating system ● Platform-specific device drivers ● Software applications, in the case of a custom image...
... Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can restore the system and install: ● Latest version of the operating system ● Platform-specific device drivers ● Software applications, in the case of a custom image...
User Guide
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...;F -22°F to 149°F 15% to 80% @ 78°F 0 ft to 6561 ft 0 ft to 15000 ft 2.2 42 Chapter 11 Specifications Table 11-1 Operating specifications Factor Metric U.S. 11 Specifications Operating specifications NOTE: To determine the exact electrical ratings of your computer, see the computer ratings label, located on the outside of the computer.
...;F -22°F to 149°F 15% to 80% @ 78°F 0 ft to 6561 ft 0 ft to 15000 ft 2.2 42 Chapter 11 Specifications Table 11-1 Operating specifications Factor Metric U.S. 11 Specifications Operating specifications NOTE: To determine the exact electrical ratings of your computer, see the computer ratings label, located on the outside of the computer.
User Guide
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...specific assistive technology features and product(s) most appropriate for your situation. ● HP Elite x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP...(Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) HP and accessibility 45 Assistive technology (AT) helps increase, maintain, and improve the functional capabilities of assistive technologies make the ...
...specific assistive technology features and product(s) most appropriate for your situation. ● HP Elite x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP...(Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) HP and accessibility 45 Assistive technology (AT) helps increase, maintain, and improve the functional capabilities of assistive technologies make the ...
User Guide
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... created by the European Union within Mandate 376 as the basis for an online toolkit for public procurement of ICT products. Specific criteria cover software applications and operating systems, web-based information and applications, computers, telecommunications products, video and multimedia, and self... tested, is easy to various types of technologies, as well as ISO/IEC 40500:2012. The standards contain technical criteria specific to understand and use, and allows web developers flexibility for people with a description of increasing legislative importance. EN 301 549...
... created by the European Union within Mandate 376 as the basis for an online toolkit for public procurement of ICT products. Specific criteria cover software applications and operating systems, web-based information and applications, computers, telecommunications products, video and multimedia, and self... tested, is easy to various types of technologies, as well as ISO/IEC 40500:2012. The standards contain technical criteria specific to understand and use, and allows web developers flexibility for people with a description of increasing legislative importance. EN 301 549...
User Guide
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... and drivers 23 MEID number 10 microphone, connecting 13 Miracast 19 mobile broadband activating 10 IMEI number 10 MEID number 10 O operating specifications 42 operating system controls 8 P ports external monitor 16 HDMI 17, 18 USB 6 Index 51 C6 Dual-Mode DisplayPort connecting 18 ...monitor port connecting 16 F fingerprints, registering 27 flicker-free technology 1 fn key 20 G GPS 10 installing 35 using 34 HP Recovery media recovery 40 HP Sure Recover 41 I IMEI number 10 International Association of Accessibility Professionals 44 K keyboard backlight action key 21 keys airplane mode 21...
... and drivers 23 MEID number 10 microphone, connecting 13 Miracast 19 mobile broadband activating 10 IMEI number 10 MEID number 10 O operating specifications 42 operating system controls 8 P ports external monitor 16 HDMI 17, 18 USB 6 Index 51 C6 Dual-Mode DisplayPort connecting 18 ...monitor port connecting 16 F fingerprints, registering 27 flicker-free technology 1 fn key 20 G GPS 10 installing 35 using 34 HP Recovery media recovery 40 HP Sure Recover 41 I IMEI number 10 International Association of Accessibility Professionals 44 K keyboard backlight action key 21 keys airplane mode 21...
Maintenance and Service Guide
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... product name or number ...93 Customizing Remote HP PC Hardware Diagnostics UEFI settings 93 11 Battery replacement ...95 12 Power cord set requirements ...98 General Requirements ...98 Japanese Power Cord Requirements ...98 Country-Specific Requirements ...99 13 Statement of memory volatility... ...100 Nonvolatile memory usage ...102 Questions and answers ...104 Using HP Sure Start (select models only) ...105 14 Specifications ...106 Index ...107 viii
... product name or number ...93 Customizing Remote HP PC Hardware Diagnostics UEFI settings 93 11 Battery replacement ...95 12 Power cord set requirements ...98 General Requirements ...98 Japanese Power Cord Requirements ...98 Country-Specific Requirements ...99 13 Statement of memory volatility... ...100 Nonvolatile memory usage ...102 Questions and answers ...104 Using HP Sure Start (select models only) ...105 14 Specifications ...106 Index ...107 viii
Maintenance and Service Guide
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Rear panel components 3 The specific graphics card installed and software configuration will determine the behavior. Rear panel components Item Description (1) Audio-in (microphone) jack (2) Audio-out (headphone) jack (3) HDMI port (4) ...
Rear panel components 3 The specific graphics card installed and software configuration will determine the behavior. Rear panel components Item Description (1) Audio-in (microphone) jack (2) Audio-out (headphone) jack (3) HDMI port (4) ...
Maintenance and Service Guide
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... dual-channel mode if the total memory capacity of the DIMM in the system. For proper system operation, the DIMMs must adhere to the following specifications: ● Industry-standard 288-pin ● Unbuffered, non-ECC, PC4-21300, DDR4-2666 MHz-compliant ● 1.2 volt DDR4-SDRAM memory modules ● CAS latency 17...
... dual-channel mode if the total memory capacity of the DIMM in the system. For proper system operation, the DIMMs must adhere to the following specifications: ● Industry-standard 288-pin ● Unbuffered, non-ECC, PC4-21300, DDR4-2666 MHz-compliant ● 1.2 volt DDR4-SDRAM memory modules ● CAS latency 17...
Maintenance and Service Guide
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... know is functioning properly. ● If you are working on the computer if one is flashing red. NOTE: For information on specific error messages that will boot without all of the drivers loaded. Or, replace the monitor with the computer, try the appropriate solutions ... chapter for probable causes and recommended solutions. Before you call for more information, refer to the tables in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with selfsolve diagnostics. Misuse of the computer or failure to establish a safe and comfortable...
... know is functioning properly. ● If you are working on the computer if one is flashing red. NOTE: For information on specific error messages that will boot without all of the drivers loaded. Or, replace the monitor with the computer, try the appropriate solutions ... chapter for probable causes and recommended solutions. Before you call for more information, refer to the tables in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with selfsolve diagnostics. Misuse of the computer or failure to establish a safe and comfortable...
Maintenance and Service Guide
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... Solution CAUTION: To avoid damage to deselect the automatic settings for the board and choose a basic configuration that Device available is selected for specific problems. 3. DIMM1 must be installed before DIMM4. 2. To access Device Manager in Windows 10, type device manager in the taskbar search ... part of the system. Cause Solution A plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. NOTE: DIMM1 or XMM1 must be installed. Replace third-party memory with other devices. Replace the system board. 62 ...
... Solution CAUTION: To avoid damage to deselect the automatic settings for the board and choose a basic configuration that Device available is selected for specific problems. 3. DIMM1 must be installed before DIMM4. 2. To access Device Manager in Windows 10, type device manager in the taskbar search ... part of the system. Cause Solution A plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. NOTE: DIMM1 or XMM1 must be installed. Replace third-party memory with other devices. Replace the system board. 62 ...
Maintenance and Service Guide
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... 10, type control panel in the Control Panel and configure the network controller. Cause New network card may be defective or may not meet industrystandard specifications. The network controller is defective. Diagnostics passes, but the computer does not communicate with the cable or a device at the other end of applications. Select...
... 10, type control panel in the Control Panel and configure the network controller. Cause New network card may be defective or may not meet industrystandard specifications. The network controller is defective. Diagnostics passes, but the computer does not communicate with the cable or a device at the other end of applications. Select...
Maintenance and Service Guide
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... Web server can store temporarily with your Internet Service Provider (ISP) or refer to the Internet. Verify Internet settings or contact your ISP before some specific information that the Web browser is not set up properly. Unable to connect to the common causes and solutions listed in cable/DSL modem.
... Web server can store temporarily with your Internet Service Provider (ISP) or refer to the Internet. Verify Internet settings or contact your ISP before some specific information that the Web browser is not set up properly. Unable to connect to the common causes and solutions listed in cable/DSL modem.
Maintenance and Service Guide
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... ● BIOS Vendor ● BIOS Revision ● Device Firmware Revision (select to original values, select Restore Factory Defaults as Default. Those values are available for specific Computer Setup options may vary depending on the hardware configuration. NOTE: Settings in the following sections are reset by Apply Defaults. It is saving the...
... ● BIOS Vendor ● BIOS Revision ● Device Firmware Revision (select to original values, select Restore Factory Defaults as Default. Those values are available for specific Computer Setup options may vary depending on the hardware configuration. NOTE: Settings in the following sections are reset by Apply Defaults. It is saving the...